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Users have reported that DemandTools is their go-to solution for advanced data transformation and ID reporting in Salesforce. It is highly …
Overview
What is DemandTools?
DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.
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What is DemandTools?
DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.
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- No setup fee
For the latest information on pricing, visithttps://www.validity.com/demandtools/pr…
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- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Dataloader.io?
Dataloader.io delivers a cloud based solution to import and export information from Salesforce.
Product Demos
DemandTools Demo
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DemandTools from CRMFusion
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Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is DemandTools?
DemandTools is a data quality platform that aims to ensure data remains a valuable asset.
DemandTools helps users manage CRM data in minutes, not months, so that they have accurate, report-ready data that can be trusted, enabling users to market, sell, and support more effectively.
By fixing common data problems, automating data quality routines, and working within specific processes and customizations, DemandTools is designed to give stakeholders reliable data and insights, encourages CRM end-user adoption, and provide cleaner data with less effort.
DemandTools has 13 modules to make it a versatile and adaptive data quality solution for CRM.
Data Quality Assessment
Understand how strong or weak data is and know where to focus remediation efforts.
Module: Assess
Duplicate Management
Detect, eliminate, and prevent duplicate records from misleading sales and marketing teams and causing friction in the customer journey.
Modules: Dedupe, Convert, DupeBlocker, PeopleImport, Match
Data Migration Management
Maintain data integrity while moving data into and out of Salesforce.
Modules: Import, Export, Delete, PeopleImport, Match
Standardization, mass modification, and business insights
Apply record changes en masse and standardize data to get trustworthy insights in every report.
Modules: Modify, Tune, Reassign
Email Verification
Verify email addresses in CRM to keep communication flowing with customers.
Module: Verify
DemandTools helps users manage CRM data in minutes, not months, so that they have accurate, report-ready data that can be trusted, enabling users to market, sell, and support more effectively.
By fixing common data problems, automating data quality routines, and working within specific processes and customizations, DemandTools is designed to give stakeholders reliable data and insights, encourages CRM end-user adoption, and provide cleaner data with less effort.
DemandTools has 13 modules to make it a versatile and adaptive data quality solution for CRM.
Data Quality Assessment
Understand how strong or weak data is and know where to focus remediation efforts.
Module: Assess
Duplicate Management
Detect, eliminate, and prevent duplicate records from misleading sales and marketing teams and causing friction in the customer journey.
Modules: Dedupe, Convert, DupeBlocker, PeopleImport, Match
Data Migration Management
Maintain data integrity while moving data into and out of Salesforce.
Modules: Import, Export, Delete, PeopleImport, Match
Standardization, mass modification, and business insights
Apply record changes en masse and standardize data to get trustworthy insights in every report.
Modules: Modify, Tune, Reassign
Email Verification
Verify email addresses in CRM to keep communication flowing with customers.
Module: Verify
DemandTools Features
- Supported: Data Quality Assessment
- Supported: Duplicate Management
- Supported: Data Migration Management
- Supported: Data Standardization and Mass Modification
- Supported: Record Ownership Management
- Supported: Mass Lead Conversion
- Supported: Email Verification
DemandTools Screenshots
DemandTools Video
For more than 20 years, DemandTools has earned a reputation of being the most trusted and dependable set of tools for Salesforce data managers.
In fact, it's ranked by G2 Crowd as the #1 data tool based on market presence and satisfaction–and 94% of our reviews are 4 or 5 sta...
Show More DemandTools Competitors
DemandTools Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
DemandTools Downloadables
Frequently Asked Questions
DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers.
The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.
Cloudingo and Experian Address Validation are common alternatives for DemandTools.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of DemandTools are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have reported that DemandTools is their go-to solution for advanced data transformation and ID reporting in Salesforce. It is highly regarded for its ability to efficiently clean up Salesforce data, preventing the accumulation of junk data in the system. While it may require some initial research to learn how to utilize all its features correctly, DemandTools proves to be a powerful tool for cleaning up messy Salesforce databases.
DemandTools allows users to manipulate large volumes of data quickly and easily, enabling them to save scenarios for different departments and teams. This makes it an invaluable tool for various tasks such as imports, data cleanup, field updates, and targeted marketing data updates. Users rely on DemandTools for managing duplicates on accounts and contacts, converting leads, updating account and contact information, and efficiently transferring data between team members.
One significant advantage of DemandTools is its ability to enable operations teams to make large-scale changes to Salesforce in real-time, creating a more agile company environment. The tool excels at locating and merging duplicate records within Salesforce, as well as updating batches of records simultaneously. Additionally, DemandTools empowers users to format data in Salesforce for intelligent call routing and enhance data for sales and customer success teams.
