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Cvent Event Management

Cvent Event Management

Overview

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing,…

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Recent Reviews

Cvent Event Management

10 out of 10
April 05, 2024
Incentivized
Cvent Event Management is a one stop shop for all our event needs. We have used it to get contracts for venues, build registration sites …
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Cvent new user

10 out of 10
March 26, 2024
I use Cvent Event Management for creating event builds. I appreciate the 24/7 customer service phone line. The build templates help to …
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Great management tool!

10 out of 10
February 23, 2024
We use Cvent Event Management for all of our events (in-person, hybrid, and virtual). The tool has provided us with across the board …
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Cvent Event Management for the win

9 out of 10
February 21, 2024
Cvent Event Management is an excellent tool for our registration builds, targeted email content pre and post event, registration check-in …
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It's works!

7 out of 10
December 19, 2023
Incentivized
We are 3rd party service that builds events on behalf of clients. Sometimes we are building in our account and sometimes in the …
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TrustRadius Insights

Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to …
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TrustRadius Insights
TrustRadius Insights

Excellent event management tool

8 out of 10
December 06, 2023
It helps streamline all of our events. We use primarily for our virtual events. It makes event management super easy, and is openly …
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Cvent is for all orgs

9 out of 10
November 07, 2023
Incentivized
We use Cvent to capture upstream data for event creation, registration configuration and push data downstream for business analytics. Our …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Attendee list export (41)
    8.6
    86%
  • Registration, RSVP, and ticketing (42)
    8.6
    86%
  • Event analytics (42)
    8.1
    81%
  • Email marketing (43)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons
Verified User
Strategist in Corporate
Machinery Company, 10,001+ employees
JH
Julia Hoyle
Association Coordinator
Southeastern Employment and Training Association (Non-profit Organization Management, 1-10 employees)
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Pricing

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Cvent Event Management

Cvent Event Management

N/A
Unavailable

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

8.2
Avg 8.3

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.2
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.3
Avg 8.0

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8
Avg 8.6

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

8.4
Avg 8.3

Virtual Event

These are features for Virtual Event software.

7.9
Avg 8.1
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Product Details

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.

Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.

Cvent Event Management Features

  • Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
  • Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
  • Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.

Cvent Event Management Video

Cvent Event Management Integrations

Cvent Event Management Competitors

Cvent Event Management Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Eventbrite, Certain Event Automation Software, and Aventri are common alternatives for Cvent Event Management.

Reviewers rate Record meetings / events highest, with a score of 8.9.

The most common users of Cvent Event Management are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(471)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to access the data they need for informed decision-making. Several reviewers have mentioned that this feature has been crucial in analyzing event metrics and making strategic improvements.

User-Friendly Design Options: The design options provided by Cvent have received positive feedback from users for being easy to learn and navigate. This aspect of the platform enhances the overall user experience by ensuring a smooth workflow. Many reviewers appreciated how intuitive the interface is, as it allows them to quickly adapt to using Cvent.

All-in-One Event Management: Cvent's all-in-one nature has been highly appreciated by users, saving them time and effort in managing different aspects of an event. Numerous reviewers have expressed their satisfaction with being able to handle everything related to an event within one system. This integrated approach streamlines processes and promotes efficiency in event management tasks.

Confusing and Clunky User Interface: Many users have expressed frustration with Cvent's user interface, describing it as confusing, not intuitive, and clunky. They have mentioned a steep learning curve and difficulties in navigating the system.

Challenges with Customization Options: Several reviewers have reported challenges with customization options in Cvent. Users have mentioned limitations in HTML editing, limited flexibility, and a lack of customization options for their specific needs.

Difficulty Importing Information: Importing information into Cvent has been described as difficult and cumbersome by some users. They have encountered issues when trying to import data, which has resulted in additional time and effort required for data entry.

