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DiscoverOrg (discontinued)

DiscoverOrg (discontinued)

Overview

What is DiscoverOrg (discontinued)?

Capabilities of the former DiscoverOrg product are now supplied by ZoomInfo, since the merger of DiscoverOrg and ZoomInfo into a single brand in 2019.

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Recent Reviews

Win with D

7 out of 10
May 25, 2021
Incentivized
DiscoverOrg has been an upper hand to spool contacts. We started it quite slowly and were able to get to the chase over a course of time. …
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DiscoverOrg Review

7 out of 10
April 12, 2021
Incentivized
DiscoverOrg was used by our Marketing and Sales team. It was primarily used for prospecting new leads and we also utilized their OppAlerts …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Contact information (103)
    8.6
    86%
  • Advanced search (104)
    8.6
    86%
  • Load time/data access (103)
    8.5
    85%
  • List quality (104)
    7.6
    76%
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Pricing

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DiscoverOrg (discontinued)

DiscoverOrg (discontinued)

N/A
Unavailable

What is DiscoverOrg (discontinued)?

Capabilities of the former DiscoverOrg product are now supplied by ZoomInfo, since the merger of DiscoverOrg and ZoomInfo into a single brand in 2019.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://discoverorg.com/sales…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

6 people also want pricing

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Lusha

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What is Lusha?

Lusha is a go-to-market intelligence platform, designed for sales, marketing and recruitment teams. Lusha data and insights help cut through the noise and reach the right people at the right time.

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Features

Prospecting

Features related to generating leads and finding new contacts.

8.1
Avg 7.6

Sales Intelligence Data Standards

How well does the contact, company, and industry information provided by the SI tool meet the user’s needs? Is the availability and quality of data satisfactory?

8.1
Avg 7.5

Data Augmentation & Lead Qualification

Features around contact data management and lead intelligence.

7.8
Avg 7.4

Sales Intelligence Email Features

Features that support sending emails to leads, especially initial emails to a list of prospects. May gather additional sales intelligence based on email engagement, adding additional info to the contact record and/or contributing to lead prioritization.

5
Avg 7.6
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Product Details

What is DiscoverOrg (discontinued)?

DiscoverOrg was a sales and marketing intelligence tool used by technology vendors, staffing companies and consultants targeting IT, finance, marketing, engineering, technology and product development departments of Fortune-­ranked, mid­-market, and SMB companies in North America and Europe. DiscoverOrg specialized in mapping out org charts, including verified email addresses, direct-dial phone numbers, reporting structure, new projects and initiatives, and technology installed base.

ZoomInfo Technologies (formerly DiscoverOrg, which acquired and merged with ZoomInfo in 2019 and now operates under the ZoomInfo brand) has since combined all of the capabilities of the DiscoverOrg sales intelligence database into its flagship product, ZoomInfo. Readers interested in the DiscoverOrg database should investigate the ZoomInfo product instead.

DiscoverOrg (discontinued) Features

Prospecting Features

  • Supported: Advanced search
  • Supported: Web browser extension
  • Supported: Identification of new leads
  • Supported: List quality
  • Supported: Email contacts
  • Supported: Direct dial contacts
  • Supported: List upload/download
  • Supported: Ideal customer targeting
  • Supported: LinkedIn integration
  • Supported: Load time/data access
  • Supported: Reverse IP lookup

Sales Intelligence Data Standards Features

  • Supported: Contact information
  • Supported: Company information
  • Supported: Industry information

Data Augmentation & Lead Qualification Features

  • Supported: Lead qualification process
  • Supported: Smart lists and recommendations
  • Supported: Salesforce integration
  • Supported: Company/business profiles
  • Supported: News updates
  • Supported: Prospect tracking/following
  • Supported: Alerts and reminders
  • Supported: Data hygiene
  • Supported: Automatic data refresh
  • Supported: Tags
  • Supported: Filters and segmentation
  • Supported: Notes
  • Supported: Salesforce opportunity creation
  • Supported: Ability to append contact, lead, and account level data

Sales Intelligence Email Features Features

  • Supported: Automated initial emails
  • Supported: Sales email templates
  • Supported: Engagement tracking
  • Supported: Append emails to records
  • Supported: Marketing automation integration

