TrustRadius Insights
Discord has become an essential communication tool for various groups and communities, offering a range of use cases that enhance …
Starting at $4.99 per month
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What is Discord?
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer…
Recent Reviews
Popular Features
- Chat (17)9.797%
- Discussions (17)8.383%
- Notifications (16)8.282%
- Video files (16)7.979%
Pricing
Discord Nitro Classic
$4.99
Cloud
per month
Discord Nitro
$9.99
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://discord.com/nitro
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $4.99 per month
Product Demos
Discord Server Roles & Permissions Setup Tutorial (Conintued w/ Setup Demo)
YouTube
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What is Discord?
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How Discord Works
Discord Competitors
Discord Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.
Discord starts at $4.99.
Reviewers rate Versioning and Device sync highest, with a score of 10.
The most common users of Discord are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Discord has become an essential communication tool for various groups and communities, offering a range of use cases that enhance collaboration and foster connections. For small groups, leaders, and students of different age ranges, Discord provides a platform for efficient communication. Users praise Discord for improving communication in the workplace, enabling fluid and streamlined interactions. The ease of connecting and communicating with different groups is another standout feature, making it convenient for organizing gaming meetups, social events, sharing resources and memes, and creating communities of like-minded individuals who can exchange interests and organize meetups. Discord's video chat and streaming capabilities have proven valuable in learning workshops, where screen sharing facilitates teaching sessions for audiences. It is also being used by employees for internal project communication as well as by companies with independent teams aiming to simulate a real office environment. Utilized by remote workers, Discord enables fast and effective communication between teams and groups no matter their location. With its inclusive nature, Discord allows users to connect with others, find creative communities, network, and create a sense of community through feedback requests and support channels. In response to the COVID-19 pandemic's remote work shift, Discord was easily deployed within 24 hours without extensive training requirements. It is lauded for its comfortable interface that helps IT teams stay connected and offers seamless daily communication through file sharing and lag-free screen sharing. Whether facilitating large-scale conference administration or serving as a hub for project management and interdepartmental conversations, Discord proves itself as a versatile tool for organized collaboration on various projects in different industries. Users appreciate how it makes text-based and audio-based communication effortless between groups of people regardless of their geographical location or time differences.
Ease of Setup and Use: Users have praised Discord for its ease of setup and use. Many reviewers stated that the platform was straightforward to set up, requiring minimal effort or technical knowledge. They found the user interface to be intuitive and user-friendly, allowing them to navigate the platform easily without any confusion.
Convenient File Sharing: Another widely appreciated feature of Discord is its convenient file sharing capability. Numerous users mentioned that they found it effortless to share files with their team members through the platform. This functionality streamlined collaboration and improved workflow efficiency by eliminating the need for external file-sharing tools.
Stable Performance in Voice and Video Calls: The stable performance of voice and video calls on Discord has been highlighted by many users. They expressed satisfaction with the quality and reliability of these communication features, noting that they experienced minimal disruptions or dropped calls during their usage. This stability contributed to effective remote team communication and enhanced productivity.
Lacking Aesthetics: Several reviewers have expressed disappointment with the visual design of Discord's user interface, particularly considering its target audience within the gaming community. They feel that the interface could benefit from a more appealing and modern look.
Notification Setups: A number of users have experienced issues with message notifications due to inadequate setup options, resulting in missed messages. Some users have mentioned that they did not receive timely notifications for new messages or mentions, leading to difficulties in staying updated on conversations.
Difficulties Adding Specific Users: Some users have struggled with adding specific individuals to a server, possibly due to functional limitations within the application. They have reported encountering challenges while trying to invite or find specific users by their usernames or email addresses. This can be frustrating when trying to connect with friends or colleagues on Discord.
Attribute Ratings
Reviews
(1-17 of 17)Companies can't remove reviews or game the system. Here's why
March 09, 2023
A Slack Alternative with 1080p / 60fps Video Streaming
Our team uses Discord for both project and interdepartmental communications - essentially as an alternative to Slack. Discord allows us to keep our conversations organized by topic or project, and serves as a great point of reference when we need to catch someone up to speed on a project or topic.
