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My organization uses Dialpad Ai Meetings for both internal staff 1:1 meetings and for conversations with clients. This tool addresses the …
Starting at $20 per month
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What is Dialpad Ai Meetings?
Dialpad Ai Meetings is a web conferencing platform with document management capability that integrates with third-party applications such as Google Drive, LinkedIn, Evernote, and Dropbox. It includes features such as screen sharing, call controls, call recording, and a mobile application.
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Popular Features
- Desktop sharing (48)9.898%
- Meeting initiation (47)9.898%
- Audio conferencing (55)8.282%
- High quality audio (49)8.181%
Reviewer Pros & Cons
Pricing
Free
$0
Cloud
per month
Business
$20
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.dialpad.com/pricing/#meetin…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $20 per month
Features
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Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Dialpad Ai Meetings?
Dialpad Ai Meetings is an HD video conferencing platform used for face-to-face with clients and colleagues from any location, featuring one-click video conferencing, live Ai transcriptions, intelligent collaboration features, and advanced host controls to ensure meetings stay productive and personalized, on any device.
Dialpad Ai Meetings Videos
Video meetings can be conducted in a web browser or Dialpad app, on any device. Dialpad Meetings is a video conferencing tool with built-in AI that takes meeting notes and action items.
In this TrustRadius produced video, one of our teammates who has never used Dialpad before goes through an "unboxing" demo.
Dialpad Ai Meetings Competitors
Dialpad Ai Meetings Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Dialpad Ai Meetings Downloadables
Frequently Asked Questions
Dialpad Ai Meetings is a web conferencing platform with document management capability that integrates with third-party applications such as Google Drive, LinkedIn, Evernote, and Dropbox. It includes features such as screen sharing, call controls, call recording, and a mobile application.
Dialpad Ai Meetings starts at $20.
RingEX, Vonage Business Communications, and 8x8 Work are common alternatives for Dialpad Ai Meetings.
Reviewers rate Slideshows and Q&A and Participant roles & permissions highest, with a score of 9.9.
The most common users of Dialpad Ai Meetings are from Small Businesses (1-50 employees).
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Reviews and Ratings
(186)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Clean and user-friendly interface: Reviewers have consistently praised the clean, simple, and easy-to-use user interface of UberConference. Many users have found the interface to be streamlined, intuitive, and easy to navigate and understand.
Easy setup for new users: Several reviewers have appreciated the web-based platform's straightforward setup process, which makes it accessible even for new users. The ease of sign-up and intuitive use of the platform allow beginners to quickly get started without any complexity.
Reliable customer support: Users have expressed their satisfaction with UberConference's reliable and responsive customer support. Many reviewers consider the troubleshooting process to be straightforward, and they appreciate the excellent support provided by UberConference.
Confusing User Interface: Some users find the user interface of UberConference to be confusing, resulting in a learning curve for new clients. The complexity of navigating through the platform has been mentioned by several reviewers as a drawback.
Difficulty with Screen Sharing: Users have expressed frustration with the screen share function while hosting meetings on UberConference. While it is easy for presenters to share their screen, some reviewers have mentioned that asking potential customers to share their screen requires them to go through multiple steps, which can be challenging for those who are not tech-savvy.
Lack of Video Conferencing: Several users have criticized the functionality of UberConference due to its lack of video call capabilities. They feel that adding video conferencing would greatly enhance the platform's features and make it more competitive compared to other conferencing services.
Based on user reviews, the three most common recommendations for UberConference are to try out UberConference, especially the free version. Users find it simple and easy to use, with crisp clear conferencing and screen controls. They recommend using UberConference for small teams and remote work, although they caution that the call quality may suffer with a large number of participants. Additionally, users suggest exploring other options for larger conferences or webinars, while acknowledging that UberConference is one of the best conferencing tools they've used. They recommend trying out the free version first to see if it meets your needs and taking advantage of a trial period. It's worth noting that some users also provide specific tips for optimizing the experience, such as ensuring participants have the correct PIN number and URL for screen sharing, using Chrome when possible, and upgrading to bypass PIN issues. Overall, users appreciate UberConference's ease of use, call quality, and configuration options compared to other conferencing software.
Attribute Ratings
Reviews
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March 30, 2024
Love it
Score 10 out of 10
Vetted Review
Verified User
- An aftercall summary of what was discussed
- I find it's better than other options in the sense of network stability during the calls
- Ease of joining without having to worry if you have the latest version of the software.
- the transcripts aren't always very accurate
- I haven't looked for this however it would be nice to have breakout style rooms
- Simple interface
- User-friendly mobile app
- Responsive screenshare
- It would be nice to have confirmation of the screen I'm sharing outside of the app
- Clear audio both from me and from those who join the meeting.
- Easy seamless joining and hanging up the meeting.
- Multiple callers at the same time with outstanding audio quality
- I have a dedicated 10-digit number which can be used without a password or code every time for the meeting.
