Cvent Event Management
Cvent Event Management is a one stop shop for all our event needs. We have used it to get contracts for venues, build registration sites …
Overview
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing,…
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Popular Features
- Attendee list export (41)8.686%
- Registration, RSVP, and ticketing (42)8.686%
- Event analytics (42)8.181%
- Email marketing (43)7.878%
Reviewer Pros & Cons
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What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email…
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- Competitors
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What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.
Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.
Cvent Event Management Features
- Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
- Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
- Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.
Cvent Event Management Video
Cvent Event Management Integrations
Cvent Event Management Competitors
Cvent Event Management Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone |
Frequently Asked Questions
Eventbrite, Certain Event Automation Software, and Aventri are common alternatives for Cvent Event Management.
Reviewers rate Record meetings / events highest, with a score of 8.9.
The most common users of Cvent Event Management are from Mid-sized Companies (51-1,000 employees).
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(471)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to access the data they need for informed decision-making. Several reviewers have mentioned that this feature has been crucial in analyzing event metrics and making strategic improvements.
User-Friendly Design Options: The design options provided by Cvent have received positive feedback from users for being easy to learn and navigate. This aspect of the platform enhances the overall user experience by ensuring a smooth workflow. Many reviewers appreciated how intuitive the interface is, as it allows them to quickly adapt to using Cvent.
All-in-One Event Management: Cvent's all-in-one nature has been highly appreciated by users, saving them time and effort in managing different aspects of an event. Numerous reviewers have expressed their satisfaction with being able to handle everything related to an event within one system. This integrated approach streamlines processes and promotes efficiency in event management tasks.
Confusing and Clunky User Interface: Many users have expressed frustration with Cvent's user interface, describing it as confusing, not intuitive, and clunky. They have mentioned a steep learning curve and difficulties in navigating the system.
Challenges with Customization Options: Several reviewers have reported challenges with customization options in Cvent. Users have mentioned limitations in HTML editing, limited flexibility, and a lack of customization options for their specific needs.
Difficulty Importing Information: Importing information into Cvent has been described as difficult and cumbersome by some users. They have encountered issues when trying to import data, which has resulted in additional time and effort required for data entry.
Attribute Ratings
Reviews
(51-75 of 288)Companies can't remove reviews or game the system. Here's why
May 05, 2023
Good in person event management
- Print name badges
- Lead capture
- Seeing who has arrived out of those registered
- Tricky to upload attendees in the correct format
- Logging in for the first time didn't trigger a password email
May 02, 2023
Cvent User - Registration Management
- Registration Management
- Easy Website Creation
- Reporting
- Email Communication
- Integrations have room for improvement
- Forward-thinking about small tools that could grow in use
- Pricing
- Send invitation to huge amounts of people
- Making reports for easy access to the data
- Allow integration with virtual platforms such as On24, Zoom and MS Teams
- Session emails can't have multiple customized headers and footers
- Widgets can't be easily duplicated across several emails
- Some functions enabled for website design are not enabled for email design
- Virtual session links cannot be imported
February 03, 2023
A Feature Rich Event Management Platform
- Complete histories of attendance and email traffic with all parties associated with events
- WYSISYG Website and Email platforms that are easy to use for those not familiar with HTML
- Stored libraries of assets like speaker information and registrations questions that can be utilized across multiple events
- More streamlined user interface
- More flexibility for users that have better familiarity with HTML
- Less clunky design tools within the pre-made widgets used in the web interface
January 25, 2023
Review of Cvent Event Management
- Online Registration
- Reporting
- Marketing of Event
- Emails to potential and registered attendees
- Would like a better way to view Speaker Resource Center uploads.
- Would like more flexibility in design of website and emails
January 24, 2023
Cvent Review
- Integrations
- Collecting data
- Registrations
- Needs to be a little easier to find your way around
- Step by step navigation
- Easier to follow
- Badges and Certificates designer
December 19, 2022
Cvent Offers Full Service Meetings Management Tool
- Meeting Registration
- Meeting Websites
- Reporting
- Don't promote products years before they are truly ready for release
- Don't release new products until they are bug free and in parody with old versions
- Better communicate changes to your clients
- Integrations
December 17, 2022
Cvent Event Management is Useful, But Not the Most User-Friendly
- Clear display of agenda items
- Easy-to-use attendee reporting
- Quick weblink customization for marketing analytics
- It's really difficult to know if an attendee actually showed up to the session
- Subsequent surveys that are contingent upon attending the event are not possible. Only surveys to the general attendee list are possible (so you don't ever know if they attended)
- Exporting reports or agenda items is not easy or sometimes possible.
- The agenda builder / editor is very tedious and not as user friendly to an inexperienced user.