- HD Video Streaming
- Organization
- Keeps It Fun
- Integrations
- Notification Customization
- Muting Customization
January 17, 2023
Discord's Fantasy
We are having a community of more than 3000 on Discord where we have different channels for different topics or tech .We have different bots to automate every thing.For a community to serve the members is the big priority so it is serving that for us ,as the community helps to grow our business.
- We have implemented different roles to everyone so they can access that part only
- We have used bots to automate things like greeting of every new member.
- Different channel feature of Discord is really helping a lot to us
- It has server limit on free version which could be increased
- It has many spammy links so their should be some protocol for it
- Some more free themes could be provided
September 13, 2022
The best tool for your team and for your user community.
Score 7 out of 10
Vetted Review
Verified User
Before we started using Discord, communication in our work environment was not as fluid, and we did not have so many communication tools in our favor; in any case, we had to use communication applications that were completely outdated and outdated, or that simply did not meet the standards to be able to implement them in a calm and prolonged way in our work and internal communication. In addition to this, thanks to Discord, we have been able to create a community of our company with our clients, getting closer to the end user and potential new users, creating a brand union with them.
- Easy and simple file sharing.
- Voice and video call channels with great stable performance.
- The possibility of adding very useful and varied bots on servers for communities or work areas.
- Great security.
- The support is not the best in the world, and sometimes it is not up to what the user expects.
- Very low file transfer limits.
- Initial setup a bit messy.
July 05, 2022
Discord kept me in contact with people
Score 10 out of 10
Vetted Review
Verified User
I use Discord for my daily communication. I use it to share files and for sharing screens. Discord is great because it lets you connect with people in other countries without any experience of lag. You can create as many channels as you want and invite other people. And there is a direct message feature for private messaging.
- Community Support
- Pricing
- Screensharing
- Voice Quality
- Beautiful UI
- File Sharing
- Reporting messages feature
- Deleting multiple messages at once
- Shareable file size limit
March 08, 2022
A great safe way to connect with your community!
Discord is a great place for fans to connect, hold polls, contests, make announcements, and the like. I use it, in particular, to notify fans when I'm about to go live, when I'm marketing something, and when I need to check in with my moderators off steam. I also use it to connect to other streamers in the community.
- Connecting fans.
- Organize the chat.
- Notify community members.
- Create video and audio calls without giving out personal information.
- Recovery when servers are down.
- Better Nitro Deals.
- Better bot enabling for going live - Slow sometimes or doesn't work in certain discords.
February 02, 2022
Review for Discord
Score 10 out of 10
Vetted Review
Verified User
I use Discord to connect with one on one calls, screen sharing, and even sharing any types of files I needed. It proved to be quite useful since I can connect with people in any country without any net lag.
- Has 1080p screensharing
- Easily usable
- Interactive UI
- Automatic region detection can be improved
- Screen sharing needs to be improved
- Loading is a bit slow
November 24, 2021
discord is great for many comunication problems
We use it as a communication tool to ask for feedback and support people with [their] problems. It's also an amazing place to just chill and get to know each other some more. You could hop in a call or game [together] because discord is all about bringing people and community closer [together]. And that's what we do.
- Voice calls are high quality
- Screen sharing is good quality
- The option to change people there permissions is very usefull
- a way to report people in the app itself should be added
- you can only get in 100 servers and with nitro (discord premium) you can get in 200
- you can't mute a person for x amount of time
November 15, 2021
Great communication tool !!
We started to use Discord all across the whole organization right when
Covid19 forced every company to work from home. This platform was easily
deployed within the first 24 hours and required almost no training.
It's now our main application for internal communications. We set up
every team/department on both, text and voice channels.
- individual or group audio / video calls
- screen sharing
- Send attachaments
- attachment size (free version)
- Searching text or images in DM
- Color adjustments for the camera in video calls
October 21, 2021
Discord is perfect to chat with your friends while gaming or socializing with you community members
We use discord for our gaming meetups and social events. I have joined various hobby and interest channels and love how easy it is to use. We use the voice chat for our gaming nights, and don't really have any problems with sound and setups, it just works well. We share our resources and memes. Some channels we use to create a community of like minded individuals, a space where we can share our interest and organize meet ups. The video chat and streaming works well in our learning workshops, and can teach our audience through screen share.
