Skip to main content
TrustRadius
Demandbase One

Demandbase One

Overview

What is Demandbase One?

Demandbase One is a a go-to-market platform that unites sales and marketing teams around rich, reliable Account Intelligence, activated wherever customers are interact with: in advertising, account-based experience (ABX), sales, and across systems. This helps users spot opportunities earlier, engage…

Read more
Recent Reviews

TrustRadius Insights

Demandbase and Engagio are versatile tools that have proven to be invaluable for understanding website visitor demographics, analyzing …
Continue reading

ABM B2B Platform

8 out of 10
October 27, 2022
Using the platform for Account Intelligence, Intent data and ad publishing. I’m utilizing Demandbase to create separate subscription …
Continue reading

5 Stars!

8 out of 10
October 05, 2022
I use Demandbase for marketing and sales support across my organization.

We use it primarily for account based marketing and sales …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Display advertising (5)
    9.1
    91%
  • Standard visitor segmentation (5)
    8.8
    88%
  • Customer interaction histories (5)
    8.6
    86%
  • Ad campaign creation (5)
    8.4
    84%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Demandbase One?

Demandbase One is a a go-to-market platform that unites sales and marketing teams around rich, reliable Account Intelligence, activated wherever customers are interact with: in advertising, account-based experience (ABX), sales, and across systems. This helps users spot opportunities earlier,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

131 people also want pricing

Alternatives Pricing

What is PFL Direct Mail Platform?

PFL helps businesses deliver authentic moments by creating impactful direct mail that is data-driven, bringing measurement, personalization, and predictability from digital to direct mail. PFL offers direct mail that is...Simplified: PFL simplifies direct mail execution by managing the entire…

What is LeadGenius?

LeadGenius is a B2B data solution, offering insights to fuel revenue growth and strategic market positioning. Tailored for marketing, sales, and revenue operations leaders, LeadGenius provides bespoke data at scale, uncovering opportunities hidden within the vast digital landscape.Key…

Return to navigation

Product Demos

Demandbase Google Analytics Demo

YouTube

Build an Account List on Demandbase

Navattic
Return to navigation

Features

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.7
Avg 8.1

Ad Campaigns

Features related to creating and deploying ad campaigns.

8.5
Avg 7.7

Audience Segmentation & Targeting

A set of tools used for website optimization experiments (e.g. A/B, A/B/n, funnel, split URL, multivariate tests) that can help users segment their audience in to different groups for the purpose of exposing specific audiences to tests or personalization efforts.

9
Avg 7.8

Intent Data

Intent Data refers to buyer data collected on the internet based on browsing behavior. This data provides intent signals with insights into the buyer journey, helping to gauge user interest in a product or service. It is used to identify and prioritize accounts based on where they are in the buyer cycle, helping to drive pipeline and revenue growth.

8.8
Avg 7.7

ABM Integrations

ABM platform integrations with third-party software and internal tools to enable organizational workflows.

9.1
Avg 8.4
Return to navigation

Product Details

What is Demandbase One?

Demandbase One is a a go-to-market platform that unites sales and marketing teams around Account Intelligence, activated wherever customers are interact with: in advertising, account-based experience (ABX), sales, and across systems. This helps users spot opportunities earlier, engage more intelligently, and close deals faster.

Demandbase One Features

  • Supported: Account-Based Advertising
  • Supported: Website Personalization
  • Supported: ABM Analytics
  • Supported: AI-Driven Account Identification
  • Supported: AI-Driven Sales Development
  • Supported: Conversion Optimization
  • Supported: AI-Driven Content Recommendations
  • Supported: Audience Segmentation
  • Supported: Real-Time Intent

Demandbase One Competitors

Demandbase One Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Demandbase One is a a go-to-market platform that unites sales and marketing teams around rich, reliable Account Intelligence, activated wherever customers are interact with: in advertising, account-based experience (ABX), sales, and across systems. This helps users spot opportunities earlier, engage more intelligently, and close deals faster.

Terminus ABM Platform are common alternatives for Demandbase One.

