Cvent Event Management
Cvent Event Management is a one stop shop for all our event needs. We have used it to get contracts for venues, build registration sites …
Overview
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing,…
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Popular Features
- Attendee list export (41)8.686%
- Registration, RSVP, and ticketing (42)8.686%
- Event analytics (42)8.181%
- Email marketing (43)7.878%
Reviewer Pros & Cons
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What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email…
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.
Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.
Cvent Event Management Features
- Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
- Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
- Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.
Cvent Event Management Video
Cvent Event Management Integrations
Cvent Event Management Competitors
Cvent Event Management Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone |
Frequently Asked Questions
Eventbrite, Certain Event Automation Software, and Aventri are common alternatives for Cvent Event Management.
Reviewers rate Record meetings / events highest, with a score of 8.9.
The most common users of Cvent Event Management are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to access the data they need for informed decision-making. Several reviewers have mentioned that this feature has been crucial in analyzing event metrics and making strategic improvements.
User-Friendly Design Options: The design options provided by Cvent have received positive feedback from users for being easy to learn and navigate. This aspect of the platform enhances the overall user experience by ensuring a smooth workflow. Many reviewers appreciated how intuitive the interface is, as it allows them to quickly adapt to using Cvent.
All-in-One Event Management: Cvent's all-in-one nature has been highly appreciated by users, saving them time and effort in managing different aspects of an event. Numerous reviewers have expressed their satisfaction with being able to handle everything related to an event within one system. This integrated approach streamlines processes and promotes efficiency in event management tasks.
Confusing and Clunky User Interface: Many users have expressed frustration with Cvent's user interface, describing it as confusing, not intuitive, and clunky. They have mentioned a steep learning curve and difficulties in navigating the system.
Challenges with Customization Options: Several reviewers have reported challenges with customization options in Cvent. Users have mentioned limitations in HTML editing, limited flexibility, and a lack of customization options for their specific needs.
Difficulty Importing Information: Importing information into Cvent has been described as difficult and cumbersome by some users. They have encountered issues when trying to import data, which has resulted in additional time and effort required for data entry.
Attribute Ratings
Reviews
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September 15, 2023
Cvent Event Management is the BEST for Events!
- Premium support
- Attendee hub assistance
- Community
- Email bugs
- Reporting bugs
- Alphabetical organizing in fields
September 15, 2023
Cvent Event Management Review
- Registration
- Event website
- Payments
- Attendee hub
- Appointments
- Engagement game
September 01, 2023
Cvent Event Management is a catalyst for success
Score 10 out of 10
Vetted Review
Verified User
- Easy registration workflow
- Simple website creation
- Good reports
- Easy payment management
- Email functionality
- No other suggestions for improvement, the platform offers a lot
- No other suggestions for improvement, the platform offers a lot
September 01, 2023
An app that does it all
- User friendly
- Customizable
- Accessibility to reports and surveys
- Schedule page can be a little easier to navigate
- Having the option to be on a waitlist on the app so it can be added to your schedule if you can go in to the session.
- Have the option to use Face ID to get into app after initial login.
July 27, 2023
Select Cvent!
Score 10 out of 10
Vetted Review
Verified User
- Professional online event registration.
- Outstanding customer service team.
- Run reports with ease.
- Some features are time consuming, i.e. too many clicks.
- Takes a lot of time to learn the layout.
- Things are changing often (usually for the better) but you really need to take time to relearn where things are located.
July 27, 2023
Cvent
- Admin user interface
- Registration paths
- Access portal
- Flight requests for multiple stops/flexibility
- Easier editing interface for building websites
- Reports to load faster
July 27, 2023
Great centralized tool
Score 10 out of 10
Vetted Review
Verified User
- Customer support
- Ease of usage within platform
- Streamlining registration process
- How to implement new features
- Ease in locating resources
- Generating reports
July 26, 2023
Event Management Made Easy!
- Reporting
- Attendee Data
- Modifying Requests
- Publishing and Saving
- IT timeliness
- Optional vs included session editing
July 26, 2023
Love Cvent!
Score 10 out of 10
Vetted Review
Verified User
- Custom Reporting.
- Emails that we can send to clients are amazing!
- The websites we are able to build are great especially with the custom features.
- The publishing of reports, parking reports was so much easier.
- The speed I feel has slowed down with all the changes.
- The hotel module more flexibility.
July 26, 2023
Review from Pharma
Score 10 out of 10
Vetted Review
Verified User
- Globalization
- Integrations
- Flexibility
- API data access to selected fields
- Professional looking software which helps our events level up and attract more attendees.
- The website is a valuable tool to provide all conference details to attendees.
- The reporting feature is very useful and helps us generate custom reports including attendee reports, financial reports, and many more.
- There is a bit of a learning curve which poses as a potential barrier to some users.
- I would like to see more ability to customize widgets and graphics.
