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Helpful Competitive Intelligence: Users have found Digimind helpful for competitive intelligence in the Commercial vehicle exhaust …
Overview
What is Digimind Intelligence?
Digimind Intelligence is an enterprise competitive intelligence software that provides insights and analysis. Corporations use it to maintain a central place for all of their intelligence needs; create insightful intelligence newsletters to automatically disseminate internally; generate in-depth reports; perform product…
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What is Digimind Intelligence?
Digimind Intelligence is an enterprise competitive intelligence software that provides insights and analysis. Corporations use it to maintain a central place for all of their intelligence needs; create insightful intelligence newsletters to automatically disseminate internally; generate in-depth…
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What is Digimind Intelligence?
Digimind Intelligence Technical Details
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| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Helpful Competitive Intelligence: Users have found Digimind helpful for competitive intelligence in the Commercial vehicle exhaust after-treatment, battery, and hydrogen technologies arena. It has provided timely insights on industry happenings, trends, and innovative ideas.
Convenient Resource Transformation: Users have praised Digimind for its transformation of SMART to INTELLIGENCE and the convenience of its resources. They appreciate the versatility of Digimind for tracking news, preparing newsletters, and conducting analytics to identify market trends.
Excellent Support Service: Users have had a positive experience with Digimind's support service, considering it one of the best they have ever dealt with. The support team not only helps fix mistakes but also provides tips to avoid wasting time in future.
Non-existent Customer Support: Several users have expressed frustration with the non-existent customer support or consultancy provided by Digimind. They have mentioned that when they needed assistance, there was no one available to help them.
Outdated and Insufficient Help/Support Articles: Many reviewers have found the help/support articles provided by Digimind to be outdated and lacking in detail. This has made it difficult for them to find the necessary guidance and solutions to their problems.
Unintuitive and Confusing User Interface: Numerous users have criticized the user interface of Digimind, describing it as unintuitive and confusing. They have mentioned that complicated terms are used throughout the platform, which adds to the difficulty of navigating and understanding its functionalities. Some users even compared it unfavorably to other platforms they have used, stating that it is one of the worst interfaces they have encountered.
Users recommend having some Excel skills to effectively use the software. It is considered critical for utilizing the tool to its maximum potential. Additionally, users suggest investing in the setup phase to ensure an effective business strategy and reap the maximum benefit from the software. Another common recommendation is to take advantage of the help desk service if any issues arise, as users find this resource valuable in resolving any challenges they encounter while using the tool.
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(1-1 of 1)Companies can't remove reviews or game the system. Here's why
October 22, 2021
Digimind Intelligence is your chance to take a closer look to your benchmark on social networks
Digimind Intelligence is a great platform because it is allowing us to understand the main topics, mentions, and sentiment around our benchmark. Taking a close look at the share of voice and making a double click on each of them gives us perspective to work on our social strategy and also understand the conversation in the different social networks.
- Once configurated, the platform has a lot of power to bring you different types of data.
- You can also categorize every type of data so you can make a clean analysis of it.
- There are many types of graphics, dashboards and ways to display the information.
- The comparison to other brands is much deeper because it is not just about social media content or interactions, you can take a close look at any kind of sources on the network.
- We would love to see the sentiment on the comments of our social media posts, but also on the other brands too. But at the moment we understand that is not being possible because of the separation between private and public information.
- Share of voice of the benchmark.
- Wordcloud or barchart with the most common mentions on the industry.
- Trends graphics explaining the most important moments of the conversation around each brand.
- It provides us with meaningful insights about what's going on with our brand and benchmark around the network.
- It allows us to track crisis easily because of the power of the platform and the configuration that we once established.
- Khoros Marketing (Formerly Spredfast + Lithium)
The intelligence module of Khoros allows you to track on every social media network the accounts that you want to take a look at. But when analyzing the benchmark, Digimind Intelligence also gives you the chance to take a bigger look at what is going on outside social media, being able to upload any kind of sources (websites, blogs, among others).