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Deputy

Deputy

Overview

What is Deputy?

Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier.The Deputy…

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile, with a wide range of use cases. Many customers have praised its effectiveness in …
Continue reading

Easy to use!

10 out of 10
April 24, 2023
Incentivized
I use deputy as an employee in order to clock in and out of classes that I teach. It is what our manager uses to schedule us. We can offer …
Continue reading

Custom Reporting I Need

10 out of 10
February 28, 2023
Incentivized
We use Deputy for all staff scheduling, leave management, and company-wide communication. Deputy makes it simple to make changes or …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Scheduling Only

$2.50

Cloud
per user

Scheduling, Time and Attendance

$4.50

Cloud
per user

Enterprise

Custom pricing for enterprise clients

Cloud
per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.deputy.com/pricing?utm_sour…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Deputy?

Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier.

The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what matters.

Deputy aims to help businesses become more profitable, connected, and trusted by each team member — their goal is to make that happen for workplaces in every community, worldwide.

Deputy boasts more than 250,000 workplaces internationally as users. Businesses across industries can manage their staff, give teams a way to track their shifts, and free up time for people to focus on what’s important to them.

Deputy Features

  • Supported: Scheduling
  • Supported: Timesheets
  • Supported: Time Clock
  • Supported: Payroll Integration
  • Supported: Communication
  • Supported: Task Management
  • Supported: Mobile
  • Supported: Performance Management
  • Supported: Time Tracking
  • Supported: Shift Planning

Deputy Screenshots

Screenshot of Manage your business from your pocket.  See who is currently on the clock and who is late.Screenshot of What if someone doesn't show up for a shift? Find a replacement from your phone in seconds!Screenshot of Enterprise level experience in an elegantly designed iPad app.

Deputy Videos

Get started in minutes, schedule staff efficiently, and connect your teams. Deputy makes managing people simple. Learn how to get the most out of Deputy, from scheduling to timesheets and payroll.
Get started in minutes, schedule staff efficiently, and connect your teams. Deputy makes managing people simple. Learn how to get the most out of Deputy, from scheduling to timesheets and payroll.
Time tracking software applications are used to record and analyze employee, contractor and consultant time spent on jobs and tasks. In this video, the TrustRadius team showcases some of the leading Time Tracking software available - including Deputy.

Deputy Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States of America, Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Deps, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina, Burma, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Rep, Chad, Chile, People's Republic of China, Republic of China, Colombia, Comoros, Democratic Republic of the Congo, Republic of the Congo, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Danzig, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gaza Strip, The Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Holy Roman Empire, Honduras, Hungary, Iceland, India, Indonesia, Iran, Iraq, Republic of Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jonathanland, Jordan, Kazakhstan, Kenya, Kiribati, North Korea, South Korea, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mount Athos, Mozambique, Namibia, Nauru, Nepal, Newfoundland, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Ottoman Empire, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Prussia, Qatar, Romania, Rome, Russian Federation, Rwanda, St Kitts & Nevis, St Lucia, Saint Vincent & the, Grenadines, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe
Supported LanguagesEnglish, French, Italian, German, Portuguese, Simplified Chinese, Spanish, Traditional Chinese

Deputy Downloadables

Frequently Asked Questions

When I Work, HotSchedules, and UKG Workforce Central (discontinued) are common alternatives for Deputy.

Reviewers rate Availability highest, with a score of 9.5.

The most common users of Deputy are from Small Businesses (1-50 employees).

Deputy Customer Size Distribution

Consumers2%
Small Businesses (1-50 employees)68%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(462)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile, with a wide range of use cases. Many customers have praised its effectiveness in improving productivity and organization in the workplace. Users have reported using this product for project management, task tracking, and team collaboration. In addition, it has been widely used for personal organization and time management, with users noting its ability to help prioritize tasks and set deadlines.

Reviewers have highlighted the product's usefulness in streamlining communication and enhancing collaboration within teams. With its intuitive interface and robust features, users have been able to easily assign tasks, track progress, and share files with colleagues. The ability to set reminders and notifications has been particularly valued by users who rely on this product to stay on top of their workloads.

