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DemandTools

DemandTools

Overview

What is DemandTools?

DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.

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Recent Reviews

TrustRadius Insights

Users have reported that DemandTools is their go-to solution for advanced data transformation and ID reporting in Salesforce. It is highly …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is DemandTools?

DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.validity.com/demandtools/pr…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Cloudingo?

Cloudingo - a cloud-based SaaS, connects to salesforce.com and allows system administrators to scan their entire database for similar or duplicate records. Cloudingo was launched in late 2011. It is well known for its ease-of-use and rich user experience.

What is Dataloader.io?

Dataloader.io delivers a cloud based solution to import and export information from Salesforce.

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Product Demos

DemandTools Demo

YouTube

DemandTools from CRMFusion

YouTube
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Product Details

What is DemandTools?

DemandTools is a data quality platform that aims to ensure data remains a valuable asset.

DemandTools helps users manage CRM data in minutes, not months, so that they have accurate, report-ready data that can be trusted, enabling users to market, sell, and support more effectively.

By fixing common data problems, automating data quality routines, and working within specific processes and customizations, DemandTools is designed to give stakeholders reliable data and insights, encourages CRM end-user adoption, and provide cleaner data with less effort.

DemandTools has 13 modules to make it a versatile and adaptive data quality solution for CRM.

Data Quality Assessment
Understand how strong or weak data is and know where to focus remediation efforts.
Module: Assess
Duplicate Management
Detect, eliminate, and prevent duplicate records from misleading sales and marketing teams and causing friction in the customer journey.
Modules: Dedupe, Convert, DupeBlocker, PeopleImport, Match
Data Migration Management
Maintain data integrity while moving data into and out of Salesforce.
Modules: Import, Export, Delete, PeopleImport, Match
Standardization, mass modification, and business insights
Apply record changes en masse and standardize data to get trustworthy insights in every report.
Modules: Modify, Tune, Reassign
Email Verification
Verify email addresses in CRM to keep communication flowing with customers.
Module: Verify

DemandTools Features

  • Supported: Data Quality Assessment
  • Supported: Duplicate Management
  • Supported: Data Migration Management
  • Supported: Data Standardization and Mass Modification
  • Supported: Record Ownership Management
  • Supported: Mass Lead Conversion
  • Supported: Email Verification

DemandTools Screenshots

Screenshot of DemandTools Home ScreenScreenshot of Modify FormulaScreenshot of Data Quality Automation

DemandTools Video

For more than 20 years, DemandTools has earned a reputation of being the most trusted and dependable set of tools for Salesforce data managers. In fact, it's ranked by G2 Crowd as the #1 data tool based on market presence and satisfaction–and 94% of our reviews are 4 or 5 sta...
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DemandTools Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

DemandTools Downloadables

Frequently Asked Questions

DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.

Cloudingo and Experian Address Validation are common alternatives for DemandTools.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of DemandTools are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(160)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have reported that DemandTools is their go-to solution for advanced data transformation and ID reporting in Salesforce. It is highly regarded for its ability to efficiently clean up Salesforce data, preventing the accumulation of junk data in the system. While it may require some initial research to learn how to utilize all its features correctly, DemandTools proves to be a powerful tool for cleaning up messy Salesforce databases.

DemandTools allows users to manipulate large volumes of data quickly and easily, enabling them to save scenarios for different departments and teams. This makes it an invaluable tool for various tasks such as imports, data cleanup, field updates, and targeted marketing data updates. Users rely on DemandTools for managing duplicates on accounts and contacts, converting leads, updating account and contact information, and efficiently transferring data between team members.

One significant advantage of DemandTools is its ability to enable operations teams to make large-scale changes to Salesforce in real-time, creating a more agile company environment. The tool excels at locating and merging duplicate records within Salesforce, as well as updating batches of records simultaneously. Additionally, DemandTools empowers users to format data in Salesforce for intelligent call routing and enhance data for sales and customer success teams.

Administrators find DemandTools indispensable for performing database updates, de-duping scripts, and utilizing scheduled batch functionality. It is leveraged by various departments like Technology and Admissions to effectively de-dupe contacts, accounts, and opportunities. The flexibility of DemandTools with its powerful filtering options plays a crucial role in removing duplicates, ensuring complete records, and facilitating mass movement of data. Overall, users appreciate the power of DemandTools in improving data quality within Salesforce databases.

Powerful and straightforward tool for data maintenance: Users have found DemandTools to be a powerful and straightforward tool for their data maintenance needs. Many reviewers stated that it provides solutions for all their data maintenance requirements, making it an invaluable tool that saves them hours of valuable time on a daily basis.

Customizable scenarios and queries for efficient duplicate search: The ability to fully customize scenarios and queries in DemandTools has been highly appreciated by users. This feature allows them to search for potential duplicates more efficiently, resulting in a streamlined process. Some users mentioned the helpfulness of being able to define the data they want to keep on the resulting record after merging duplicates.

Find/Report IDs feature for easy data searching: Users have praised the Find/Report IDs feature in DemandTools, which has made searching for specific data much easier and saved them significant time. They have also found this feature invaluable when cross-checking external data with internal data.

Confusing and Non-Intuitive User Interface: Some users have expressed frustration with the confusing and non-intuitive user interface of DemandTools, making it difficult to navigate through the modules and perform tasks efficiently. Multiple reviewers have mentioned a learning curve associated with using the software.