Additional Features

  • Supported: Org Charts on All Accounts
  • Supported: Names,Titles, Direct Dial Phone Numbers, Vverified Email Addresses
  • Supported: Real Time Triggers and Red Alerts
  • Supported: Integrations with Salesforce, Marketo and all other leading CRM / MAT / SDR Tools
  • Supported: Google Chrome Extension
  • Supported: Predictive Purchase Intent - DealPredict
  • Supported: ABM Dashboard - AccountView

DiscoverOrg (discontinued) Screenshots

Screenshot of Customizable Dashboard with WidgetsScreenshot of Continuous Data RefreshScreenshot of Arial ViewScreenshot of Technology Stack InsightScreenshot of Buying TriggersScreenshot of Org Charts with direct dials, email addresses, and reporting hierarchy.Screenshot of Work flow notes

DiscoverOrg (discontinued) Integrations

DiscoverOrg (discontinued) Competitors

DiscoverOrg (discontinued) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesNorth America, Global

Frequently Asked Questions

Capabilities of the former DiscoverOrg product are now supplied by ZoomInfo, since the merger of DiscoverOrg and ZoomInfo into a single brand in 2019.

Demandbase Sales Intelligence are common alternatives for DiscoverOrg (discontinued).

Reviewers rate Salesforce integration highest, with a score of 8.9.

The most common users of DiscoverOrg (discontinued) are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(267)

Attribute Ratings

Reviews

(1-25 of 38)
Companies can't remove reviews or game the system. Here's why
May 28, 2021

Legacy DiscoverOrg is a Dinosaur - but ZoomInfo has all the features you need to sell smart.

Erik Viager | TrustRadius Reviewer
Erik Viager
Sr. Strategic Development Manager, B2D
Intouch Group (Marketing and Advertising, 51-200 employees)
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg was used by my company's business development team. Our main goal of using DiscoverOrg was to help identify account information (financials, addresses, technologies employed, org charts, etc) and specifically identify the key decision makers at these accounts who we want to add to marketing campaigns and include in our one-to-one sales outreach. Most recently, DiscoverOrg has upgraded us to the newest version of the platform, ZoomInfo, but this review is for the legacy platform, DiscoverOrg.
Pros and Cons
  • Org Charts of companies in the system
  • Contact information is generally correct, and if not, you are able to let the DiscoverOrg team know it needs to be updated.
  • Setting up alerts based on your given criteria.
  • The subscription service model. We only had access to 200 accounts.
  • Integration with our Salesforce CRM seemed to be a little wonky.
  • Account limits. Some of the account we were looking for were very small and not in the platform.
Likelihood to Recommend
DiscoverOrg is well suited for organizations that have a very defined target list and doesn't need a lot of bells and whistles. My company was capped at 200 accounts, but we were targeting far more than 200 accounts–leaving us with "locked" accounts, having to pay DiscoverOrg to unlock the accounts, etc.
February 12, 2020

Best support team & sales-minded UI/UX!

Patty Mae Angeles | TrustRadius Reviewer
Patty Mae Angeles
Strategic Account Executive
Yonder (Internet, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
In the last 4 years, I've seen DiscoverOrg UI/UX change so much - becoming more and more sophisticated and an easy recommendation at every sales org I join. From small sales org building lists to teams of 100+ creating more targeted account-based lists, DiscoverOrg always has the most verified and diverse data.
Pros and Cons
  • Most verified TEDD (Technology, Engineering, Design & Development) contacts in the market.
  • Detailed filtering system geared towards sales folks.
  • More marketing contacts.
Likelihood to Recommend
It is great for:
  • Building sales and marketing databases.
  • Targeting TEDD (Technology, Engineering, Design & Development) contacts; Best platform in the market.
  • Easy and quick integration with SFDC.
  • Super intuitive and helpful CSMs and AMs assigned to your sales team to provide quick tips, sales collateral, and update on outbound sales trends.
February 05, 2020

