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Users have reported that DemandTools is their go-to solution for advanced data transformation and ID reporting in Salesforce. It is highly …
Overview
What is DemandTools?
DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.
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What is DemandTools?
DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.
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- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Dataloader.io?
Dataloader.io delivers a cloud based solution to import and export information from Salesforce.
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DemandTools Demo
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DemandTools from CRMFusion
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Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is DemandTools?
DemandTools is a data quality platform that aims to ensure data remains a valuable asset.
DemandTools helps users manage CRM data in minutes, not months, so that they have accurate, report-ready data that can be trusted, enabling users to market, sell, and support more effectively.
By fixing common data problems, automating data quality routines, and working within specific processes and customizations, DemandTools is designed to give stakeholders reliable data and insights, encourages CRM end-user adoption, and provide cleaner data with less effort.
DemandTools has 13 modules to make it a versatile and adaptive data quality solution for CRM.
Data Quality Assessment
Understand how strong or weak data is and know where to focus remediation efforts.
Module: Assess
Duplicate Management
Detect, eliminate, and prevent duplicate records from misleading sales and marketing teams and causing friction in the customer journey.
Modules: Dedupe, Convert, DupeBlocker, PeopleImport, Match
Data Migration Management
Maintain data integrity while moving data into and out of Salesforce.
Modules: Import, Export, Delete, PeopleImport, Match
Standardization, mass modification, and business insights
Apply record changes en masse and standardize data to get trustworthy insights in every report.
Modules: Modify, Tune, Reassign
Email Verification
Verify email addresses in CRM to keep communication flowing with customers.
Module: Verify
DemandTools helps users manage CRM data in minutes, not months, so that they have accurate, report-ready data that can be trusted, enabling users to market, sell, and support more effectively.
By fixing common data problems, automating data quality routines, and working within specific processes and customizations, DemandTools is designed to give stakeholders reliable data and insights, encourages CRM end-user adoption, and provide cleaner data with less effort.
DemandTools has 13 modules to make it a versatile and adaptive data quality solution for CRM.
Data Quality Assessment
Understand how strong or weak data is and know where to focus remediation efforts.
Module: Assess
Duplicate Management
Detect, eliminate, and prevent duplicate records from misleading sales and marketing teams and causing friction in the customer journey.
Modules: Dedupe, Convert, DupeBlocker, PeopleImport, Match
Data Migration Management
Maintain data integrity while moving data into and out of Salesforce.
Modules: Import, Export, Delete, PeopleImport, Match
Standardization, mass modification, and business insights
Apply record changes en masse and standardize data to get trustworthy insights in every report.
Modules: Modify, Tune, Reassign
Email Verification
Verify email addresses in CRM to keep communication flowing with customers.
Module: Verify
DemandTools Features
- Supported: Data Quality Assessment
- Supported: Duplicate Management
- Supported: Data Migration Management
- Supported: Data Standardization and Mass Modification
- Supported: Record Ownership Management
- Supported: Mass Lead Conversion
- Supported: Email Verification
DemandTools Screenshots
DemandTools Video
For more than 20 years, DemandTools has earned a reputation of being the most trusted and dependable set of tools for Salesforce data managers.
In fact, it's ranked by G2 Crowd as the #1 data tool based on market presence and satisfaction–and 94% of our reviews are 4 or 5 sta...
Show More DemandTools Competitors
DemandTools Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
DemandTools Downloadables
Frequently Asked Questions
DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers.
The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.
Cloudingo and Experian Address Validation are common alternatives for DemandTools.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of DemandTools are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have reported that DemandTools is their go-to solution for advanced data transformation and ID reporting in Salesforce. It is highly regarded for its ability to efficiently clean up Salesforce data, preventing the accumulation of junk data in the system. While it may require some initial research to learn how to utilize all its features correctly, DemandTools proves to be a powerful tool for cleaning up messy Salesforce databases.
