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Cvent Event Management

Cvent Event Management

Overview

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing,…

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Recent Reviews

Cvent Event Management

10 out of 10
April 05, 2024
Incentivized
Cvent Event Management is a one stop shop for all our event needs. We have used it to get contracts for venues, build registration sites …
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Cvent new user

10 out of 10
March 26, 2024
I use Cvent Event Management for creating event builds. I appreciate the 24/7 customer service phone line. The build templates help to …
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Great management tool!

10 out of 10
February 23, 2024
We use Cvent Event Management for all of our events (in-person, hybrid, and virtual). The tool has provided us with across the board …
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Cvent Event Management for the win

9 out of 10
February 21, 2024
Cvent Event Management is an excellent tool for our registration builds, targeted email content pre and post event, registration check-in …
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It's works!

7 out of 10
December 19, 2023
Incentivized
We are 3rd party service that builds events on behalf of clients. Sometimes we are building in our account and sometimes in the …
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TrustRadius Insights

Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to …
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TrustRadius Insights
TrustRadius Insights

Excellent event management tool

8 out of 10
December 06, 2023
It helps streamline all of our events. We use primarily for our virtual events. It makes event management super easy, and is openly …
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Cvent is for all orgs

9 out of 10
November 07, 2023
Incentivized
We use Cvent to capture upstream data for event creation, registration configuration and push data downstream for business analytics. Our …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Attendee list export (41)
    8.6
    86%
  • Registration, RSVP, and ticketing (42)
    8.6
    86%
  • Event analytics (42)
    8.1
    81%
  • Email marketing (43)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons
Verified User
Strategist in Corporate
Machinery Company, 10,001+ employees
JH
Julia Hoyle
Association Coordinator
Southeastern Employment and Training Association (Non-profit Organization Management, 1-10 employees)
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Pricing

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Cvent Event Management

Cvent Event Management

N/A
Unavailable

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

8.2
Avg 8.3

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.2
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.3
Avg 8.0

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8
Avg 8.6

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

8.4
Avg 8.3

Virtual Event

These are features for Virtual Event software.

7.9
Avg 8.1
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Product Details

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.

Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.

Cvent Event Management Features

  • Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
  • Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
  • Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.

Cvent Event Management Video

Cvent Event Management Integrations

Cvent Event Management Competitors

Cvent Event Management Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Eventbrite, Certain Event Automation Software, and Aventri are common alternatives for Cvent Event Management.

Reviewers rate Record meetings / events highest, with a score of 8.9.

The most common users of Cvent Event Management are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(471)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to access the data they need for informed decision-making. Several reviewers have mentioned that this feature has been crucial in analyzing event metrics and making strategic improvements.

User-Friendly Design Options: The design options provided by Cvent have received positive feedback from users for being easy to learn and navigate. This aspect of the platform enhances the overall user experience by ensuring a smooth workflow. Many reviewers appreciated how intuitive the interface is, as it allows them to quickly adapt to using Cvent.

All-in-One Event Management: Cvent's all-in-one nature has been highly appreciated by users, saving them time and effort in managing different aspects of an event. Numerous reviewers have expressed their satisfaction with being able to handle everything related to an event within one system. This integrated approach streamlines processes and promotes efficiency in event management tasks.

Confusing and Clunky User Interface: Many users have expressed frustration with Cvent's user interface, describing it as confusing, not intuitive, and clunky. They have mentioned a steep learning curve and difficulties in navigating the system.

Challenges with Customization Options: Several reviewers have reported challenges with customization options in Cvent. Users have mentioned limitations in HTML editing, limited flexibility, and a lack of customization options for their specific needs.

Difficulty Importing Information: Importing information into Cvent has been described as difficult and cumbersome by some users. They have encountered issues when trying to import data, which has resulted in additional time and effort required for data entry.

Attribute Ratings

Reviews

(76-100 of 288)
Companies can't remove reviews or game the system. Here's why
April 13, 2022

Easy to Learn/Use One Stop Shop

JK
Jennifer Kottcamp
Staff Assistant
Utah State University (Education Management, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We have found that Cvent works very well in planning and executing workshops or conferences either in-person, virtually, or a hybrid of both. It makes creating a registration site and sessions very easy and the branding stays uniform. The drawback of Cvent is that it doesn't apply to smaller meetings and gatherings very well mostly due to the per registrant cost to the clients. Some of the University departments just do not have the budget to use Cvent for every single gathering or smaller event that they plan.
April 13, 2022

The Magic Pill for Event Planners!