DiscoverOrg has stepped their game up big time

RC
Ryan Clay
Sales
Big Pig Barbecue (Food & Beverages, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is used at my org to build out contact lists for accounts we are targeting, to understand the org chart of these companies, and to gain their contact information. The business problem this solves is the inability to get in touch with prospects. Sometimes the hardest part of sales can be getting a hold of someone, but DiscoverOrg brings ease to that aspect.
Pros and Cons
  • Contact info
  • Org charts
  • Breadth of information
  • Sometimes numbers are not accurate
Likelihood to Recommend
When you first get your territory as an Account Executive, one of the most critical areas of work is to build out your accounts with prospective clients and organize your outreach. DiscoverOrg provides you the tools you need to find relevant contact info for prospects. An area that DiscoverOrg can fall short in its accuracy. I have been connected with the wrong person several times.
January 25, 2020

DiscoverOrg for prospecting

Verified User
Manager in Marketing
Computer Software Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Our company uses DiscoverOrg to find contacts and contact info. The Sales Team is able to use these contacts for their prospecting and to see where the contact sits in the org chart. They are also able to see if the account is showing intent around specific keywords important to our business.
Pros and Cons
  • Accurate contact info
  • Department org charts
  • Overall company org chart missing
  • Limits on exports
Likelihood to Recommend
This is best for sales and marketing teams that need access to new contacts. This has been a good tool for finding new people to prospect to. Our sales team is able to search for contacts on LinkedIn, then use the DiscoverOrg/LinkedIn Chrome extension to find their contact info.
January 08, 2020

If you don't have DiscoverOrg, then you are behind!

Verified User
Employee in Marketing
Security & Investigations Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is being used across our BDR team and our Sales team. Finding good data for our target accounts is critical for reaching the people we want to help and for developing a solid pipeline. We find that DiscoverOrg is critical to our tech stack. It truly helps us get the information we need.
Pros and Cons
  • They organize needed company information really well.
  • The org charts are very helpful.
  • Having more leniency on organizational departments
  • More integration with different apps and softwares
Likelihood to Recommend
You need DiscoverOrg if you want to enable your SDR, BDR, or sales team to do more research effectively. Finding data and contact info can most times be the bane of every salesperson's existence, but if you have the right tools in place, the process can be a lot more tolerable. DiscoverOrg helps get you the basic information you need to start your stalking journey and even harder to find internal data to give you the edge. If you want to sound like a well researched person on the other end of the phone, then you need DiscoverOrg.
December 30, 2019

DiscoverOrg helps with quality and clean data

Verified User
Director in Marketing
Computer Software Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use DiscoverOrg to identify contacts and accounts for our outbound marketing/sales approach. We use different aspects of their data such as technographics, location, industry, etc. DiscoverOrg is used across sales and marketing teams and it helps us get targeted into who we want to outreach and helps us build pipeline.
Pros and Cons
  • Buyer intent data.
  • Clean quality contact information.
  • Accurate phone numbers.
  • Outdated contacts that have left their role.
Likelihood to Recommend
DiscoverOrg is suited for a company that wants to go outbound or ABM and needs clean [data]. Better for account selection and contact enrichment.
November 26, 2019

Discovery Org- Great for Enterprise accounts, useless for Commercial

SS
Steven Schonenberger
Account Executive
New Relic (Information Technology and Services, 1001-5000 employees)
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
[It's] Used by sales to find info about new and current customers.
Pros and Cons
  • Info on large accounts, enterprise specific.
  • Org charts are awesome.
  • Funding news is awesome.
  • This tool is HORRIBLE for any company under 200 employees.
  • We were oversold by our sales rep as a tool that can work for anyone other than comm/sales.
  • We were oversold.
Likelihood to Recommend
If I need to get insights into a massive company it does a very good job; unfortunately I work with commercial and SMB customers.
October 31, 2019

