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Cvent Event Management

Cvent Event Management

Overview

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing,…

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Recent Reviews

Cvent Event Management

10 out of 10
April 05, 2024
Incentivized
Cvent Event Management is a one stop shop for all our event needs. We have used it to get contracts for venues, build registration sites …
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Cvent new user

10 out of 10
March 26, 2024
I use Cvent Event Management for creating event builds. I appreciate the 24/7 customer service phone line. The build templates help to …
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Great management tool!

10 out of 10
February 23, 2024
We use Cvent Event Management for all of our events (in-person, hybrid, and virtual). The tool has provided us with across the board …
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Cvent Event Management for the win

9 out of 10
February 21, 2024
Cvent Event Management is an excellent tool for our registration builds, targeted email content pre and post event, registration check-in …
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It's works!

7 out of 10
December 19, 2023
Incentivized
We are 3rd party service that builds events on behalf of clients. Sometimes we are building in our account and sometimes in the …
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TrustRadius Insights

Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to …
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Excellent event management tool

8 out of 10
December 06, 2023
It helps streamline all of our events. We use primarily for our virtual events. It makes event management super easy, and is openly …
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Cvent is for all orgs

9 out of 10
November 07, 2023
Incentivized
We use Cvent to capture upstream data for event creation, registration configuration and push data downstream for business analytics. Our …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Attendee list export (41)
    8.6
    86%
  • Registration, RSVP, and ticketing (42)
    8.6
    86%
  • Event analytics (42)
    8.1
    81%
  • Email marketing (43)
    7.8
    78%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Poll Everywhere is an event management software system offered by Poll Everywhere.

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Features

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

8.2
Avg 8.3

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.2
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.3
Avg 8.0

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8
Avg 8.6

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

8.4
Avg 8.3

Virtual Event

These are features for Virtual Event software.

7.9
Avg 8.1
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Product Details

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.

Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.

Cvent Event Management Features

  • Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
  • Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
  • Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.

Cvent Event Management Video

Cvent Event Management Competitors

Cvent Event Management Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Eventbrite, Certain Event Automation Software, and Aventri are common alternatives for Cvent Event Management.

Reviewers rate Record meetings / events highest, with a score of 8.9.

The most common users of Cvent Event Management are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(471)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to access the data they need for informed decision-making. Several reviewers have mentioned that this feature has been crucial in analyzing event metrics and making strategic improvements.

User-Friendly Design Options: The design options provided by Cvent have received positive feedback from users for being easy to learn and navigate. This aspect of the platform enhances the overall user experience by ensuring a smooth workflow. Many reviewers appreciated how intuitive the interface is, as it allows them to quickly adapt to using Cvent.

All-in-One Event Management: Cvent's all-in-one nature has been highly appreciated by users, saving them time and effort in managing different aspects of an event. Numerous reviewers have expressed their satisfaction with being able to handle everything related to an event within one system. This integrated approach streamlines processes and promotes efficiency in event management tasks.

Confusing and Clunky User Interface: Many users have expressed frustration with Cvent's user interface, describing it as confusing, not intuitive, and clunky. They have mentioned a steep learning curve and difficulties in navigating the system.

Challenges with Customization Options: Several reviewers have reported challenges with customization options in Cvent. Users have mentioned limitations in HTML editing, limited flexibility, and a lack of customization options for their specific needs.

Difficulty Importing Information: Importing information into Cvent has been described as difficult and cumbersome by some users. They have encountered issues when trying to import data, which has resulted in additional time and effort required for data entry.

Attribute Ratings

Reviews

(151-175 of 288)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Once you know how to use the platform, it is great to be able to take control of your own registration without having to depend on outsourced companies to make simple edits. Reporting and data continue to exist year after year so you can always go back and pull information with ease. The website pages you can create are so customizable. The options are endless and look fantastic!
Lisa Kelley, CMP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cvent works really well for our larger events/trips with multiple meeting tracks and additional details/price points needed. We do not use it for our smaller/simpler events, as those are typically just tracked through Salesforce. I do wish there was better compatibility with Salesforce and other CRMs. (We do use Cvent's Social Tables platform for almost everything!)
April 13, 2020