Reviewers rate Display advertising and Account identification and Automated workflow & orchestration highest, with a score of 9.1.

The most common users of Demandbase One are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(141)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Demandbase and Engagio are versatile tools that have proven to be invaluable for understanding website visitor demographics, analyzing their interests, and driving successful marketing and sales strategies. According to users, Demandbase has been highly effective in predictive behavioral marketing, identifying behaviors that drive leads and opportunities, and facilitating meaningful conversations with the sales team. It enables companies to determine if their target accounts are visiting and engaging with their website, leading to more personalized and effective engagement. Engagio, on the other hand, offers account-based views for both sales and marketing, providing valuable insights into account engagement through heat maps and visualizing prospect activities.

One of the key features of Demandbase is its ability to serve targeted advertising and re-targeting efforts, reducing ad spend waste and enabling personalized engagement with specific accounts. The Forms product has been instrumental in increasing form conversions by augmenting non-critical data and standardizing CRM data for reporting purposes. Demandbase's website content targeting feature allows companies to deliver a personalized experience, resulting in increased engagement and conversion rates. Another notable use case is Demand Analytics, which keeps sales teams informed about targeted prospects visiting their website who may not be in their CRM database.

Demandbase is widely implemented within marketing departments to clean and append account data through its integration with Marketo, providing accurate data regarding target accounts for multiple products. It plays a vital role in account-based campaign strategies, offering web personalization, progressive profiling, and web traffic analysis. The ABX Cloud component helps track engagement, manage target account tiers, personalize website content, and conduct analytics. The Advertising Cloud assists in targeting advertising efforts towards specific accounts.

Users have praised Demandbase for providing visibility into account activity and driving engagement strategies for both marketing and sales teams. It has been particularly useful in creating separate subscription reports for different regions, ensuring relevant data is delivered to the appropriate individuals. Engagio, with its seamless integration with Salesforce, allows for tracking website visitors, analyzing their digital behavior, assigning lead and account scores, and measuring customer engagement. It has been commended for its focus on enabling reporting of account-level metrics for ABM programs and providing valuable insights into the impact of marketing on target accounts.

Overall, Demandbase and Engagio have consistently demonstrated their value by understanding customer behavior, enabling effective personalized engagement strategies, supporting account-based marketing needs, providing detailed insights into account engagement, organizing data across platforms, prioritizing accounts, and presenting valuable insights to sales teams. These tools have become essential for companies looking to optimize their marketing and sales efforts and drive revenue growth through targeted account approaches.

Attribute Ratings

Reviews

(26-50 of 50)
Companies can't remove reviews or game the system. Here's why
Michelle Markelz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Demandbase was used as demand generation tool. Its retargeting solution was part of our digital advertising strategy, and its web personalization solution supported our account-based approach to our website. We also used Demandbase's account selection solution to help us choose the accounts we would pursue.
  • The account selection tool does a good job of ranking accounts by criteria. You can sort your target accounts by intent, size, industry, surging traffic or interest, or combinations of factors.
  • The retargeting tool allows for personalized ads at scale. Without having to create hundreds or thousands of creative sets, you can dynamically customize ads to speak to your prospects by name.
  • Demandbase's reporting provides great visualizations of the impact of your marketing efforts. You can see from first touch to closed business how deals were influenced by your efforts.
  • Demandbase's account list upload can be a tedious process if the database you are syncing is not very clean. You may have to do a lot of manual account verification if the domain you have assigned a target account does not match the domain associated with that company in Demandbase's database.
  • Demandbase suggests that salespeople can use intent signals and web traffic trends to make targeted follow-up, but in reality, surging intent from a company with hundreds of thousands of people is not enough detail to know who to prospect from that account. It is a good directional indicator, but not very actionable for one-to-one outreach.
  • Like the domains associated with each account, the industry that Demandbase assigns to each account may not match up with the industry that your company has assigned to a prospect. If you want to target your ads by industry, this can be a challenge that must be overcome manually.
Demandbase is best for marketers with large target account lists who want to scale personalized marketing efforts. Demandbase's functionality is lost on small account lists. It is also a great tool for sales and marketing teams who are just starting to build their target account list or who are refreshing their list. It's AI is good for putting some intent data behind the selection process.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Engage has been instrumental in keeping track of my communication with prospects/clients and keeping things personal to each prospect/client. I love the fact that it's very account focused and it allows you to see the bigger picture when it comes to the company's organizational structure. I use it across the entire organization.
  • Account data.
  • Contact history.
  • Contact information.
  • Organization.
  • Less clicks to get to where you need to get to.
  • Customer service.
Engagio is well suited for someone who is taking more of an account-based approach and who wants to be super targeted in their outreach. I would recommend this program to someone who is doing more of an enterprise sale, especially if there are more than one decision-maker in the dealmaking process.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Engagio to determine who is engaging with Mulesoft content (directly or indirectly) and to determine how long they have engaged with our content. It is an incredible prospecting tool and allowed my team to prioritize people and accounts effectively and efficiently.You can search by account owner or by specific account, which is very helpful!
  • Love the graph views to see who is engaging and for how long
  • Love how you can filter by account owner to see which accounts have a higher propensity to buy
  • Sometimes lags in runtimes
  • You cannot copy the propsect's name for easy search on LinkedIn
  • It allows prospects to put blank data (name, company), which isn't helpful
Well suited for prospecting and to determine who are "hot leads" and why. It is great for determining what an account cares about since you can filter by content viewed and come up with a POV accordingly. It is not great for finding new contacts who have not engaged.
December 04, 2019