Discover what you didn't know about DiscoverOrg

AM
alim mukhida
AE
Hootsuite (Accounting, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is being used by the Commercial Sales Team at our organization specifically with our Outbound team. This allows them to prospect into different verticals, organizations, and provides them with top of the funnel lead generation. Another use case for DiscoverOrg is that it allows our inbound team to further qualify other members of the organization.
Pros and Cons
  • DiscoverOrg allows us to quickly download a number of prospects very seamlessly without lagging or wait time, this is essential when working on a lead blitz.
  • DiscoverOrg enables us to further filter through lead lists and apply customized filters to allow you to see the list in your preferred view
  • It allows you to get verified emails and organizational charts which you can count on
  • The UI and UX design of the platform made it very tough to look at on a day to day basis
  • The direct dials were not always accurate
  • The system sometimes crashes when pulling lead lists
Likelihood to Recommend
DiscoverOrg is a great tool to purchase as a sales leader, as you are building out your outbound team, ensuring that you have an accurate prospecting tool. It is less appropriate when you are looking at an inbound team and they are looking to further prospect into the organizations for members not included in the lead.
October 31, 2019

A must for any prospecting salesperson

RR
Renaud Renvoye
Client Manager
Optiv Inc (Computer & Network Security, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is used as an effort for prospecting and to get very good insight on company that we are targeting. Several departments are using it (Field sales, inside sales and marketing). It is very helpful to get org chart of companies, finding out emails, direct phone number or budget for a specific department.
Pros and Cons
  • Provide contact information.
  • Provide budgets by department.
  • Finding similar organization.
  • Interface
  • Interactivity
  • Reports are not easy to make
Likelihood to Recommend
DiscoverOrg is a must in order to prospect. If you are in the beginning of building your book of business, there is [plenty] of information in there and would be a good tool to help any junior salesperson. Not that it is less appropriate but sometimes the information is outdated.
October 14, 2019

DiscoverOrg is a great tool to "discover" information and contacts in any "Org"...

VR
Virgil Rucker
Sales Executive
Informatica (Information Technology and Services, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
To the best of my knowledge DiscoverOrg is being used in the Sales and Marketing divisions. It solves the business problem of not knowing the appropriate contacts within the customer base, and not having accurate contact information.
Pros and Cons
  • DiscoverOrg does a good job of gathering "mostly" accurate customer information by organization, which allows the user to reach the customer relatively quick.
  • DiscoverOrg does a good job of providing relevant customer and company information. which provides the user inroads and awareness of the customers issues and current environment.
  • DiscoverOrg integrates well with Salesforce.com, which allows the information to be transferred seamlessly with this CRM.
  • DiscoverOrg segments customer access, therefore requiring additional costs for broader departmental information.
  • Now that DiscoverOrg has acquired ZoomInfo, I would love to be able to access this information as well.
Likelihood to Recommend
DiscoverOrg is a great tool for researching account information and finding the appropriate customers with their contact information. DiscoverOrg is not a good social networking sight (of course, I'm sure that's not what it's meant to be).
September 07, 2019

DiscoverOrg is the most accurate prospecting tool out there!

