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DonorSnap

DonorSnap

Overview

What is DonorSnap?

DonorSnap in Wisconsin offers a nonprofit fundraising and constituent management platform, supporting at different pricing tiers larger or small groups of donors with fundraising tools like mass email with acknowledgement emails, mobile app, event registration and forms, management of recurring…

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Recent Reviews

TrustRadius Insights

DonorSnap is a versatile and indispensable tool for businesses and non-profit organizations alike. Users have expressed their reliance on …
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Pricing

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What is DonorSnap?

DonorSnap in Wisconsin offers a nonprofit fundraising and constituent management platform, supporting at different pricing tiers larger or small groups of donors with fundraising tools like mass email with acknowledgement emails, mobile app, event registration and forms, management of recurring…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Bloomerang is a cloud-based donor management platform that is designed to help nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world. The vendor says their donor management application is rooted in principles of philanthropy;…

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Product Details

What is DonorSnap?

DonorSnap Video

What is DonorSnap?

DonorSnap Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(6)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

DonorSnap is a versatile and indispensable tool for businesses and non-profit organizations alike. Users have expressed their reliance on DonorSnap, mentioning that they couldn't run their business without it. By using DonorSnap, users are able to save money on fundraising costs and allocate more funds towards other programs and services. The continuous addition of functionality to the platform and helpful training videos make it easy for users to keep track of donations, donor information, and donation campaigns. DonorSnap's customer service has received high praise from customers, who describe it as the best due to its responsiveness and willingness to address customer requests and questions. Additionally, DonorSnap simplifies the organization of community engagement events, making the job much easier for users. Overall, DonorSnap serves as a comprehensive solution for managing constituents' information, tracking donations, generating reports, and improving donor stewardship.

Easy-to-use and comprehensive: Users find DonorSnap to be an easy-to-use and comprehensive donor management program. Many reviewers appreciate the software's intuitive and user-friendly interface, which makes the learning process quick and efficient. The customizable fields in DonorSnap are highly appreciated by users, as it allows them to tailor the software to their specific needs. Excel data import/export feature: The ability to import and export data using the Excel interface is a valuable feature for users. Several reviewers mention that this feature makes it easy to migrate information from other systems and perform mass edits. They find it convenient for managing large amounts of data efficiently. Robust reporting features: The reporting features in DonorSnap are robust, although some knowledge of Excel and query strings is required to fully utilize them. Many users praise the availability of pre-built report templates as well as the ease of creating customized reports in DonorSnap. This functionality allows users to generate reports on funds raised for each campaign or appeal, providing valuable insights into their fundraising efforts. Overall, users appreciate the user-friendly nature of DonorSnap, its customizable fields, Excel data import/export feature, and robust reporting capabilities.

Dated and confusing user interface: Several users have expressed frustration with the dated and confusing user interface of DonorSnap. They have found it difficult to navigate, resulting in challenges when performing tasks.

Difficulties with integration: Some users have encountered difficulties when trying to pair DonorSnap with Quickbooks, as well as integrating it with other software programs. This has caused inconvenience and hindered their workflow.

Challenges in report creation: Users have reported difficulties in creating reports with DonorSnap. They have mentioned certain restrictions that make pulling mailing lists and generating specific reports problematic. Additionally, some requested enhancements are still not addressed, such as exposing certain flags in the database for custom reports.

Reviews

(1-2 of 2)
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Paul Rycus | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In the past, our organization relied on a donor management system consisting of MS Excel and QuickBooks. The DonorSnap solution has completely revolutionized our accounting processing.
  • The software is rich with features.
  • Their online support is quick to respond.
  • Many user-defined fields which provide greater adaptability to meet our needs.
  • Easy to navigate.
  • The QuickBooks integration does not meet our desired results.
We reviewed more than 100 donor management software applications and found DonorSnap to be right for our organization. Sure, there are the 800 lb gorillas out there, but their cost was overall not economical for our financial budget. The DonorSnap platform is rich with features and their online support is quick to respond.

In the beginning, one of our concerns was a potential learning curve in understanding the application. Frankly speaking, it is easy to navigate once you play around with it, attend a webinar and watch some of their help videos. We were not intimidated and are happy with our choice.

There is probably not a donor management software that is perfect. We like that there are many user-defined fields which provide greater adaptability to meet our needs. No need for custom work.
  • Time saved with quick acknowledgment letters.
  • Time saved with easy-peasy donor responsive forms which auto-populate in donor account and appropriate buckets.
  • Subscription price per month - easy on the corporate wallet.
We reviewed more than 100 donor management software applications and found DonorSnap to be right for our organization. Do your research and compare what are your priorities, what is offered by the variety of software on the market, what can you live without, can you upgrade in the future, do you trust the developers, etc.
Terry Houston | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use DonorSnap to track donors and volunteers, class and event registrations, grants received, and any incoming miscellaneous monies received as well as in-kind donations. All monies and in-kind donations received are entered into DS as well as how many hours each volunteer works. I'm able to create a deposit report from data entry in cash, check, and online/credit card data. Everyone in our organization is able to use DS whether it's just to look up contact information or to create a report of major donors, etc. We would be lost without it!
  • Having one centralized, paperless system that we can all use to access information on donors, volunteers, class/event registrations makes our organization effortlessly efficient.
  • DonorSnap allows for a great deal of customization. I can tag an entry as to how they participate with our organization so that I can easily create a report that shows me all volunteers that are interested in working with children, gardening, event planning, etc. Or I can create forms that I can put on our website for folks to register for classes or events, accept credit card payments, and have that registration automatically populate a DonorSnap record.
  • DonorSnap customer service and support are amazing! If I can't figure something out from the online videos or documentation (available on each screen), then it's a quick email and a quick response from them with the answer! I have never waited longer than two hours for someone to get back with me.
  • I really can't think of a thing!
DonorSnap is perfect for our organization due to its ease of use; there isn't a big learning curve. Because we can create additional fields, we are able to segment reports based on those fields and appeal to specific groups. Additionally, with the number of classes and events that we conduct throughout the year, by being able to take online registrations and then have those in DS without anything more than a click to do, it streamlines the process immensely. Learning how to create reports can be slightly challenging if you are accustomed to working with a different platform, but I think it's that way when switching from any program to another.
  • We spend so much less time doing data entry and generating reports than we spent with our previous four database providers. This is a very inexpensive donor management system in comparison with the others that we have used saving us thousands of dollars annually.
  • DonorSnap has more than met our business objectives of being able to track donors, donations, payments, registrations, etc. Working from the cloud provides me with quick access to information regardless of location - even the mobile app is great!
Without a doubt, DonorSnap does everything that I need, without causing fits of anger - unlike the previously listed programs! Reporting was an issue with all of the others; not so with DS. Being able to create a report and export into Excel to manipulate makes so much sense and the job so much easier to work with.
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