Engagio is great!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Engagio is used at my company to track activity and engagement for my customers and prospects. Our sales department uses it to see what content people are interacting with and what contacts may be evaluating our company. It gives us insight to reach out in a timely manner to increase the likelihood of getting a meeting.
  • Tracking activity
  • Looking at engagement
  • Helps in reaching out quickly to prospects at the right time
  • It would be great if there was a way that my marketing team could link the exact content they saw
  • Give the user control over how frequently we are notified
Engagio is well-suited for sales teams looking for insight into customer and prospect engagement. It is a great platform to see who is viewing content, what they've clicked on, and what they've filled out. This helps sales teams to reach out at the right time and tailor the messaging accordingly.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Engagio is being used by the marketing and sales teams to identify accounts that we might want to target for ABM campaigns. The sales team also uses Engagio engagement reports to see which of their accounts are interacting with us the most and might be low hanging fruit for them to further nurture.
  • Clearly shows which accounts are actively engaging with us.
  • Allows us to see a snapshot of our web traffic and which companies are visiting our site.
  • Gives us a view into our open opportunities and which stage they're at in the process.
  • I would like to see more in-depth integrations with Marketo.
  • Lead scoring best practices to help with set up.
  • More training materials to help get teams trained on the features available.
Engagio is great for giving sales and marketing teams insight into which marketing efforts are getting the most engagement, and which accounts should be targeted for further nurturing. The reports available are great if you can get your sales team to use them the way they are intended to be used. Set up and implementation does take quite a bit of time, but the payoff is worth it. You just need to make sure it's not just done, but done right, in order to reap the benefits.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Demandbase for our ABM efforts where we are targeting and doing our outbound marketing to large enterprise companies who may be looking to purchase IT hardware, conferencing equipment, and large displays. It is being used by a few people in our B2B marketing team however we may expand the usage to our sales team in 2019. Demandbase allows us to advertise specifically to the companies we want and through their analytics tools; we can measure engagement and content consumption. We can prioritize which companies we should focus our marketing on by looking at the engagement level and intent data.
  • ABM (Account Based Marketing) is their strongest offering. Their ABM platform tools such as Ad Targeting is very simple to use with minimum training. It is so much easier to use than other ABM platform we reviewed in the past.
  • Analytics quality is one of the best we have used if not the best. We love the UI and it is not convoluted with so much data.
  • Account Selection which is also part of their ABM Platform is intuitive and very useful. It allows us to quickly choose our target customers with lookalike modeling or intent data. It also help us to rank our target accounts better.
  • One of the tool called "Engagement Orchestration" was not as good as other platforms we reviewed such as Engagio.
  • Hard to say without doing the full cost analysis with others we reviewed but their tool is more expensive than other platforms that are out there.
  • I wish they offered more in-depth trainings and office hours to ask questions like how Salesforce does it.
Demandbase is great for companies who are targeting a large number of companies to sell or market to but do not have enough marketing budget to do full-blown marketing campaigns for all of them. It can really help you prioritize your target customers and maximize your advertising. They can be too expensive for companies who are just starting on ABM.
Tesia Ray | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Engagio is our account-based analytics platform that we have used at our company since launching ABM. We use it to understand the impact our marketing has on our target accounts, so that we can have a better conversation with our sales team and really tailor our messaging to help close more clients. Engagio is primarily used only in the Marketing department, but our sales team interacts with the reporting to better target current prospects. What I really value about Engagio is the focus on enabling reporting of account-level metrics for ABM that we can apply to multiple campaigns as we move forward for better success. It has really given us visibility into our account data and helps control our opportunity efforts.
  • The lead to account matching is awesome. Engagio identifies which of the accounts in our Salesforce instance that a lead would belong to if it were a contact.
  • Allowing for ABM-focused analytics in Salesforce.
  • The details around the behavior of the prospects regarding the duration of visits, pages, etc.
  • Functionality of admin/user roles
  • Additional help reosurces
Engagio is best for companies that have longer sales cycles that deal with very large accounts entailing multiple decision makers. In these cases, it really shows value for the end user by letting you see what everyone at those accounts is interacting with to help you better tailor your campaigns.