Tina Lai | TrustRadius Reviewer
Tina Lai
Business Development Manager
GLG (Gerson Lehrman Group) (Information Services, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is currently used by a department. The sales department or business development department (team of new business/hunters) for lead gen and prospecting purposes. The sales team/sales ops team that generates lists (2 sales ops leads that generates list) currently supports 4 verticals & about 50 sales reps. Lists are generated weekly for the teams for Fortune 1000 companies for targeted campaigns that focus on industries/functions. The business problems that it solves for/addresses is finding the right target people at companies, and obtaining current email/phone information for them. In addition to highlighting hierarchies for prospecting decision-makers at large companies. It does not solve for finding information for smaller companies.
Pros and Cons
  • Prospecting Lists/Lead Gen - Discover Org does this very well because of it's ability to provide current information (email/phone) on an individual at a company. It's easy to segment & drill down by categories - to find the right targets to reach out to.
  • Insights - DiscoverOrg is great at providing insights or "scopes" on prospects as well. Meaning it will show who is handling what project (Decision-Maker) and what projects they are particularly interested in at the moment/what initiatives. For example, the scopes may show that they are interested in AI initiatives or a Merger & Acquisition or Digital Transformation & will say who is in charge of the initiative.
  • Stellar filtering capabilities - you can filter lists in so many ways. You can go by function, or even look at companies with small marketing teams (let's say less than 10), or you can search for companies with an "x" amount of $ budget for IT spend. Or even companies that use a specific HR workplace management system.
  • DiscoverOrg doesn't support smaller companies - so you can't prospect for SMB segment. It's mostly for larger companies.
  • The price point is quite high per user. It's not a tool that can be used by 50 sales reps. It can only be used by 2 people since licenses cost $20,000 per license. It's not helpful to the sales team to wait for the turnaround times of sales ops to generate the lists and to have more users.
  • If Filtering can be done with LOGIC or BOOLEAN system so that it can be even more precise. That is a Nice to Have. But mostly the price point is the main issue.
  • Oh the UI/UX is not the most intuitive or pretty. It looks antiquated and from like the 90s. Could use a design refresh since it's not very pretty.
Likelihood to Recommend
DiscoverOrg is well suited for hunters that are prospecting Fortune 1000 companies and ones that need to be strategic about getting into a large organization. It well-suited to see the hierarchy and also to see what the target/prospects are interested in/initiative-wise to be able to speak to what may be a potential pain point for them. It's really great for getting the information you need about a company holistically with budgets/revenues/team sizes/employee counts/industries etc. The information it gathers is very accurate and precise for lead generation and prospecting. DiscoverOrg doesn't make as much sense for a sales team that is focusing on small accounts or startups or company sizes of less than 500 employees. Also, it actually isn't able to filter/find "Strategy" roles or "Corporate Development" roles as much. And it can't pull in lists based on "Previous Companies Worked At".
July 23, 2019

Great way to find contact information for executives

Jacob Bright | TrustRadius Reviewer
Jacob Bright
Sales Development
SalesRabbit, Inc. (Computer Software, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We used it to prospect and find new potential business. It was great for getting emails/information for C level executives.
Pros and Cons
  • Accurate data.
  • Great user interface.
  • A bit pricey compared to competition.
Likelihood to Recommend
Finding data for bigger corporations worked really well, but smaller companies the data seemed to be less accurate.
May 11, 2019

What I have Discovered about Discover.Org

Wendy Cogan | TrustRadius Reviewer
Wendy Cogan
Direct Hire Recruiting Manager
DIVERSANT, LLC (Staffing and Recruiting, 51-200 employees)
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
The entire organization I work for uses Discover.org and it is mostly used to obtain information for business development, occasionally to acquire information on possible candidates. It is available to all employees whether they are working as a recruiter, an account manager or a full desk employee. We are also utilizing it for national accounts, contract, contract-to-hire, and direct hire verticals.
Pros and Cons
  • It quickly slows you to see whether it is going to have access to what you are looking for or not, so at least a lot of time is not wasted.
  • The search feature in being able to type in a company name or individual name is nice because it might still pull someone up from a previous company and there might still be a cell number provided.
  • The sort feature with data is nice in being able to sort by name, title, etc
  • The information provided is very hit or miss and often times inaccurate.
  • Titles listed in discover.org are usually not the same as titles on individuals LinkedIn.
  • Sometimes it is so fast to pull a company up while you are searching and it is nowhere near the company you wanted.
Likelihood to Recommend
I have tried multiple programs and Discover.org is by far my least favorite. Now, this could be the version my company has purchased, however more times than not it comes back not being able to show the information I requested or it does not have it. Discover.org is well suited to give you a great visual snapshot of a company, including revenue and employee size, org chart -- etc.
December 19, 2018

DiscoverOrg: Helping you build a better pipeline, make quality calls, and use specific triggers.

Verified User
Account Manager in Sales
Computer Software Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is being used by a good portion of our Sales Organization.
Pros and Cons
  • Org Charts.
  • Scoops.
  • Triggers.
  • Finding Emails and Phone numbers.
  • Contact information is sometimes out of date.
  • The "scoops" that you set up could include more detailed information.
  • Updated information (compared to LinkedIn) could be better.
Likelihood to Recommend
I would recommend for any salesperson - hunter, farmer, or both. For those who are "hunting" new customers, DiscoverOrg is invaluable. If you use it right and take the time to set up your scoops, you will have information that will help you find new customers and will give you triggers to use so they know that you have done your homework and researched them before calling them. It also helps you to know the organization's management chart so you know the decision-makers and those that can help move your sales process forward.
December 19, 2018

