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Cvent Event Management

Cvent Event Management

Overview

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing,…

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Recent Reviews

Cvent Event Management

10 out of 10
April 05, 2024
Incentivized
Cvent Event Management is a one stop shop for all our event needs. We have used it to get contracts for venues, build registration sites …
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Cvent new user

10 out of 10
March 26, 2024
I use Cvent Event Management for creating event builds. I appreciate the 24/7 customer service phone line. The build templates help to …
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Great management tool!

10 out of 10
February 23, 2024
We use Cvent Event Management for all of our events (in-person, hybrid, and virtual). The tool has provided us with across the board …
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Cvent Event Management for the win

9 out of 10
February 21, 2024
Cvent Event Management is an excellent tool for our registration builds, targeted email content pre and post event, registration check-in …
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It's works!

7 out of 10
December 19, 2023
Incentivized
We are 3rd party service that builds events on behalf of clients. Sometimes we are building in our account and sometimes in the …
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TrustRadius Insights

Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to …
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Excellent event management tool

8 out of 10
December 06, 2023
It helps streamline all of our events. We use primarily for our virtual events. It makes event management super easy, and is openly …
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Cvent is for all orgs

9 out of 10
November 07, 2023
Incentivized
We use Cvent to capture upstream data for event creation, registration configuration and push data downstream for business analytics. Our …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Attendee list export (41)
    8.6
    86%
  • Registration, RSVP, and ticketing (42)
    8.6
    86%
  • Event analytics (42)
    8.1
    81%
  • Email marketing (43)
    7.8
    78%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Poll Everywhere is an event management software system offered by Poll Everywhere.

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Features

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

8.2
Avg 8.3

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.2
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.3
Avg 8.0

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8
Avg 8.6

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

8.4
Avg 8.3

Virtual Event

These are features for Virtual Event software.

7.9
Avg 8.1
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Product Details

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.

Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.

Cvent Event Management Features

  • Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
  • Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
  • Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.

Cvent Event Management Video

Cvent Event Management Competitors

Cvent Event Management Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Eventbrite, Certain Event Automation Software, and Aventri are common alternatives for Cvent Event Management.

Reviewers rate Record meetings / events highest, with a score of 8.9.

The most common users of Cvent Event Management are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(471)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to access the data they need for informed decision-making. Several reviewers have mentioned that this feature has been crucial in analyzing event metrics and making strategic improvements.

User-Friendly Design Options: The design options provided by Cvent have received positive feedback from users for being easy to learn and navigate. This aspect of the platform enhances the overall user experience by ensuring a smooth workflow. Many reviewers appreciated how intuitive the interface is, as it allows them to quickly adapt to using Cvent.

All-in-One Event Management: Cvent's all-in-one nature has been highly appreciated by users, saving them time and effort in managing different aspects of an event. Numerous reviewers have expressed their satisfaction with being able to handle everything related to an event within one system. This integrated approach streamlines processes and promotes efficiency in event management tasks.

Confusing and Clunky User Interface: Many users have expressed frustration with Cvent's user interface, describing it as confusing, not intuitive, and clunky. They have mentioned a steep learning curve and difficulties in navigating the system.

Challenges with Customization Options: Several reviewers have reported challenges with customization options in Cvent. Users have mentioned limitations in HTML editing, limited flexibility, and a lack of customization options for their specific needs.

Difficulty Importing Information: Importing information into Cvent has been described as difficult and cumbersome by some users. They have encountered issues when trying to import data, which has resulted in additional time and effort required for data entry.

Attribute Ratings

Reviews

(101-125 of 288)
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Score 5 out of 10
Vetted Review
Verified User
Incentivized
[Cvent Event Management is well suited for] larger orgs with dedicated staff to manage, implement and support the tool. It can be used by occasional users but its such a high bar to have a successful event if you are rarely in the tool. Having a dedicated team or person is the key to a successful program.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Cvent Event Management system has great functions for small-to-medium scale workshops and professional development or professional learning offerings. One-day to one-and-a-half-day conferences can get more cumbersome without proper training and planning. Two-day conferences require team help to accomplish, track, collect payment (especially if offline payments are made), and to foster along the way. Having pre-set marketing themes and pre-created event descriptions is a major help with the load of creating several events for a season. Cvent Event Management is well suited for following attendees along their journey in the system. You can see all touchpoints made with a specific attendee or registrant, and you can monitor trend data for certain institutions that show more interest.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cvent Event Management is well suited when it comes to sourcing events at venues or hotels. Finding the space to hold each event and delivering the specs to a variety of venues/hotels all at once makes sourcing 100x easier. I am able to save a tremendous amount of time versus having to contact each venue/hotel individually and find out if the space is available AND if the space can properly support event setup.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Cvent Event Management is being used as an event planning tool across the organization, though managed by only one department. It addresses several needs such as event registration, data collection, ticket sales, and event production tools. Cvent Event Management is a staple to add to any event that you plan. It helps to keep you organized and the ROI on ease of transaction versus pulling the event off is above any other platform that is out there. Hybrid, virtual, or in-person, I will not do an event without Cvent.
Kelley Townsend | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Again, great for event registration and payment. It is so easy to use and makes conference organizers' lives easier. The bid process for other services is also really good. The only problem I have experienced is the departments are often siloed—each department does not seem to know the organization was already a customer.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cvent is ideal for collecting information from the attendees coming to your event. The attendees could just be attending your event or taking an extra training session, Cvent allows you to supply tracks attendees can pick at registration which will allow them to go down the path that is ideal for them. Additional, if there is a fee or an extra step for one type of attendee vs another one, Cvent handles that seamlessly!
June 07, 2021