December 15, 2022
We trust Cvent Event Management with our events because we know they support us each step of the way
- Handling complex curriculum with a large number of attendees and sessions
- Support the experience of both in-person and online attendees through the Attendee Hub and companion app
- Reporting
- Cvent team support is excellent
- Waitlist management
- Attendance management within the basic event management features (versus the need to go premium)
- Some Cvent products aren't always well integrated with other Cvent products (appointments, speaker center)
November 29, 2022
Powerhouse software
- Project Management
- Self Registration
- Reports
- Price Point
- More robust CRM capabilities
- More networking and scheduling options
November 21, 2022
Complex Solution for Complex Events
- Robust and flexible registration process
- Relatively quick helpdesk
- Updated website and registration builder is much more intuitive with a modern look
- Robust Reporting capabilities
- Fully Multilingual registration process (not just machine translated)
- Expensive
- Variable pricing structure meant to save money makes budgeting difficult
November 20, 2022
Personalized and Customized Event Management
Score 10 out of 10
Vetted Review
Verified User
- Provide design options
- Easy-to-learn system
- Sata and analysis
- Managing all parts of an event in one system
- Some products have too many features
- Help articles are sometimes outdated
- Phone app is outdated
November 07, 2022
Some ideas for OnArrival and reporting improvements
- Ease of use
- Graphical interface
- Reporting tools need a report builder functionality where we can build a report with any/all data points collected within Cvent and the ability to organize the data how we see fit.
- Designer tools like badge designer need snap functionality to align fields more cleanly, also conditional text needs to include if/else conditions.
- OnArrival needs to be more robust and capable of copying advanced logic for new registrations.
- OnArrival needs to be able to also print tickets along with a badge
November 03, 2022
Great tool to invest in
- Easy registration portal options
- Great virtual event analytics
- Better design/customization options for non-web designers
- Stronger one-on-one customer training options
October 31, 2022
Cvent
- Reporting
- Sessions
- Room Block Management
- Outages
- Flexibility with requesting changes to the system
- Customer Service when calling
October 27, 2022
All your event data....in one spot.
- Attendee Management reporting
- Easy and intuitive options to build registration websites
- Meeting requests forms, that can be used for approval or review process when determining meeting relevance or importance
- Cvent could improve on their mass update actions. Many times when something needs to be updated to a group, it's done individually.
- In a recent update, some of the standard reports that appeared in all events were whittled down to templates. This allows more customization, but also takes more time to recreate in each event.
- Increase the ability to test the website, survey and all elements without completing registrations.
September 27, 2022
A Cvent Event Management convert
- Allows our team to create templates to be used repeatedly, making registration website creation much easier.
- Existing report templates and the ability to create or modify reports to pull the information that we need for specific reasons.
- The ability to revise the website for specific meetings is awesome. I love that we can add additional questions for attendees to answer during registration -- saving us the time of having to follow up with each one individually afterward.
- Allowing any report to pull in any text field
- When canceling an event, allow the planner to turn off all future communications to attendees
August 24, 2022
Cvent Event Management at a Glance
- Easy event registration set-up
- Tracks sessions well
- Easy communication with attendees
- Cvent Event Management has been down quite a bit in the last couple months.
- The hotel registration feature is clunky. Needs improvement here.
- Reporting could use some updates.
August 18, 2022
Cvent Event Management Use for Higher Ed
Score 9 out of 10
Vetted Review
Verified User
- Online registration
- Centralized reporting
- One-Stop event information and access
- More formatting options for invites
- Additional design options
August 04, 2022
perfect for hybrid events!
- Keep event details organized.
- Lets speakers input data, relieving time and tasks off your plate.
- User friendly.
- Purchasing license.
- Getting in touch with team support.
- Language barriers.
July 27, 2022
Relatively New To events
- Attendee Management
- Marketing emails
- Ease of use
- Hard to use sometimes.
- Too many back-end settings.
- Unable to move widgets around with ease.
- Can't place widgets anywhere.
- When building a page in another language it is very difficult as you don't have the same layout. Too much guesswork, especially with formatting.
May 04, 2022
Cvent Review - Express
Score 8 out of 10
Vetted Review
Verified User
- Provides an easy way for guests to register for an event.
- Invitation/Event Reminders Emails.
- Being able to check attendees in/quickly pull a participant list.
- The landing page build process could be more user friendly.
April 26, 2022
Cvent is great!
Score 10 out of 10
Vetted Review
Verified User
- Registration
- On Arrival
- Surveys
- Mobile app
- Attendee hub
- Reporting could be easier
- Better explaining widgets
April 16, 2022
Cvent brought us into the future of hybrid events!
Score 10 out of 10
Vetted Review
Verified User
- Easy registration process
- Easy to set up and maintain events
- Well designed site and widgets to personalize
- Zoom integration - more seamless and integrated with the AttendeeHub Q&A/chat for speakers
- Closed captioning added to video
April 14, 2022
Cvent for the Win!
- Cvent on Arrival is easy to use and helps the onsite registration process move quickly.
- Using the communications function of Cvent Event Management is easy to set up and use.
- Conditional logic is an important part of my registration sites and Cvent Event Management's ease of set up removes the headache.
- Report - The updated reporting function with Flex is at times frustrating or cumbersome.