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BlackBerry Protect (CylancePROTECT)

BlackBerry Protect (CylancePROTECT)

Overview

What is BlackBerry Protect (CylancePROTECT)?

Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.

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Recent Reviews

TrustRadius Insights

BlackBerry Protect, also known as CylancePROTECT, is a widely used antivirus and endpoint protection solution. It is utilized by …
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Popular Features

View all 7 features
  • Malware Detection (6)
    9.0
    90%
  • Anti-Exploit Technology (6)
    9.0
    90%
  • Centralized Management (6)
    9.0
    90%
  • Endpoint Detection and Response (EDR) (6)
    4.0
    40%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is BlackBerry Protect (CylancePROTECT)?

Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Endpoint Security

Endpoint security software protects enterprise connected devices from malware and cyber attacks.

7.6
Avg 8.5
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Product Details

What is BlackBerry Protect (CylancePROTECT)?

BlackBerry Protect (CylancePROTECT) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.

Reviewers rate Anti-Exploit Technology and Centralized Management and Malware Detection highest, with a score of 9.

The most common users of BlackBerry Protect (CylancePROTECT) are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(60)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

BlackBerry Protect, also known as CylancePROTECT, is a widely used antivirus and endpoint protection solution. It is utilized by organizations to maintain their security posture without the need for background scans or frequent definition file updates. The software's internal AI-powered system can detect both known and unknown threats effectively. Users appreciate its lightweight client that doesn't consume excessive system resources. Since implementing CylancePROTECT, users have reported no instances of ransomware and commend its algorithmic approach to scanning files. With its reliable protection capabilities, CylancePROTECT has become a valuable tool for businesses in mitigating and preventing attacks, particularly in the case of ransomware.

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
John Keenan | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Endpoint protection for windows-based computers. Feeds to SIEM for correlation of events to other security intelligence and threat detection.
  • Behavior analysis
  • Integration with SIEM
  • Chaotic upgrades
  • Time consuming exception management
For behavior-based endpoint protection, Cylance and its choices for automatically putting new machines into the highest protection zone, make installation and customization deferment reasonably uncomplicated. If you want distribution of upgrading so agents are on a disciplined cycle, then Cylance needs some specific work and extra tools to accomplish this.
Endpoint Security (7)
68.57142857142857%
6.9
Anti-Exploit Technology
70%
7.0
Endpoint Detection and Response (EDR)
70%
7.0
Centralized Management
50%
5.0
Hybrid Deployment Support
50%
5.0
Infection Remediation
80%
8.0
Vulnerability Management
80%
8.0
Malware Detection
80%
8.0
  • Low incidents
  • Low interoperability issues
Good reps and resellers willing to dig in and research answers to questions when the SOC team can’t immediately resolve.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have been using CylancePROTECT for 3 years now and it has met all of our expectations. The client is light-weight and doesn't use a lot of system resources in order to keep the computer safe. We have it deployed across the whole organization and it has been great. We haven't had one instance of ransomware since installing it on our system where we had one or two isolated events in the past.
  • Easy installation
  • Lightweight
  • Auto updates
  • Can be hard to setup.
  • Blocks a lot of stuff out of the box that are used daily in companies.
  • Hard to resolve issues sometimes.
We are in the medical industry and this program is well suited for it. The client is not resource intensive and has not caused issues with a majority of our users. It has kept the company rather safe from ransomware attacks. We had one or two in the past but since the deployment of CylancePROTECT we haven't had any. We use it on all computers and works great for remote employees as well.
Endpoint Security (7)
77.14285714285714%
7.7
Anti-Exploit Technology
80%
8.0
Endpoint Detection and Response (EDR)
80%
8.0
Centralized Management
100%
10.0
Hybrid Deployment Support
80%
8.0
Infection Remediation
N/A
N/A
Vulnerability Management
100%
10.0
Malware Detection
100%
10.0
  • No ransomware infections
  • Central administration
  • Just works
We were on Sophos Anti-Virus and moved to CylancePROTECT. It was a no competition as Sophos was a very resource-intensive product that would slow our systems down when it scanned. CylancePROTECT gave us the ability to look at how the files reacted which allows for a faster notification of issues instead of waiting for a database to be updated.
I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Cylance is used to protect our computing and network environment and provides virus protection for our users.
  • Works well with newer virus threats
  • Good updates for definition profiles
  • Reliable updates and implementation of newer revisions
  • Has minor issues with some windows processes.
  • Have to Black-list some application processes.
  • Has caused issues by preventing some applications to work correctly.
Works well for local and remote computer users, Mac and PC.
Endpoint Security (7)
80%
8.0
Anti-Exploit Technology
80%
8.0
Endpoint Detection and Response (EDR)
80%
8.0
Centralized Management
80%
8.0
Hybrid Deployment Support
80%
8.0
Infection Remediation
80%
8.0
Vulnerability Management
80%
8.0
Malware Detection
80%
8.0
  • Has been used successfully for the last 3 years.
Cylance processes are more silent to the end-users and cost.
Pretty consistent support when needed.
Shaun van Niekerk, CISSP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use CylancePROTECT on 2,500 endpoints as a replacement for traditional anti-virus. This product proficiently addresses the limitations of traditional signature-based AV. We implemented this before WannaCry hit and proud to say it has been doing a sterling job for over 2 years now.
  • Reduces management stress due to higher levels of security assurance.
  • Reduces administrative time spent on console review and remediation.
  • Low resource utilisation, CPU, Ram, Disk.
  • Would like to see more granular control of USB.
  • More descriptive intel/info for alerts, eg: reasons why behind the algorithm.
It's an awesome product which has now evolved into a full-blown EDR or MDR Solution if you choose CylanceGUARD. We have a simple checkbox ticked that alerts us if the local endpoint's windows hosts file is modified. This is pretty cool!
Endpoint Security (5)
92%
9.2
Anti-Exploit Technology
90%
9.0
Endpoint Detection and Response (EDR)
90%
9.0
Centralized Management
100%
10.0
Infection Remediation
90%
9.0
Malware Detection
90%
9.0
  • It is more expensive than the likes of traditional AV or Windows ATP, BUT well worth the additional investment.
  • It's saved us a ton of remediation time.
  • Provides a high level of assurance.
  • The efficacy is far superior compared to traditional anti-virus software.
  1. Great product
  2. Great technology
  3. Great people
  4. Great leader (Stuart McClure)
  5. Great Service
I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business.
I have amazing relationships with several members of Cylance's team, and they are in a league of their own from a service perspective. I've even called account managers personally over weekends to obtain intel, feedback, etc. They deliver every time.
I have compared CylancePROTECT against several other traditional AV's in a lab environment with some serious new malware and ransomware. Cylance was my clear choice and remain proud of that decision, after 2.5 years. I managed to get 4 out of 4 ransomware infections past in my traditional test versus 0 out of 4 for CylancePROTECT.
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