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DocuSign

DocuSign

Overview

What is DocuSign?

DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

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Learn from top reviewers

DocuSign Enterprise Solution

Rating: 8 out of 10
June 3, 2025
IncentivizedVetted ReviewVerified User
DocuSign is primarily used by the HR function in document signing procedures such as Contracts and Agreements. It is integrated with SuccessFactors for the purposes of Recruit...
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Verified user
Consultant
DocuSign3 years of experience

DocuSign makes home building easy

Rating: 9 out of 10
May 19, 2025
IncentivizedVetted ReviewVerified User
DocuSign is used to capture signatures on our very custom and unique home building client contracts. There are many documents that make up a home building contract so DocuSign...
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Verified user
Manager
DocuSign5 years of experience

in my opinion, horrible support

Rating: 1 out of 10
February 10, 2025
Vetted ReviewVerified User
I have attempted to cancel my subscription since October, as their upgrades and downgrades of plans seems simple, then you realize you never downgraded or cancelled. In my opi...
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Paul Rink
Program Manager - Finance and Accounting
transaction coordinator
Realestate Solutions PR LLC
DocuSign1 year of experience

Saves time and money!

Rating: 9 out of 10
November 26, 2024
IncentivizedVetted ReviewVerified User
We use it to sign documents electronically. It helps us to ensure that it is secure, both parties get signed copies once complete and reduces the amount of paper that we need ...
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Verified user
Manager
DocuSign4 years of experience

DocuSign Review

Rating: 10 out of 10
August 21, 2024
IncentivizedVetted ReviewVerified User
We use DocuSign occasionally in our sales department. There are times when we are collecting credit card information along with our service agreements, so when this is the cas...
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Verified user
Manager
DocuSign3 years of experience
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Pricing

View all pricing

Personal

$15

Cloud
per month

Real Starter

$15

Cloud
per month

DocuSign for Realtors

$35

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.docusign.com/products-and…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

How to use DocuSign: Step-by-Step Tutorial Demo

YouTube

DocuSign Demo

YouTube

PowerShell Quickstart & Embedded Signing Demo | Developer Education

YouTube

DocuSign for Salesforce Brief Overview and Demo

YouTube

Part 3: Go-Live Demo | Go-Live

YouTube

Integrating DocuSign Monitor and Splunk | Developer Education

YouTube
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Product Details

What is DocuSign?

DocuSign states its mission is to accelerate business and simplify life for companies and people around the world.


DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature to sign electronically on practically any device, from almost anywhere, at any time.

Legacy, paper-based agreement processes are manual, slow, expensive, and error-prone. So DocuSign aims to eliminate the paper, automate the process, and connect it to all the other systems that businesses are already using.

The vendor states their platform has 350+ prebuilt integrations with popular business apps. In addition, its API enables embedding and connecting DocuSign with customers’ websites, mobile apps, and custom workflows. They boast more than 500,000 customers and hundreds of millions of users in over 180 countries, using DocuSign to accelerate the process of doing business and to simplify people's lives.

DocuSign Screenshots

Screenshot of Screenshot of Screenshot of

DocuSign Videos

DocuSign eSignature: How it Works
Whether you are an independent contractor, sole proprietor, small business, medium-sized business, or large enterprise - digital contract management platforms are designed to keep you on schedule with agreements as well as organized should you ever need to refer back to a cont...
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DocuSign Integrations

DocuSign Competitors

DocuSign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesSingapore, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Netherlands, United Arab Emirates, Unites States, United Kindom, Turkey, Ukraine, Uruguay, Vietnam, Romania, Russia, Latvia, Lithuania, Luxembourg, Macau, Malaysia, Mexico, New Zealand, Norway, Nigeria, Peru, Philippines, Poland, Portugal, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Cameroon, Canada, Chile, China, Columbia, Czech Republic, Ireland, Japan, Kazakhstan, Italy, Indonesia, Israel, Denmark, Ecuador, Egypt, Estonia, Finland, France, Greece, Germany, Guatemala, Hungry, Hong Kong, Iceland, India, Indonesia

Frequently Asked Questions

DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

PandaDoc, Dropbox Sign, and Formstack Forms are common alternatives for DocuSign.

Reviewers rate Availability and Support Rating and Implementation Rating highest, with a score of 10.

The most common users of DocuSign are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1133)

Reviews

(1-5 of 66)

Field Sales Rep

Rating: 10 out of 10
May 23, 2015
CH
Craig Hansen
Field Sales Rep
Angie's List (1001-5000 employees)
Vetted Review
Verified User
DocuSign
3 years of experience
Pros
  • I routinely had business owners and /or decision makers that wanted to purchase an advertisement from me. Then they ask me if I can FAX them the paperwork and they'll return it in the next day or so. DocuSign completely removes the obstacle of printers, fax machines....even desktop computers. If you have a phone or tablet (which most business owners do). Recently, I called a customer on his cell (after hours) and he simply forgot to complete the agreement. I asked him to complete it online while we talked..... he agreed. He was skeptical about being able to do this on his phone. Literally in less than 5 minutes he completed it.
  • From 2010 to 2013 I've been a Field Sales Rep covering a multi-state territory. DocuSign allows me to more efficiently manage the workflow of contracts....both outgoing, incoming and all stages in between. The email confirmation a contract has been accepted is FANTASTIC. It notifies me, my supervisor and my home office. DocuSign is a MUST have tool for any Sales operation / business.
  • About six months ago my family and I relocated. I'm on the road traveling to customer and received a call from my new Insurance agent. We were finalizing my Home and Auto insurance policies. He asked me if I wanted him to stop by or he could send the policies via DocuSign. I said OF Course....send it via DocuSign. I love DocuSign! I use it all the time at work. I accepted / completed my new insurance policies within minutes!!!
Cons
  • Nothing comes to mind... I truly don't have any customer complaints or suggestions on DocuSign. Keep doing all the great work!
Likelihood to Recommend
Buy DocuSign.

