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Delivra

Delivra

Overview

What is Delivra?

Delivra is an email marketing platform featuring advanced segmentation with A/B Testing, an email editor for the non-technically inclined, and mobile-accessible emails. Serving more than 500 companies, Delivra integrates with many popular CRM (SalesForce, Microsoft Dynamics, Netsuite, and more). Delivra…

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Recent Reviews

TrustRadius Insights

Delivra has been widely used by various organizations and businesses to effectively communicate with their audiences. Customers have …
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Pricing

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Basic

$1188

Cloud
per year

Professional

$2508

Cloud
per year

Enterprise

$4428

Cloud
per year

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.delivra.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $1,188 per year
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Product Details

Delivra Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(5)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Delivra has been widely used by various organizations and businesses to effectively communicate with their audiences. Customers have praised Delivra's customer support for their assistance in setting up recipient lists and ensuring successful delivery of emails. The analytics feature has been instrumental in tracking open percentages and improving email contact systems, allowing users to make data-driven decisions. Users have found Delivra to be a valuable asset in marketing purposes, such as sending mails and newsletters to clients. It has proven effective in reaching customers and increasing registration for events. Communication with clients has been seamless, with no significant spam problems. Delivra's ease of set-up and professional templates have been greatly appreciated by customers. Additionally, Delivra's customer support has been responsive and prompt in resolving any issues that arise. The platform offers a user-friendly experience, although some features in the interface may not be immediately intuitive for new users. Nonetheless, customers across various industries, including the Lutheran Church--Missouri Synod, have reported positive experiences with the user interface, targeted communication capabilities, and customer service provided by Delivra. Delivra's features and functionality offer extensive opportunities to reach diverse audiences, with regular enhancements being made to the platform. Customers appreciate the layout, design, and customer service provided by Delivra. It has provided flexibility in building eblasts and campaigns, along with responsive customer support. Delivra's reporting capabilities have impressed users from various departments within organizations, as it helps prove the effectiveness of newsletters and other marketing efforts. The software has been successfully used to create e-newsletters for employees, volunteers, corporate partners, and even entire congregations. Customers rely on Delivra for its efficiency in sending high-quality messages to their core customer group while reducing call and chat support volume through proactive content in newsletters. Delivra's reporting capabilities help businesses track engagement metrics and reach specific target audiences by analyzing how different demographics interact with their content. Delivra has also been highly regarded for its practicality in sending marketing emails to a large base of people efficiently. Users have reported that Delivra's features, such as mobile view and SMS, solve issues with email display and provide convenient communication options for public events. Delivra's customer service has received positive feedback for being responsive and helpful in all aspects of using the platform. Users have utilized Delivra not only for its email marketing capabilities but also for administrative tasks such as data presentation, document consultation, messaging, and email management. Overall, customers appreciate Delivra's ability to automate marketing processes, reconcile commerce sources, and provide warm customer care. The software has been described as an indispensable tool for marketing teams, helping increase sales, customer retention, and stay ahead of competitors. Delivra's personalized content feature has allowed users to reach potential customers more easily and provide better statistics on link access. It has been used to manage email marketing campaigns, send surveys, and understand customer needs. Delivra's SaaS implementation and compatibility with Outlook have made collaboration and email management easier for users. Small businesses have found Delivra to be a great tool, thanks to its easy integration with e-commerce websites and CRM systems. It helps build relationships with customers and clients in both the business-to-business and business-to-consumer approaches. Delivra ensures that emails are formatted professionally and sent out efficiently, with templates for consistent branding and the ability to manage lists of over 40,000 emails. Users rely on Delivra to create effective email marketing campaigns with a wide range of templates and professional editors. Alongside this, it is also used for administrative tasks such as data presentation, document consultation, messaging, and email management. Delivra helps automate marketing processes, reconcile commerce sources, and provide warm customer care. The ease of use and flexibility of Delivra have made it a valuable asset for businesses of all sizes. Users have found that it enables them to work more efficiently and send personalized mailings to their intended recipients. The tracking capabilities provided by Delivra have helped users accurately attribute the content that drives readers to click and convert. CustomerCount has successfully used Delivra to reach a diverse group of enterprise accounts and customize messaging as needed. It has provided a consistent method of follow-up on trade show leads and prospects when they have fallen off the radar of salespeople. Users from different industries have utilized Delivra for various purposes such as sending monthly email blasts, invitations for upcoming events, improving communication with members, and even reaching employees quickly through instant communication features like SMS. Overall, Delivra has been praised for its user-friendly interface, customer support, and the ability to effectively manage and send marketing emails to a wide range of audiences. It helps businesses build relationships, automate marketing processes, and stay ahead in their respective industries.

Easy to Use and Navigate: Users find Delivra easy to use and navigate, with an intuitive user interface and a seamless user experience when coordinating email campaigns. Many reviewers appreciate the step-by-step process provided by Delivra, making it effortless to create and manage campaigns for different audiences.

Responsive Customer Support: Reviewers value the responsive customer support provided by Delivra. They mention that the support person is helpful in solving issues with the software, providing outstanding assistance whenever needed. The prompt and helpful nature of the customer service team has been praised by several users.

Thorough Analytics and Reporting: Users appreciate the thorough analytics provided by Delivra, which offer a wide range of options for generating reports. They find the Dynamic Content feature particularly useful as it saves time. Several reviewers have mentioned that these robust analytics tools help them track campaign performance effectively.

Difficult Email Configuration: Some users have found it difficult to configure emails in Delivra, with changes not always being saved completely. This has caused frustration and delays in the email creation process.