I don't believe that Engagio would be a rational choice for those with very quick sales cycles or companies with bad data.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Demandbase is being used so we can target specific companies with ads and also in our own website create company-specific and industry-specific content to generate more quality leads. We also use Demandbase with Google Analytics to show our Sales Reps their accounts activities on our site even if they are not filling out any forms. Demandbase it helps us target more specifically some companies when we believe they are closer to buy or more interested in our products and services
  • Target specific industries to have the right content on our site
  • Get the information from specific companies and knowing their activity on the website
  • Help you create other ways that content can be tailored for specific companies and/or industries
  • Pricing can be a problem with Demandbase, it is a great service but some programs are not sustainable
  • Give customers advice on what works and what doesn't from their experience working with other organizations
When an organization has industry-specific content and/or wants to target a certain group in specific. Demandbase integrates well with Google Analytics and helps the organization see the companies you are trying to target some content to and check if they are interacting with it. I wouldn't recommend Demandbase to companies that do not need to segment their content by industry; because it might not be necessary and it can be very expensive.
Reinier Martens | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Engagio within the sales department. It is mainly used to measure customer engagement on the website and what their behaviour was as well as recency.

It is connected to Salesforce so you can immediately see opportunities, and if it is a good time to reach out again or adjust sales techniques
  • Recency of visits
  • Behavior of the prospects, what pages have they looked at, duration of their visit etc.
  • Daily reports sent by mail with new updates
  • Sometimes it only shows up already existing clients that are obviously visiting the sites weekly because they are exisiting customers. However this could be a matter of adjusting the settings which is not done by the sales team
  • It is a tool that you easily forget about or not use to often, so a integration within gmail would be nice, perhaps to get a popup with information if you start an email.
Engagio is well suited to see customer activity with your website but not, per se, a tool that will make or break a deal.
Fedor Paretsky | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
As the only website Engineer working in a startup that critically uses website visitors to analyze interest in our company at this stage, Demandbase has provided a great tool to understand the demographics of about 85% of the traffic that visits our website. The data it also provides is also great to use to attribute to the sales that our business makes and helps us capitalize on our targeted advertisements to increase our sales at this stage.
  • For B2B companies, this is a great tool that provides accurate targeting and easy to personalize for these types of sales.
  • This is one of the best tools for quality leads on product sales, which makes it one of the best ABM tools out there.
  • It is great to see simple to advanced real-time site analytics/traffic statistics for websites.
  • Demandbase is best at helping with great insights that can help further push website traffic.
  • It can take quite a while for data to be extrapolated by Demandbase.
  • The pricing for their products isn't really flexible for startup companies, which I think should be treated as a more valuable customer in their market.
  • Sometimes the simplification that Demandbase likes to feature causes data to be a little bit too innaccurate and generalized.
Demandbase is definitely a great product for companies that are looking to capitalize in general sales, website traffic, etc... but it's not great for companies that already have very effective research and marketing. Demandbase provides a very good base layer for assistance in sales, but for the companies that are looking to increase their effeciency from 95% to 97%, a different, less "oversimplified" consultant would be better.
Jaimie Bakas (Crandell) | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We currently use Demandbase in support of our tier 1 campaigns for ABM display. We also have the full suite of offerings from Demandbase for the web, personalization, progressive profiling, web traffic analysis, ect. I really like their newest offerings with the acquisition of Spriderbook so that we're now enabled to garner the insights from our media investment and share those with Field Marketing to then assist sales with their outreach.
  • ABM Enablement, Account Insights.
  • Orchestration of a full ABM campaign (Digital, Media, Enablement).