Daily Cvent User

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it for a lot of different things that include virtual events, in-person events, new hire orientation and swag shipping.
  • Event registration
  • Swag shipping addresses/size collection
  • Email marketing/confirmations
  • Collecting travel details for air transportation
  • Collecting check in and check out dates for hotel reservations
  • FAQs/event website for resources
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cvent Event Management is perfect for all kinds of events. The recent upgrades and updates that make it easier to manage virtual and hybrid events have really helped us in recent times. The only caveat is that it is so powerful, packed with features and constantly upgrading that there is a high learning curve. I have been using it for almost 10 years and I'm still learning new things every day!
Kate Gerber | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For our Marketing department, to put on a complex event the scale of what we do and with the limited staff we have to handle said event, Cvent Event Management helps serve as an additional member of our team. We don't have the bandwidth to handle manual tracking, and Cvent helps keep us organized and on track.
John Voegtlin | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
As a registration platform, [Cvent Event Management] suits our one event per year model, the mobile app was useful, but did make our simple conference website a bit redundant. If you have a really extensive website in place for your event, [Cvent Event Management] may not provide a lot of extra value beyond streamlining and handling your registration. If you're hosting a virtual event, either be prepared to pay the high cost of their support services or be in an awkward position of being able to handle the technical aspects but having to jump through a hoop or two to get the small amount of support needed to troubleshoot small problems.
May 20, 2021

Cvent is great

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Collecting registration information and easily organizing it for us is much needed and Cvent does a great job of that. We need these for our events when we pull the registration list for multiple different reasons: create lab station assignments, provide headcount and dietary restrictions to culinary, and report the HCP spend.
Score 7 out of 10
Vetted Review
Verified User
For external attendees such as trainees or instructors outside of the organization, Cvent should be used. It will allow the team managing the event to have all registrations in one place and be able to monitor all registrations and declines in one place. I would recommend using Cvent for all training programs and workshops. It is very useful to track and manage attendees.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Cvent Event Management can be useful if a tool is needed to collect and track registrations and attendance for events. It would be less appropriate for online events, in my opinion, compared to designated webinar tools like On24. If one is less experienced with event management, Cvent Event Management may be less appropriate due to the steep learning curve and difficult user interface.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
CVENT is really great for any SMM program. In an age of tech that likely will not change, I can’t imagine not having a cloud-based tool for registration and all meeting info. Big and small events are a good fit for this platform.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cvent [Event Management] allows us to do our jobs in one tool, which is huge! We can do everything in one platform. When you have a questions about functionality or changes, there is an entire community that is available to walk you through any process or problem you are having. They give you the ability to ask any question and get simple answers in return that you will understand. Cvent really is a true "community" of users that are there for each other!
Score 8 out of 10
Vetted Review
Verified User
I think this platform is usable across many different industries and use cases. We have been using it for many years and have been very satisfied with the tools and support we have received from our account representative. Great for getting customer feedback, both positive and negative.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Cvent Event Management is well-suited for complex events with lots of moving parts, such as a conference with a call for presenters, exhibitors, multiple types of registrations, lots of parallel tracks and sessions, etc. If you have a simple event with one type of ticket and the one main stage for the whole time, don't bother learning how to use Cvent Event Management and go with something more barebones such as Eventbrite.
April 13, 2021

2021 Cvent Review

Kimberly Norton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
For us, it's perfect because it's an end-to-end platform. From venue sourcing to reports and ROI, Cvent allows us to do everything we want to set up the conference our attendees want. We've not yet tried it on a smaller scale (like with our regional holiday parties), but I imagine it'd work just as well. In my experience, it's just been more well-suited for larger events.
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