Attribute Ratings

Reviews

(51-75 of 288)
Companies can't remove reviews or game the system. Here's why
May 05, 2023

Good in person event management

Verified User
Employee in Marketing
Computer Software Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is well suited for in person events - tracking the registrations beforehand and then when the event is happening checking people in, printing their name badges (that attendees can double check for any changes) and using those name badges for processing leads with the Lead Capture app.
May 02, 2023

Cvent User - Registration Management

Verified User
Manager in Other
Accounting Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I have used Cvent for 6 years and I specifically chose this role to be able to work within Cvent. I do love this event management software. I learn something new everyday and they strive to continue to make improvements continuously. They offer great education on using the tool.
April 09, 2023

Cvent is perfect for virtual, in-person and hybrid events

Luciana Cis | TrustRadius Reviewer
Luciana Cis
Event Web Builder
Accenture (Information Technology & Services, 10,001+ employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Cvent [Event Management] will be perfect for complex events where you have multiple sessions taking place across several days, as it will help you keep track of which session has each invitee selected. However, if you're planning on having a more informal type of event and just setting up appointments, or tentative answers, then you might have some difficulties and will need to use a few workarounds.
February 03, 2023

A Feature Rich Event Management Platform

Verified User
Employee in Marketing
Non-profit Organization Management Company, 201-500 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We regularly utilize Cvent Event Management for our larger in-person conferences and it is extremely well-suited for this purpose. For smaller events it can be a little bit more cumbersome as there are so many features that go unused and just kind of gum up the works when you're looking to put together a small event site very quickly. We have also been utilizing Cvent Event Management to manage nominations for an exclusive event that we host. This has been a bit of a square peg/round hole thing as it's not what Cvent Event Management was truly designed for. We've tried a couple of their products for this purpose and have been utilizing the Abstract Management product for this purpose. It's not wholly ideal and can be a little clunky for our uses, but it has been a relatively successful solution.
January 25, 2023

Review of Cvent Event Management

Verified User
Project Manager in Other
Hospital & Health Care Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Cvent Event Management is well suited for any event that wants to advertise the event, accept registrations, and communicate with prospective and registered attendees via email. Reporting feature is also very good. Cvent does have a bit of a learning curve and is not for the casual user.
January 24, 2023

Cvent Review

SG
Samantha Guerra
Event and Adimistrative Coordinator
Successful Networks Practices (Professional Training & Coaching, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I truly enjoy learning Cvent. I would hope that as you're using it, it gave better navigation as well as better ways to learn things. There is still so much I do not know that would be more helpful to find out how to use. Please update the way to design badges and certificates it is so hard to design them in the current designer.
December 19, 2022

Cvent Offers Full Service Meetings Management Tool

Verified User
Administrator in Professional Services
Medical Device Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Cvent Event Management is well suited for registration websites, registering meetings within Cvent, entering budgets and collecting data for an SMM program. From my experience, some products are not user friendly and take a significant learning curve to be able to use them. Cvent is trying to improve this.
December 17, 2022

Cvent Event Management is Useful, But Not the Most User-Friendly

Tori Anne Borden | TrustRadius Reviewer
Tori Anne Borden
Sales & Marketing Operations Analyst
Cloud 9 Software (Computer Software, 51-200 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you have an event with lots of attendees and are not issuing rigorous CE credit certificates then this will pretty much do everything you need it to do. However, if you have a lot of sessions over a period of a few days, the prepping of the agenda items is a long-winded process. The system is not as robust as it could be for events that require tweaking and tailoring. For example, you cannot copy and paste course descriptions without experiencing heavy code embedded in the syntax box. You have to copy/paste it into a notepad to erase the coding and only obtain the text. So, if your event shifts courses around or things need adjusting, this process takes much longer than it should. If you have a dedicated Cvent person on your team, this process shouldn't be an issue. Our team does not, so we have to constantly test and test and test our events before we launch.
December 15, 2022

We trust Cvent Event Management with our events because we know they support us each step of the way

SP
Sophie Pierronnet
Education & Training Manager
ETC, Inc. (Electrical & Electronic Manufacturing, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Cvent Event Management has an excellent support team at all levels. This is extremely important to us, and it makes up for some of the occasional issues or feature unavailability.
Most of our events are not complex, but we host dozens of them each year and around the US. Cvent Event Management allows us to easily duplicate events.
For the more complex events we run annually, Cvent Event Management has all the tools we need to handle an experience both in-person and online with intricate curriculum and pre-event content.
November 29, 2022

Powerhouse software

Verified User
C-Level Executive in Corporate
Events Services Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
This software is great and useful for programs with a good budget as it helps to streamline the many areas of the planning for educational and academic conferences, virtual seminars, workshops, and business meetings. The size of the event is not a limiting factor as the software can handle all sizes. In the other hand, it may be too expensive for smaller and more unique events with a focus on production and design.
November 21, 2022