Lack of MAC Support and Sub-par Dynamics Integration: Users have expressed dissatisfaction with the lack of support for MAC operating systems and find the user interface complex and difficult to navigate. Additionally, they mention that the software's support for Dynamics is sub-par, leading to a lack of strong relationship with the support team.

Outdated User Interface and Limited Flexibility in Tune Results: Several users find DemandTools' user interface outdated and in need of a refresh. They also desire more flexibility in displaying Tune results, suggesting that improvements should be made in these areas for a better user experience.

Users commonly recommend the following for BeanFlumper:

  1. Utilize the free version: Many users suggest using the free version of BeanFlumper as it provides most of the necessary features without requiring a purchase.

  2. Run the software on your own system: Users advise against using the cloud version of BeanFlumper due to potential lagging issues. They recommend installing and running the software on your own system for a smoother experience.

  3. Consider purchasing for larger businesses: Some users believe that BeanFlumper is more suitable and valuable for larger companies with over 500 employees. They suggest considering a purchase if your business falls into this category, as it may better meet the specific needs of larger organizations.

These recommendations aim to help users make informed decisions about utilizing the free version, avoiding potential lag issues, and determining whether BeanFlumper is suitable for their company size.

Attribute Ratings

Reviews

(51-75 of 117)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
DemandTools is a very powerful Salesforce Database administration tool. My main criticism is that the user interface is not very intuitive. However, once you get over the hump, it's a great software. My organization originally started using it because it was offered as a free software to non-profits. However, after being purchased by Validity, our org starting getting charged significantly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
DemandTools is a must have app if you have an org of 150+ users. It has saved me so many hours of doing work in Excel and then updating via data loads, by allowing me to manipulate the data directly in Salesforce. A task that would take 30 minutes now takes five. It really adds up. The Job Scheduler is a huge time saver as well if you have a bunch of scenarios that can run independently. At one point I had over 30 scenarios I needed to run daily and using Job Scheduler I would just auto run them every night.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
DemandTools is a very expensive tool, but it does exactly what it advertises. If you have a need for these data manipulation tools your options are either custom code or DemandTools. I wish that this was also available for Mac OS. Also wish there was more video resources to understand how to use the platform more creatively.
Marina Shuman | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
If someone has the time and expertise to learn how to use it, it's the most flexible tool I've ever seen for managing large numbers of Salesforce records. For smaller numbers of records or less complex use cases it's not worth the expense, or the time it takes to learn how to use the tool.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
DemandTools is well suited for scenarios where you have a technical-minded person that understands how relational tables work who can jump in and try things. DemandTools is less appropriate if there isn't a technical-minded resource who can own the tool.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I actually recommended DemandTools to my colleague for her Salesforce org and we both are using it now. DemandTools is ideal for mass deletes and global changes because I can see what I'm attempting to change in real-time and I can immediately reference the record being changed right from within the report. DemandTools is always my go-to for any global change functions because it's quick and easily controlled, which is not the case of any of the native Salesforce products.
June 28, 2020

DemandTools Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
DemandTools is best suited for repeated data updates where you want to ensure that the update is the same every time you run it, without fiddling with it or changing the logic. It is also great as a replacement for batch jobs or ETL jobs that you may want to run in Salesforce; instead, DemandTools may be able to run that data update and schedule it for you.

For simple one-off data loads, sometimes DemandTools isn't necessarily the correct tool especially for those less experienced with it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
If you are having thousands of duplicate leads in your system and you want to deduplicate them, this tool is just awesome. Lead conversion with this tool will allow you to convert leads in either existing contacts and accounts or create the new one. You can also put filter conditions in finding the leads, accounts, and contacts. I haven't yet come across any scenario where DemandTools is less appropriate in the features it is providing.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have files from outside sources that we have to identify with records that we already have in our system. We use DemandTools to do this. We load all new records in a batch size of 1 if we want DupeBlocker to run and find potential duplicates. This saves us time later because records either auto-merge or end up on our potential duplicate report where we can view them and merge them if needed.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
DemandTools has been a transformative tool for our organization. Prior to, we would spend hours manually cleaning and updating data. By utilizing the modules in DemandTools we can give time back to our team to work on more impactful projects for the business.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Powerful tool with a wide range of functionalities. As one of the few tools on the market, it offers mass merge accounts, which is a great help in managing duplicates. If I can add a suggestion, it would be even better if you could create rules which value from the merged account to choose in the absence of a value in the parent account. For example, take the number of employees from the account that has the largest number, or take income from the account that was changed at the earliest.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is well suited for cleaning data and finding cases where users are making errors. The availability of DemandTools sometimes leads to unrealistic expectations about how much data cleaning can be automated and how much needs to be reviewed by users. Having steps to facilitate this would enhance the experience for Salesforce admins and end-users.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
DemandTools is great for someone who is managing data quality in their Salesforce instance. We primarily use it for the single table deduplication scenario, with proactively merging contacts and/or leads respectively. It is well suited for the Find ID feature to locate IDs in real-time as long as it is within record constraints.
Diane Menhennett-Brewer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Best suited for a Salesforce organization that needs to manipulate a large database. SF admins and data analysts are good users. It is not a tool that most individuals would be able to use if they do not have a good understanding of the underlying data model.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
DemandTools is best suited if you make data-related changes in your org on a daily basis. If there is a regular need to manually insert records, you can save the automap and reuse it all the time. If Sales Reps are changing positions or moving out of the company, their data can be easily reassigned to other reps with few clicks using the reassign ownership features. No need to extract reports, make CSV files and upload. It is less appropriate if you don't have too many data update scenarios.
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