  • ABM focused web strategies.
  • IP based targeting, I feel like I'm wasting impressions at the account level since it's not able to target by job title.
  • Too expensive, their CPM is high!
  • Full integrations of their offerings, too many dashboards.
Focus is ABM, if your company is not investing in Account Based Marketing, it wouldn't be a good fit.
Mitchell Hanson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
While there's lots of focus in account-based marketing applications to enable lead to account matching, and coordinated plays, campaigns and orchestrations, what I really appreciate about Engagio is the focus on enabling reporting of account-level metrics for ABM. It puts them in pole position as the platform for an ABM program. And yes, the lead to account matching is flawless and the time to value was fairly instantaneous.

Engagio has been the backbone of my ABM program. It's really helped me understand my account-level benchmarks, report on them to my C-suite to prove the value of my and my teams efforts, and get my sales team excited and involved.
  • Enables ABM-focused analytics in SFDC. Helpfully puts many things into SFDC-native fields to enable cross-object reporting, alerts, workflow, etc.
  • Account-level reporting - sent right to my reps inboxes based on segment.
  • Doing a lot to help automate plays, as well as thought leadership to consistently give the market new ideas on how to do those brilliantly.
  • Some summaries/rollups in the app would be helpful so I don't have to add things up.
  • Would like for it to aggregate lead-level activities onto the account level.
  • Looking forward to more being built out in the Playmaker product.
This should be the first piece of technology purchased if you're firing up an ABM-ABE program. After setting up a process you want to focus on metrics first.

However - Make sure your data is cleaned up first! No, really! If you don't have that fixed, you don't want to start this yet.
Dion Jones | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Demandbase is used to identify if our target accounts are visiting and engaging with our website.
  • Provides firmographic data that we can infuse into our analytics system.
  • Provides firmographic data that we can infuse into our marketing automation system.
  • Allows us to dynamically shorten our lead gen forms with firmagraphic data such as industry, company revenue and employee range.
  • Dynamic forms integration requires expert JS knowledge.
  • Analytics integration requires expert JS knowledge.
  • API integration requires developer resources thus this isn't a plug and play integration.
B2B is where it's well suited, only if you are selling to large enterprise companies. B2C isn't a good match for this solution.
José Rafael Parr | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Engagio is our account-based analytics platform. We use it to understand the impact our marketing has on our target accounts, so that we can have a better conversation with our sales team. Right now, Engagio is primarily being used by Marketing & Sales, though we also have users in our Alliances team and Customer Success.
  • Personally, the best part about Engagio is the lead-to-account matching it provides. Engagio identifies which of the accounts in your Salesforce a lead would belong to if it were a contact, and then it lets you either auto-convert or write account-level data to the lead (like account owner or number of open opportunities). This opens up a wealth of possibilities in our MAP, as well as makes reporting a lot easier.
  • Something else that's been surprising to me was the rate of sales adoption. Our sales team loves the views Engagio provides into how their accounts are engaging with our marketing content, website, and so on. It's great when you get a tool like this and don't then need to sell it internally.
  • As a fairly new product, Engagio is still changing a lot, and I've been very impressed by how quickly the development team can receive feedback, turn around, and make changes to the product. I've had feature requests implemented in a matter of hours.
  • Engagio is a very new platform, and there are some features I would really like to have, which I understand are coming. For my company, it's totally usable as-is, but it's important to understand that the following don't exist in the tool right now:
  • Single Sign-on support.
  • More advanced permissions than just admin/user
  • Ability to rename account lists
  • Ability to save report filters
  • Ability to change which account a lead matched to, if you identify that the automatic matching failed
Engagio is best suited for companies that have long sales cycles, dealing with large accounts with multiple decision makers. In these cases, it really sings, letting you see what everyone at those accounts, regardless of whether they're contacts or leads in Salesforce, are interacting with.