Customers have also praised this product for its flexibility in adapting to various industries and job roles. From professional service providers to creatives, users from different fields have found value in this product. Whether it's managing client projects or organizing creative campaigns, this tool has proven to be an effective solution for diverse workflows.

Overall, the versatility and intuitive nature of this product have made it a valuable tool for individuals and teams looking to enhance their productivity and organization. With its wide range of applications, users have been able to tailor it to their specific needs, making it an essential tool for both personal and professional use.

Feed Feature: Users have praised the new feed feature for keeping them updated on important information and changes. This feature has been mentioned by several reviewers as a valuable tool for staying informed in real-time.

Integration with Current Software: The integration capabilities of the software were highly praised by users, who found that it streamlined administrative tasks and processes. Many reviewers specifically mentioned how this feature saved them time and improved efficiency.

User-Friendly Nature: The user-friendly nature of the software was highlighted by employees, who found it easy to navigate and use effectively. Multiple users commended its intuitive design and interface, making it accessible for both new and experienced users.

Confusing User Interface: Many users have expressed frustration with the confusing user interface of the software, making it difficult to navigate and complete tasks efficiently. Some reviewers have mentioned that they struggle to find specific features or settings due to a lack of intuitive organization.

Functionality Issues with Clocking In and Copying Shifts: Several users have encountered difficulties with clocking in and copying shifts within the app, causing inconvenience and disrupting their workflow. A number of reviewers have reported instances where their clock-in/out records were not accurately recorded, leading to discrepancies in their timesheets.

Lack of Integration with Point of Sale Systems and Payroll Software: A significant number of users have voiced their dissatisfaction regarding the lack of integration options available for certain point of sale systems and payroll software. This has resulted in manual data entry processes and increased chances of errors or inconsistencies between different platforms.

Users highly recommend using Deputy for its scheduling and time and attendance features, especially for companies utilizing Google/Gsuite. They find it to be an easy-to-use time card application that is particularly beneficial for service-based industries. Users suggest consistently using Deputy to avoid any data discrepancies and appreciate how it simplifies staff and time management compared to traditional paper timesheets and rotas. With Deputy, businesses can effectively manage their workforce and streamline payroll processes. Its user-friendly interface and dependable customer support make it a popular choice among employers and employees alike. Additionally, Deputy offers features such as staff notifications, rostering, and easy transfer of data to other programs. Overall, users believe that Deputy is a reliable time-tracking and rostering solution that can greatly improve day-to-day operations in various industries.

Attribute Ratings

Reviews

(1-25 of 408)
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April 24, 2023

Easy to use!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use deputy as an employee in order to clock in and out of classes that I teach. It is what our manager uses to schedule us. We can offer shifts up and or put in vacation requests. It keeps us all on the same page and helps our manager with pay roll!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Deputy is used by 3 key managers. Allows the managers to create shifts and view employees attendance, punctuality, and run reports to analyze paid time off. Unlike ADP's time keeping module, we do not enter pay rates in Deputy in order for these managers to use the system without having access to certain confidential information.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Deputy runs our weekly schedule and day-to-day tasks for us. I create the rosters usually a month in advance and staff can confirm each shift. Staff can enter in their own unavailability which helps with my scheduling and it's easy for them to find their own replacement if they're unable to make a shift.
Sergey Ratakhin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Deputy to simplify timesheet management. Started using it about two years ago when I first needed to hire people. I spent a few weeks evaluating other solutions and found Deputy to be the easiest to implement and use. It integrates with Xero, has self-service features, and doesn't cost too much. There are occasional bugs with shifts left open and syncing data to Xero, but the support has been responsive.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Deputy to plan the shifts for our 3 locations. It helps us to use 1 simple software product to send out the shifts to all of our employees. No need to change programs or accounts, we can see all locations in 1 screen. The employees can pick up open shifts and request leaves on their own. While on shift, the employees use Deputy to clock in and clock out. Most employees use the app on their smartphone, which makes it easy for them to use most of the features. It helps that they don't have to ask questions to us about scheduling anymore. We also use the message board inside Deputy to send out messages to specific teams. While this option is a bit limited, it is a good way to send messages from time to time. At the end of the month we make a simple export of all the hours worked and send it to our administration. We can adjust hours and breaks inside Deputy in a few clicks, so we are always sure all the hours arre correct. This saves a lot of time for us.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Deputy is being used to track employee shift start and end times as well as breaks. It has conveniently been set up on a wall-mounted tablet, which also enables it to capture a picture when accessed. This prevents employees clocking in or out for other people. Managers are also able to easily publish schedules and access or edit timesheets and record time off.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Deputy to manage schedules, leave requests, and sick time for a team of 6. There is only 1 location and no departments. This scheduler allowed me to automate the scheduling process for staffing a public library. Previously I used an excel file and printed sheets to share the schedule, I wanted an app-based solution that would sync with a calendar.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are an event supplier working in corporate and film /tv. So my staff works randomly 24/7 on an event-by-event basis. Deputy allows me to build rosters easily and quickly, updates are immediately available to staff as shifts often change at very short notice. I can include all the essential information with the shift so the guys know the what where when how.
February 28, 2023

