Dialpad Talk

Dialpad Talk

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.3 out of 100
Top Rated
Dialpad Talk


Recent Reviews

Thanks Dialpad!

March 30, 2022
We utilize for 100% of phone and 50% of text activities for our SaaS based Technology and Services business. ProfileGorilla is a B2B …

Great tool!

February 21, 2022
I use Dialpad Talk for all my work calls! It allows me to connect with customers and receive calls from them as well. My favorite feature …
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Dialpad Delivered

December 20, 2021
Dialpad has replaced our heritage phone system as well as increased the capabilities of our call center teams. While the rollout has just …
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Dialpad Outstanding Results!!!

December 02, 2021
I use the Dialpad Talk to interview clients, a courtesy call to clients, and individual calls to coworkers or managers. I love the product …
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Fantastic new opportunity for my team!!

November 28, 2021
We use Dialpad Talk throughout the entire organization. We implemented this to keep better track of all conversations and to use a system …
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Dialpad Talk Has It All

November 27, 2021
I use analytics, but my absolute favorite is the transcription and [being] able to search it. I also love the PC app and the mobile app. I …

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TrustRadius Award Top Rated 2022
TrustRadius Best of Award, Best Of Relationship 2022
TrustRadius Best of Award, Best Of Value 2022
TrustRadius Best of Award, Best Of Feature Set 2022

Reviewer Pros & Cons

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Video Reviews (3)



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On Premise
per user/per month



On Premise
per user/per month


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On Premise

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Dialpad Talk?

Dialpad Talk is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface. It integrates with the vendor's web conferencing product, UberConference, as well as with G Suite, Microsoft Office 365, Salesforce, LinkedIn, Okta, and Zendesk.

Dialpad has four specialized product offerings that focus on customer/client engagement and communication.

Dialpad Talk: Business phone system with advanced features like voice recognition and call monitoring.

Dialpad Meetings: Web and video meetings with screen sharing and Voice Intelligence.

Dialpad Sell: Sales dialer built for inside sales teams' calls and coaching.

Dialpad Contact Center: Inbound and outbound call center.

Dialpad Talk Videos

Dialpad Talk
In this TrustRadius produced video, one of our teammates who has never used Dialpad before goes through an "unboxing" demo.

Dialpad Talk Competitors

Dialpad Talk Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationNo


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Frequently Asked Questions

What is Dialpad Talk's best feature?

Reviewers rate Usability highest, with a score of 8.7.

Who uses Dialpad Talk?

The most common users of Dialpad Talk are from Small Businesses (1-50 employees) and the Financial Services industry.

Reviews and Ratings




(1-1 of 1)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
As of now, the way this system allows us to call each other, text each other (inner office) as well as communicate with customers while being fully integrated with our CRM (Service Titan) has made everything so much easier for everyone. Thus far, I am super thrilled with the ease of use, integration and all the reasons we chose Dialpad Talk are working great