Reviews (1-1 of 1)
January 30, 2020
Score 7 out of 10
Kareo Marketing is used by our practice to send out appointment reminders, surveys, patient communications and to keep a check on our online presence.
- Patient communications: being able to send patients text messages has been a great benefit.
- Kareo sends out appointment reminders for us which saves our employees time.
- There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution.
- It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit.
The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution.
Read K Howell's full review
Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly.
Kareo Marketing Scorecard Summary
Feature Scorecard Summary
What is Kareo Marketing?
Kareo Marketing provides practice marketing and patient communication solutions for healthcare providers. The solution provides doctor websites, search engine marketing and reputation management, online scheduling, appointment reminders, patient recall/re-care marketing, and mobile secure messaging.
Kareo Marketing Integrations
Kareo Marketing Competitors
Demandforce, Smile Reminder, RevenueWell
Kareo Marketing Pricing
- Does not have featureFree Trial Available?No
- Has featureFree or Freemium Version Available?Yes
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
Kareo Marketing Support Options
|Video Tutorials / Webinar|
Kareo Marketing Technical Details