Kareo Marketing Reviews

2 Ratings
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Score 7.7 out of 100

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January 30, 2020
K Howell | TrustRadius Reviewer
Score 7 out of 10
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Verified User
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Kareo Marketing is used by our practice to send out appointment reminders, surveys, patient communications and to keep a check on our online presence.
  • Patient communications: being able to send patients text messages has been a great benefit.
  • Kareo sends out appointment reminders for us which saves our employees time.
  • There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution.
  • It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit.
The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution.
Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly.
Read K Howell's full review

Feature Scorecard Summary

WYSIWYG email editor (1)
10
Mobile optimization (1)
10
Dashboards (1)
9

What is Kareo Marketing?

Kareo Marketing provides practice marketing and patient communication solutions for healthcare providers. The solution provides doctor websites, search engine marketing and reputation management, online scheduling, appointment reminders, patient recall/re-care marketing, and mobile secure messaging.

Kareo Marketing Features

Email & Online Marketing Features

Has featureWYSIWYG email editor
Has featureMobile optimization

Campaign Management Features

Has featureCalendaring

Reporting & Analytics Features

Has featureDashboards
Additional Features
Has featureUnlimited Reminders and Newsletters
Has featureNew Patient Acquisition
Has featureEHR + PMS Integration
Has featureSearch Engine Optimization
Has featureOptimized Mobile Website
Has featureSecure Message Monetization
Has featureMobile Coupons

Kareo Marketing Integrations

Kareo Marketing Competitors

Demandforce, Smile Reminder, RevenueWell

Kareo Marketing Pricing

  • Does not have featureFree Trial Available?No
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Cub$0
Professional$300
Managed Services$500

Kareo Marketing Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Kareo Marketing Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:USA
Supported Languages: English