Administrators find DemandTools indispensable for performing database updates, de-duping scripts, and utilizing scheduled batch functionality. It is leveraged by various departments like Technology and Admissions to effectively de-dupe contacts, accounts, and opportunities. The flexibility of DemandTools with its powerful filtering options plays a crucial role in removing duplicates, ensuring complete records, and facilitating mass movement of data. Overall, users appreciate the power of DemandTools in improving data quality within Salesforce databases.
Powerful and straightforward tool for data maintenance: Users have found DemandTools to be a powerful and straightforward tool for their data maintenance needs. Many reviewers stated that it provides solutions for all their data maintenance requirements, making it an invaluable tool that saves them hours of valuable time on a daily basis.
Customizable scenarios and queries for efficient duplicate search: The ability to fully customize scenarios and queries in DemandTools has been highly appreciated by users. This feature allows them to search for potential duplicates more efficiently, resulting in a streamlined process. Some users mentioned the helpfulness of being able to define the data they want to keep on the resulting record after merging duplicates.
Find/Report IDs feature for easy data searching: Users have praised the Find/Report IDs feature in DemandTools, which has made searching for specific data much easier and saved them significant time. They have also found this feature invaluable when cross-checking external data with internal data.
Confusing and Non-Intuitive User Interface: Some users have expressed frustration with the confusing and non-intuitive user interface of DemandTools, making it difficult to navigate through the modules and perform tasks efficiently. Multiple reviewers have mentioned a learning curve associated with using the software.
Lack of MAC Support and Sub-par Dynamics Integration: Users have expressed dissatisfaction with the lack of support for MAC operating systems and find the user interface complex and difficult to navigate. Additionally, they mention that the software's support for Dynamics is sub-par, leading to a lack of strong relationship with the support team.
Outdated User Interface and Limited Flexibility in Tune Results: Several users find DemandTools' user interface outdated and in need of a refresh. They also desire more flexibility in displaying Tune results, suggesting that improvements should be made in these areas for a better user experience.
Users commonly recommend the following for BeanFlumper:
-
Utilize the free version: Many users suggest using the free version of BeanFlumper as it provides most of the necessary features without requiring a purchase.
-
Run the software on your own system: Users advise against using the cloud version of BeanFlumper due to potential lagging issues. They recommend installing and running the software on your own system for a smoother experience.
-
Consider purchasing for larger businesses: Some users believe that BeanFlumper is more suitable and valuable for larger companies with over 500 employees. They suggest considering a purchase if your business falls into this category, as it may better meet the specific needs of larger organizations.
These recommendations aim to help users make informed decisions about utilizing the free version, avoiding potential lag issues, and determining whether BeanFlumper is suitable for their company size.
Attribute Ratings
Reviews
(76-100 of 117)Companies can't remove reviews or game the system. Here's why
June 20, 2020
UI needs updating
- Time savings in updating multi-select picklists.
- Time savings with PeopleImport: inserting contacts and accounts simultaneously.
June 20, 2020
DemandTools Feedback
- Simplified marketing process by quickly finding contact records based just on email.
- Streamlined process of comparing a user's external rolodex to CRM.
- Saves time on matching records that already exist in Salesforce instead of trying to manually match in Excel (or loading in duplicates).
- We have a huge dataset to manage with records constantly being added to the system. Being able to set it and forget it with our dedupe scenarios allows us to focus on other value-add services for our customers.
June 19, 2020
DemandTools: A Time-Saver Like You Wouldn't Believe
- Merged thousands of duplicate contacts and leads.
- Updates thousands of records every day.
- Increased the productivity of our 2 employees that use DemandTools by 150%.
- DemandTools keeps our data more consistent with less human error.
- Our staff spends much less time dealing with duplicate records than in the past.
- Being able to dedup data on a mass scale.
- Cleaning up and merging large amounts of data.
- Working with custom objects even though it takes much longer.
- API calls are used when working with custom objects.
June 19, 2020
DemandTools is our go-to program
- Positive - It's definitely more efficient time saving and saving on labour costs.
- Negative - I can't share my licence so that someone can cover this off when I am away.
June 18, 2020
Incredibly powerful tool, a few minor issues
- We have saved an average of 20 hours per month on de-duplication and record import.
- Our sales team is more efficient and creating a better customer experience with a reduced amount of duplicate records in Salesforce.