DemandTools allows users to manipulate large volumes of data quickly and easily, enabling them to save scenarios for different departments and teams. This makes it an invaluable tool for various tasks such as imports, data cleanup, field updates, and targeted marketing data updates. Users rely on DemandTools for managing duplicates on accounts and contacts, converting leads, updating account and contact information, and efficiently transferring data between team members.
One significant advantage of DemandTools is its ability to enable operations teams to make large-scale changes to Salesforce in real-time, creating a more agile company environment. The tool excels at locating and merging duplicate records within Salesforce, as well as updating batches of records simultaneously. Additionally, DemandTools empowers users to format data in Salesforce for intelligent call routing and enhance data for sales and customer success teams.
Administrators find DemandTools indispensable for performing database updates, de-duping scripts, and utilizing scheduled batch functionality. It is leveraged by various departments like Technology and Admissions to effectively de-dupe contacts, accounts, and opportunities. The flexibility of DemandTools with its powerful filtering options plays a crucial role in removing duplicates, ensuring complete records, and facilitating mass movement of data. Overall, users appreciate the power of DemandTools in improving data quality within Salesforce databases.
Powerful and straightforward tool for data maintenance: Users have found DemandTools to be a powerful and straightforward tool for their data maintenance needs. Many reviewers stated that it provides solutions for all their data maintenance requirements, making it an invaluable tool that saves them hours of valuable time on a daily basis.
Customizable scenarios and queries for efficient duplicate search: The ability to fully customize scenarios and queries in DemandTools has been highly appreciated by users. This feature allows them to search for potential duplicates more efficiently, resulting in a streamlined process. Some users mentioned the helpfulness of being able to define the data they want to keep on the resulting record after merging duplicates.
Find/Report IDs feature for easy data searching: Users have praised the Find/Report IDs feature in DemandTools, which has made searching for specific data much easier and saved them significant time. They have also found this feature invaluable when cross-checking external data with internal data.
Confusing and Non-Intuitive User Interface: Some users have expressed frustration with the confusing and non-intuitive user interface of DemandTools, making it difficult to navigate through the modules and perform tasks efficiently. Multiple reviewers have mentioned a learning curve associated with using the software.
Lack of MAC Support and Sub-par Dynamics Integration: Users have expressed dissatisfaction with the lack of support for MAC operating systems and find the user interface complex and difficult to navigate. Additionally, they mention that the software's support for Dynamics is sub-par, leading to a lack of strong relationship with the support team.
Outdated User Interface and Limited Flexibility in Tune Results: Several users find DemandTools' user interface outdated and in need of a refresh. They also desire more flexibility in displaying Tune results, suggesting that improvements should be made in these areas for a better user experience.
Users commonly recommend the following for BeanFlumper:
-
Utilize the free version: Many users suggest using the free version of BeanFlumper as it provides most of the necessary features without requiring a purchase.
-
Run the software on your own system: Users advise against using the cloud version of BeanFlumper due to potential lagging issues. They recommend installing and running the software on your own system for a smoother experience.
-
Consider purchasing for larger businesses: Some users believe that BeanFlumper is more suitable and valuable for larger companies with over 500 employees. They suggest considering a purchase if your business falls into this category, as it may better meet the specific needs of larger organizations.
These recommendations aim to help users make informed decisions about utilizing the free version, avoiding potential lag issues, and determining whether BeanFlumper is suitable for their company size.
Attribute Ratings
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
February 23, 2016
DemandTools should be in high demand.
DemandTools is used in the office of admission for a variety of business activities. It is most commonly used to locate and merge duplicate records within our CRM, Salesforce.com. Several scenarios have been created, from very strict to more relaxed criteria, that help identify duplicates in the system. Almost any field within a record can be used for comparison, and DemandTools helps you to choose which record should be kept and which can be deleted. We also use DemandTools as a way to update a batch of records at one time. It's as simple as identifying the group that needs to be updated, telling the software what to update, and letting it run. Lastly, DemandTools is great at updating our CRM with an outside Excel list of records. This is a tool we use at least one per week, but usually more often.