I don't think Engagio would make much sense for a company that has quick sales cycles with relatively few decision makers. Salesforce's out-of-the-box reporting is probably sufficient in those cases.
Paul Falworth | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Engagio sits on top of Vera's Marketo and Salesforce implementation providing account-based (ABM) views for both sales and marketing. Engagio's heat maps allow Vera to understand from the account level down to both matched-leads and contacts engagement (by minutes), title groupings (C-Suite, VP, director, manager, IT, security) as well as individual prospect activities visualized by line charts, heat maps and logo'd icons. I've set up Engagio by sales development rep (SDR) and account executive (AE) views to allow them to take immediate sales action. I love Engagio's tight out-of-the-box integration with Marketo and SFDC with just an hour's setup. Wow!
  • Matching leads to accounts without converting them to a contact in SFDC
  • Visual representation of account views c.f. heat maps
  • Ease of implementation
  • Faster API updates
  • Additional help videos (which are very helpful to date)
  • Ability to click down from some charts to individual prospects
Great for ABM.
Naveen Jain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Denmandbase allows us to create personalized user experience for anonymous visitors on our site, leading to higher engagement and conversion.
Demandbase basically provides additional data such as industry, industry, whether the visitor company is B2B or B2C, etc. about the visitors to our sites.
We have currently implemented it on selected sites and have plans to implement it all the external sites.
  • Demandbase provides easy integration with Adobe Analytics. This is available through a connector or through APIs which can be embedded in the website pages
  • Demandbase attributes are available in Adobe Target for targeting purposes
  • Demandbase data is available for reporting in Site Catalyst just like other custom evar and sprops
  • It would be nice if the connector to Adobe Analytics allowed more attributes to be selected. Currently the connector is limited to 8 fixed and 8 custom variables be selected.
  • Demandbase provides company info, our users are looking for site info as well. E.g. Most big enterprises have multiple locations and our users will like to get to business site for targeting.
Demandbase is more suitable for B2B sites, especially if you know that you would be using the info for creating personalized visitor experience.

However, if you plan to identify visitors to your B2C site, then I am not sure how useful it is going to be.

