Overview
What is Digimind Social?
Digimind Social is a social listening tool that enables brands around the world to instantly understand their online presence and competitive standing, and use these insights to inform marketing, communications and audience engagement strategies. Digimind Social incorporates data from both social…
Effective social media monitoring and incredible value for money
A great social listening tool!
Convaincu après mes premières semaines d'utilisation - Convinced after a few weeks of use
Great Choice for PR Agencies
Digimind review
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $499 per month
Product Demos
Digimind Social Listening & Competitive Intelligence Video
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Digimind Social?
Digimind Social Competitors
Digimind Social Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(7)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found the competitor analysis feature of the software to be incredibly helpful in gaining insights into their industry market. By using this feature, users are able to obtain a comprehensive view of their competitors' performance and benchmark their own performance against them. This has allowed users to make informed decisions and develop effective strategies to stay ahead in the market.
Another valuable use case of the software is its ability to monitor online trends and analyze positive and negative comments related to specific topics. Users have reported that these sentiment analysis features have allowed them to generate in-depth insights into customer feedback and separate positive and negative mentions. By understanding customer sentiment, users are able to address any negative feedback and develop strategies for a positive customer experience.
Additionally, the software has proven to be a valuable tool for social media analytics and monitoring. Users rely on the software to monitor brand mentions, track social campaign insights, and inform future social media marketing campaigns. One of the key benefits reported by users is the software's ability to provide timely updates and alerts, allowing them to stay updated on urgent issues and manage their brand's online presence effectively.
Overall, the software's key use cases include competitive analysis, crisis monitoring, social listening, community management, reputation monitoring, trend analysis, and campaign measurement. Users have praised the software for its ability to provide comprehensive insights into their industry, improve customer service, enhance digital strategies, and help them make data-driven decisions.
Uncluttered and visually pleasing UI: Users have praised Digimind Social's user interface, describing it as uncluttered, visually pleasing, and easy to navigate. Many reviewers appreciate the simplicity and modern design of the platform, making it visually appealing while also being easy to understand. Multiple keyword input with noise filtering: The ability to input multiple keywords and filter noise under individual queries is highly valued by users. This feature allows them to compare data and highlight insights effectively. Alert system and downloadable reports: Users appreciate the alert system in Digimind Social, which saves them time by notifying them of important information. They also find it convenient that they can download reports directly from the dashboard for easy sharing of information.
Integration with LinkedIn: Some users have found the integration with LinkedIn to be problematic and have been unable to sync highlights with the application. This issue has been mentioned by multiple reviewers, highlighting a recurring problem.
Initial setup process: Several users have mentioned that the initial setup process took longer than expected and suggested that more training videos would be helpful. The length of time required for setup was a common concern among users, indicating a need for improvement in this area.
Information overload: Users expressed that the tool adds too much information, making it time-consuming to filter and find relevant data. Many reviewers felt overwhelmed by the amount of information presented, suggesting that there is an excessive amount of data to sift through.
Users have provided valuable recommendations based on their experiences with Digimind. These include:
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Attend training sessions and collaborate with Digimind consultants to fully utilize the tool's capabilities and optimize its configuration.
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Set up Digimind properly and optimize queries by reviewing and refining the keywords used for more accurate insights.
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Explore all the different features and options available in Digimind to gain a better understanding of its capabilities and functionalities.
By following these recommendations, users can enhance their use of Digimind, improve productivity, and obtain more valuable insights for their advertising, marketing intelligence, monitoring, social listening, competitive intelligence, and overall business strategy needs.
Attribute Ratings
Reviews
(1-5 of 5)- Digimind Social is a great and unique platform for constant monitoring of social networks.
- Its interface is user-friendly and straightforward, it has features that help us collect information of our interest.
- We can monitor trends in real time.
- It facilitates interaction with the audience and allows us to measure the impact of our management in the different social networks we manage in the organization.
- It has exciting functions but its lack of intuitiveness makes it a little late to learn the tool.
- They should provide more information and training material for new users.
- It has allowed us to have agile feedback, make definitive decisions to constantly improve and always be one step ahead of our competitors.
- It has become an essential tool for us; we managed to manage the networks in our organization and collect information correctly, with an incredible quality-price ratio.
A great social listening tool!
- Digimind Social combines classic social listening techniques (e.g., social media platforms) and gives insights on search.
- Digimind Social provides a high level of customization/flexibility and is very responsive.
- Digimind Social is very user friendly.
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- As a business school professor teaching both MBAs and executives, I regularly use Digimind to demonstrate the power of social listening in various programs I teach. Digimind Social proved to be a solid, user-friendly tool that effectively show users the value of social media listening for various short-term (e.g., responding to angry customers) to long-term goals (e.g., managing online reputation, competitive analysis).
Convaincu après mes premières semaines d'utilisation - Convinced after a few weeks of use
[Digimind Social has become, since the beginning of the year, our new monitoring tool for the company. After a few weeks of use, it really meets our needs and seems much better than two previously used similar tools.]
- Qualité des mentions affichées avec peu de bruit et très peu de perte [Good mentions with low noise and very little loss]
- Les nombreuses sources différentes disponibles [Many different sources available]
- Les fonctionnalités additionnelles très intéressantes [Very useful additional capabilities]
- Pas de besoin additionnel spécifique actuellement [No specific additional requirements at the moment]
Conseillé aux grandes et moyennes entreprises.
Serait surfait pour une petite entreprise.
[Very useful for monitoring online reputation.
- Optimisation du temps consacré à la veille. [Time savings through not having to monitor for mentions.]
- Rapidité de réaction qui permet d'économiser du temps [Speedy response saves time]
- Synthesio,Sysomos Heartbeat
- Meilleur résultat dans les mentions remontées
- Moins de bruit
- Fonctionnalités additionnelles de meilleure qualité et moins gadget
- Un coût mieux maîtrisé par rapport à notre besoin
- Coût
- Efficacité
- Simplicité
Great Choice for PR Agencies
- Digimind Social is extremely intuitive and easy to use, and requires little time and training to get up and running. The dashboard is very well designed – all the data insights you need are in one place, you don’t need to wade through many pages to find the information you need.
- Top Reputation is a great feature in that it gives you a view into what people are searching for but don’t yet have answers to; this is something you don’t find in other social media monitoring tools but can deliver a lot of value to communications users when compared with the results from social channels. For instance, Top Reputation can help you identify any issues that online audiences are having before they reach social channels, and also help you shape campaigns to match emerging tastes of consumers.
- At this time, it’s hard to find any area of improvement for Digimind Social, especially after having used other tools, which are clunky and require more manual work to zero in on the information you need. The sentiment analysis is a tricky task for any tool and while Digimind Social is better at it than others, we hope they continue to hone its capabilities and are able to analyze a larger volume of data.
- As a PR and social media firm representing clients in the very fast-paced tech industry, it’s important that we have a real-time, comprehensive view into what online audiences are saying about our clients so we can quickly share results with them, as well as any areas of concern. Digimind Social does this for us better than other tools we have used. The one-click reporting capabilities substantially streamlines our reporting processes.
- Digimind also offers the ability to customize your dashboard. This is helpful because just as our clients vary, so do their needs for analytics. Digimind allows us to see exactly what we need for each of our clients at a glance.
Digimind review
- Very easy navigation.
- Very good insights for brand positioning projects.
- Reliable classification (positive-neutral-negative).
- Like any other tool the sentiment analysis can always be improved.
- Digimind is a great tool to collect additional insights for brand projects (positioning, value prop etc).
- In some situations Digimind can replace qualitative or quantitative research.