No Free Trial Available: Several users mentioned that there is no free trial available for Delivra. This lack of a trial period makes it challenging for potential customers to familiarize themselves with the application before making a purchase decision.

Deficient Landing Page and Web Form Functionality: Users have expressed dissatisfaction with the function of creating landing pages and web forms in Delivra, finding them to be deficient compared to other platforms. This limitation hinders their ability to effectively capture leads and engage with customers online.

Based on user reviews, here are the most common recommendations for Delivra:

  1. Take advantage of it user-friendly design specifically the drag-and-drop features.

  2. Users recommend talking to customer service for any doubts when establishing the service as the customer care team is deemed very helpful.

  3. Users recommend completing trainings offered to use Delivra at it it intended and take advantage of its full digital marketing potential.

Overall, users recommend Delivra as a valuable tool for managing email marketing campaigns, particularly for specialists. They appreciate its integration with CRM platforms, user-friendly interface, affordability and good customer service. .

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Alex Varney | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Delivra to handle email marketing and as a part of our inbound marketing efforts for a client. We utilize a sub-account that is part of the client's parent account. It is primarily used by our earned media team. It is comparable to other email marketing/marketing automation platforms, but allows for BCC'ing an internal email address on ALL emails sent from the account. This feature is different from a single compliance copy, and means that if you are sending 1000 personalized emails you can receive all 1000 BCC'd internally. This can be very useful for record keeping.
  • Delivra offers marketing automation tools such as drip campaigns, and comes with a variety of templates for easy deployment.
  • Delivra's email analytics overview provides a lot of information in an easily digestible and exportable/shareable way.
  • Delivra's block email builder makes it easy to add features such as buttons, images, and text to an email. The HTML can be edited for fine-tuning.
  • The contact database is not easy to navigate and we are limited by the number of contact categories we can create, and the ones we can delete. When personalizing emails it is hard to see past all the unneeded database properties to find the ones I want to include.
  • Every time I log in from https://www.delivra.com/ it opens a second window with the app and leaves the first window. It should go directly to the app in the same window.
  • Within the app, you can't open links in new tabs for easy comparison between different files/versions. It would be nice to have one email open and be able to easily open a different draft "in a new tab" without having to open a new window, log in again, and navigate to the needed file.
As far as I know, Delivra is the only email marketing software that allows for every instance of a personalized email to be bcc'ed to an internal email address. This is a niche feature, but can be very useful for companies that need detailed records of all client communication for posterity.

  • Delivra has been well suited to the needs of a particular client, and allowed for campaigns to be executed in line with their needs.
  • Delivra is another tool in our company's email marketing/marketing automation toolbox that can be used when needed or at a different price point from other platforms.
  • Overall, we haven't widely deployed Delivra.
Email & Online Marketing (9)
60%
6.0
WYSIWYG email editor
70%
7.0
Dynamic content
80%
8.0
Ability to test dynamic content
80%
8.0
Landing pages
N/A
N/A
A/B testing
70%
7.0
Mobile optimization
70%
7.0
Email deliverability reporting
100%
10.0
List management
20%
2.0
Triggered drip sequences
50%
5.0
Reporting & Analytics (3)
73.33333333333333%
7.3
Dashboards
90%
9.0
Standard reports
80%
8.0
Custom reports
50%
5.0
Pre-Send Testing
N/A
N/A
Delivra is not as good as HubSpot, but it is less expensive which can be attractive in certain situations. It has email marketing and marketing automation features that allow for a variety of services/campaigns to be executed, but there is a lot of clunkiness with the UI which I haven't found in HubSpot or Mailchimp. My experience with Constant Contact shows that Delivra has much more flexibility and additional features.
Rebecca Lynn Kouroupis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Delivra was being used to send out emails for programs by Program Managers. It is still being used for marketing. The tool was used to send out initial survey invitations through a link that was uploaded into the sample to send to thousands of different members/customers in different industries, as well as used for reminders.
  • User-friendly - once I understood the platform better, it took only a few minutes for me to prepare the reminder based on the survey invitation.
  • Trustworthy - I could trust that my emails were sent successfully.
  • Had the necessary tools - I only used a few of the features, but the ones I did use were easy to implement for the emails.
  • Outdated design - just not as aesthetically pleasing as I would like
  • Emails were sometimes difficult to configure - lines of text would say they were different font types, wouldn't paste in the way I would have liked, etc.
  • Login didn't save - had to put username in each time.
  • Deliverability - wasn't sure if the email was actually making it through to the end user, although it would let us know if they were hard bounces or soft bounces. Also, you're able to update the sender's email address, but not sure if it was hitting user's spam folder or not.
Delivra is useful for email campaigns. I don't know where it's less appropriate because this is the main function. Changing the sender's email address to something other than what's been approved can have an impact on the deliverability.
  • Helped collect responses for numerous surveys.
  • Helped to create customized emails for each client.
  • Not sure if emails were being delivered successfully all the time.
Email & Online Marketing (9)
23.333333333333336%
2.3
WYSIWYG email editor
N/A
N/A
Dynamic content
N/A
N/A
Ability to test dynamic content
N/A
N/A
Landing pages
N/A
N/A
A/B testing
N/A
N/A
Mobile optimization
80%
8.0
Email deliverability reporting
60%
6.0
List management
70%
7.0
Triggered drip sequences
N/A
N/A
Reporting & Analytics (3)
66.66666666666667%
6.7
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
N/A
N/A
Pre-Send Testing
N/A
N/A
I had the ability to manually suppress who I wanted to send the email to, as well as individually send a link to members/customers without depending on Qualtrics ability to "send to non-survey respondents."
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