Complex Solution for Complex Events

KS
Kassandra Schroeder
Manager, Virtual Engagements & Special Events
World Council of Credit Unions (Financial Services, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you have an event with complex needs, you really can't beat Cvent. They've been in the game for a long time, and while there's other cool solutions up and coming to keep your eyes on, Cvent is still miles ahead. That being said, if you have a relatively simple registration or ticketing process, you can save yourself the expense and contracting headache and look elsewhere.
November 20, 2022

Personalized and Customized Event Management

AF
Amie Fox
Assistant Director
Bucknell University (Education Management, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Cvent Event Management is great for coordinating communication and registration associated with large events. You can send a variety of communications automatically with a range of triggers (at specific dates/times, whenever someone leaves a certain page, whenever someone registers, etc.) and because you can build using data tags, you can easily customize those communications for each recipient. It also allows for complex registration and payment processes with lots of design and function options. This is ideal for multi-day events, conferences, reunions, and workshops with a lot of people. It collects and easily displays tons of analytic details and makes them easy to review. For very small or simple events it is perhaps not worth the effort, but to manage the details of large and complex events it works wonderfully.
November 03, 2022

Great tool to invest in

Nicole Schroeder | TrustRadius Reviewer
Nicole Schroeder
Marketing Director
Wired Production Group (Events Services, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Cvent Event Management is especially ideal for organizations that host multiple events throughout the year. It's also ideal for organizations that are hosting conferences as the data management for live, virtual, and hybrid scenarios is impressive. I would not use the Cvent platform for one-off, smaller events.
October 27, 2022

All your event data....in one spot.

BV
Beth Vriesen
Events Registration Administrator
Associated Bank (Financial Services, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think Cvent Event Management is well suited for companies that need to show the ROI on marketing effectiveness etc. It's a great way to gather attendee information and keep it all centralized. It takes events up a notch with some very nice touches on the website aesthetic and onsite technology for ease of check in with On Arrival On Demand badge printing.
September 27, 2022

A Cvent Event Management convert

Verified User
Program Manager in Other
Medical Device Company, 5001-10,000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I had a recent event where attendees for a focus group needed to pre-order their meals. I was able to work with the amazing Cvent help desk, and we set up a scenario where attendees would select to attend, and then the appropriate menu would pop up for them to choose their entree. It probably seems simple, but it saved me so much time.
August 24, 2022

Cvent Event Management at a Glance

Verified User
Employee in Other
Events Services Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Cvent Event Management works well for most of our events. It does what it needs to do in getting all of our attendees registered and sessions selected. It seems to be pretty user-friendly on the user end. I can't think of any scenarios where it would not be appropriate in our line of business.
August 18, 2022

Cvent Event Management Use for Higher Ed

Brianne Croteau, MBA | TrustRadius Reviewer
Brianne Croteau, MBA
Assistant Director, Engagement Events
Bucknell University (Education Management, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Cvent Event Management is especially helpful for complex events that have registration sessions, payment, accommodations, and speaker info. It may be less appropriate for very small personal events, in which a custom invite is most suited.
August 04, 2022

perfect for hybrid events!

Verified User
C-Level Executive in Marketing
Non-profit Organization Management Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We used it for a hybrid event, which was PERFECT! It allowed attendees to stay informed, had virtual exhibitors to schedule zoom meetings, ability for surveys, attendees to connect with one another, keeps you organized! Allows you to track attendance, provides real-time event data and CUSTOM branding was key!!!
May 04, 2022

Cvent Review - Express

Verified User
Manager in Marketing
Computer Hardware Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
It worked very well for our small events. While I don't have experience using it in a larger capacity, having heard about all of its features I would think it would be a useful tool for conferences, tradeshows, etc. I have attended a conference where they used Cvent for registration and, from an attendee perspective, I had no issues.
April 16, 2022

Cvent brought us into the future of hybrid events!

Verified User
Manager in Other
Information Technology & Services Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Cvent Event Management is perfect for hybrid events abs virtual events! It makes the experience seamless for the virtual viewers. It makes them feel a part of the event! On the planner side, it keeps registrations organized and traceable. The metrics you get out of each event is also extremely helpful. Exhibitors virtual and in person also get great feedback and reports directly to high saves us a huge step.
April 14, 2022

Cvent for the Win!

Verified User
Project Manager in Other
Events Services Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Cvent's one stop shop provides everything you need for an event from inception. From site searches to post conference surveys, you can utilize it for all aspects of your event, whether onsite, virtual, or hybrid.
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