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Backupify

Backupify

Overview

What is Backupify?

Backupify, a solution from Kaseya (via Datto), provides SaaS backup for G Suite, Office 365, and Salesforce.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Backupify?

Backupify, a solution from Kaseya (via Datto), provides SaaS backup for G Suite, Office 365, and Salesforce.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.backupify.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Backupify?

Backupify, a solution from Kaseya (via Datto), provides SaaS backup for G Suite, Office 365, and Salesforce.

Backupify Video

This video gives IT admins an overview of Backupify for Office 365 backup and recovery. See how to backup and recover Exchange Online emails, OneDrive files, SharePoint Online and Microsoft Teams data quickly and easily for employees in your organization. Request a Free, Pers...
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Backupify Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(25)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Based on user reviews, the following are the three most common recommendations for Datto Backupify:

  1. Users recommend comparing Backupify with other backup services like Backblaze or Crashplan. They highlight that Backupify has been an industry leader and is reliable.

  2. Users advise taking advantage of the trial period offered by Backupify before committing to the product. They suggest requesting a demo or running a Proof of Concept to ensure it meets their needs.

  3. Users suggest considering alternative backup solutions, such as Spanning backup, and comparing their features with Backupify. They also mention the importance of evaluating other backup services provided by competitors.

Attribute Ratings

Reviews

(1-3 of 3)
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Score 1 out of 10
Vetted Review
Verified User
Datto Backupify is used to back up our Gmail and Google Docs in the GSuite. The backup is used for disaster recovery and data recovery.
  • Backups up documents
  • Backups up gmails
  • When backups fail there is no notification
  • When changes are made to the platform, there is limited information
  • Support is on the whole, terrible.
In the past, we have had many challenges. [In my opinion], here are the most pertinent ones: Firstly, [I have found that when] backups fail, there is no notification and it is up to the user to notice. Thus you may well be paying for a service that doesn't work [in my view]. Secondly, Backupify recently moved their platform and the legacy data we had spent 8 years backing up, is no longer searchable as it was before. The most infuriating part of this change, [that I've discovered], was the lack of communication to the user base. It took [us] 6 months with support to understand the exact nature of the change. Also, [I found] that they will not do anything about this apart from add a 'feature request'. [The way I understood] the reply from the CSM was that if we don't like this, we can simply leave. As a long-standing customer [I believe] the way we were treated was disheartening and unprofessional given that you need a backup provider to be with you for the long term. [In my opinion] the change from Backupify to Datto has not been a positive experience.
  • Data recovery
  • Disaster recovery
  • Ease of use
  • The time we have spent on support and understanding recent changes where functionality has been removed has had a decidedly negative impact on the organisation.
The products are very similar. [In my opinion] one would be hard-pressed to find customer care worse than what we have experienced with Datto Backupify.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Backupify is a set it and forget it solution for the Office 365 suite. It is backing up the entire tenant (SharePoint, OneDrive, email, etc.) in the background.
  • Restoration of files/emails.
  • Searchable.
  • Restore to another user.
  • Multi-factor Authentication is cumbersome to set up on a new device.
Simplicity in setting up is the key to its success.
  • Simplicity.
  • Cost.
  • Security.
  • Inexpensive cost for the peace of mind.
Veracross, Microsoft 365 (formerly Office 365)
Score 8 out of 10
Vetted Review
ResellerIncentivized
Backupify has been a great SaaS cloud backup solution that has the ability to grant access to end users - perfect for MSPs! With infinite retention it’s definitely worth the cost!
  • User restoration.
  • Automated backup and sync of users.
  • Easy setup for tenants.
  • Improved UI.
  • Improved Wizard to start initial sync.
  • Improved search.
Perfect to ensure any retention due to random, dodgy employees deleting emails prior to resigning or just accidental deletion without realizing for months.
  • Retention of data.
  • Backup solution based on ongoing MSP pricing.
  • Reduced overheads.
So far it’s been a 50/50. Some issues are ignored, whilst others handled quite well.
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