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Demandforce

Demandforce

Overview

What is Demandforce?

Demandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation management…

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Learn from top reviewers

Demandforce - Demanding Replies

Rating: 3 out of 10
April 1, 2021
IncentivizedVetted ReviewVerified User
We are currently using Demandforce to reach out to existing and past customers to either remind them of needed service or to solicit referrals and/or reviews. We lean it on it...
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Verified user
Director
Demandforce3 years of experience

We love Demandforce for Appointment Management

Rating: 8 out of 10
December 27, 2018
IncentivizedVetted ReviewVerified User
We use Demandforce for appointment management and electronic patient communication. It is used throughout our entire organization, from our front desk staff to our marketing s...
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Sara Barrett
Director - Marketing
Marketing Director
Silk Touch Medical Aesthetics
Demandforce5 years of experience

Try it out, you'll be happy you did.

Rating: 10 out of 10
June 23, 2017
IncentivizedVetted ReviewVerified User
It's a great service. I highly recommend it. It helps streamline lead generation. If you're thinking about using it give the demo a try. Their staff is extremely knowledgeable...
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Jason McElweenie
Manager - Marketing
Digital Marketing
Luminess Air
Demandforce2 years of experience

Plus & Delta

Rating: 6 out of 10
September 30, 2015
IncentivizedVetted ReviewVerified User
Demandforce is used to confirm upcoming appointments; allow patients to request appointments online; allow patients to write reviews about their experience during their appoin...
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Arielle Calugay
Administrative Assistant - Customer Service
Patient Relations & Optometrist's Assistant
UrbanKick
Demandforce2 years of experience

Demand Force works great for small business

Rating: 9 out of 10
December 9, 2014
Vetted Review
We use it as a service for our small business clients. We primarily use the text reminder service and product marketing.
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Curt Johnson
Partner - Marketing
Owner and President
BlueFire Marketing
Demandforce1 year of experience
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Pricing

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Demandforce

Demandforce

N/A
Unavailable

What is Demandforce?

Demandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

4 people also want pricing

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Product Demos

Christy Conway Interviews April Aryuyo from Demandforce

YouTube

Julie Interviews Demandforce

YouTube

Demandforce Demo - Live at the ODA 2011

YouTube
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Product Details

What is Demandforce?

Demandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation management tools. Demandforce helps attract, retain, and grow a customer base.

Demandforce Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Opportunity management

Marketing Automation Features

  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Reporting

Security Features

  • Supported: Single sign-on capability

Platform Features

  • Supported: Mobile access

Demandforce Screenshots

Screenshot of Demandforce's email campaign studio solution to communicate with customers via email marketing with unique and customizable templates.Screenshot of Demandforce's phone solution to communicate with customers.Screenshot of Demandforce's mobile app to manage the business while on the go.Screenshot of Demandforce's online booking solution allows customers to book without having to communicate directly with the front office.Screenshot of Demandforce's appointment reminder solution made to increase workflow and reduce no shows.Screenshot of Demandforce's online reputation management tools made to help gain new customers.Screenshot of Demandforce's two way text solution made to increase the speed and ease of communication with customers.

Demandforce Video

Demandforce, a growth solution for businesses.

Demandforce Integrations

Demandforce Competitors

Demandforce Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Demandforce Downloadables

Frequently Asked Questions

Kareo Engage, Kareo Practice Management, and PatientPop are common alternatives for Demandforce.

Reviewers rate Email marketing highest, with a score of 9.

The most common users of Demandforce are from Small Businesses (1-50 employees).
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Reviews From Top Reviewers

View all reviews
(1-4 of 4)

