BILL Spend & Expense

Formerly Divvy

Agile Budget Approval: Users have found the agile budget approval feature to be highly effective, eliminating the need for back and forth conversations and empowering the team to create solid business cases independently. This streamlined process has been praised by several reviewers.

Real-time Expense Capture: Reviewers appreciate the real-time expense capture feature for providing immediate visibility into expenses and preventing any unwise spending. It allows users to track their expenses in real-time and gain a better understanding of the need behind each expense. Many users have commended this feature.

Ease of Managing Company Perks: The platform's ease of use in managing company perks, trip expenses, and company credit cards has received positive feedback from users. The real-time transaction tracking feature is particularly helpful in monitoring spending habits. Multiple reviewers have highlighted the convenience of this feature.

Lack of Clear Information from Support: After implementing Divvy, users have found the support team to be unhelpful in providing clear and comprehensive information on the platform's features and functionalities. Some reviewers have expressed frustration with the lack of guidance and clarity from the support staff.

Limited Integration with QuickBooks: Users have highlighted that Divvy's integration with QuickBooks is not as seamless as expected. The requirement of WebConnect files instead of DirectConnect for linking accounts has been seen as an inconvenience by several users.

Limited Customization Options: Reviewers have pointed out that Divvy offers a limited range of user roles without any customization options. This restriction limits the adaptability and control within different user groups, prompting some users to desire more flexibility in assigning roles and permissions.

Based on user reviews, users commonly recommend the following for Divvy:

1. It is important to understand that the company does not have a telephone support line, which can be frustrating when trying to resolve issues.

2. Users suggest attending a webinar or demo to see the impressive software in action.

3. Divvy is highly recommended for expense management and tracking, particularly for companies with multiple departments and various types of expenses.

In addition to these recommendations, users also emphasize the benefits of Divvy in organizing financial activity, managing expenses, and providing employees with autonomy in spending. They appreciate the user-friendly platform, professional staff, great partnership opportunities, and the convenience of virtual cards. Many users also praise Divvy for its proactive customer support and innovative platform. Some users even suggest considering Divvy for personal finances. Overall, users find Divvy to be a valuable tool that helps businesses keep their finances organized and provides flexibility and clarity.