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Cvent Event Management

Cvent Event Management

Overview

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing,…

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Recent Reviews

Cvent Event Management

10 out of 10
April 05, 2024
Incentivized
Cvent Event Management is a one stop shop for all our event needs. We have used it to get contracts for venues, build registration sites …
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Cvent new user

10 out of 10
March 26, 2024
I use Cvent Event Management for creating event builds. I appreciate the 24/7 customer service phone line. The build templates help to …
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Great management tool!

10 out of 10
February 23, 2024
We use Cvent Event Management for all of our events (in-person, hybrid, and virtual). The tool has provided us with across the board …
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Cvent Event Management for the win

9 out of 10
February 21, 2024
Cvent Event Management is an excellent tool for our registration builds, targeted email content pre and post event, registration check-in …
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It's works!

7 out of 10
December 19, 2023
Incentivized
We are 3rd party service that builds events on behalf of clients. Sometimes we are building in our account and sometimes in the …
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TrustRadius Insights

Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to …
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Excellent event management tool

8 out of 10
December 06, 2023
It helps streamline all of our events. We use primarily for our virtual events. It makes event management super easy, and is openly …
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Cvent is for all orgs

9 out of 10
November 07, 2023
Incentivized
We use Cvent to capture upstream data for event creation, registration configuration and push data downstream for business analytics. Our …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Attendee list export (41)
    8.6
    86%
  • Registration, RSVP, and ticketing (42)
    8.6
    86%
  • Event analytics (42)
    8.1
    81%
  • Email marketing (43)
    7.8
    78%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Poll Everywhere is an event management software system offered by Poll Everywhere.

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Features

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

8.2
Avg 8.3

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.2
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.3
Avg 8.0

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8
Avg 8.6

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

8.4
Avg 8.3

Virtual Event

These are features for Virtual Event software.

7.9
Avg 8.1
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Product Details

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.

Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.

Cvent Event Management Features

  • Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
  • Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
  • Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.

Cvent Event Management Video

Cvent Event Management Competitors

Cvent Event Management Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Eventbrite, Certain Event Automation Software, and Aventri are common alternatives for Cvent Event Management.

Reviewers rate Record meetings / events highest, with a score of 8.9.

The most common users of Cvent Event Management are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(471)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to access the data they need for informed decision-making. Several reviewers have mentioned that this feature has been crucial in analyzing event metrics and making strategic improvements.

User-Friendly Design Options: The design options provided by Cvent have received positive feedback from users for being easy to learn and navigate. This aspect of the platform enhances the overall user experience by ensuring a smooth workflow. Many reviewers appreciated how intuitive the interface is, as it allows them to quickly adapt to using Cvent.

All-in-One Event Management: Cvent's all-in-one nature has been highly appreciated by users, saving them time and effort in managing different aspects of an event. Numerous reviewers have expressed their satisfaction with being able to handle everything related to an event within one system. This integrated approach streamlines processes and promotes efficiency in event management tasks.

Confusing and Clunky User Interface: Many users have expressed frustration with Cvent's user interface, describing it as confusing, not intuitive, and clunky. They have mentioned a steep learning curve and difficulties in navigating the system.

Challenges with Customization Options: Several reviewers have reported challenges with customization options in Cvent. Users have mentioned limitations in HTML editing, limited flexibility, and a lack of customization options for their specific needs.

Difficulty Importing Information: Importing information into Cvent has been described as difficult and cumbersome by some users. They have encountered issues when trying to import data, which has resulted in additional time and effort required for data entry.

Attribute Ratings

Reviews

(76-100 of 288)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our department is Event Services and we are tasked with being the One-Stop Shop for the University for any meeting, gathering, conference, training seminar, wedding, student event, or party on campus. We used another event management software previous to Cvent, and it was a very challenging system to learn and explain to new employees. It was not user-friendly at all. That's what we love about Cvent is that it is very user-friendly and the customer service team is amazing!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cvent Event Management is critical for planning our internal events as well as our external customer events. Cvent helps our team to manage every detail of our events, from dietary needs to travel booking. With so many moving pieces, Cvent allows us to collect every single detail and roll-up reporting to our senior leadership team at a moment's notice (yay for reporting and planner alerts!).
Score 10 out of 10
Vetted Review
Verified User
Utilizing Cvent Event Management has been a valuable tool for our professional services firm. We leverage it to enhance the client experience and simplify our processes. It’s a “one stop” shop for our events- website, registration, mobile app”. In addition, I use the Cvent supplier network to source almost 500 meetings per year. This is a huge asset and time saver. The Cvent tools help elevate our meetings & events!
April 12, 2022

