Highfive, by Dialpad Reviews

41 Ratings
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Score 7.8 out of 100

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Reviews (1-5 of 5)

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February 28, 2020
Adam McCracken | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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Support Rating

5
I haven't needed support for the most part, which is a positive for Highfive. It's intuitive and most features are straightforward to use. In the one instance that I did contact them, it took them longer then expected to respond, but they were able to answer my question once they did.
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February 13, 2020
Jon Walka | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
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Support Rating

5
I've only on a few occasions had to reach out to support at high five and in each case, it was to find out it was a feature that didn't exist and would let me know if it gets added. They never added the feature and never followed up. Not even to check in and see how the issue was.
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March 06, 2020
James Reich | TrustRadius Reviewer
Score 9 out of 10
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Verified User
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Support Rating

8
I have only called support once for an issue with the iPhone and they were able to resolve my issue.
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January 29, 2020
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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Support Rating

9
The support was relatively standard for Highfive. They have a chat bot option on their webpage, which is great to use for straight forward, easy answers to capabilities and where to find features. Should you have more of a deeper integration or bug issue, you can email support. Luckily I've never had to escalate my need for support beyond the chat bot option.
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Highfive, by Dialpad Scorecard Summary

Feature Scorecard Summary

High quality audio (25)
8.5
High quality video (25)
8.7
Low bandwidth requirements (22)
6.3
Mobile support (20)
8.0
Desktop sharing (23)
9.0
Whiteboards (4)
8.0
Calendar integration (18)
7.3
Meeting initiation (24)
6.7
Integrates with social media (5)
8.0
Record meetings / events (7)
7.7
Slideshows (9)
9.0
Live chat (10)
7.6
Audience polling (1)
6
Q&A (5)
9.0
User authentication (14)
6.0
Participant roles & permissions (13)
6.0
Confidential attendee list (5)
5.6

What is Highfive, by Dialpad?

Highfive aims to simplify business collaboration with a conferencing platform that builds connected cultures.

Starting with no app downloads or pin codes, Highfive is built to be easy enough for anyone in an organization to collaborate effortlessly. According to the vendor, Highfive’s all-in-one solution reduces IT headaches usually associated with video conferencing. The meeting room hardware takes just minutes to set up, with no need to hang mics or set up dedicated computers. With HD cameras and industry-leading audio powered by Dolby Voice, Highfive makes it feel like everyone is in the same room while still being affordable enough to enable collaboration for every employee and in every meeting room.

The vendor states Highfive used by thousands of organizations including The Atlantic, Expensify, Harry's, Rue La La, Rolling Stone, Paperless Post, and Betterment. Highfive was acquired by Dialpad in September 2020.

Highfive, by Dialpad Features

Has featureEasy to use video and web conferencing that puts the user experience first.
Has featureWireless projection that eliminates the need for wires and dongles.
Has featureAdmin dashboard for monitoring end-user activity.
Has featurePainless setup process takes less than 5 minutes, frees up IT resources.
Has featureiPhone and iPad apps offer mobile access to video calls.
Has featureUse your laptop or mobile device to operate the device, no need for a remote control.
Has featureMove video calls back and forth between devices, from laptop to in-room device to mobile phone.
Has featureHighfive's high fidelity microphone array zeroes in on active speakers while canceling out background noises.

Highfive, by Dialpad Screenshots

Highfive, by Dialpad Video

How We Use Highfive Every Day

Highfive, by Dialpad Downloadables

Highfive, by Dialpad Integrations

Highfive, by Dialpad Competitors

GoToMeeting, Google Chromebox for Meetings, Polycom HDX, Cisco TelePresence SX10 Quick Set, Lifesize

Highfive, by Dialpad Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
Starter (minimum 10 users)$9.99per user/per month
Advanced$13.99per user/per month
Premier$16.99per user/per month
Video Conferencing - Select$1,188per room
Video Conferencing - Plus$1,788per room
Video Conferencing - Premium$4,188per room

Affordability that allows you to enable all of your employees and meeting rooms with video conferencing. Highfive's web conferencing software starts at $9.99 per user/month. Plus, extend your Highfive experience into your meeting rooms with hardware and software meeting room plans. Choose your software plan and mix with any of the meeting room plans.

Highfive, by Dialpad Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
FAQ/Knowledgebase
Social Media
Scheduled 1x1

Highfive, by Dialpad Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:U.S., Canada, Australia, New Zealand, European Union
Supported Languages: English

Frequently Asked Questions

What is Highfive, by Dialpad?

Highfive is an integrated hardware and cloud-based software product for room-based video conferencing, wireless projection, and web conferencing. Highfive does not require any downloads, PIN codes, or passwords to use and features unlimited meetings and minutes.

What is Highfive, by Dialpad's best feature?

Reviewers rate Desktop sharing and Slideshows and Q&A highest, with a score of 9.

Who uses Highfive, by Dialpad?

The most common users of Highfive, by Dialpad are from Mid-size Companies and the Computer Software industry.