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Visa Acceptance Solutions, also known as CyberSource, offers a range of use cases that cater to the diverse payment processing needs of …
Overview
What is Visa Acceptance Solutions (CyberSource)?
CyberSource, acquired by Visa in 2010 and now part of Visa Acceptance Solutions, is payment technology, and includes offerings with flexible payment solutions that work across the globe.
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What is Visa Acceptance Solutions (CyberSource)?
CyberSource, acquired by Visa in 2010 and now part of Visa Acceptance Solutions, is payment technology, and includes offerings with flexible payment solutions that work across the globe.
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Lightning B2B Commerce Cloud With Cybersource DEMO
YouTube
Acromobile Payments Demo
YouTube
Magento 2 CyberSource Payment Gateway Plugin - Workflow & Config.
YouTube
Demo Checkout for WooCommerce CyberSource Payment Gateway
YouTube
Learn how to setup CyberSource Secure Acceptance Web/Mobile Profile
YouTube
WooCommerce CyberSource Payment Gateway Setup Tutorial
YouTube
Product Details
- About
- Integrations
- Tech Details
What is Visa Acceptance Solutions (CyberSource)?
CyberSource, acquired by Visa in 2010 and now part of Visa Acceptance Solutions, is payment technology, and includes offerings with flexible payment solutions that work across the globe.
Presented as a payments orchestration platform, that manages online payment processing from start to finish, across different payments methods, channels and geographies. This extra payment orchestration layer handles the payment service providers, acquirers and banks involved in the user's payments stack. It is designed to take the stress out of the process, and deliver a single consolidated overview of payments system for a business. For enterprises or small business, its merchant payment processing solutions deliver a unified payment experience across channels and devices.
It is an open architecture platform, meaning merchants, developers, acquirers, software solutions and providers connect to each other via the platform. And with one integration, they can work together to create any payment solution desired. Through its connection to a community of payment and technology providers, capabilities can be expanded to include fraud management, tokenization, and local payment methods. And its APIs and SDKs provide a modern coding environment.
Presented as a payments orchestration platform, that manages online payment processing from start to finish, across different payments methods, channels and geographies. This extra payment orchestration layer handles the payment service providers, acquirers and banks involved in the user's payments stack. It is designed to take the stress out of the process, and deliver a single consolidated overview of payments system for a business. For enterprises or small business, its merchant payment processing solutions deliver a unified payment experience across channels and devices.
It is an open architecture platform, meaning merchants, developers, acquirers, software solutions and providers connect to each other via the platform. And with one integration, they can work together to create any payment solution desired. Through its connection to a community of payment and technology providers, capabilities can be expanded to include fraud management, tokenization, and local payment methods. And its APIs and SDKs provide a modern coding environment.
Visa Acceptance Solutions (CyberSource) Videos
Create a better customer experience that's digital first with Cybersource
Cybersource: A modular payments platform for businesses
Visa Acceptance Solutions (CyberSource) Integrations
Visa Acceptance Solutions (CyberSource) Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(18)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Visa Acceptance Solutions, also known as CyberSource, offers a range of use cases that cater to the diverse payment processing needs of businesses. Users have praised its capabilities in financial bid data management and analytics generation, enabling effective payment processing. The platform provides an easy and intuitive financial reporting interface, allowing users to securely handle multiple data sets and track previous project payments and business transaction data. This feature has been particularly helpful for businesses looking for a streamlined solution to manage their financial reporting requirements.
Integration with popular platforms like Demandware and PayPal has been a standout feature for many customers. The seamless integration with Demandware platform provides readymade code for quick integration, saving time and effort for developers. Furthermore, the integration with PayPal has proven to be a customer favorite as it eliminates the need to manage multiple merchant accounts for settlement, resulting in greater client satisfaction.
Another notable use case is the easy merchant account configuration and fraud management capabilities offered by Visa Acceptance Solutions. Users have appreciated the intuitive setup process and the ability to prevent certain transactions through robust fraud management tools. This has helped businesses minimize risk and protect themselves from potential fraudulent activities.
For companies looking to expand internationally, Visa Acceptance Solutions offers reliable and secure payment processing with support for multi-currency transactions and dynamic currency conversion. This has made international expansion easier for many businesses, allowing them to offer their products or services to customers around the world without worrying about currency conversions or payment complications.
Despite its overall positive feedback, there have been occasional negative experiences reported by some users. For instance, there have been instances where account managers were unresponsive and lacked courtesy in communication. While this may not represent the typical experience with Visa Acceptance Solutions' customer support, it is worth noting that some users have encountered unprofessional behavior.
Overall, Visa Acceptance Solutions serves as a backbone for credit card payments across various departments and teams within organizations. It proves invaluable in processing thousands of transactions across multiple regions, offering a gateway connection to credit card processing centers and PayPal processing. Additionally, the use of Decision Manager has been commended for its ability to catch and stop potentially fraudulent orders from getting through without manual review. This has provided businesses with greater peace of mind when it comes to their payment processing security.
