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Demodesk

Demodesk

Overview

What is Demodesk?

Demodesk is designed to provide in-call assistance, meeting insights, and automated scheduling to help sales development representatives manage prospects and close deals.

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Recent Reviews

TrustRadius Insights

Demodesk has proven to be a valuable tool for conducting sales calls, with users praising its efficient demonstrations, automatic call …
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Demodesk delivers

8 out of 10
January 25, 2023
Incentivized
I've been a part of a sales team that uses it at a previous company. It was nice to let customers schedule time with our team when it fit …
Continue reading
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Pricing

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Unavailable

What is Demodesk?

Demodesk is designed to provide in-call assistance, meeting insights, and automated scheduling to help sales development representatives manage prospects and close deals.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Demodesk?

Demodesk is designed to provide in-call assistance, meeting insights, and automated scheduling to help sales development representatives manage prospects and close deals.

Demodesk Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(7)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Demodesk has proven to be a valuable tool for conducting sales calls, with users praising its efficient demonstrations, automatic call recordings, and visually appealing workspace for prospects. Sales teams have particularly appreciated the lack of lagging from personal screens, which has improved the overall experience. Additionally, Demodesk has been successfully used for onboarding new customers, thanks to its impressive playbooks and shared control feature that facilitate easier product walkthroughs. This has led to more seamless and efficient training sessions.

Customers have also found Demodesk to be a reliable sales platform for meeting new international agents. Compared to simpler video conferencing tools like Zoom or Google Meet, Demodesk offers a more comprehensive solution with its advanced features and functionalities. The convenience of scheduling calls that fit everyone's schedule without manual management has been greatly appreciated by users. For SMEs, Demodesk eliminates the need for time-consuming scheduling by seamlessly integrating with calendars.

Demodesk stands out as one of the top video conferencing tools in the market, often competing directly with well-known platforms like MS Teams. Its highly praised screen sharing feature saves session recordings in the cloud, eliminating the need for private session recording. Additionally, Demodesk proves to be a helpful software for coaching sales reps during calls by automating administrative tasks and providing note-taking capabilities. Users have also found value in the platform's integration with calendars for scheduling calls and improving overall sales performance.

Improved Branding: Several users have noted that the branding of the product has been improved, creating a more professional and polished image. This enhancement is likely to positively impact customers' perception of the product.

Better Quality Videos: Many reviewers have appreciated the higher quality videos provided by the product. The improved resolution or visual clarity of the videos enhances the overall user experience and allows for better communication through visual content.

Automation of Sales Tasks: Some users have mentioned that the product effectively takes work off salespeople's shoulders. This automation feature assists in reducing the workload for sales staff, allowing them to focus on other important tasks and increasing their productivity.

Errors in Meeting: Some users have experienced occasional errors while using the software, which could potentially cause issues in meeting. These errors need to be addressed and resolved promptly to ensure a smooth user experience and avoid any disruptions during important meetings.

Lacking Reporting Feature: Several reviewers have found the reporting feature to be lacking in functionality and suggested room for improvement. Enhancing the reporting capabilities would provide users with more comprehensive insights and analysis, leading to better decision-making processes.

Lengthy Onboarding/Setup Process: Many users mentioned that the onboarding/setup process was lengthy, requiring significant time and effort. Streamlining this process by simplifying steps or providing clearer instructions would help users get up and running quickly, reducing frustration and improving overall user satisfaction.

Users have made several recommendations for Demodesk based on their experiences. The most common recommendations are as follows:

  1. Try Demodesk: Many users recommend giving Demodesk a try, particularly for hands-on online sharing and safe meetings during the pandemic. It is suggested that professionals, agencies, students, and working professionals should use the free trial version of Demodesk first for 7 days before making a purchasing decision.

  2. Great Features and Convenience: Users appreciate the range of features offered by Demodesk, which they find extremely useful for connecting with customers from different parts of the world. They consider it a great platform for demos, sales purposes, and remote technical support. Demodesk is also seen as the best and most convenient screen sharing solution for sales, offering excellent audio and video quality.

  3. Integration and Design: Reviewers have mentioned that integration with other platforms is seamless and recommend integrating Demodesk with other tools. Additionally, users love the software design of Demodesk and find it suitable for both small and large companies.

Overall, users highly recommend trying out Demodesk for its features, convenience, international connectivity, and integration capabilities.