- Registration process
- Help desk/support
- Budget
- Cost/affordability
- Encryption/keeping PII safe
- Air requests
- Their event app is great! It makes Q&As very easy and allows moderation
- Having 1 software to handle all event aspects is so helpful
- They are always looking for new ways to innovate. I get excited for each new feature they roll out
- Their customer support isn't very helpful
- Their website design can be so user friendly that you can't edit certain features or have the website be exactly how you want it
- Their email marketing can be frustrating when you have to edit the same email in multiple places to reach the same audience
July 25, 2023
Great tool for event planner
Score 10 out of 10
Vetted Review
Verified User
- Collecting attendees details
- Integration with other cvent platforms
- Flexibility and user friendly platform
- Mobile friendly of the backend
- Reporting can be overwhelming with the amount of reporting that the tool provide
- Theme could benefit from additional color edits
July 25, 2023
The Platform for your event needs
Score 10 out of 10
Vetted Review
Verified User
- Captures registrations
- Create landing pages
- Surveys
- Adding some info to the event pages
- Uploading videos; shouldn’t have to use YouTube or Vimeo
- More options for branding
July 25, 2023
Event Management Review
Score 9 out of 10
Vetted Review
Verified User
- Reporting options
- Multiple paths for different registration needs
- Customer Support
- Communication with people who are invited
- I'd like to see more options for graphics
- Additional detailed reporting
- On-site training for new employees
July 25, 2023
Choose Cvent!
- Customization
- Capabilities
- Attention to Detail
- Complexity, sometimes more is too much
- Missing functionality in exhibitor email customization (i believe this has been fixed!)
- Sourcing - Love how the system allows you to create one lead and it sends it to as many hotels/locations you wish to send it to. Additionally, it provides instant feedback on whether or not a hotel/location can accommodate your request. If you receive a submission, these are reportable from the system, not manually collated by a staff member.
- Event Registration - Love the ability to create an online process to allow registrants the easy on registering online.
- Surveys - Integrates an event survey automatically to easily track and remind attendees
- Reporting - this can be somewhat difficult to use and clunky. It doesn't always pull all the information the first time you run it, and sometimes requires more than two times of running the report to get all the data needed. There is no way to report on Session Groups and this has been frustrating for over 11 years!
- Membership Management - seriously lacks an update or the functionality needed for most associations. Was created more for corporate membership programs not association membership programs. Very clunky and difficult to use. We have had to use custom questions to help with the reporting side of membership as the standard reports are limited and do not represent the requested or needed data.
- Abstract Management - has improved the most over the last year, but still doesn't allow a review to see more than 100 submissions at a time.
Score 8 out of 10
Vetted Review
Verified User
- Registration management.
- OnArrival and onsite check in.
- Mobile apps and CrowdCompass.
- Other event product add-ons to suit your needs (travel, hotel).
- Integrates with Salesforce!
- The Salesforce integration is a little buggy and even one year into implementation, we are still working through issues.
- [Badge] creation could be easier and so could the materials on buying stock. I get that Cvent wants us to order from them but it is more affordable to have it ordered yourself.
- I wish you could link to other websites in the horizontal navigation on the website editor or even use pages links within Cvent so as to jump invitees around like a traditional website.
July 24, 2023
Event management made easy!
- Creates a beautiful website in minutes that is aligned with our branding.
- Organizes the hotel and travel information for attendees.
- Quick email communication to our attendees through Cvent.
- Making it easier to make changes after the event goes live.
July 24, 2023
Review from a new user
Score 10 out of 10
Vetted Review
Verified User
- Very responsive customer support via phone
- Good reporting
- easy registration flow
- Widgets ease of use
- Data tags ease of use
June 27, 2023
Cvent Saves Time
- Customization of Registration Process
- Creating a fulling integrated system that creates a seamless experience for attendees
- Custom reporting features
- Exhibitor Management tools need to be flushed out a bit more
- Some rules they have set for certain features can work against you if your program doesn't fit in it's parameters
- Forcing attendees to use unique emails has been an issue for some of our events
- Registration platform can handle nearly any need.
- Event websites are easy to build and support customization.
- Support is available in multiple formats should you run into issues.
- There is a large user community where you can reach out for ideas and help.
- The email marketing is not quite as evolved as the rest of the product.
- It can sometimes be a little difficult to get reports with the information you need, especially in some of the ancillary modules.
- The new Event App is not as strong of a product as its sunsetted predecessor, but they are working on new updates for it every month.
May 22, 2023
Great Product!
- Attendee Management - tracking statuses and contact information for your whole attendee list
- E-Marketing - the ability to create customized, professional HTML emails in an easy email designer!
- Reporting - Cvent has one of the most robust reporting systems I have ever used. The ability to create and save custom reports, along with publishing to an access portal for non-cvent users is a huge time saver!
- Website Builder - greater functionality for customization, backgrounds, etc.
- Attendee Hub App - more customization on the individual pages.
May 19, 2023
Overall Cvent Experience
- Ability to upload excel files for mass updates
- Providing statistics
- Customer support is just one call away
- Design functions are not always user-friendly with invites, and well as a badge designer
- While the stats are great, having the ability to add your own would be even better
- More information about uploading excel files in the software itself