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
Cybersource is our current payment Gateway for our ecommerce sales. It is also connected to our ERP through a 3rd party ISV. Our various sales channels either connect directly to Cybersource via API's or through our 3rd party connection (Red Maple) and their CyberSource connected API's. We use tokenization, pre-authorizations, charges and refunds.
- API connections to access tools
- Searching for customer transactions
- Issuing refunds is quick and easy
- Support is not very responsive
- Reports in the system are cumbersome
- Site navigation is not intuitive
- API connections
- Ease to make refunds
- Ease of 3rd party vendors to work with them
- The customer service is frustrating when you are dealing with a time sensitive issue
- Trying to get communication from someone regarding feature inquiries is very difficult
- We have been able to setup our sales channels with direct connections, saving time
Cybersource is a decent product but 2 things are driving us to look at others options. First is the lack of customer service. Every issue that requires help is dreaded as you know if will not be an easy process. This tags into the communication access with them. Multiple emails are generally required to get any response. There have been times when we requested information about PCI compliance that they never responded. Second is the cost savings with others processors. Currently we are leaning towards Elavon as their replacement.
CyberSource is our credit card payment gateway for processing thousands of transactions. We use it across multiple regions including US, UK, Germany and the Nordics.
- Credit card processing
- Dashboard
- API Integration
- 3D Secure
- Ecommerce integration
- Magento extensions
- API Support
- Credit card processing
- Reporting
- Admin dashboard
- API Integration
- Increase in online orders
- Faster processing speeds
- Lower cost of transactions
For low cost high volume credit card processing, CyberSource stacks up well. However you will need to do more integration work than the other solutions.
January 29, 2019
CyberSource a good tool for E-commerce
Cybersource is used to have a gateway connection to all of the credit card processing centers as well as PayPal processing. We also use a product from them called Decision Manager which is used to catch and stop orders that may be fraud from getting through without review.
- They have built the connections to multiple card providers so that a retailer does not need to build the code for each one separately.
- The decision manager product catches and stops a lot of fraud from getting through and causing a large number or chargebacks.
- They also connect to PayPal making it easy to add them to any website as a payment method.
- Sales or account management pushes all issues and questions to support it is hard to just get a quick answer from your rep. Support is good but also can take more time then your rep answering an email question.
- Support does not allow for scheduling a conference call so that you can get multiple parties on the phone at the same time to resolve an issue. You should be allowed, via the ticket system, to schedule a support person to dial into a call for support on an issue.
- E-commerce could not function without being able to take a credit card, they provide this ability
- Fraud protection can stop a loss of many thousands of dollars a month.
- Ease of connecting to PayPal
They are the leader and the only one we wanted to use.
September 22, 2017
Cybersource as Payment Solution for eCommerce
Cybersource is being used by the eCommerce department. All payment transactions go through the Cybersource payment gateway.
It helped our department to address next problems:
- Easy merchant account configuration
- Fraud management capabilities that allow us to configure simple rules to prevent certain transactions
- Provides reliable and secure payment processing
- Easy international expansion, because multi-currency and dynamic currency conversion is supported
- Reporting
- Very reliable. Meets strict SLAs. Had quite a few problems in production.
- PCI compliant payment provider.
- Provides sandbox environments for engineers.
- Technical documentation is messy and requires a lot of cleanup.
- API sometimes is confusing and documentation makes it even more confusing.
- Fraud detection must be more intelligent and be based on machine learning.
- To have integration with reliable payment is essential thing for the business.
- PayPal
I would say that cybersource is more merchant friendly.
November 23, 2016
Cybersource making life easy
I worked with many clients to create website on Demandware platform and used CyberSource as payment integration. CyberSource provides seamless integration with DW and provides readymade code to integrate. So in no time, payment integration is ready.
In the last project, Client wanted to use PayPal integration as well but did not want to manage 2 merchant accounts for settlement. We used Cybersource as now Cybersource provides Paypal integration as well. Client was pretty happy with this decision.
In the last project, Client wanted to use PayPal integration as well but did not want to manage 2 merchant accounts for settlement. We used Cybersource as now Cybersource provides Paypal integration as well. Client was pretty happy with this decision.
- I am a professional in Demandware platform and CyberSource provides readymade code to integrate with DW codebase. So in turnaround time Payment integration is done with website.
- Cybersource console is very easy to use, just browse for 10 mins and you will learn how to create rules, search and all other necessary configuration by yourself.
- Cybersource support is very good, you just mail to POC and you will get response in no time. I have never seen such responsive support in my career.
- Cybersource should think to go for restfull api call. I am not sure if it exists because with DW it is Soap call.
- Cybersource should have some alerting mechanism where if certain auth declined in few mins, people get a notification to look.
- Since it is easy to use, support is very good, it always pleasent experience working with CyberSource. Client also feel same because console is very simple and provide sufficient information which they want on a daily basis.
- Payeezy
Payeezy does not provide fraud check facility and they provide JS based integration. Since client wants server side integration due to security and fraud check as well in place of using another third party for fraud. We went ahead with Cybersource