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Cvent Event Management

Cvent Event Management

Overview

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing,…

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Recent Reviews

Cvent new user

10 out of 10
March 26, 2024
I use Cvent Event Management for creating event builds. I appreciate the 24/7 customer service phone line. The build templates help to …
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Great management tool!

10 out of 10
February 23, 2024
We use Cvent Event Management for all of our events (in-person, hybrid, and virtual). The tool has provided us with across the board …
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Cvent Event Management for the win

9 out of 10
February 21, 2024
Cvent Event Management is an excellent tool for our registration builds, targeted email content pre and post event, registration check-in …
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Cvent Event Management

10 out of 10
February 16, 2024
Incentivized
Cvent Event Management is a one stop shop for all our event needs. We have used it to get contracts for venues, build registration sites …
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It's works!

7 out of 10
December 19, 2023
Incentivized
We are 3rd party service that builds events on behalf of clients. Sometimes we are building in our account and sometimes in the …
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TrustRadius Insights

Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to …
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Excellent event management tool

8 out of 10
December 06, 2023
It helps streamline all of our events. We use primarily for our virtual events. It makes event management super easy, and is openly …
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Cvent is for all orgs

9 out of 10
November 07, 2023
Incentivized
We use Cvent to capture upstream data for event creation, registration configuration and push data downstream for business analytics. Our …
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Review 2023

8 out of 10
November 04, 2023
Incentivized
In our business we use Cvent Event Management to manage delegate registrations. We do this by creating a website with all information …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Attendee list export (39)
    8.5
    85%
  • Registration, RSVP, and ticketing (40)
    8.5
    85%
  • Event analytics (40)
    8.1
    81%
  • Email marketing (41)
    7.8
    78%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

82 people also want pricing

Alternatives Pricing

What is Eventleaf?

Eventleaf is event registration software by Jolly Technologies. The product allows users to customize event pages and registration forms, create an event schedule, send invitations and confirmation emails, track invitation status, manage contacts, and sell tickets online.

What is ThunderTix?

Event ticketing software for the performing arts and live performances with both reserved seating and general admission. Supports a variety of season subscriptions at the same venue (or across multiple venues) including the full season, mini-season, or flex passes with voucher codes. Subscribers…

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Features

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

8.1
Avg 8.3

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.3
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.3
Avg 8.0

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8
Avg 8.6

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

8.3
Avg 8.3

Virtual Event

These are features for Virtual Event software.

7.8
Avg 8.1
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Product Details

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.

Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.

Cvent Event Management Features

  • Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
  • Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
  • Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.

Cvent Event Management Video

Cvent Event Management Competitors

Cvent Event Management Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Eventbrite, Certain Event Automation Software, and Aventri are common alternatives for Cvent Event Management.

Reviewers rate Record meetings / events highest, with a score of 8.9.

The most common users of Cvent Event Management are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(469)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to access the data they need for informed decision-making. Several reviewers have mentioned that this feature has been crucial in analyzing event metrics and making strategic improvements.

User-Friendly Design Options: The design options provided by Cvent have received positive feedback from users for being easy to learn and navigate. This aspect of the platform enhances the overall user experience by ensuring a smooth workflow. Many reviewers appreciated how intuitive the interface is, as it allows them to quickly adapt to using Cvent.

All-in-One Event Management: Cvent's all-in-one nature has been highly appreciated by users, saving them time and effort in managing different aspects of an event. Numerous reviewers have expressed their satisfaction with being able to handle everything related to an event within one system. This integrated approach streamlines processes and promotes efficiency in event management tasks.

Confusing and Clunky User Interface: Many users have expressed frustration with Cvent's user interface, describing it as confusing, not intuitive, and clunky. They have mentioned a steep learning curve and difficulties in navigating the system.

Challenges with Customization Options: Several reviewers have reported challenges with customization options in Cvent. Users have mentioned limitations in HTML editing, limited flexibility, and a lack of customization options for their specific needs.

Difficulty Importing Information: Importing information into Cvent has been described as difficult and cumbersome by some users. They have encountered issues when trying to import data, which has resulted in additional time and effort required for data entry.

