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Users have reported that DemandTools is their go-to solution for advanced data transformation and ID reporting in Salesforce. It is highly …
Overview
What is DemandTools?
DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.
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What is DemandTools?
DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.
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What is Dataloader.io?
Dataloader.io delivers a cloud based solution to import and export information from Salesforce.
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DemandTools from CRMFusion
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Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is DemandTools?
DemandTools is a data quality platform that aims to ensure data remains a valuable asset.
DemandTools helps users manage CRM data in minutes, not months, so that they have accurate, report-ready data that can be trusted, enabling users to market, sell, and support more effectively.
By fixing common data problems, automating data quality routines, and working within specific processes and customizations, DemandTools is designed to give stakeholders reliable data and insights, encourages CRM end-user adoption, and provide cleaner data with less effort.
DemandTools has 13 modules to make it a versatile and adaptive data quality solution for CRM.
Data Quality Assessment
Understand how strong or weak data is and know where to focus remediation efforts.
Module: Assess
Duplicate Management
Detect, eliminate, and prevent duplicate records from misleading sales and marketing teams and causing friction in the customer journey.
Modules: Dedupe, Convert, DupeBlocker, PeopleImport, Match
Data Migration Management
Maintain data integrity while moving data into and out of Salesforce.
Modules: Import, Export, Delete, PeopleImport, Match
Standardization, mass modification, and business insights
Apply record changes en masse and standardize data to get trustworthy insights in every report.
Modules: Modify, Tune, Reassign
Email Verification
Verify email addresses in CRM to keep communication flowing with customers.
Module: Verify
DemandTools helps users manage CRM data in minutes, not months, so that they have accurate, report-ready data that can be trusted, enabling users to market, sell, and support more effectively.
By fixing common data problems, automating data quality routines, and working within specific processes and customizations, DemandTools is designed to give stakeholders reliable data and insights, encourages CRM end-user adoption, and provide cleaner data with less effort.
DemandTools has 13 modules to make it a versatile and adaptive data quality solution for CRM.
Data Quality Assessment
Understand how strong or weak data is and know where to focus remediation efforts.
Module: Assess
Duplicate Management
Detect, eliminate, and prevent duplicate records from misleading sales and marketing teams and causing friction in the customer journey.
Modules: Dedupe, Convert, DupeBlocker, PeopleImport, Match
Data Migration Management
Maintain data integrity while moving data into and out of Salesforce.
Modules: Import, Export, Delete, PeopleImport, Match
Standardization, mass modification, and business insights
Apply record changes en masse and standardize data to get trustworthy insights in every report.
Modules: Modify, Tune, Reassign
Email Verification
Verify email addresses in CRM to keep communication flowing with customers.
Module: Verify
DemandTools Features
- Supported: Data Quality Assessment
- Supported: Duplicate Management
- Supported: Data Migration Management
- Supported: Data Standardization and Mass Modification
- Supported: Record Ownership Management
- Supported: Mass Lead Conversion
- Supported: Email Verification
DemandTools Screenshots
DemandTools Video
For more than 20 years, DemandTools has earned a reputation of being the most trusted and dependable set of tools for Salesforce data managers.
In fact, it's ranked by G2 Crowd as the #1 data tool based on market presence and satisfaction–and 94% of our reviews are 4 or 5 sta...
Show More DemandTools Competitors
DemandTools Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
DemandTools Downloadables
Frequently Asked Questions
DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers.
The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.
Cloudingo and Experian Address Validation are common alternatives for DemandTools.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of DemandTools are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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- Recommendations
Users have reported that DemandTools is their go-to solution for advanced data transformation and ID reporting in Salesforce. It is highly regarded for its ability to efficiently clean up Salesforce data, preventing the accumulation of junk data in the system. While it may require some initial research to learn how to utilize all its features correctly, DemandTools proves to be a powerful tool for cleaning up messy Salesforce databases.