September 28, 2023
Dialpad Ai Meetings Help Nonprofit Orgs Run Lean
- Frictionless entry to meetings.
- Hold music (This is the hands-down favorite of us, and our guests.)
- Chat shares that auto open the chat window. This helps to keep the conversation flowing.
- The accuracy of the AI needs improving
- The search of transcripts needs improving
- There should be the ability to search across all meetings! This would be huge. Others provide this. Otter, and Versational.
- Different camera aspect rations could be better presented. Try hooking up a Nikon camera as a webcam and see what I mean. Many people use high end cameras to present a more professional and impressive image, only to have that image presented with black borders. Not great...
September 21, 2023
Dialpad Meetings Are Better Than Your Web Conference Meetings!
- Audio - for phone and computer dial in
- Visual - I like the default backgrounds and the ability to use webcams
- Screensharing - This is an absolute must!
- Sometimes the audio quality can cut out. That is not always a good thing when in an important meeting.
- Users that don't use Chrome, or haven't updated their browsers experience audio issues
- Every once in a while the visuals will disconnect if the internet bandwidth isn't big enough to host.
February 09, 2023
Excellent provider of online meeting services.
- Screen sharing of project status.
- Dynamic updating of information based on user input.
- Sharing information such as links to data or detailed task description documentation.
- Depending on the specific browser used some people have sound issues.
- With a large number of participants screen updates can be slow.
- Ease of sign up
- Use is intuitive, even if you're new to video meeting products
- Troubleshooting is straightforward
- Support is excellent
- The occasional re-design can make usage a but confusing
- Would like to see the timer placed in a more readily available place
- Would like the ability to download a meeting immediately after completion instead of seeking out the meetings tab
October 03, 2022
Dialpad Meetings has been a wonderful tool for my nonprofit!
- reliable
- accesible
- easy to use
- screen sharing permissions for non hosts can be confusing
- need to be able to see more people on video
August 15, 2022
Soo many features...
- Customizable.
- High quality video.
- Great customer support team.
- It's free.
- Sometimes lags.
- Video sometimes blurry.
- Meetings may freeze.
March 10, 2022
UberConference (DialPad Meetings) Works Great For Me!
- Easy to invite others
- Easy to "lock" the call room for privacy
- The post-call summary is very helpful
- Call quality is great
- On the very rare occasion when I've needed support, they've been awesome
- Honestly, it's great just the way it is.
March 10, 2022
A crucial component for my business and sales
Score 10 out of 10
Vetted Review
Verified User
- Can call out phone numbers
- Integrated with Google Calendar
- Saves ALL calls so I can listen to them
- Has AI to auto transcribe the call
- Does a decent job at recognizing important tasks
- Screensharing works great
- No need for users to download extra software
- Can be used from phone, app and web
- Needs Webhooks
- Needs Zapier Integration
- Should be able to sync with CRMs
- Whitelabel branding would be FANTASTIC!!!!!!!!!!
February 08, 2022
Easiest & most user-friendly video conferencing platform
- It's all browser based. No apps to download
- Screen Sharing
- Attendees only need a link. No lengthy registration is required.
- Built in Encoder to stream to Youtube or custom RTMP service
- Video recording not available on free version
June 18, 2021
Simple to use, but lacking features for the price
- This tool is easy to use. Since we deal with external clients, we have to use a conferencing tool that makes it easy for our less tech-savvy clients to easy join a call.
- You do not have to download the application; you can just open it in your browser.
- Audio and video quality has always been satisfactory.
- Even though it is easy to use, many of our clients are more familiar with other tools so the lack of recognition can lead to a bit of a learning curve for new clients.
- Dialpad UberConference did not previously provide the ability to record screen shares, but thankfully, that function has been added.
- Pricing. Dialpad UberConference is more expensive than some of its competitors.
- Ease of usability eliminates the need for a long onboarding or training process.
- The text chat feature is great for sending links while on a conference.
- Screen sharing is very easy to use (no switching presenter access) and is always clear.
- I wish uberconference had the ability to record a screenshare. We have to use another application when we want to record a screenshare for training purposes.
- Sometimes users get kicked off of conferences unexpectedly.
- Sometimes a user will join but there is no notification.
June 05, 2021
Web based online meeting platform
- It has a clean interface, web-based platform easy to use and straightforward so that new individual does not feel any complexity in setting up the first time.
- The other main feature that makes it more amazing is the hold music for the meeting participants, the music plays when clients are in wait to join the meeting.
- The customer support of this tool is reliable and responsive.
- The main disadvantage of UberConference that it does not have a mobile or desktop app which sometimes becomes the main drawback of the platform. As the user always has to go on the browser to create or join the meeting.
- UI is clunky sometimes and needs an improvement and the mute button also needs some new functionality.
- The main drawback which makes the platform stuck is a slight change in the health of the internet connection as it has to lack the ability to catch up with network change. Sometimes it slows the system and browser a lot which leads to less functionality and hanging issue in the system.