- Automation of routine tasks; once you have set up a scenario. e.g. importing and updating from a file. You can save that scenario. Future files of the same format can be placed in a folder, and the DemandTools JobBuilder can automatically run DemandTools, load your data file and your scenario, and output the results.
- Although the manual import of data can be tedious in general, for smaller tasks where it would be costly to design and implement a connection between systems, DemandTools can semi-automate your processes at a fraction of the cost.
- It empowers the System Administrator and can tell you a lot about your org just by using some of the modules to undertake analysis.
- Reduces duplicates.
- Organize and structure data.
- Ingest marketing-generated data from external sources in accordance with our Account and Contact data strategy.
June 17, 2020
A Must for Salesforce Admins
- It has allowed us to automate routine tasks so it saves admins a lot of time.
- Our Salesforce Implementation was made much more smoother because of DemandTools
June 17, 2020
Game-changer for Data Quality
- Data quality is very important and without this tool, we wouldn't be where we are today.
- Its low price has allowed us to handle it internally versus hiring consultants or other third parties.
- Immediate ROI based on overall cleanliness and actionability of cleaned data.
- We have two Salesforce instances, one with DemandTools and one without. The one without has much more work involved with spreadsheets to make bulk changes.
- Probably haven't saved another position, but has certainly saved significant time. Allows us to make bulk changes we might not do otherwise.
March 06, 2020
DemandTools is better than its GUI
- Ability to preemptively address data issues
- Automation of daily tasks
- Power grid helps me see and correct issues as they come up
- Significant ROI, especially because it's owned by a technical team.
- Bulk record modifications are easily handled by us.
February 11, 2020
Quick and easy lead processing
- DemandTools is the easiest and quickest way to get leads into Salesforce.com.
- Getting leads after an event to our sales team is much quicker.
- Positive: Much faster mass data manipulations
- Positive: Much better tool than DataLoader, essentially replaces it
- Positive: Very fast territory updates, which leads to more sales in our Sales Org.
February 10, 2019
Great for data jockeys, but new management makes a risky buy
- Has made data stewardship teams more efficient and quicker to do their jobs.
- ROI is starting to be eroded by their new pricing methodology (moving from named user to org-based pricing). Will make it prohibitively expensive, which is a shame.
- Reduction in data errors has led to better data consistency and fewer errors causing issues downstream.
December 03, 2018
DemandTools for SFDC data maintenance
- It's extremely robust and flexible, and gives us a wide range of options for handling SFDC data. Having Demand Tools has precluded the need for many other tools. I'm often saying to vendors, "this is cool, but we can do it in demand tools."
- No negative impacts to speak of.
August 10, 2018
Great Product...Getting *more* Expensive
Score 10 out of 10
Vetted Review
Verified User
- DemandTools has been a life-saver for our support team. We can easily manipulate records quickly without needing to reach out to developers or other support staff.
- Since the buyout with Validity, they've DRASTICALLY changed their pricing. We're now force to pay for several products we'll never be able to use, and the pricing for our org is almost twice what we'd expected. Unfortunately, we're going to have to look elsewhere soon for a similar product. We simply cannot budget for this with their new pricing, and being forced to own a suite of products we don't need is not a great customer experience on our end!
July 04, 2018
DemandTools; a must have for every Salesforce Pro
- Data integrity + overall cleanliness
- Ongoing database management
- Ease of data manipulation - both upserts and inserts
June 27, 2018
DemandTools is a necessity
- With DemandTools we are able to run our processes much more quickly and efficiently. It is well worth the money as an investment.
- DemandTools is far more than a data cleansing tool; the ability to run PowerGrid and update records that meet a very specific set of criteria on the fly is extremely useful.
June 26, 2018
DeamndTools is the F350 of data integrity tools
- Territories assigned in minutes, leading to increases in productivity. Our AEs save 1-2 weeks of waiting for an assignment and walk in with their "patch" ready to go in Salesforce.
- 2x time savings conservatively versus using Workbench. The restore files alone are a game-changer and preview screens compared to using free tools.
- Hard to quantify the value of cleaner data, but it's massive. Having the right people, in the right direction, with fresh data -- we spend our time in ops getting more/better data -- not trying to figure out how to upload.
June 19, 2018
Demand the right tool for the job!
- DemandTools has increased the productivity for all departments using it. It saves our stakeholders about 20 hours per month and has significantly helped improve the quality of the data.
September 23, 2016
DemandTools for everyone
- Case time is drastically reduced for our support team, since we don't have to use the native salesforce upload.
- The improved data quality leads to improved ROI.