I do not know if there is a Demandbase integration with other analytics and testing technologies such as Google Analytics, Google Test and Target, Maximizer, etc. I believe that they should exist.
John Dering | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I use Demandbase to service both the sales and marketing departments. In the marketing department, I use Targeted Advertising and Re-targeting to serve our online display ads only to accounts who we need to engage to drive business growth- thereby reducing ad spend waste. I use the Forms product to increase form conversions by augmenting non-form-critical, firm-o-graphic data to reduce form questions, increase conversions and standardize CRM data for reporting. I use website content targeting to deliver a personalized experience to our site visitors to increase engagement and drive higher conversion rates. I use Demand Analytics to keep sales informed of targeted prospects visiting our website who are not in our CRM database so that they can be informed of how prospects are interacting with our messaging and be prompt and contextual in out-reach.
  • Demandbase helps streamline online ad spend by allowing me to serve display ads only the organizations that matter in order to grow our business. This cuts our ad spend by nearly 50% with increase performance. Combining this with the Demand Performance tool, I can now see exactly how these campaigns are directly impacting my pipeline without the need to BI or 3rd party tools.
  • Demandbase allows me to personalize my website experience based upon any parameter I deem important so that the customer experience on our site is as personalized as possible. The more personal I can make our website experience, the higher our conversion rates climb.
  • Demandbase's Analytics allows the sales organization to stay informed with how prospects are engaging with our website, even if they are not in our CRM system. This allows them to be contextual in their follow up as well as identify new prospects with whom they are not yet engaged - all without requiring a sales person to become proficient with site analytics tools such as Google Analytics or Omniture.
  • The growth of the Target Advertising platform could allow users to build their own ads without the requirement of the ad management team. This would streamline speed to market and testing methodologies while freeing up internal resources to build product and consult with clients for optimized success.
Demandbase would be poorly suited for B2C companies/products and may prove to be less effective for organizations with an extremely broad target market. Typically, Demandbase is at its most effective when an organization has a defined set of targeted companies - especially in the targeted advertising arena. The more companies you target, the more ad budget you need to properly saturate those prospects. (i.e. if you target 100 companies and your ad spend is $10K, then to target 1K companies, you'll need an ad spend of $100K to keep the cadence consistent).
Tom Berger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Demandbase Advertising allows us to eliminate marketing waste by displaying banners to only those companies and industries we are trying to reach. Demandbase Analytics enables us to segment, analyze and prioritize our data for actionable insights. The Content module gives us the ability to tailor our message to individuals based on company, industry or company size. Demandbase Forms helps us increase our conversion rates on our lead generation forms.
  • Data integration with Google Analytics is great. It gives us additional data points to segment and analyze.
  • The forms module decreases the number of form fields we need to ask our prospects but also passes more firmographic information behind the scenes.
  • Demandbase Content gives us great flexibility to use along with Optimizely to run split test messaging to different industries.
  • A front end interface to help manage the content module would be helpful.
  • Having default dashboards and reports available in Google Analytics would help.
My experience is only within B2B. Great technology to use for B2B marketing to named accounts. I recommend working with their customer success team during implementation.
March 05, 2014

Demandbase works!

Marc Hansen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Demandbase is a great product and provides excellent results. We primarily implemented Demandbase within the marketing department to clean and append account data through the Marketo integration. We plan to begin testing it for account-based targeting on landing pages, display ads and other website features in the near future. No complaints so far.
  • Account-based marketing
  • Automated data cleansing
  • Company-targeted advertising
  • Content targeting
  • Account data quality
  • "Account Short Names" are sometimes unusable and require manual cleansing
Very effective for B2B demand gen through content marketing and targeted ads
March 01, 2014