- The video chat (currently in beta) is really nice. You can pin up to two screens at the top and see a couple of thumbnails at the bottom. If you do not pin, then it rotates who is talking to the top.
- Ease of joining a meeting for participants.
- The admin interface is pretty intuitive. IT never has to show employees how to use it and run meetings.
- There is no screenshare recording functionality. Because of this, we need to keep a license or two for GoToMeeting/GoToWebinar so that we can record screen sharing meetings.
Score 8 out of 10
Vetted Review
Verified User
- Hassle free setup.
- Ease of creating invitations.
- The conference call recording.
- The amazing waiting music on the start of the conference.
- Not good with 3rd party integrations.
- An average mobile application.
- The various users don't have any option of highlighting or spotlights.
May 12, 2021
Best alternative to MS Teams & Skype
- Speedy.
- Lag free calls.
- Great integration with office, salesforce, LinkedIn.
- Great back end support.
- Easy to use interface.
- Once my call was dropped while I was trying to add someone.
- 45 minute meeting limit on the free version is a drawback.
- Rest all is good.
May 07, 2021
UberConference Review
- UberConference is very user-friendly. It isn't difficult to sign on, especially for those who are using it for the first time. It can be nerve-wracking when a tool such as UberConference is complicated to get started. There is no pin required which is nice! UberConference doesn't pose that problem.
- UberConference is always reliable for clear video conferencing, screen share, and great sound quality. Even when we are meeting with clients overseas, the connection never fails and is well-liked by both parties participating on the call.
- UberConference is convenient for our company. Each person is familiar with the program, and there never seems to be any issues or complaints with the performance. Even with new hires, UberConference is commonly known, and if not, is always easy to learn.
- Add better hold music options. Maybe advertising of some sort would be a better option instead of the generic hold tone.
- Better consistency with call quality and reliability of functionality of the mute button and ending the call. Several situations have come up where either the mute didnt work when it was supposed to or the call didnt end when it was supposed to -- awkward.
- Call quality is amazing and the service is pocket friendly.
- They have a free version with up to 45 min conference calls and add upto 10 participants.
- Call Recording which is very useful. - Integrates with Salesforce, Google Calendars etc
- Unlimited calls across the world with screen sharing feature.
- UI looks amazing and flexible over desktop and browser.
- lacking the capability to respond to network change.
- firefox browsers seems to be little laggy and hangs most of the time.
- Reliability of the mute function and call quality
May 02, 2021
You can only do worse with another solution.
- Ease of Use (no SNAFUs with new users)
- Multi-Platform Compatibility
- Uptime (Highly Reliable)
- Personable (White Label Branding among other personalizations)
- I'd like to see more international and domestic area codes. Either it's just Seattle that is over saturated or they don't have any Washington state numbers available.
- Add video advertising in addition to hold music.
April 28, 2021
UberConference is worth a try!
- It's easy for scheduling your meetings.
- It's easy to sign up.
- It's very affordable.
- I can't think of anything that I found particularly difficult to use.
April 26, 2021
Hassle Free Web Conferences with Dialpad UberConference
- Seamless user experience. It works well with slower internet connections and the call quality is also good.
- Screen sharing during the conference call gives you a real virtual meeting experience with real-time collaboration.
- Another great about Dialpad UberConference is that we don't have to download any software or enter pins to join a call.
- One disadvantage is with [the] free conference they let you record only the audio of the conference while their business plan lets you record both video and audio.
- Their Voice Intelligence transcribe [a] service is a good option but sometimes it gives you wrong information.
- Their free version only allows you meetings [for] up to 45 minutes.
April 26, 2021
Dialpad UberConference always innovative
- Queue, you will have a queue so the new people can join and wait until the host [does] the same.
- Meeting schedule, allows you to create events in your preferred Calendar, via ICS or API.
- [Screen sharing] is a dynamic tool that [assists] you with sharing your computer, tablet, or even smartphone screen, at any time, anywhere!
- Full version features, even when the service is not expensive, we would want more features for the free version and not only the hottest ones for the full
- Microphone, we would like to have options to modulate the voice or even change it
- Chat, its chat window is simple, accomplishing with what is needed, however, a wider window of options to customize whatever you want to type will be highly appreciated
April 23, 2021
UberConference is Uber Recommended!
- No passcodes are very convenient and so easy to transfer someone into it. Our partner firms have on more than one occasion ask us for a recommendation because theirs is not as dependable.
- We use the online portion frequently as well. It's nice to see who joined and when and to see where they are calling from. It's nice to have the ability to lock the conference call down again without the use of a passcode just a simple click of the mouse.
- The interface is incredibly user friendly and anyone with just a basic computer understanding can customize their uberconference line.
- When we first set it up we didn't want hold music and they didn't have an option for silent or no noise. This was since updated and that option is now available so no complaints.
- Pricing wise it does get expensive. We pay upwards of $300 a month to use them.
- I wish they would offer saving perks for long time users or have a recommending reward system. We have recommended at least 2 other large firms to them and would like to be recognized or appreciated for it.