We love Cvent

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cvent is great for collecting registration information and providing detailed information to your attendees for an event. It is easy to use for your attendees to register as well. The new website builder allows you to build up to date websites that look crisp and clean and are responsive so they look great on any type of device.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Cvent Event Management is good for larger events or group trips but gets very expensive when you are using it to track smaller gatherings such as board meetings. We'd like to have a registration platform of record and have everything flow into Salesforce but that is not something we will consider due to the cost per registrant. It is more worth our while to do certain things through Jotform and upload manually to avoid unnecessary cost.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The Cvent Event Management system is a great resource to use for event planning jobs. They have a great platform for housing all information needed to plan a successful event from start to finish. If I needed to recommend this to a colleague I definitely would. Cvent knows what they are doing in the event management industry.
Score 8 out of 10
Vetted Review
Verified User
Internal team meeting with a calendar invite does not need to go through Cvent Event Management, but if there are external attendees such as vendors or attendees outside of the organization, then Cvent should be used. It will allow the team managing the event to have all registrations in one place and be able to monitor all registrations and declines in one place.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cvent is useful for meetings and events taking place in one location, one set of dates. Several of our internal clients have asked for a registration site that allows invitees to choose between different locations and dates (a series of educational trainings) but this has not been possible. We have found Cvent helpful in managing session registration for some of our larger programs, though the session selection page and reporting options are limited. The system's ability to set session capacity limits, limit session registration to certain registration types, and prevent attendees from selecting the same session in different time slots or overlapping sessions, has been very helpful.
March 17, 2020

Cvent is awesome

Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is best suited for event management, registration process for events, and email marketing. Our organization will never go back to the way we were handling our events before using Cvent platforms. If you want to save on staff time, have an easier event set up, and onsite registration, this is the answer to all your problems.
Megan Huftalin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Cvent Event Management is great for registration for events. There are lots of different features that you can incorporate into your registration. With incentive trips, we don't use as many features as you would for a conference, etc. but it is great to use. It is easily customizable to fit the needs of your event.
March 16, 2020

Does what it says.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cvent Event Management is well suited if you are looking to organize events with a group of people, large or small. It is easy to use and understand, and it allows individuals to share their personal schedules and come up with a time that works for everyone, rather than having to email to call back and forth.
Kim Schechter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The reporting feature and integrations with invitation lists and emails take a lot of the hassle out of event management. You can pull a report on any information you might need. This helps in so many ways, from being able to quickly see who still owes their registration fees, to who abandoned their registration at what point, and who needs a special meal.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is well suited in the hotel industry, as it has an abundance of hotel info, as well as surrounding venue info. Its interactive map and radius-searching capabilities allow us a very quick way to find the closest hotels to certain areas. Using Cvent is less appropriate for a small event when we only have 1 hotel in mind, but is certainly a preferred tool for events with multiple hotels.
Score 6 out of 10
Vetted Review
Verified User
Cvent Event Management is well suited to handling large events with complex registration processes (multiple types of registrants, parallel tracks, extra fees for specific sessions, etc). Its websites and email templates are decent, if not fantastic. The new Flex websites are finally more mobile friendly.
The learning curve is pretty steep, and some features obscure enough to require frequent calls/chats with customer service, but their customer service is quite good. Planners in charge of small or simple events might prefer Eventbrite or other more straightforward ticketing systems.
Chelsea Benge | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Appropriate for companies needing a registration management system capable of handling basic and complex events and conferences, as well as appropriate for companies looking to utilize a system for RFPs, appointments, survey functionality, and great integrations with CRMs, among other programs. Not appropriate for anyone not willing to learn the product.
Charlotte Grimmett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If your company is doing registration or events, I recommend the platform for ease of organization. When there is a hub for your data and information to be stored consistently, it will take you from an "excel era" to an era that the business can excel in.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Cvent Event Management is well suited for any event that requires a site to be built. You can customize each registration to a path and add specifics for each person to build a professional interface. It's easy for registration and attendee management. Any large conferences or conventions it is well suited for. It's data reporting, and cost tracking is wonderful and makes the process a breeze. It's proactive with a lot of technology and user-friendly. Cvent also features an easily accessible support team.
  • It's not appropriate for events where it's a small number of guests with an event that isn't highly involved. Cvent works better with bigger events.
January 06, 2020

Review on Cvent!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is well suited for large scale as well as small scale events. If you are dealing with hotel accommodations, transfer and flights, you still have to pull reports and manually book them with vendors.
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