DiscoverOrg: Discover Orgs Effectively

Stephen Lax | TrustRadius Reviewer
Stephen Lax
ISR- SLED
HyTrust (Computer Software, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is being used across the entire company in order to find leads for our sales teams. It allows us to see the structure of an organization and effectively target prospects that would gain the most value from our product. It simplifies the need to do multiple Google searches and helps find data that may not be accessible otherwise.
Pros and Cons
  • Contact info, including where individuals sit in the company hierarchy and where there HQ is.
  • Reliable numbers and position titles.
  • A streamlined interface that allows for import directly to your CRM.
  • Though they have a lot of contacts, more would add value.
  • Ability to upload as prospects into tools such as Outreach.
Likelihood to Recommend
Sales is where it is most appropriate. Great way to find the contact info for prospects and company data. It might not be the greatest tool if you are a candy shop who sells to a younger demographic or if you are extremely introverted and wouldn't like to talk to or meet people (unless your boss needs the info; then it's extremely useful).
December 14, 2018

Great resource for lead generation, with some extras that come in handy

Verified User
Employee in Sales
Computer Software Company, 501-1000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is being used by our entire sales department. We use it for multiple purposes. First and foremost for researching department hierarchy and obtaining lead information. We also rely on DiscoverOrg as our source of truth for territory determination, company size, and subsidiary hierarchy. This makes it easy to solve any conflicts between reps and territories before they turn ugly.
Pros and Cons
  • Overall accurate contact info for leads, both at a high level and day-to-day level within the company being targeted.
  • Great org chart showing the chain of command and who each person reports to.
  • Scoops are pretty accurate, and can confirm suspicions of new projects that are starting up.
  • Scoops could be reported quicker
  • Data could always be more accurate. It's not bad, but could always be cleaned out a little more thoroughly.
  • Org charts could be a little easier to understand as far as what department each individual's role ultimately falls to on an executive level.
Likelihood to Recommend
It is well suited for larger enterprise organizations. They have a lot of leads and most have accurate contact info you cannot find online. It is also a good resource for general company information such as corporate phone number, company size, headquarters address.
Smaller companies are lacking in leads some of the times. Scoops are really nice, but I definitely wouldn't buy this if that is your main driving factor.
December 12, 2018

DiscoverOrg provides lead and customer data that is sometimes accurate

Michael J. Towle | TrustRadius Reviewer
Michael J. Towle
Corporate Sales Executive, Strategic Accounts
Talend (Computer Software, 1001-5000 employees)
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use DiscoverOrg in a couple of different capacities. We use the site for basic lead intelligence as well as for integration with our CRM. With the acquisition of RainKing, the leads have improved somewhat, but still are not perfect. Additionally, the tool has been further integrated with our marketing tools to assist sales teams with coordinating and automating marketing campaign efforts as well.
Pros and Cons
  • DiscoverOrg provides lead contact information that is supposed to have been verified by their reps within every 90 days, in order to ensure accurate data.
  • DiscoverOrg provides the ability to connect with major CRMs and marketing automation tools for streamlined lead data importing.
  • DiscoverOrg provides a simple user interface with the ability to filter by company, leadership, geography, and many other criteria that are necessary for effective data driven sales operations.
  • DiscoverOrg leads are frequently inaccurate, and the party line that these leads are all being verified every 90 days is simply not accurate. Quite frequently, the leads are found to be very old data. On numerous occasions, the lead information would not have been accurate for several years (sometimes even more than 5 years old).
  • DiscoverOrg does frequently add more leads to their system, but the data quality is an issue with the new leads as well. Users are left wondering what data to trust. Trial and error gets old when you're trying to reach the right person at the right time with the right message, and the data you are trusting is not dependable!
  • DiscoverOrg has to compete with a plethora of other vendors that do the same thing, and they haven't demonstrated a truly significant differentiator that sets them apart from the competition.
Likelihood to Recommend
Companies need data to do business, and they often need a repository of leads/contacts as a starting point. DiscoverOrg is great for beginner to intermediate level lead data when sales orgs are looking to start somewhere. The reality is that there are simply no solution providers within this market that provide accurate data all the time. Data that is accurate today simply may not be tomorrow, and without constant (and unrealistic) validations, there is no way to ensure data quality across every company and lead.