Great Data for B2B

Elizabeth Lawson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We are use DemandBase to add the "who" to our website traffic and activity, without forcing users to log into the site. We are able to gain insight into our account based marketing, add web personalization and send firmographic information on the back end to reps for click to chat on the site. For B2B companies this information is so valuable!
  • Add Company information to web traffic.
  • Fill out hidden fields on forms to reduced required fields and increase conversion rates.
  • Add custom fields to the web traffic such as Customer vs. Prospects.
  • They should add the ability to easily add the Duns number to your web data if you have a contract with D&B.
Critical info for B2B companies.
Adam Greco | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I use Demandbase to uncover who is accessing my website (and my client's websites) in order to better analyze web traffic and target content based upon Company, Industry and Company Size. It helps me see who is using my website before they self-identify themselves, which helps my sales team know who is interested in our products.
  • Helps B2B companies see what companies, industries and types of companies are interested in their products
  • Allows companies to proactively target content based upon type of company or company size
  • Allows companies to use online chat for specific companies that they are targeting in the sales process
  • There will always be improvements that can be made to increase accuracy of visitor identification, especially from smaller companies using local ISP's
Demandbase is most helpful for B2B companies or for websites that have a B2B component
Score 8 out of 10
Vetted Review
Verified User
  • Prior to working with Demandbase I was completely against analytics, I wanted nothing to do with them and wanted to stay as far away from them as possible. However, after being introduced to Demandbase, I realized how easy it was to use. Demandbase made it very easy to be able to tag the sites you wanted to track. I was able to get information as far back as 3 months, any further and I was able to get that information directly from Demandbase Customer Service.
  • Starting off I had to just log into Demandbase and I was sent to the home page. Afterwards I had to go to the tab where the analytic data was stored. There I was able to select the websites I wanted to track, the type of companies I was interested in (i.e global, states, which states, how large, by reveneue, etc.) I was also able to see how the companies accessed our sites (i.e. which search engine, which search words , etc.) This made it easier for me to make an analysis and provide the team with a direction on what was and wasn't working. This also helped me to determine where to place our advertisements.
  • Unfortunately, I ran into one big problem and a couple small problems with Demandbase. Starting off with the big problem, the site would sometimes provide me with multiple URLs for one page, which would throw my analysis off because I would have to locate the same page name and make sure the URLs added up. However, sometimes Demandbase would return my page name as "Not Found", although information on that page was provided. I had contacted Demandbase to resolve but they told me it was our engineers, our engineers said everything was fine and it was Demandbase. Thus, I would have to eliminate a couple pages to make my analysis fluid.
  • Another issue with Demandbase was removing sites from the tagged list, took too much time. You had to remove each site, one by one, there was no ability to remove a bulk amount of sites at one time. This obviously took up time and made it a nuisance. Also, You can have up to 150 different URLs in the tag list, for a company like VMware, that quota was met very quickly. Thus I had to remove some URLs and re-tag them later. This took time and made the process way too long. I think it would be easier if Demandbase created the ability to create URL groups and save them, so I can reuse them later.
Despite the downfalls of the product, it is a fairly new product/company and I have high hopes that they will fix these issues very soon. Overall it is a great product and would recommend it to any users, especially beginners.
Score 8 out of 10
Vetted Review
Verified User
  • It provided firmographic information on who is visiting your site and what they are doing. This info can be used by sales and targeting your content
  • It works well for US/CND companies but does not work well for EMEA and APAC companies. In APAC region, many companies are using ISP to run their internet and DB cannot detect which companies are these - make sense.
Kinjal Shah | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Demandbase is a reverse IP technology which plugs into your website and maps a visitor on your website to large enterprises (in real-time) and reveals crucial attributes such as industry, size, revenue, location etc. They have improved their match rate in the US from 16-20% to 33-35% in the US. Outside of the US the match rate is low, around 10%. This is most useful for a B2B company. If you use the demandbase technology on your website then you can tell apart the visits coming from your potential or existing client companies and serve them better. It opens up a world of possibilities of learning about what products and services your future or existing clients are interested in and what kind of support they are looking for - by marrying web analytics data with Demandbase.
  • This technology only works for visits emerging from large enterprises. If the visitor is accessing your website from outside of his/her company network (e.g. working from home and using an ISP) then you can not identify those visits. Also, if there is IP-spoofing used by some large/mid-size corporations then you can get falsified data.
  • Same logic holds for small or micro businesses where the business uses an ISP (internet service provider such as Comcast or AT&T) to browse your website then those visits can not be mapped back to a particular small/micro business.
Score 10 out of 10
Vetted Review
Verified User
  • Serves up relevant content on your website in conjunction with your CMS. Example: If someone from Healthcare industry comes to the DocuSign website - we servce them a relevant Call To Action and content - whitepapers, webinars, etc.
  • Streamlines our forms to optimize the experience for folks trying to get information - we don't have to ask as many field forms, so our conversion rates are higher. Form simplification without missing out on necessary info for sales to qualify the lead and have a better conversation
  • Serves up targeted content on our homepage, so visitors do not bounce right away because they do not realize we have a solution for them
  • The product does what it says it will do
Demandbase is a "need to have" if you want to deliver targeted messages to your audience and provide a great experience. Your forms are one of your websites greatest assets - you should do everything you can to optimize them from a conversion and leads standpoint.
Return to navigation