DocuSign for Sales

Rating: 10 out of 10
Incentivized
September 05, 2018
AJ
Andrew J. Wright
Senior Solar Energy Consultant at RGS Energy
RGS Energy (Renewables & Environment, 51-200 employees)
Vetted Review
Verified User
DocuSign
6 years of experience
View profile
Use Cases and Deployment Scope
I work in the sales department for our company. As a senior sales representative, I find DocuSign necessary to complete business transactions with my clients as I work online, remotely in nine different states. Without DocuSign, I would not be able to complete contracts to schedule next steps and install our products. I used to drive to meet my clients face to face, which took a majority of my working day. With DocuSign, I can save the time spend on the road and dedicate my efforts with more clients, resulting in more company revenue. I would be lost without DocuSign.
Pros
  • DocuSign is simple. You can click through a contract on your computer or smart phone in minutes.
  • DocuSign is reliable. Clients need to agree to complete business in a digital format before they begin.
  • DocuSign is the new way to do business. I have signed mortgage paperwork personally, completed my new home paperwork, signed agreements with contractors for my home. I think pen and paper contracts are becoming a thing of the past.
Cons
  • I would like to see a text application where a DocuSign could be sent via text message.
  • Working with customers that do not trust anything online, I would like to see ways where DocuSign can be not as scary. This is not a problem with DocuSign, just a suggestion to work with all customers equally.
  • I would like an option where I can remove functions that I never use and customize the drag and drop options. The clutter of unnecessary options is distracting when I help new sales people starting to use DocuSign.
Likelihood to Recommend
In my line of business, DocuSign is the preferred method 99 times out of 100 to receive a completed contract back from a client. Sometimes I have a client that needs to fax back a signature because they do not trust computers. They still prefer to physically sign a piece of paper, scan it and fax it over to me over using DocuSign. With some clients, DocuSign will not work. When our preferred method of business is to use DocuSign, the oddball request also needs to be address and attended to on a moments notice.

DocuSign for sales executive role

Rating: 8 out of 10
Incentivized
February 07, 2023
CG
Clayton Graham
Regional Sales Executive
HotSchedules (Computer Software, 501-1000 employees)
Vetted Review
Verified User
DocuSign
2 years of experience
View profile
Use Cases and Deployment Scope
DocuSign allows for all of our sales and customer success team members to easily facilitate additions or adjustments to their contracted agreements. Mobile use is great. Changing signers seems like it could be a bit more simple/self-explanatory, but great interface and highly customizable fields and configurations.
Pros
  • Easy to use alongside Salesforce
  • Great mobile experience
  • Good alerts
Cons
  • Ease of changing signers.
  • Changing an existing signer to a new role is difficult or maybe impossible without voiding and resending.
Likelihood to Recommend
DocuSign is great for my sales role.

Sales Exec's Experience with DocuSign

Rating: 10 out of 10
Incentivized
September 05, 2018
RK
Richard Kersten
Corporate Account Executive
Bectran, Inc. (Computer Software, 11-50 employees)
Vetted Review
Verified User
DocuSign
1 year of experience
View profile
Use Cases and Deployment Scope
DocuSign is used by many departments in our company. Mainly our sales and billing department take advantage of DocuSign's features. For sales, this is especially helpful when we are finalizing deals especially out in the field. You can utilize DocuSign off a tablet or even phone which is why its flexibility is great for our sales team. The billing department uses DocuSign to get invoices signed electronically. This is obviously big for the company because this is where the money is coming from.
Pros
  • Easy to use and access off of any tablet, smartphone or computer.
  • Very cost friendly as well as user-friendly. Very easy to use!
  • The overall convenience of getting documents sent and signed.
  • Very quick to use which is great for businesses that rely on time.
Cons
  • Need to change signature every time which can get annoying.
  • Custom templates can be hard to navigate sometimes.
  • Other than that, no issues!
Likelihood to Recommend
Great getting documents over to where they need to be and signed back into your company's hands. Very easy to use as well as very suitable for all technological devices (phones, computers, smart apps). Helps get signatures back as well as documents that normally takes days to get back. Overall, speeds up everything for several of our departments. Big upside!

DocuSign speeds up the sales cycle

Rating: 9 out of 10
Incentivized
October 06, 2019
Verified User
Account Manager in Sales
Transportation/Trucking/Railroad Company, 10,001+ employees
Vetted Review
Verified User
DocuSign
4 years of experience
Use Cases and Deployment Scope
We used DocuSign for all sales teams when creating, sending, and signing contracts. We were using the old fashioned pencil and paper singing which took extra time and delayed the closing of each deal. The problem that DocuSign helped us solve was to speed up the process, holding the signer (customers) accountable and having proof of signing for internal process purposes.
Pros
  • Easy to use. Very clearly states where and what to sign for.
  • It time stamps everything which is good for legal purposes.
Cons
  • Sometimes it crashes before the document is generated, so I’ll have to redo the whole thing again.
Likelihood to Recommend
The best thing about DocuSign is the ease of use. There are multiple options when it comes to what is needed from the signer and you can free form the fields so it’s very easily customizable. It is particularly convenient for the transportation industry where there are certain things that need to be listed in the document for review that is different from most other companies.
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