Reviews

(1-6 of 6)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Demodesk is one of the best video conferencing tools. Demodesk is in direct competition with the best in the market, i.e. MS Teams. The best part of Demodesk is its screen sharing, as there is no need to record the session in private space as it will be saved in the cloud. Instead of sharing the local desktop, they provide a virtual display that acts as a medium to meet and engage with other users or customers.
  • Screen Sharing
  • Virtual Display
  • More reporting functionality
Well Suited: Demodesk gives a smooth and professional platform to host our demos, and solves a lot of data issues by syncing with our CRM, so all our notes and information from our demos are immediately updated. Less appropriate: We have all the data that syncs to our CRM and weekly reports from DemoDesk, but it would be great to have more visibility of the data and more ways to look at the information coming in.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Demodesk was used as an experiment in our organization through our admissions department - as they would have to recruit agents that would also recruit future students. Therefore, we tried to use it as a sales platform when meeting new international agents instead of a simple ZOOM or Google meeting.
  • Allows attendees to work on the same screen without downloading anything.
  • No downloads or lags in the software.
  • Clean interface.
  • Ability to record sessions.
  • Interactive screen-sharing.
  • No chat functionality.
  • No intercom integration.
  • Program can become buggy and unstable.
Demodesk has the ability to have all meeting attendees work on the same screen without downloading anything. For us, it really increased potential customer's engagement/sense of participation, because now they can play with the software themselves instead of us showing them how it works, and they can try with a real use case instead of mock data we made.
January 25, 2023

Demodesk delivers

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I've been a part of a sales team that uses it at a previous company. It was nice to let customers schedule time with our team when it fit everyone's schedule. Also nice that we didn't have to manage it ourselves. And from an SME standpoint, I don't have to waste any time thinking about scheduling, it just shows up.
  • Scheduling
  • Time Management
  • Meeting Handoffs
  • Screen Sharing
  • Interface
  • Aesthetics
  • Pricing Model
It's well suited if you have a lot of customer meetings and you need to juggle the time of your internal employees and external clients. Finding time where everyone's schedules link up is frustrating, as well as many meeting share sites that have limited capabilities. Demodesk is great if you have a product to show off and need a good platform to do that with.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Demodesk is a helpful software that allow us to coach our sales reps during the call. It also lets us take notes and automate some of the administrative tasks that are annoying to do in sales. We also use it to help schedule the calls and integrate it with our calendars. Overall the tool is super helpful and helped us increase sales.
  • Calendar Invites
  • Host Meetings
  • Automate Tasks
  • Hard to learn Initially
  • Price
  • Customer Support
We use Demodesk to coach our sales reps during the call. We also use it to take notes and automate some of the administrative tasks. We also use it to help schedule the calls and integrate it with our calendars to avoid overlap. Overall the tool is super helpful and helped us increase sales.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This is a very important tool we use for the sales stack. We use Demodesk to onboard our new customers. The playbooks for the demo are simply amazing; the shared control is a really good feature and helps us for an easier walkthrough of our products being offered to our customers.
  • Share control.
  • Live Preview.
  • Presentation.
  • Meeting Scheduling.
  • Content Creation.
  • Playbook Customization.
  • SF Syncing.
  • Not easy to maneuver on Mobile.
Demodesk is an easy-to-use and intuitive screen-sharing solution. It is well-suited for onboarding customers that need assistance with navigating the new platforms and learning more about products that are being offered. The playbooks give a great opportunity for upselling.
Marissa Novak | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Demodesk really helped us with sales calls in the new digital world. This helps the sales team have more efficient demonstrations, automatic recordings to help remember the calls, and a much more visually appealing workspace for our prospects to see. The lack of lagging from personal screens was a huge help as well.
  • Improved branding.
  • Better quality videos.
  • Takes work off of salespeople.
  • Occasional errors that can cause issues in meeting.
  • Room for improved reporting.
  • Lengthy onboarding/ setup.
Demodesk is perfect for sales and marketing professionals, particularly in the technology & software space. Instead of screen sharing a demonstration, you can use their platform. This causes many fewer issues with lagging, poor internet connection, etc., which causes a much smoother demonstration of the software. It is great for marketing as well as being able to incorporate branding and improving consistency in the appearance of sales meetings.
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