DemandTools allows users to manipulate large volumes of data quickly and easily, enabling them to save scenarios for different departments and teams. This makes it an invaluable tool for various tasks such as imports, data cleanup, field updates, and targeted marketing data updates. Users rely on DemandTools for managing duplicates on accounts and contacts, converting leads, updating account and contact information, and efficiently transferring data between team members.
One significant advantage of DemandTools is its ability to enable operations teams to make large-scale changes to Salesforce in real-time, creating a more agile company environment. The tool excels at locating and merging duplicate records within Salesforce, as well as updating batches of records simultaneously. Additionally, DemandTools empowers users to format data in Salesforce for intelligent call routing and enhance data for sales and customer success teams.
Administrators find DemandTools indispensable for performing database updates, de-duping scripts, and utilizing scheduled batch functionality. It is leveraged by various departments like Technology and Admissions to effectively de-dupe contacts, accounts, and opportunities. The flexibility of DemandTools with its powerful filtering options plays a crucial role in removing duplicates, ensuring complete records, and facilitating mass movement of data. Overall, users appreciate the power of DemandTools in improving data quality within Salesforce databases.
Powerful and straightforward tool for data maintenance: Users have found DemandTools to be a powerful and straightforward tool for their data maintenance needs. Many reviewers stated that it provides solutions for all their data maintenance requirements, making it an invaluable tool that saves them hours of valuable time on a daily basis.
Customizable scenarios and queries for efficient duplicate search: The ability to fully customize scenarios and queries in DemandTools has been highly appreciated by users. This feature allows them to search for potential duplicates more efficiently, resulting in a streamlined process. Some users mentioned the helpfulness of being able to define the data they want to keep on the resulting record after merging duplicates.
Find/Report IDs feature for easy data searching: Users have praised the Find/Report IDs feature in DemandTools, which has made searching for specific data much easier and saved them significant time. They have also found this feature invaluable when cross-checking external data with internal data.
Confusing and Non-Intuitive User Interface: Some users have expressed frustration with the confusing and non-intuitive user interface of DemandTools, making it difficult to navigate through the modules and perform tasks efficiently. Multiple reviewers have mentioned a learning curve associated with using the software.
Lack of MAC Support and Sub-par Dynamics Integration: Users have expressed dissatisfaction with the lack of support for MAC operating systems and find the user interface complex and difficult to navigate. Additionally, they mention that the software's support for Dynamics is sub-par, leading to a lack of strong relationship with the support team.
Outdated User Interface and Limited Flexibility in Tune Results: Several users find DemandTools' user interface outdated and in need of a refresh. They also desire more flexibility in displaying Tune results, suggesting that improvements should be made in these areas for a better user experience.
Users commonly recommend the following for BeanFlumper:
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Utilize the free version: Many users suggest using the free version of BeanFlumper as it provides most of the necessary features without requiring a purchase.
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Run the software on your own system: Users advise against using the cloud version of BeanFlumper due to potential lagging issues. They recommend installing and running the software on your own system for a smoother experience.
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Consider purchasing for larger businesses: Some users believe that BeanFlumper is more suitable and valuable for larger companies with over 500 employees. They suggest considering a purchase if your business falls into this category, as it may better meet the specific needs of larger organizations.
These recommendations aim to help users make informed decisions about utilizing the free version, avoiding potential lag issues, and determining whether BeanFlumper is suitable for their company size.
Attribute Ratings
Reviews
(51-75 of 114)Companies can't remove reviews or game the system. Here's why
For sales we use it for a couple things; some of our main uses include reassigning leads, deduplicating records, enhancing data, and nullifying fields that have a value. For our customer success use we use it a lot for case reassignment when reps leave, enhancing data when we are able to parse historical account data, account owner reassignment, and activity creation just to name a few.
July 02, 2020
DemandTools for Higher Ed
The university uses a Saleforce database to track and manage incoming student records. Each campus uses DemandTools to make mass updates, dedupe records, mass import records, and to clean addresses. The problem the software addresses is keeping a large number of records organized.