- video chat with team - screen share
- text chat with multi channels and hastags
- control over roles and members
- sharing files and resources with team members
- Interest groups and hobby community building
- change profile name /details for different channels
- how to find other communities
- getting mass adoption - business clients don't use discord
July 21, 2021
Underrated Business Communication Tool
Ever since the pandemic started, the whole company switched to Discord for internal communication. Especially in companies that have small independent teams, discord rooms act like real office rooms.
That way, every team can act like they are in a real office. Voice calling, screen sharing, and team rooms are the main reason why Discord is so appealing.
That way, every team can act like they are in a real office. Voice calling, screen sharing, and team rooms are the main reason why Discord is so appealing.
- Chat Rooms for Inter-team communications
- Screensharing
- High video quality
- The app can use a lot of CPU and (interestingly) GPU. This has been a long lasting issue and has improved a little lately.
- Fullscreen mode can be hard to navigate.
In our company, Discord is used to communicate between employees. It is very convenient that only a browser is required to use it. Discord is well suited for simultaneous communication with a large number of people because [it] allows you to have a conference "administrator" and other useful things.
- Simplicity and ease of simultaneous communication of 5+ people.
- It is possible to "administer" the conversation.
- The ability to work through a browser makes it easy to use Discord on a wide variety of operating systems without any problems.
- Through Discord, even through the paid version, it will not work to transfer huge files in size some Gb.
- The Android client still has problems on many smartphones.
Currently Discord is only being used by my department but we've found it to be an excellent communication tool. Because we minister to primarily young people, 12-18, Discord is a platform that many of our students are already on. We use Discord as a communication tool for specific groups; small groups, leaders, age ranges of students, etc. and are easily able to connect and communicate with these groups whenever we need.
- Discord allows easy setup of servers for specific groups.
- Discord allows one-on-one private messaging as well as group communication.
- Discord is easy to install and setup for any age group.
- Because Discord has been used primarily by the gamer community it sometimes lacks in aesthetics.
- Sometimes, without proper notification setups, some messages may be missed.
- Occasionally it's been a struggle to add specific users to a server.
May 23, 2021
Discord: It's Not Just for Gamers
Discord makes text and audio-based communication between groups of people extremely easy. We use discord weekly for meetings and to communicate on various projects and social interactions.
- Free plan is perfect for most people.
- Audio quality is decent.
- Chat works well and has lots of customization.
- Dark theme is easy on the eyes.
- Sometimes communication is laggy.
- Speech detection is delayed and doesn't work well.
February 23, 2021
Discord is great for internal company communication
Discord is being used for internal communication between employees about the projects we are developing. We use channels divided by projects so that information is grouped and organized. All employees work remotely and Discord has become a great ally for us to discuss aspects of each project with each responsible team.
- Team meetings.
- Channel separation.
- Individual conversations.
- Sometimes we have problems with the audio in the voice channels.
October 24, 2020
The best communication tool for all businesses
Since lockdown in the UK we implemented Discord to give us a fast and effective way to communicate between teams and groups. Discord allows us to jump straight into voice chats in meeting rooms and share content. Perfect for fast efficient design meetings. As we are all working remotely it was the ideal tool to bring us together, and while we are now can visit our office we still utilise it for some remote workers.
- Streaming Live Desktops to share content
- Individual Groups for Different Parts of the company
- Voice Chats
- Seperate Meeting rooms
- Ability to keep yourself online without the app timing you out, this can't be changed
- Auto Unmuting
- Integration with other services and applications
August 29, 2020
Discord Review
Discord is used within the IT team. It is used to help us stay in contact. There are a few other messaging apps that we use (Teams, Slack) but Discord feels very comfortable and familiar. The ease of use that Discord provides is great. It is also very nice to have during the pandemic because it is an easy way to keep in touch with your friends and family.
- Messaging is amazing
- Fun little perks
- Easy to use
- Random call quality drops
- Access to more emotes without paying
- More color schemes
Discord is a great way to connect with others. As a freelance artist, I am able to find and connect with creative communities for networking and strategic purposes. Especially in this time of global pandemic, it makes communication and idea sharing easy. I use it both for business and personal uses.
- Organizes groups of people
- Promoting ideas and strategies
- Growing a brand
- Could use more customizable features such as alerts
- Search function is not the best