DiscoveryOrg does a fine job of providing a relatively simple to navigate repository of lead and company data. They could invest a great deal more in providing a supplemental tool for scraping data from resources like LinkedIn, which, by and large, is considered the most up to date resource for gathering intelligence on lead data. The problem is that even with more functionality in this regard, the most important contact information is still not always available.
December 12, 2018

Awesome prospecting tool

Colt McNally | TrustRadius Reviewer
Colt McNally
Business Development
TeamSupport LLC (Computer Software, 51-200 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
The whole SDR team used DiscoverOrg for prospecting.
Pros and Cons
  • Has great information
  • easy to see org tree of companies
  • Great "similar" companies feature
  • Can always use more contacts in each company
  • Not as a big of a scoop as compared to ZoomInfo
  • Seeing companies with over 1000 employees is expensive
Likelihood to Recommend
Can easily find the person within a company to talk to.
December 12, 2018

Cool

Verified User
Employee in Sales
Computer Software Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is being used across the entire company. It is primarily used by the BDR's.
Pros and Cons
  • DiscoverOrg is a great prospecting tool. It gives you a top to bottom look of a company's team.
  • DiscoverOrg is very user friendly and makes it easy to operate through a company's team.
  • DiscoverOrg has a great implementation team that made the transition over smooth
  • There appears to be too many blocks in the way of reaching who we need to reach.
  • It doesn't always have the proper location for companies
  • It needs to integrate better with Salesforce
Likelihood to Recommend
It is well suited for prospecting and looking at the company's overall team flow chart. This tool makes it easier to prospect and find out where you want to start and who you should truly be reaching out to. The scoops page is an amazing tool that helps us find pain point for potential customers
December 12, 2018

Dig deeper into your prospect pool with key insights and reports at the account level

Verified User
Consultant in Sales
Education Management Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Right now DiscoverOrg is being used solely inside the sales team. We are looking into some integrations that are needed to expand the usage to other departments but right now we are trying to find the best way to use the platform to enable the sales organization. The key features that we use are the Opp Alerts, Scoops and Account Profiles. This helps our team see what is top of mind for a prospect and what we need to focus on.
Pros and Cons
  • DiscoverOrg is an intuitive solution and once you have spent 30 minutes or so exploring it you can navigate very easily. It was a quick and easy training.
  • Setting up a report to be sent to you each day with alerts about prospects that are important to you is simple. You don't get bogged down filling out unnecessary fields.
  • The Org Chart feature is really good if you are working in a field where the business and IT functions are a key area of focus. Many times these get updated regularly so you can have the latest and greatest org chart.
  • I work in an industry that DiscoverOrg has limited experience in. For this reason, many of the prospects I have identified on my own are not in their platform.
  • I think sometimes the Scoops are a little dated before I get them.
  • It would be nice to have an easier way to add keywords into the OppAlerts functionality. When I made a request, I was told it would take 6 to 9 months.
Likelihood to Recommend
DiscoverOrg is best suited for companies that have no limits on the verticals that they sell to. They have a wealth of information about many traditional markets so if you don't have limitations there it is a great tool for you. If you are selling to one vertical with a limited market, you may need to work a little harder to pull the value out of the solution.
December 11, 2018

A great macro level tool for understanding businesses

Verified User
Account Manager in Sales
Computer Software Company, 11-50 employees
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is okay but generally seems like the information is either incorrect or out of date. We used it to try and bracket companies by size for territory purposes and it often created more problems than solutions as Discover would provide one figure for a company but public documents might provide other figures. This made it especially difficult to trust info about private companies.
Pros and Cons
  • I think DiscoverOrg is great at breaking down high-level org charts.
  • The financial data, when accurate, is great insight.
  • It's difficult to ensure that Discover Org financial data is correct.
  • Granular org charts are almost never correct.
  • When people move on to a different job, Discover Org is usually the last to know.
Likelihood to Recommend
DiscoverOrg is well-suited for teams that need very macro data on companies, but not so much for companies that need very granular data. My company tried to use this service to break down very detail aspects of how companies operate and it didn't really help us. Additionally, we tried to use this as a lead source for cold prospecting and it simply didn't work.
January 05, 2018

Great tool for sales and marketing outreach!