Attribute Ratings

Reviews

(1-2 of 2)
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November 09, 2021

Cvent for Higher Ed

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Helps manage events across multiple schools and units.
  • event management
  • attendee information gathering
  • emails and communications
  • integration with Advance
  • integration with event guest list and Salesforce
Cvent Event Management is great for larger events for universities where admission is charged to help cover some of the per-registration costs associated. Less appropriate for smaller, free events
  • onarrival
  • reporting
  • branding
  • Great for large-scale events where cost is outweighed by benefits
  • streamlined communications
  • streamlined user experience
We use Linvio for Salesforce and Cvent is much better
Cvent Event Diagramming (Formerly Social Tables), Salesforce Marketing Cloud Email Studio
10
event management for school and units - law, business, alumni association and advancement
1
knowledge of event set up, reporting, communications/emails, branding guidelines
  • streamlined user experience
  • complexity of registrations
  • personalized experiences
  • cross event reporting for revenue and program planning
  • branded POD name tags
  • Virtual and hybrid events
incentivized
No
  • Product Features
host a lot of complex events with unique registration needs and onsite needs and cvent fits most of those
unsure
  • Implemented in-house
  • not sure
  • happened before i arrived
no
  • Online training
  • in-person training
support team is by far one of the best i've every worked with in terms of knowledge, responsivenss, and solutions oriented mindset
no - cost restrictive
No
not recently
easy once you get the hang of it but can have a steep learning curve
  • event configuration
  • sessions
  • email design
  • reporting filtering and field selection
  • website - registration paths in particular
large/complex reports sometimes error out
  • API (e.g. SOAP or REST)
April 13, 2020

We love Cvent

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to build websites for our events, collect registration data and provide reports. We also use it to pull information into CrowdCompass so we can produce mobile apps for some events. It is used by our group travel department. It is a one stop shop for our registration processes.
  • The new Flex registration has revolutionized the websites we are able to produce for our clients.
  • The ability to connect to GDS systems and pull in registrants directly is wonderful when it comes to pulling arrival and departure manifests.
  • It is a straightforward tool that makes daily life easier in the event industry.
  • Nothing that I can think of at this moment.
Cvent is great for collecting registration information and providing detailed information to your attendees for an event. It is easy to use for your attendees to register as well. The new website builder allows you to build up to date websites that look crisp and clean and are responsive so they look great on any type of device.
  • It has helped us work smarter and not harder as we are able to get most everything we need out of one place.
It is much better than the tools we have used in the past. It has more feature than we had before and a much better mobile app associated with it. The websites that can be produced are much better than I could before when using our previous tool. I wouldn't ever go back to the old.
Most of the time I receive great support however, there are times where it seems to take a long time to get a case resolved. But for the most part I am very satisfied with the support I have received throughout the years from Cvent Support.
20
Meeting planners, Web Builders, Air Agents, Managers
3
We have 3 client services coordinators who are responsible for both building and maintaining our sites as well as creating reports to pull whatever pertinent information is needing by vendors or the client.
  • Incentive Trips
  • Tradeshows
  • Business Meetings
  • I can't think of any unexpected or innovative ways thus far
  • Hoping to have more trade shows to better utilize some of the new tools associated with flex
It has helped immensely in increasing our productivity and given us the opportunity to create much more modern and fun registration websites for our clients. I love the fact that is continually evolving and keeping up with today's technology. Can't wait for future improvements.
Yes
We replaced Certain due to the fact that they were not staying up with today's technology and their mobile app left something to be desired as it had very limited functionality.
  • Product Features
  • Product Usability
  • Product Reputation
  • Positive Sales Experience with the Vendor
  • Third-party Reviews
The features Cvent had to offer far outperformed what we were previously using. It was a no brainer
I wouldn't
  • Implemented in-house
No
  • none
it was fairly simple. There was a bit of a learning curve but once we had done thing a few times it became second nature and improved all of our events
  • Online training
  • In-person training
  • Self-taught
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need.
I used a combination of self-taught, online and in-person training. I definitely do not think I could have fully grasped everything with only being self-taught.
just right
no
No - we have not done any customization to the interface
Some - we have added small pieces of custom code
In the old build we would use some code to make our websites look more modern and it was difficult at times trying to determine exactly what we needed to change in order to get the end result we wanted. With Flex we no longer have to do that.
no
No
There isn't one that stands out more than the other. I feel like every single time I have contacted support they do all they can to resolve my problem even if it does end up taking more time that I would like.
  • with Flex creating a robust website is much easier
  • integrating air itineraries into Cvent
  • pulling reports on the registration information
  • in the past setting up registration forms was a bit cumbersome but with Flex has become much easier
Once I gained a general understanding of the system I felt it was very easy to use and get a final product that I wanted.
It is a perfect fit no matter how big or small your event is.
There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times.
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline.
  • Crowd Compass
  • PNR Integration
integration for both were pretty simple, no major issues.
  • none at this time
  • File import/export
have had no issues
be patient and start as soon as you can
Our sales person was always available to answer questions and got us everything we needed in a timely manner.
Our account manager jumped right in and helped us to get all set up in a timely manner.
I believe we negotiated the pricing of the mobile apps that we would have included per year.
no
Yes
went smoothly
  • More modern websites and registration experience with Flex
  • ease of creating websites
  • more new features for Flex including the travel module so we can fully integrate all of our programs with Flex
No
No
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