Verified User
Manager in Marketing
Publishing Company, 5001-10,000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
While I know I don't use Cvent Event Management to its full capability (yet), Cvent is perfect for creating a robust registration website and user experience. Being able to create scheduled email touchpoints from the point of registration to the event start date is fantastic!
April 13, 2022

Enhance Your Guest’s Experience!

Verified User
Manager in Corporate
Financial Services Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Perfect for the meeting professional who manages multiple events or large scale events. It’s a one-stop shop to show case your events, provides a consistent customer experience, and allows for efficiencies within our strategic meeting management workflows. This is less suited for restaurant based functions as they are mostly not included in the Cvent Supplier Network, but you can still use the registration component for these simple meetings.
April 12, 2022

All about customers

Verified User
Director in Other
Higher Education Company, 5001-10,000 employees
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Any organization that hosts events and needs special details sent to their students and guests. Cvent Event Management is great to manage capacities and allows for in-person and virtual options. It is also helpful as it is integrated with a mobile app that allows our customers to easily access information and engage with our office and the larger university.
April 12, 2022

Excellent Event Management

KR
Katie Robinson
Meetings and Events Coordinator
FNIH (Non-profit Organization Management, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Cvent is extremely appropriate when one is looking to track attendees, communicate with attendees, and disseminate information to attendees. It is also great for getting feedback on events from your attendees and partners, including panelists, session speakers, and sponsors. It is great for featuring sponsors and speakers as a marketing tool to encourage others to register and attend the event.
April 12, 2022

Event Management Made Virtual, Engaging and Fun !!!

Verified User
Project Manager in Research & Development
Biotechnology Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Cvent Event Management is well suited for larger audiences and meetings or events that require end to end attendee management and travel Itinerary planning. Where it is less appropriate is daily meetings or discussions that [don't] require a tool which is at this price point. Maybe in future it could integrate with other tools.
April 11, 2022

Cvent Event Management Review

Verified User
Employee in Other
Education Management Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
While the system still has space to grow, it is the best management and event registration system I have yet used for events from dozens to thousands of attendees. For building registration pathways, gathering attendee data, communicating with attendees (on and off-site), and managing surveys, Cvent is a great tool for organizations that regularly organize events, trainings, or conferences.
March 22, 2022

Cvent Event Management Helped us Scale as our events grew to create a better experience

Verified User
Board Member in Information Technology
Information Technology & Services Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I think anyone managing and hosting events will benefit from using the event management platform. It is very to administer the back-end processes, checkin, monitor registrations, and so on. I think the one area in which you can benefit from a complimentary platform is e-mail management which can be better suited to conducting comprehensive campaigns.
January 21, 2022

Long time Cvent user, very happy with the product!

Verified User
Manager in Marketing
Information Technology & Services Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
This is a great tool when you need to manage lots of different registrations and have the ability to customize information for different types of attendees such as available sessions or custom emails. I love using registration types and paths for this. We do not use Cvent for some of our smaller internal events where registration is not needed due to the fact that there is a cost per registration.
January 11, 2022

Director

KH
Kelly Hackworth
Director of Business Services
EducationPlus (Education Management, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
We have been able to utilize Cvent to customize some of our lists and fields to better serve the needs of our customers to make the registration process smooth on their end. Cvent also has been helpful in providing specific customization in discounts that we sometimes off our customers.
November 30, 2021

Your one-stop shop event management platform!

Verified User
Project Manager in Corporate
Hospital & Health Care Company, 5001-10,000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
This is an event planner's dream come true! It is truly your one-stop-shop event management platform tool. It is a user-friendly software, allowing planners to build and manage registrations, send emails, manage surveys, and run reports. Best of all, to feel at ease knowing that you are providing a positive and seamless registration experience. Cvent has made and has continued to make enhancements in the ever-changing events industry. They are innovative and welcome customer feedback for product improvements. Their customer service is well-knowledge and has been extremely helpful whenever I ran into issues.
November 16, 2021

CVENT helps improve experience and efficiency

Verified User
Professional in Marketing
Hospital & Health Care Company, 5001-10,000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
[Cvent Event Management] has been great to support all aspects of our events and has allowed us to consolidate many separate, disjointed processes and platforms. The most difficult piece was getting up to speed and learning the platform to build the first event.
November 15, 2021