Best Little Place to Catch a Whole Lot of Awesome Reviews

Rating: 8 out of 10
Incentivized
September 29, 2015
Verified User
Professional in Marketing
Retail Company, 11-50 employees
Vetted Review
Verified User
Demandforce
2 years of experience
Use Cases and Deployment Scope
We use Demandforce to confirm appointments and encourage reviews of our Salon and Spa. It helps us to maintain quality of our services and customer service experience and has played a key role in keeping us among the top for positive reviews in our industry and our area. Additionally, it has vastly improved our client appointment retention and organization.
Pros
  • Reviews
  • Appointment Confirmation
  • Client Retention
Cons
  • Flexibility in Design!
  • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
  • Usability (it's a bit clunky)
Likelihood to Recommend
It's not something we use for online booking. If Demandforce were to improve the software, we might consider moving from Mindbody Online - it sure would be nice to have everything in one platform.
Return on Investment
  • Increased employee efficiency (fewer calls to the front desk!)
  • Better Customer Service (easier appointment confirmation and reminders)
  • NEW Customers (All kinds of positive reviews pushed to the web)
Alternatives Considered
We have evaluated other products but none have had the reviews capability that Demandforce does.
Users and Roles
4
Marketing & Management
Support Headcount Required
4
Some computer and design skills. Communication skills.
Business Processes Supported
  • Reviews
  • Appointment Confirmation
  • Client Retention
Future Planned Uses
  • Online Booking (if it's improved)
  • Social Media (if it's improved)
Likelihood to Renew
9
We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.

Demand Force works great for small business

Rating: 9 out of 10
December 09, 2014
CJ
Curt Johnson
Owner and President
BlueFire Marketing (Marketing and Advertising, 1-10 employees)
Vetted Review
Reseller
Demandforce
1 year of experience
Use Cases and Deployment Scope
We use it as a service for our small business clients. We primarily use the text reminder service and product marketing.
Pros
  • Allows for non-human interface input and works with about any company software.
  • Gives you a read on your business immediately
  • Communicates well with your customers
Cons
  • I would like to see music with a text reminder
Likelihood to Recommend
Healthcare or anything with an appointments at retail and retail services. Beauty, Hair and Nail Care is another great example of who should use this service. Also services such as a spa, salon or health club/fitness.
Return on Investment
  • Yes, my clients love it!
  • Less Labor at the front desk and no calling!
  • They can emphasize certain products or services they want to grow
Alternatives Considered
Way better and suited for the small business
Likelihood to Renew
9
Great product for small service businesses

Try It

Rating: 10 out of 10
April 26, 2014
Verified User
Professional in Finance and Accounting
Consumer Services Company, 11-50 employees
Vetted Review
Verified User
Demandforce
1 year of experience
Use Cases and Deployment Scope
Used to market services and products to clients
Pros
  • Easy to use
  • Modern templates
  • Integrates with other software
Cons
  • Eufora templates
  • Marketing campaign to select from to build a whole years program
  • A person to come into business to train employees
Likelihood to Recommend
Works well for busy owners
Return on Investment
  • Better customer service
  • Dollars are difficult to compute actual return
  • Expensive if not used properly
Alternatives Considered
  • none
Likelihood to Renew
10
Working well

Demandforce - Demanding Replies

Rating: 3 out of 10
Incentivized
April 01, 2021
Verified User
Director in Information Technology
Consumer Services Company, 51-200 employees
Vetted Review
Verified User
Demandforce
3 years of experience
Use Cases and Deployment Scope
We are currently using Demandforce to reach out to existing and past customers to either remind them of needed service or to solicit referrals and/or reviews. We lean it on it as a form of QA checking. It is directly linked/related to QuickBooks desktop, not the web.
Pros
  • Ability to create custom format emails (HTML or plain text).
  • The direct feedback from the customer ,and how to channel those responses, is great.
Cons
  • Poor execution for RDC/RDS environments.
  • Setup sync is a resource hog. It bogs down every user on initial sync who needs to use/access QB data.
Likelihood to Recommend
We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
Demandforce Feature Ratings
Sales Force Automation
N/A
N/A
Customer Service & Support
N/A
N/A
Marketing Automation (1)
90%
9.0
Email marketing
90%
9.0
CRM Project Management
N/A
N/A
CRM Reporting & Analytics
N/A
N/A
Customization
N/A
N/A
Security (1)
90%
9.0
Single sign-on capability
90%
9.0
Social CRM
N/A
N/A
Integrations with 3rd-party Software
N/A
N/A
Platform
N/A
N/A
Return on Investment
  • It has helped us streamline our message.
  • Accountable for all marketing emails to customers through one 'window'.
Alternatives Considered
I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
Other Software Used
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