Datto Reviews

51 Ratings
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Score 8.3 out of 101

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Mike Hernandez profile photo
Score 10 out of 10
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Likelihood to Recommend

No question about it-- if you have a business with employees, you need a backup solution, and there is none better than Datto. If your business has a computer or server that houses data that you rely on for day to day operations, you need Datto. The costs businesses face of being hit with a virus, human error, act of God, server issues, power outages, or even unexpected updates versus the cost of Datto, is a no brainer. Just think what your company would lose if it couldn't access its data for an hour, a day, or a week. In today's marketplace, simple backups with tape drives or external drives are not good enough and provide absolutely no failover should the server go offline for whatever reason.
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Score 10 out of 10
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The main drawback of the Datto devices is the cost. As devices are very easy to configure, even small businesses should not have any problems implementing a backup solution by Datto. I would expect that a very large business with complicated backup requirements will need more flexibility than the Datto solution can provide but personally I have yet to see such a use case. Most small, medium, and even large businesses are able to afford Datto and should find it a very good backup solution.
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Score 9 out of 10
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Datto is a reliable tool because of its business continuity capabilities. Any company that worries about having downtime (because of hardware failures, natural disasters, human errors) would value having Datto's devices. Being able to get your systems up and running within minutes, locally or from the cloud, when a disaster happens, is an amazing functionality.
Even for smaller companies that cannot afford to have a local appliance, Datto has also considered a different type of service, Direct to Cloud, which allows customers to purchase space only for cloud, and gives the same continuity options as the appliances.
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Justin Weller profile photo
January 31, 2019

Datto Suite of Products

Score 10 out of 10
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Likelihood to Recommend

Well Suited for security, ransomware detection, and the ability to recover from disaster. There are no situations where this product is less appropriate. This company has at least ONE product in their suite that can help you.
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Jason Rojas profile photo
Score 9 out of 10
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Likelihood to Recommend

If you are a team of one and need to manage and support your users, this allows you to remote in and control your machines as if you had local Windows infrastructure in house. I can use remote support when they need me and I can see when a computer is utilizing too many resources before my user tells me.
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No photo available
Score 10 out of 10
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Likelihood to Recommend

It's well suited in small, medium, and large businesses or enterprises. It can backup your server infrastructure all the way down to the desktop. It also backs up email and all Microsoft Office 365 applications with the ability to quickly recover. Datto, while a great product, may not be appropriate for home backup setups.
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Kevin Hutchinson, CISSP profile photo
August 30, 2018

Datt-oh-no

Score 3 out of 10
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Likelihood to Recommend

If it worked like it is designed then it would be a great product. The customer with which I am currently engaged was unaware of issues that have existed since 2016 and they were never revealed by the MSP. Luckily for the customer they have not experienced a significant event as it would have had a major impact on their ability to recover.
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Stana Steen profile photo
Score 10 out of 10
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Likelihood to Recommend

Every company with data should have a Datto period. Either a Datto Siris or a Datto NAS for small workgroup type businesses. With moving to the cloud our small clients are utilizing the Datto NAS instead of purchasing a server for files sharing. This is an economical solutions for small businesses to safe guard their data and have easy access to it.
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Derek Schroeder profile photo
Score 7 out of 10
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Likelihood to Recommend

For large companies that are willing to invest the money in a Datto, they provide superior image-level backups of servers. They provide the option of minimal downtime with the ability to run servers on their own hardware as virtual machines.
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December 22, 2017

Datto Backup Review

Score 5 out of 10
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Likelihood to Recommend

Ideal solution for a business with several Hyper-V instances, as Datto is the best (as far as I'm concerned) at restoring them. The appliance can live boot the VMs on the appliance itself as well as in the cloud. Datto is a great BDR solution if money is not a concern.
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Matthew Fex profile photo
Score 10 out of 10
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Likelihood to Recommend

Datto works well for smaller shops that just need something that will work without needing a great deal of day to day work on it. I only login to the device periodically to see where we stand on space and occasionally when we need to restore something. The offsite datacenter backup which is hosted by Datto works well for us particularly as we do not have our own offsite tech to use. In larger departments other solutions will possibly win out based on required features and setups but for the 1-10 man IT departments the Datto solutions fit in well.
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Rob Rotundo profile photo
Score 8 out of 10
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Likelihood to Recommend

Datto is good for all sizes businesses from small to large. Sizing the unit and pricing can get tricky for some clients. Especially when it comes to the offsite sizing and pricing. Datto is really good for all businesses. I don't know of a scenario where it isn't unless you're talking backing up a Citrix environment. You'll probably need a different solution in order to handle the processing power needed for a Citrix environment.
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Michael Kerzner profile photo
Score 10 out of 10
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Likelihood to Recommend

If you have a business and rely on servers and PCs for your day to day business, you simply must have a Datto device. You never want to be caught in a situation where a server pops and your data is just gone. With a Datto device, you will never lose sleep again wondering whether your data is safe.
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John Hamas profile photo
Score 6 out of 10
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Likelihood to Recommend

Datto works well for environments that are not very resource intensive in regards to servers. If there were a major incident, I wouldn't depend on Datto being able to run the environment. It works well for backups, but not as a DR solution.
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About Datto

Datto is a provider of comprehensive backup, recovery and business continuity solutions used by thousands of managed service providers around the world. The vendor says their 200+ purpose-built cloud and family of software and hardware devices provide total data protection everywhere business data lives. Additionally, Datto says it is the only vendor that offers end-to-end recoverability and single-vendor accountability.

Datto Features

Has featureHybrid Virtualization
Has featureCloud-connected Storage
Has featureCloud-to-Cloud Backup
Has featureLocal & Cloud Virtualization

Datto Competitors

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No

Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.

Datto Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Datto Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No