Very happy with BlackBerry PROTECT
It was initially deployed into our VMware Horizon VDI environment only. We wanted an antivirus program that was lightweight, offered …
Overview
What is BlackBerry Protect (CylancePROTECT)?
Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.
Recent Reviews
Popular Features
- Malware Detection (6)9.090%
- Anti-Exploit Technology (6)9.090%
- Centralized Management (6)9.090%
- Endpoint Detection and Response (EDR) (6)4.040%
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What is BlackBerry Protect (CylancePROTECT)?
Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition…
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What is BlackBerry Protect (CylancePROTECT)?
BlackBerry Protect (CylancePROTECT) Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.
Reviewers rate Anti-Exploit Technology and Centralized Management and Malware Detection highest, with a score of 9.
The most common users of BlackBerry Protect (CylancePROTECT) are from Mid-sized Companies (51-1,000 employees).
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
BlackBerry Protect, also known as CylancePROTECT, is a widely used antivirus and endpoint protection solution. It is utilized by organizations to maintain their security posture without the need for background scans or frequent definition file updates. The software's internal AI-powered system can detect both known and unknown threats effectively. Users appreciate its lightweight client that doesn't consume excessive system resources. Since implementing CylancePROTECT, users have reported no instances of ransomware and commend its algorithmic approach to scanning files. With its reliable protection capabilities, CylancePROTECT has become a valuable tool for businesses in mitigating and preventing attacks, particularly in the case of ransomware.
Attribute Ratings
Reviews
(1-17 of 17)Companies can't remove reviews or game the system. Here's why
December 21, 2023
Very happy with BlackBerry PROTECT
- lightweight protection
- central administration
- advanced antivirus (AI-based, not signature-based)
- I think it could be made more friendly to the non-expert security/AV admin
December 15, 2020
Cyclance just works
- It not only stops executables from running, it blocks them from unzipping
- It is more than signature based protection, it is full EDR
- It has a great console with granular inventory and endpoint control
- It would be nice if it knew more user information
- Would be nice if reporting was fully automated
January 25, 2020
Cylance: Great Endpoint Protection
- Behavior analysis
- Integration with SIEM
- Chaotic upgrades
- Time consuming exception management
November 19, 2019
A Great Anti-Virus Program
- Easy installation
- Lightweight
- Auto updates
- Can be hard to setup.
- Blocks a lot of stuff out of the box that are used daily in companies.
- Hard to resolve issues sometimes.
September 19, 2019
Cylance Virus Protection Review
- Works well with newer virus threats
- Good updates for definition profiles
- Reliable updates and implementation of newer revisions
- Has minor issues with some windows processes.
- Have to Black-list some application processes.
- Has caused issues by preventing some applications to work correctly.
August 30, 2019
CylancePROTECT | Genius
Score 10 out of 10
Vetted Review
Verified User
- Reduces management stress due to higher levels of security assurance.
- Reduces administrative time spent on console review and remediation.
- Low resource utilisation, CPU, Ram, Disk.
- Would like to see more granular control of USB.
- More descriptive intel/info for alerts, eg: reasons why behind the algorithm.
April 18, 2019
Cylance vs the wild, wild internet
- Easily managed from the cloud portal.
- Doesn't require a connection to the cloud to be totally effective against threats.
- Very easy to deploy in a domain environment.
- Very easy to administer.
- Notification when or if a threat is detected.
- The client itself is protected from being stopped at the local PC level, a common thing that most threats do is stop the AV service from running.
- Very easy to track what your top threats have been and mitigate them.
- The dashboard is very clean, almost too clean. Could use some additional information made available.
- Client over the past few years is getting fat.
- Better logging and explanation of threats is needed.
December 20, 2018
Artificial Intelligence AV that PREVENTS Ransomware!
- Cylance uses AI Math-Model algorithms/machine-learning solutions, compared to other solutions which use signature-based solutions.
- The Cylance client is very light-weight and is not as resource hungry.
- The blocking capability is completely customizable through policies. Macro blocking, script blocking, and device blocking (USB, CDROM, iPhone, Android, etc.) can all be customized per organization needs.
- Management interface is easy to use. The dashboard gives administrators a quick glance at threat events, threat protection, and device protection. Reports give you quick glances at infections, stale versions, and computers that have been offline for a period of time. Updates are easy to roll out in a tiered fashion to properly test.
- Customer support is great! You can open up a ticket within the management portal and get help within a few hours. Most of the support is over email unless it is complicated, then they will do a remote session.
- Quicker Mac Support and version update when the latest OS for Mac is released
- Mac support for new features that are released at a faster pace.
September 07, 2018
Antivirus made easy that WORKS
- Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
- User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
- Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.
- It's a struggle to find negative things to find - but as with any product, cost is a concern. CylancePROTECT is a bit more expensive than some of the other solutions out there, which can be a tall hurdle to get by.
- Easier subscription to news and support topics - it would be helpful if Cylance auto-added any users with accounts to the management portal to be automatically subscribed to updates and support notifications - rather than us needing to hunt and subscribe to forum posts and constantly updated knowledge-base articles.
- It's a very simple install.
- The admin console is easy to use.
- It's lightweight on the endpoint side.
- The support site needs some more technical notes on how-tos.
- Sometimes with the alert emails we get, we are not sure if it's a legit alert, as what it cited as an issue is hard to understand. It lists a GUID of something and not an actual file.
- If something is quarantined, the end user doesn't know when that happened. Only an admin is able to tell that.
May 31, 2018
Cylance using AI to protect the enterprise
- Low CPU consumption usage on client hardware
- No need to ensure definition files need to be updated
- Provides security against zero data attacks with its predictive algorithm
- Wider support for all Linux OS variants
May 29, 2018
Stay protected with Cylance!
- Cylance works well for blocking spam and viruses
- Easy support from Cylance. Just sign on and submit a support ticket.
- Easy renewal process with upgrades and support.
- Since I've had Cylance installed on my computer, I've had zero issues with malware/viruses.
- Cylance protects my company from future potential threats that haven't even happened yet.
- Cylance uses Predictive Advantage to prevent threats and keeps us safe.
May 21, 2018
Don't lose sleep over Virus Protection.
- CylancePROTECT does not require constant signature file updates or connectivity to the corporate network or internet based update servers to remain effective. It utilizies a much smarter algorithm to detect common behaviors that malicious software uses.
- CylancePROTECT is managed through the cloud, so does not require an on-premise management server that the agents need to remain connected to for the protection to be effective.
- CylancePROTECT uses much less computing resources while operating on our end user devices and virtual servers, preserving these resources for business related purposes.
- It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
- Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
February 02, 2018
The defender of our computers
- Can detect zero-day threats
- Takes very minimal processing power and memory
- Maintenance free
- A bit pricey
- Can stop some dev tools from working (but can tweak it so it doesn't)
January 18, 2018
Cylance review
- Identify threats on files
- Scan for files and analyze for threats
- Alerts and reporting
- Central management server
April 04, 2017
Cylance - Behind the magic
- Ease of deployment.
- Ease of administration.
- Very low false positive detection while finding things that other AV vendors would miss.
- The cloud interface leaves some to be desired but Cylance has continuously improved this as well.
- Compatibility with existing security products may hinder full utilization.
- Over saturation of advertisement may lead to increased skepticism.
April 04, 2017
Great Host Protection!
- Catches malware that otherwise slipped through our firewall.
- Stops scripts from running on a user's computer.
- Quarantines files quickly.
- When a user has a file quarantined, it would be nice to see an email sent to our group so we could investigate it more. This issue could just be a setting preference that our team has not set up yet.