Custom Reporting I Need

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Deputy for all staff scheduling, leave management, and company-wide communication. Deputy makes it simple to make changes or updates to the schedule and make sure the affected employees receive a push notification right on their phones. I can also easily send messages to individuals or groups within our organization.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Before Deputy, we used paper timesheets. This was a cumbersome process as our employees would forget to fill them in or hand in their timesheets altogether. We started using Deputy to streamline our timesheet process as well as reduce paper waste and we haven't looked back. Our employees downloaded the app onto their smartphones and are able to record their times with the information available to me immediately. Deputy integrates seamlessly with Xero and the payroll process time has reduced significantly with the use of Deputy. Deputy has many features. We don't use them all as we are a small business but can see how they can benefit businesses of any size in any industry.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Deputy for my employees to sign in and out of work and lunch breaks. I also use Deputy to approve employee work hours so that I can process payroll. Deputy is also linked to Xero which has simplified our payroll process immensely. I also use Deputy to create a roster [that] can be seen by all my employees.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Deputy is useful for managing rosters and payroll systems much better way in the hospitality sector. We can set up people as per the department. However, its integration with a payroll system like Xero needs to be simplified to save time and improve efficiency.
Veronica Meyers | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses Deputy to track hours and scheduling. It is a convenient way to track hours. Our managers have a simple time approving pay sheets. previously, we were using pay to track hours and it was an absolute nightmare. This is far and above better than what we did previously.
October 28, 2022

Deputy for Hospitality.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use Deputy to manage our staff rostering and timesheets and integrate with MYOB for payroll. The added functionality of being able to assign tasks to not only individual employees but also areas is handy, along with the Newsfeed being able to keep all staff members updated easily.
Score 9 out of 10
Vetted Review
ResellerIncentivized
I am working in an accounting firm and Palisade is one of our clients. Deputy is not directly used by our firm but by Palisade Hotel. I introduced and implemented Deputy to Palisade Hotel 4-5 years ago and since then Hotel start managing their staff very effectively and managers are top of the employees' timesheet and rostered hours. We can now, track their time very easy, estimate future weeks salary cost and prepare very accurate payroll reports.
August 29, 2022

Deputy to the rescue!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Deputy is used across all of our organization, and it is managed by about half of it. It helps us track and verify employee times effortlessly and makes prepping for payroll much easier. It takes the hassle out of ensuring accurate pay to employees while giving us peace of mind that our employees are able to be held accountable.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Deputy to track all of our retail store employee hours, and then import that over to Gusto for our payroll. It works really well, and we haven't had any software issues. We tried a phone app before Deputy. However, the problem we ran into was that after phone updates it didn't auto-launch, or an employee might forget their phone, etc. So, having Deputy run on a tablet that they can check into every shift was the far easier method. The ability for it to intergrade with Gusto was also a plus!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use deputy for the following Creating employee schedules & shifts Employees clocking in & clocking out for shifts [management] of employee [time-off] requests Managing & approving employee timesheets Importing employee timesheets into our payroll system in order to process payroll[.]
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Deputy allows us to have a concise scheduling program that flows between all areas of our brewery. Whether production or front of house it affords my employees to manage their time and see their schedules in advance. The ability to geotrack logins allows the management team to see that offsite events are being attended by the right people who have been scheduled.
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