- One strength of DemandTools is how simple it is to use. It's set up in a very user-friendly format, with icons that you can hover over that will explain how to use that particular section.
- Additionally, DemandTools is very customizable so that each user can tailor it to their specific needs.
- Also, as an add-on tool, DemandTools is great at running in the background without slowing down your computer or any other concurrently running programs.
- The biggest area for improvement is related to its de-duplication tool. It would be nice to be able to default certain fields (such as Lead Source) from the record being deleted and have them overwrite the values in the same fields on the surviving record. The system allows you to keep certain values, but it has to be done one-by-one.
- With so many inquiries coming from dozens of sources, being able to remove duplicate records has been a huge return on investment. This can be seen, first and foremost, in the money saved by not mailing any print materials to the same student more than once.
- Similarly, having the ability to mass update records in batch format has allowed us to ensure that our coding is up-to-date and as accurate as possible.
No
- Product Usability
- Existing Relationship with the Vendor
- Third-party Reviews
DemandTools is an add-on to Salesforce, through the App Exchange. We chose it because we use Salesforce.com as our CRM.
Because DemandTools seems to be the go-to software for updating and de-duping records, we most likely would not change our evaluation and selection process.
- Self-taught
Yes, the product is fairly easy to learn without official training. Depending on the users, this approach may be sufficient. However, I think it's best to always be trained by the actual designers of the product.
- Mass Impact (batch updating records already in the system)
- Single Tape De-duplicator (identifying and removing duplicate records)
- Mass Effect (importing an external list of records into the system)
- Setting up the de-duplicator can be a little tricky at first, but if set up correctly, it works great.
No
December 04, 2014
DemandTools is a must have for Salesforce data hygiene
Score 10 out of 10
Vetted Review
Verified User
- The tools for deduping records are very complete. Not only will it clean up duplicates within the same database, but you can compare leads to existing account and existing contacts to look for duplicates in separate databases.
- They have several ways to do mass updates of multiple records at one time, and I had done updates of 50,000+ records at one time so it will handle large batch updates.
- I have yet to find something that I think they do poorly. The tool is focused in some very specific areas but handles those areas very well.
- The most easily quantifiable return is the cleaning of duplicates. When we first loaded data into Salesforce we had no tool for cleaning duplicates and were loading spreadsheets that a number of different people had collected and maintained over the years, along with lists we got from vendors and trade associations we work with. We had a ton of duplicates in the system but within 30 days of of implementing DemandTools we were able to eliminate 30% of our database of over 400,000 total records from accounts, contacts and leads. This was not eliminating names but just cleaning up the mess we had loaded. Since then i have had our data looked at by several different people outside our company for multiple different reasons, and in most cases I got positive feedback about how duplicate-free our database is.
- We use DemandTools to help control data within Salesforce. It is our primary way to clean up duplicate records, do mass updates and edits to records and for reassigning large blocks of records as needed. I consider DemandTools as being like Norton was for Windows in the early days. It provides the utilities you really must have to manage the data effectively
No
- Implemented in-house
- Online training
No
January 21, 2013
Saved hours of admin time.
Score 10 out of 10
Vetted Review
Verified User
- Easy to learn the basics. Offers more advanced functionality if you take the time to learn.
- Saves dozens of hours for administrators and end-users use by reducing the number of existing existing duplicates and reducing the number of duplicates created during mass imports.
- Easy mass record updates.
- Can be cumbersome when making query edits
- A basic event import, including dedupe, that might take 8-20 hours using Excel + Data Loader takes one hour.
- Data import / dedupe. The former is much easier, and deduping is much much faster and cleaner.
Excel + SFDC Data Loader
- Implemented in-house
- Online training
- Self-taught
No