Dell EMC Networker Reviews

24 Ratings
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Score 4.7 out of 100

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Reviews (1-3 of 3)

Anonymous | TrustRadius Reviewer
November 24, 2019

There are far better options for data protection and disaster recovery than this

Score 1 out of 10
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Support Rating

The support team has always been good, and there is never an issue that can't be resolved. The techs are competent and know the product. The slightly less than perfect rating I'm giving is because Support shouldn't carry the burden themselves. We hear from Dell sales people all the time, but they never call and ask about this product, nor do they offer to upsell it or make it better. That lack of sales support and coherence hurts the overall rating a bit. When I spend my company's money on your product, I expect you to at least ACT like you care, if not actually care for real. It influences my opinion and future purchasing habits.
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Anonymous | TrustRadius Reviewer
December 11, 2015

NetWorker, better called "Not Workin'"

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Support Rating

EMC's support of NetWorker, with rare exceptions, was a nightmare. Their "follow the Sun" approach was a good concept, but did not work well for us. We spend huge amounts of time waiting for someone to get back to us after opening support tickets. When someone would get around to responding, English was usually not their first language. Consequently there was a lot of time spent saying, "Please repeat that. I didn't understand you." Initial responses were almost alway from someone who just wanted to email a link to a document to read--usually one that had nothing to do with the issue at hand--or would promise to contact us but would not follow through for days on end. Almost every time we had a serious issue it required phone calls and emails to support managers before a technician would even be assigned to a ticket. Horrible, horrible support experiences.
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Feature Scorecard Summary

Universal recovery (4)
Live recovery (6)
Recovery verification (6)
Business application protection (5)
Multiple backup destinations (6)
Incremental backup identification (6)
Backup to the cloud (2)
Deduplication and file compression (5)
Snapshots (5)
Flexible deployment (4)
Management dashboard (4)
Platform support (4)
Retention options (4)
Encryption (3)

About Dell EMC Networker

Dell EMC NetWorker is an enterprise-level data protection software product that unifies and automates backup to tape, disk-based, and flash-based storage media across physical and virtual environments for granular and disaster recovery.

Available Modules

Dell EMC NetWorker Module for Databases and Applications – Protection for business-critical databases and applications including IBM DB2, Informix, Domino (Lotus), MySQL, Oracle, and Sybase

Dell EMC NetWorker Module for MEDITECH – Integration with certified MEDITECH Backup Facility (MBF) disaster recovery capabilities for backup and application-consistent local and remote replication

Dell EMC NetWorker Module for Microsoft – VSS-based online protection for Microsoft applications including Exchange, Hyper-V, SQL Server, and SharePoint

Dell EMC NetWorker Module for SAP – Availability of mission-critical enterprise resource planning (ERP), business warehousing, and high-performance, in-memory analytics by delivering fast, online backup and recovery for SAP and SAP HANA.

Categories:  Data Center Backup

Dell EMC Networker Technical Details

Operating Systems: Unspecified
Mobile Application:No