July 02, 2020
Must-have app for admin sanity
DemandTools is used primarily by our Salesforce admin team on a day-to-day basis to do data maintenance activities, i.e. ownership changes, territory changes, basic field updates. I have used it for monthly clean up activities such as removing bogus lead records or deleting email signature images that get added when emails are imported into Salesforce. We have used it extensively during data migrations to pull and compare data. Finance also uses the export data capabilities went pulling data for large reports or where it is just easier to get data from multiple related objects.
We use DemandTools to help with large jobs associated with manipulating and correcting our data in Salesforce. We utilize Lead Conversion, Single Tab Dedupe, and PeopleImport to ensure we do not have duplicate contacts in Salesforce. We also use Find/Report ID’s with mass effect for non Contact, Lead, Account objects.
Currently being used by sales operations to assist with marketing campaigns and deal with data imports and reassignment of contact owners based on custom lookup on accounts.
July 02, 2020
DemandTools is powerful but difficult to use
We use DemandTools within our IT Salesforce team to mass manage large amounts of records, especially deleting and modifying contacts. It's quicker and more comprehensive than any other tool when managing large amounts of data, more than a couple thousand records.
We use DemandTools primarily for deduplicating our accounts/contacts. We have used some of the other tools as well, such as Reassign Ownership and PowerGrid. We use PowerGrid for updating and maintaining our Salesforce instance.
DemandTools is used exclusively within our data steward and business intelligence teams. The data stewards regularly run list imports, account and contact deduplication, direct field updates for standardization and other mass data updates to conform to business rule changes. The BI team regularly uses the ID lookup feature to merge CRM data with external data sources for analytics purposes.
July 02, 2020
Powerful Data Software
For the price point, DemandTools is an unmatched tool for cleaning up data in Salesforce (or Dynamics). It allows you to get extremely granular, and also apply your methodology to a large number of records at once. Once you've cleaned up what you have, it also allows you to put measures in place to prevent junk data from living in your database.
July 02, 2020
Powerful tool to save you time!
DemandTools is used by our Salesforce COE extensively within our org. The tool is powerful enough to extract large pieces of information and flexible enough to update and de-dupe records for our changing business needs.
June 29, 2020
DemandTools: Every Salesforce Admin's Fix-It tool!
Currently, DemandTools is being used only by our Business Intelligence department. We have 4 members of our department who use DemandTools for daily deduping of records, mass impact and job builder for name and address maintenance using Fuzzy Logic and proper case to fix all of those all caps or all lowercase entries, and PowerGrid to globally mass delete fields that aren't needed, make adjustments to fields that need to be changed or any type of global change needed based on the object. We have 2 Salesforce orgs and DemandTools enables us to make daily or even weekly adjustments to data as changes are deemed necessary.
June 28, 2020
Wouldn't be able to function without DemandTools
DemandTools is being used by a handful of Salesforce super users and the Business operations team. We have one person in product marketing who uses the platform to help mass manage price book/product data to include associating image files with their correct product records and manage a custom process for publishing price book entries to be visible by external users on our Salesforce communities portal.
The Operations team is using the platform to do a lot of different things: data management of opportunities and point of sale data, loading in point of Salesforce data leveraging prebuilt scenarios. swapping out products on opportunities, and some scheduled jobs which overcome some system limitations within Salesforce. DemandTools is our primary tool for managing all of our Salesforce data.
The only thing we don't like is how DemandTools is bundled in with all of Validity's other products now, DemandTools has the highest value and ROI and for us and should really be its own product for purchase. price has increased since Validity took over the product.
The Operations team is using the platform to do a lot of different things: data management of opportunities and point of sale data, loading in point of Salesforce data leveraging prebuilt scenarios. swapping out products on opportunities, and some scheduled jobs which overcome some system limitations within Salesforce. DemandTools is our primary tool for managing all of our Salesforce data.
The only thing we don't like is how DemandTools is bundled in with all of Validity's other products now, DemandTools has the highest value and ROI and for us and should really be its own product for purchase. price has increased since Validity took over the product.
June 28, 2020
DemandTools Review
Our sales/sales operations team mostly uses DemandTools to cleanse Account-related data, particularly as it pertains to mass ownership assignments for commissioning purposes; ensuring that our Account hierarchy is consistent with the correct level of ownership across all objects is crucial, and DemandTools helps us maintain those relationships with repeatable and schedulable processes.
