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Dentrix

Dentrix

Overview

What is Dentrix?

Dentrix is a practice management software for dentistries that supports both the clinical and business sides of a practice. Dentrix helps build a practice with integrated eServices — dental software that adds new capabilities to your system — and…

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Recent Reviews

TrustRadius Insights

Dentrix has been utilized since 2017 to seamlessly convert paper records into scanned documents within the Dentrix EMR system. Users have …
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Love it!!

9 out of 10
October 14, 2021
Incentivized
It is being used by all of dental in our organization. No problems at all and it can be accessed from any clinics, it is easy to use, web …
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Dentrix Review

8 out of 10
July 20, 2021
Incentivized
Dentrix is used across my entire dental practice - a private office with 13 employees. It address the problems that arise with paper …
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Product Demos

Voice Perio Dentrix Ascend | Webinar Demo

YouTube

Ascend Demo

YouTube

Appt Check-In Demo

YouTube

Modern, Cloud-Based Dental Practice Management with Dentrix Ascend

YouTube

Introducing Dentrix Ascend

YouTube
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Product Details

What is Dentrix?

Dentrix is a practice management software for dentistries that supports both the clinical and business sides of a practice. Dentrix helps build a practice with integrated eServices — dental software that adds new capabilities to your system — and "Dentrix Connected" products from dental technology companies.

Dentrix Video

Overview of Dentrix

Dentrix Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(23)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Dentrix has been utilized since 2017 to seamlessly convert paper records into scanned documents within the Dentrix EMR system. Users have found it to be a valuable tool for digitizing and organizing patient information, eliminating the need for cumbersome paper charts. The software offers basic capabilities for successful patient care and is complemented by excellent technical support, ensuring a smooth transition from paper-based to digital record-keeping. With Dentrix G7, users can easily set up the EMR system and access it from any clinic, enhancing efficiency and convenience.

The web-based program of Dentrix has proven to be user-friendly, offering features like line-item accounting and user-defined reports. These functionalities assist dental offices in managing their front desk operations, clinical work, and business areas effectively. Dentrix plays a crucial role in scheduling patient appointments, managing claims, and facilitating other billing tasks. It was developed in 1995 by a user who recognized the challenges of paper charting and the need for integration with digital imaging software. Over time, Dentrix has evolved to become one of the top leaders in the dental software industry, providing a reliable backbone for dental offices.

Not only does Dentrix streamline operations and improve workflow efficiency, but it also prioritizes data security. By eliminating the reliance on paper records, Dentrix helps ensure that patient information remains safe and secure. Additionally, dentists have found value in utilizing Dentrix alongside marketing tools to ensure that patients show up for their scheduled appointments. This further enhances patient engagement and practice productivity. Overall, Dentrix serves as an essential solution for dental offices seeking to optimize their record-keeping processes while providing efficient patient care.

Based on user reviews, a common recommendation for Dentrix is to consider other options such as Open Dental for cheaper and easier-to-use software. Users also suggest utilizing the training offered by Dentrix despite its expensive cost and evaluating specific needs and costs before choosing Dentrix. Additionally, seeking guidance from experienced users or Dentrix support when encountering difficulties is advised. It is also recommended to compare Dentrix with other software options and attend training sessions to fully utilize its capabilities.

Attribute Ratings

Reviews

(1-9 of 9)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
This software is definitely a leader in dental, But it has a long way to go. Being in marketing I wish it could connect to HubSpot or other marketing platforms and tell me exactly who came in as a patient and where they came from. Right now there is no way to do it. That I know of at least. I think an office that is more old school and not as progressive as we are would do great with it, but we are in need of a more advanced software. We are looking into other options right now like tab 32.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is used as a patient management system but not as a full-fledged marketing and customer relationship system. The most dentist I have worked with have tried to use it for both marketing and a patient management system and IT Caused a huge mess in their database. I will encourage all dentists to separate both functions and the software that they use to manage them.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Dentrix G7 is better suited for small private dental offices that are not doing federal FQHC data reporting every year. G7 doesn't allow for the full capturing of all FQHC data that is needed as the enterprise edition does. Dentrix G7 also is not suited well for mutliple site dental offices as that is not technically supported. There is a work around requiring a Windows terminal server to setup Dentrix as a server application. Any businesses that have multiple dental offices are better suited for the Dentrix Enterprise edition which does allow for this and hosted Dentrix.
October 14, 2021

Love it!!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Good support and easy integration. I like that Dentrix accepts requests to make changes and prioritizes the requests by how many other companies are requesting the same change. Can access all patients from all locations. It helps us make better decisions. Easy to use. Customer Service is very courteous, professional and helpful. Great graphics and and definitely serves its purpose.
July 20, 2021

Dentrix Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
[Dentrix is] well suited for a busy practice like my own. Does require a significant up front investment. It was already in place when I purchased the practice from the previous owner. May not be suited for a smaller practice that would not find value in the upfront costs associated with it.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Dentrix focuses on the needs of dental practices, and makes it a good candidate for smaller organizations. Larger enterprises should consider integration with other systems, and the complexity involved there. The system also looks and feels a little dated due to the user interface. A modern interface and rebranding would be a nice-to-have.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Dentrix proves to be a great dental software program with loads of features to make your life easier; whether it be in the front or back office. We look forward to all the new updates coming our way that will help simplify Dentrix.
On the other hand, there are SO many features and no one to train you in depth about any of it! We have asked numerous times to get a basic demo on how to get information such as putting in a new patient, adding insurance, running reports etc. Stuff that we already know. Their training are also very basic and never (even when you ask) will they help you go into all the features, they say there are manual and training guides online. How are we supposed to know everything it does and how to use it!
Loyd Dowd, DDS FICOI MCSD | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Dentrix is suited for the smallest practice with only one doctor. It's not for very large practices especially when they have multiple locations. Dentrix Enterprise is for that group.
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