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DeskRoll Remote Desktop

DeskRoll Remote Desktop

Overview

What is DeskRoll Remote Desktop?

DeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app…

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Learn from top reviewers

DeskRoll Remote Desktop to the Rescue!

Rating: 7 out of 10
July 12, 2022
IncentivizedVetted ReviewVerified User
DeskRoll Remote Desktop was very helpful when we went on lockdown due to the pandemic. We installed this in our office PCs so that we were able to access work documents from h...
Continue reading
Verified user
Administrator
DeskRoll Remote Desktop1 year of experience

DeskRoll Remote Desktop is pretty amazing!

Rating: 8 out of 10
January 8, 2019
IncentivizedVetted ReviewVerified User
I currently use DeskRoll Remote Desktop for accessing different types of personal computers at different organizations with my clients, to troubleshoot hardware and software i...
Continue reading
Matt Karcher
Executive - Information Technology
Owner
Karcher Computer Consulting
DeskRoll Remote Desktop1 year of experience
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Pricing

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DeskRoll Lite

$8.25

Cloud
per user/per month

DeskRoll Pro 1 Month

$29.95

Cloud
per seat

DeskRoll Starter

$39

Cloud
per user/per year

Entry-level set up fee?

  • $3.25 per seat/per month
    Optional
For the latest information on pricing, visithttps://deskroll.com/license.php

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is DeskRoll Remote Desktop?

DeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer.

DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remote access to the user's local computer (the one that they are sitting at).

DeskRoll Remote Desktop Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Multi-platform remote control

Additional Features

  • Supported: View remote session statistics.
  • Supported: Generate invoices based on remote session time.
  • Supported: Brand remote access applications with your company logo.
  • Supported: Multiple displays support.
  • Supported: Virtual keyboard.
  • Supported: Get remote access activity reports.
  • Supported: Switch to a custom display resolution without affect system display settings.

DeskRoll Remote Desktop Screenshots

Screenshot of DeskRoll remote connection view - Windows remote desktop.Screenshot of DeskRoll wizard that quickly guides you through basic remote access scenarios.

DeskRoll Remote Desktop Videos

DeskRoll workflow explained
DeskRoll features overview

DeskRoll Remote Desktop Integrations

DeskRoll Remote Desktop Competitors

DeskRoll Remote Desktop Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesWorldwide
Supported LanguagesEnglish

DeskRoll Remote Desktop Downloadables

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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-2 of 2)

DeskRoll Remote Desktop is pretty amazing!

Rating: 8 out of 10
Incentivized
January 08, 2019
MK
Matt Karcher
Owner
Karcher Computer Consulting (Information Technology and Services, 1-10 employees)
Vetted Review
Verified User
DeskRoll Remote Desktop
1 year of experience
View profile
Use Cases and Deployment Scope
I currently use DeskRoll Remote Desktop for accessing different types of personal computers at different organizations with my clients, to troubleshoot hardware and software issues remotely. It really saves time and resources because of the ability to remote in at any computer. Clients like it because I can remote in at night when they are not using their computers.
Pros
  • Ability to remote in at any time
  • Can support unlimited clients with hardware and software issues
  • Multiple remote client logins
  • Cost!
Cons
  • DeskRoll has really done a great job with this software and I don't see any need for improvement
Likelihood to Recommend
DeskRoll Remote Desktop is well suited for consultant and remote support. It's less appropriate for clients worried about security and anytime remote access.
DeskRoll Remote Desktop Feature Ratings
Remote Administration (6)
81.66666666666666%
8.2
Screen sharing
90%
9.0
File transfer
80%
8.0
Instant message
70%
7.0
Over-the-Internet remote session
90%
9.0
Initiate remote control from mobile
80%
8.0
Multi-platform remote control
80%
8.0
Return on Investment
  • Positive: Cost of software versus other vendors
  • Positive: Instant access to clients makes them very happy
  • Positive: Cost of gas and labor reduced
  • Negative: Less time spent at client locations
Alternatives Considered
Cost, ease of use, file transfer and chat capabilities.
Other Software Used

DeskRoll Remote Desktop to the Rescue!

Rating: 7 out of 10
Incentivized
July 12, 2022
Verified User
Administrator in Other
Staffing & Recruiting Company, 51-200 employees
Vetted Review
Verified User
DeskRoll Remote Desktop
1 year of experience
Use Cases and Deployment Scope
DeskRoll Remote Desktop was very helpful when we went on lockdown due to the pandemic. We installed this in our office PCs so that we were able to access work documents from home. We've used many remote services before but this one worked the best for us - we were able to remotely access our QuickBooks Desktop account without having to install various versions on different PCs, this allowed us to print checks from home and continue business seamlessly. This saved us the additional costs of paying for Microsoft licenses for each individual computer. Thanks to DeskRoll Remote Desktop, it was like we never left the office.
Pros
  • It is user-friendly.
  • It does it's job really well.
  • It makes accessing your remote office desktop a breeze.
  • There is no lag time, your feed refreshes in real-time.
  • It does not kick you off like other remote services tend to do.
Cons
  • It could be more cost-effective.
  • It could include better "help" or "how-to" sections for people who are not as tech savvy.
Likelihood to Recommend
During the pandemic, our company worked remotely. Various staff in our company had technical difficulties or needed assistance installing software in order to work. DeskRoll Remote Desktop helped us to make this process seamless. Rather than deal with the aggravation of trying to walk someone through something over the phone, we were able to get things established in a simple, easy way.
DeskRoll Remote Desktop Feature Ratings
Remote Administration (6)
43.33333333333333%
4.3
Screen sharing
80%
8.0
File transfer
80%
8.0
Instant message
N/A
N/A
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
N/A
N/A
Multi-platform remote control
N/A
N/A
Return on Investment
  • It saved time, which always saves money!
  • It allowed us to save money on additional software licensing - we now use Quickbooks through the use of DeskRoll Remote Desktop.
  • DeskRoll Remote Desktop allowed us to transition to work-from-home easily, which saved us valuable time during the pandemic.
Alternatives Considered
We've used various services - RemotePC, LogMeIn, Go2MyPC, etc. We have used it all and none have been as great as DeskRoll Remote Desktop. In other versions, the screen is not super legible, meaning the text is fuzzy or ill-fitting to the viewer's PC screen. We've experienced click delays, and recurring issues where we get kicked off and our data is lost. However, that doesn't happen with DeskRoll Remote Desktop.
Other Software Used
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