DemandToola is being used by our organization for addressing the problem of duplicate leads in the system.
This tool is being used in our company by the Department of Information Technology. Converting Leads is a breeze with the Lead Conversion in-demand tool. Leads can be compared to contacts and accounts using powerful and flexible matching techniques. When matches are found, the leads can be converted and merged into the matching contact, or a new contact on an existing account. Our system continuously get thousands of duplicate leads in our system. To address this we use DemandTools and everyone is now happy with the no-code deduplication we have in our system.
This tool is being used in our company by the Department of Information Technology. Converting Leads is a breeze with the Lead Conversion in-demand tool. Leads can be compared to contacts and accounts using powerful and flexible matching techniques. When matches are found, the leads can be converted and merged into the matching contact, or a new contact on an existing account. Our system continuously get thousands of duplicate leads in our system. To address this we use DemandTools and everyone is now happy with the no-code deduplication we have in our system.
June 27, 2020
Great product! Helps us every day.
We use DupeBlocker to find and merge potential duplicate records in our Salesforce org. It is a vital part of our daily operations. We are able to both auto-merge records and also identify and view duplicate matches allowing us to decide what records need to be merged and what data to keep. We would not be able to function without it. We also use DemandTools to identify potential matches in files from outside sources using similar criteria to what we have set up in DupeBlocker.
DemandTools is used by multiple teams, including our Salesforce team, Revenue Operations, and Marketing. We use it to upload/de-dupe new accounts, as well as to de-dupe existing accounts and mass update leads/accounts. It helps us keep our Salesforce database clean and organized.
June 22, 2020
I love how user-friendly DemandTools is!
We primarily use DemandTools for data de-duping, for finding record IDs, and mass updating data. It is currently being used by the Enrollment office (Office of Admissions). It has been very helpful to help with the merging of duplicate records in our system especially when students apply to our college through various platforms using different email IDs, which is our unique identifier.
We use DemandTools as a Revenue Operations department. Our team is responsible for Salesforce & all martech. It helps us keep our data clean and up to date so that all Salesforce users can be empowered to do their jobs efficiently. One specific use that has been extremely helpful at our organization is the Lead Conversion module. We use it to match Leads to Accounts which has transformed our ability to conduct account based sales & marketing activity.
June 21, 2020
Excellent tool for every Salesforce administrator
The tool is used mainly to support and manage Salesforce data. First, we use it for mass editing or creating new records. It is also invaluable as a tool to search for additional data based on one value, e.g. an email address. It is also the best way to mass combine/merge duplicates. Daily work without DemandTool now seems impossible.
I use DemandTools to facilitate collecting, cleaning, and transferring data. It addresses problems related to ensuring our data can best be used to measure both the impact of our programs and the effect of our fundraising initiatives. It also allows, in certain cases, for an easier experience on users of the Salesforce software.
June 20, 2020
DemandTools works well for the most part, there are some things that can be made better
We use it to manage data quality in my team, but it is used across departments but for different purposes. My team manages contacts and leads. We use it primarily for duplicate management for contacts and lead objects to query data in real-time and to mass convert leads to contacts.
June 20, 2020
Powerful Solution for Salesforce Data Management
We use DemandTools for record inserts and updates supporting all departments in a single business unit. Examples: Import lists, dedupe lead, contact account records, record owner updates, etc. There are three active users. It's not a tool suitable for our entire organization to use due to the ability to make large changes quickly.
June 20, 2020
Gets the job done
Only a few people at the company use it, but we use it to clean up our database.
June 20, 2020
DemandTools is Essential for TargetX
DemandTools is used to support our admissions process through TargetX. We mainly utilize MassEffect to make large scale changes to multiple records at once.
We have a lot of data insert/update requirements on an ongoing basis. It is being used by the I.T. department to perform data management and keep Salesforce up to date with the changes needed by business folks. It addresses problems related to complex data updates and saves tons of time for us admins.