KP
Kristen Poole
Marketing Director
Essintial Enterprise Solutions (Information Technology and Services, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use DiscoverOrg primarily in the sales and marketing departments, but others contact us if/when they need information about a company that can be found on DiscoverOrg. So while it benefits sales and marketing the most, its benefits are definitely starting to bleed into other areas of our business. For us, DiscoverOrg helps us find contacts at prospective customers, allows us to double check that contact information we have on a prospect or company is still valid, shows us what companies are currently looking for our specific set of services and helps us find similar companies to prospect into.
Pros and Cons
  • Advanced Boolean searches across all aspects - contacts, companies, triggers, etc. This is extremely helpful in narrowing searches and finding the information for which you're searching.
  • Simple and fast to see the org chart and know who to contact.
  • Ability to verify information about a company and its employees.
  • Update/add companies and contacts quicker when requested.
  • Alerts and Triggers area could be simplified in terms of functionality; it can be somewhat confusing until you're used to the quirks.
  • A mobile app would be very useful!
Likelihood to Recommend
Appropriate for sales and marketing teams who need an additional resource to find the right contact at the right company for marketing initiatives and outbound sales. Appropriate for companies who would find it useful to know what technologies each company is using. Important to know that if the company isn't already in the database, it sometimes takes a couple months for it to be added.
December 28, 2017

Discoverorg should be DiscoverOpportunity/Revenue!

Robert Oram | TrustRadius Reviewer
Robert Oram
Enterprise Account Manager - Security Operations & Automation
BMC Software (Information Technology and Services, 5001-10,000 employees)
Score 10 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
DiscoverOrg is used by all Business Development reps and field sales reps. It's been a key to my success in closing multi-million dollar deals.
Pros and Cons
  • The contact information is spot on
  • It's easy to search and find the person you're looking for
  • It is quick and easy to see your prospects org chart and know who to go after
  • The proactive alerting could use some work
  • Would love to know where they get some of the "triggers" intel - source callout would be cool
  • Would love a Mobile app!
Likelihood to Recommend
Well suited if you leverage email campaigns and want to ensure the correct email address. Also good if you want to ensure a correct phone number. Not well suited if you don't sell a product.
December 21, 2017

Great tool for account based sales outreach!

Alicia Busse | TrustRadius Reviewer
Alicia Busse
Marketing Specialist
Emtrain (Internet, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We're using DiscoverOrg within our sales and marketing team and we are now diving into an account based marketing strategy. We needed clean and detailed data and access to current contacts on accounts to target them effectively. This is also helping us to expand our outbound marketing efforts to our target market.
Pros and Cons
  • Opp Alerts - such an awesome tool to get notified about new contact information!
  • Scheduled triggers that notifies users on all account activity and keeps them up to date on key contacts so that when someone leaves an organization, joins one, or is ready to buy software like yours.
  • Exportable contact reports.
  • We have been finding that it is hard to find information on a lot of companies/orgs that aren't over 10,000 employees.
  • It's a very robust platform - there's a lot to learn how to do and it can be a lot to remember how it works.
Likelihood to Recommend
Well suited for account based outbound sales and marketing strategies.
December 05, 2017

LOVE DISCOVERY ORG

Verified User
Employee in Marketing
Computer Software Company, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
I use DiscoverOrg to help me with my pre-call strategy. This allows me to be more engaged with the organizations with their triggers, finances, and opp alerts. I am responsible for building new pipeline-- with the tools available through discoverorg I am able to uncover new opportunities to create new pipeline.
Pros and Cons
  • Opp Alerts-- Gaining new converstions.
  • Finances- Where were they at this time of year last year.
  • New contacts with DD and emails.
  • HR Contacts.
  • LOB of HR Contacts.
Likelihood to Recommend
I love discoverorg and the information it provides.
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