All about customers

Score 8 out of 10
Vetted Review
Verified User
We use Cvent Event Management to manage orientation reservations. We use it to manage course registration sessions and we integrate it with our university student info system so that academic units have visibility on orientation reservations. I hope to see Cvent Event Management enhance more of its higher ed usage and features. For instance, it would be helpful to incorporate more flexibility in guest options and registration options.
Score 10 out of 10
Vetted Review
Verified User
We use Cvent mainly for registration, attendee management, and sharing information and meeting details with all of our attendees. We also send out feedback surveys to our attendees, manage sessions and speakers, and add graphics and documents to our event registration websites. We use Cvent for virtual, hybrid, and in-person meetings.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently use Cvent to design websites for events and conferences hosted by my organization, as well as for clients hosting in our event space. We mostly use this in-house for our department since we are new users, but intend to one day use it more for the latter mentioned reason.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
[Cvent Event Management] is one of the tools we have used to bring large groups together. Especially in these trying times of the Pandemic[.] Town halls have been held through the platform and we've been pretty pleased with the outcome for the most part. It's being used alongside other solutions across the board.
Score 9 out of 10
Vetted Review
Verified User
Our organization has used Cvent for our organizaton's 3 regionally focused annual conferences and professional development events hosted at schools and hotels throughout the world. Additionally, we use Cvent to manage the registrations and certifications process for our Online Workshops. We currently use Cvent to manage our registrations, data, RFPs and vendor submissions, surveys, to run our conference apps, and to manage our certificates and records available through a contact website built through Cvent.
Score 10 out of 10
Vetted Review
Verified User
We use Cvent Event Management for 20+ events per year. We use it for both virtual and in-person events. We manage e-mails, registration, payments, refunds, post-event surveys, reporting after an event and we use features for badge printing during an event. We also track attendance and issue CPE certificates after the event based on attendance throughout the event.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Cvent Event Management is used to manage events from beginning to end. We utilize: Meeting request forms for financial approval and tracking RFP Attendee Registration - hotel management, etc. Post-event survey's, email, budgeting
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Cvent Event Management as our total solution. From pre-event registration, sending attendee emails, to onsite check-in/badge printing, lead scanners and using the Attendee Hub for virtual and hybrid events. We also use the Cvent mobile apps, abstract and speaker management and integrate Cvent with Salesforce for easy reporting.
January 11, 2022

Director

Score 8 out of 10
Vetted Review
Verified User
We use Cvent for multiple events that are held in person and virtual in our company for members and nonmembers in education. We have customized Cvent in a way that we can make it easier for our customers to register by adding drop-down lists in the registration process to make sure they are directed to the right path to give them the discounts that they should be receiving.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cvent is a very robust platform! We manage well over 50 - small and large - events per year so an event management tool like Cvent is vital for our company. Creating a streamlined process and easy to navigate is key. This platform has helped us create, produce and organize our events seamlessly. Managing various meetings and events, we have built simple to complex registrations, particularly customizing registration types and paths. We have explored and used many Cvent event management products from payment administration, integration, appointments, and mobile app tools. We also use reporting and inquiries for metrics.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Currently, my marketing team and I use Cvent Event Management to keep track of all attendees coming to our events. We share the registration link to invited guests, they sign up and fill in all information we need on our end, and then it is easily organized in Cvent! Super easy to make an event website and it tracks all data so you can make/see all types of reports. Cvent solves the problem of disorganization with attendees and creating events in general, and there are still so many other features I have yet to discover!
November 01, 2021

First Time User

Sheila Hanna | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Cvent for our conference/tradeshow. We are a very small organization with only one person organizing the event. Cvent Event Management makes it easier to coordinate everything in a timely fashion. The ease of getting the analytics and reports helps us make good decisions every week. I highly recommend Cvent Event Management.
Laura Maestro | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use this software ourselves and so does the event agency we use to run some of our events. It is just great as a platform for delegates to register and to manage registration of other attendees. We also enjoy the flexibility of the software and the help from the team.
October 21, 2021

Cvent: Worth It All!

Jillian Kreider | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses Cvent Event Management to manage webinars, live streams, and conferences. It is mainly run by our marketing department for conferences and admin things but used by our sales team to do their webinars and market to their user base. For us, this addresses a lot of business problems of management. The system allows us to keep everything in one forum and as one base for everyone to jump off of.
Jenifer Provence | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
It is used by the whole company of the client I support. It allows for specific branding guidelines to be followed so that a consistent message is always being delivered to their clients and partners.

Cvent Flex registration tool allows for an easy and user-friendly way to get out the event or conference details to the targeted market, easy to use registration process and a quick and concise confirmation in their email inbox. Prior to the event, it allows to relay all final details, be it URLs for webcasts or hotel confirmations for onsite conferences. For onsite check-in, OnArrival speeds up the line, allows for any messages to be relayed and gives a great end-result participant report.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
A few departments across our organization use Cvent Event Management to help organize and run our in-person events smoothly. It helps us break down silos, more uniformly and effectively execute high-quality events, and put together more seamless end of event reports. It also allows us to put together event branding/marketing materials without overburdening our already very busy creative and design team.
Hannah Humke | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized

Cvent [Event Management] is very robust, but the most beneficial item from the platform would be the ease of cross-event surveys and the ability to send those to a shared portal our entire company has access into. I save hours per year by not needing to pull reports daily for staff members.

I would love to see Cvent [Event Management] add event feedback survey reporting to the cross-event reports. I spend a good amount of time collecting this data manually and manipulating it for a full year of events.

Cvent [Event Management] can be customized to solve a multitude of problems. In my personal role, I use Cvent [Event Management] to solve the problems that come with registration: "Who has registered? What are their registration details? What information do I need?" I can set up a registration page, capture all the data needed, and then push a report to a shared portal so I do not have to answer my team each time they have a question… I can direct them to the reporting portal and they can be autonomous.

Krysten Bennett | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our association uses Cvent to manage our membership database, e-mail marketing, and annual conference. Our conference boasts 400+ sessions, 100+ speakers, 200 exhibitors, and 6,500+ attendees. We use Cvent to market the conference to some 20,000+ potential attendees; manage registrations for exhibitors, sponsors, and attendees; event surveys and reporting; event mobile app; and more.
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