Cvent Event Management review

Verified User
Employee in Marketing
Higher Education Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Cvent is great for: Keeping track of attendees and registrants for upcoming events, building many reports and collecting data, creating event website,s and sharing easy links Still could be improved: The entire refunding process. I know Cvent has to make money too, but we had several issues (a lot to do with communication, as every Cvent person we talked too, had a different response on how to successfully refund the event admissions) and it was ultimately a long process to complete the refund.
November 09, 2021

Cvent for Higher Ed

Verified User
Employee in Professional Services
Higher Education Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Cvent Event Management is great for larger events for universities where admission is charged to help cover some of the per-registration costs associated. Less appropriate for smaller, free events
November 01, 2021

First Time User

Sheila Hanna | TrustRadius Reviewer
Sheila Hanna
Project Manager
Denise Amber Lee Foundation (Non-profit Organization Management, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Let Cvent build your website if you don't have someone to do it. This gives you time to attend training and learn how the platform works without the pressure of having to build it at the same time. Understand how Speaker Resource Room, Exhibitor Registration, and Session Scheduling works to get the most out of the platform.
October 26, 2021

Cvent for Nexia International

Laura Maestro | TrustRadius Reviewer
Laura Maestro
Committee Support Executive
Nexia International (Accounting, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is just great as a platform for delegates to register and to manage the registration of other attendees. The flexibility of the software and the help from the team are also a plus. The software is not great for inviting guests for an express ticketing event.
October 21, 2021

Cvent: Worth It All!

Jillian Kreider | TrustRadius Reviewer
Jillian Kreider
Service Coordinator
Riegl USA (Information Technology and Services, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you are doing any kind of conference planning from pre-planning to full conference management, execution, and post-conference wrap, Cvent is the best platform out in the market for this. I have yet to see another platform that can even come close. If you are doing any conference with 50 people or more, this makes your life so much easier.
October 07, 2021

Why I love my job as a Cvent Event Management User

Jenifer Provence | TrustRadius Reviewer
Jenifer Provence
Cvent Web / Mobile App Designer
American Express Global Business Travel (Events Services, 5001-10,000 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Well suited:
1. Quick or complex Registration pages for any event, conference or webcast for 10+ attendees allowing for details and confirmations to be presented and details sent
2. Allow for notifications to hold dates for upcoming events
3. Allow for a temperature check in the form of a survey of a group for making decisions, checking needs, etc. (open or blind send)

Not as suited:
1. Trying to make the wrong Cvent tool for the job at hand. (example, using standard flex registration tool for one on one appointments instead of the appointment tool)
September 15, 2021

Cvent is a one-stop shop and very easy to use!

Verified User
Manager in Sales
Non-profit Organization Management Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Cvent Event Management is very well suited for organizations that put together multiple events across multiple departments/stakeholders. It is less appropriate for organizations that only put one 1 event a year, or are very small and agile on their own. If you need to create a great event quickly, Cvent is a one-stop shop!
August 20, 2021

Cvent: Easy Registration, Communication, and Reporting.

Hannah Humke | TrustRadius Reviewer
Hannah Humke
Event Marketing Specialist
Cochlear (Medical Device, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
[Cvent Event Management is] well suited [for] event registration, event registrant tracking, automated emails, reference IDs, and reporting.

Less suited: Metric tracking- while you can use reference IDs you cannot adequately use UTMs with your events so it is difficult to see a campaign across the board if an event is a part of it.
August 18, 2021

Cvent is robust, customizable, and powerful software

Krysten Bennett | TrustRadius Reviewer
Krysten Bennett
Communications & Technology Director
Ohio Veterinary Medical Association (Non-profit Organization Management, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Complex events. Cvent is great for complex events with many sessions, registrants, speakers, exhibitors, and/or registration paths. There are many ways to customize, market, automate, and plan your event. The new release is, overall, easy to use and makes setting up an event simpler. We are, however, still waiting for several features we've used in the past to be re-integrated. Attendees have generally found it easy to use/navigate, though the inability to multi-select sessions during registration (rather than one at a time) is a huge frustration for our registrants.

Contact management & membership. Cvent allows you to manage thousands of contacts. You can create different membership levels, set up dues rates, create automatic email notifications/reminders, create unlimited custom fields, and set up password-protected websites. Customization in the membership module is limited, however. For example, there are only a couple of options for membership duration (calendar year or number of days), and you can only apply a grace period of up to 60 days.

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