Name: Doxis4 iECM suite
Author: SER Group

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The Doxis4 iECM suite, developed by SER Group, is an intelligent enterprise content management (iECM) solution designed to assist organizations in efficiently managing and optimizing their information and business processes. This suite offers a range of features and functionalities suitable for companies of all sizes, from small and medium-sized enterprises (SMEs) to large enterprises. Professionals in various industries, including legal, accounting, consulting, engineering, financial services, healthcare, manufacturing, and the public sector, reportedly rely on the Doxis4 iECM suite to streamline their document-intensive processes, ensure compliance, and enhance collaboration and productivity.

**Document Management**: According to the vendor, the Doxis4 iECM suite provides robust document management capabilities, allowing users to capture, store, organize, and retrieve documents and files in a centralized repository. It supports various document formats and offers version control, document check-in/check-out, and document lifecycle management.

**Workflow Automation**: The vendor claims that organizations can automate their business processes and workflows using the Doxis4 iECM suite. It reportedly enables the design and execution of complex workflows, routing documents and tasks to the appropriate individuals at the right time. Users can define rules, set deadlines, and track workflow progress.

**Records Management**: The Doxis4 iECM suite reportedly offers comprehensive records management functionality, aiming to ensure compliance with legal and regulatory requirements. It enables the classification, retention, and disposition of records, as well as the enforcement of records management policies and procedures.

**Collaboration and Teamwork**: According to the vendor, the Doxis4 iECM suite facilitates collaboration and teamwork by providing features such as document sharing, commenting, and version control. It allows multiple users to work on documents simultaneously, ensuring access to the latest version.

**Search and Retrieval**: The Doxis4 iECM suite reportedly includes powerful search capabilities, enabling users to quickly find and retrieve documents and information. It supports full-text search, metadata-based search, and advanced search filters, simplifying the process of locating specific documents or information within the system.

**Security and Access Control**: The vendor claims that the Doxis4 iECM suite ensures the security and confidentiality of documents and information. It offers robust access control mechanisms, allowing administrators to define user roles, permissions, and privileges. It also supports encryption, audit trails, and compliance with data protection regulations.

**Integration and Interoperability**: According to the vendor, the Doxis4 iECM suite can be seamlessly integrated with other business systems, such as ERP, CRM, and HR systems. It supports standard integration protocols and APIs, enabling the exchange of data and information between different systems.

**Mobile Access**: The Doxis4 iECM suite reportedly provides mobile access capabilities, allowing users to access and work with documents and information on their mobile devices. It supports mobile apps and responsive web interfaces, ensuring a consistent user experience across different devices.

**Reporting and Analytics**: According to the vendor, the Doxis4 iECM suite offers reporting and analytics features, providing insights into document usage, workflow performance, and system metrics. It enables the generation of customizable reports and dashboards, assisting organizations in making data-driven decisions.

**Audit and Compliance**: The Doxis4 iECM suite is said to help organizations meet audit and compliance requirements. It provides audit trails, document versioning, and retention policies, ensuring the integrity and authenticity of documents. The vendor also states that it supports compliance with industry-specific regulations and standards.

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Doxis4 iECM suite

Enterprise content management (ECM) is a set of tools and methods that allows a corporation, agency or organization to obtain, organize, store and deliver information crucial to its operation. The fundamental objectives of ECM are to streamline access, eliminate bottlenecks, optimize security, maintain integrity and minimize overhead.

According to the Association for Information and Image Management (AIIM), ECM can be broken down into five major components called capture, manage, store, preserve and deliver. The purpose of each component can be briefly defined as follows:

-Capture: Create, obtain and organize information.
-Manage: Process, modify and employ information.
-Store: Temporarily back up frequently changing information in the short term.
-Preserve: Back up infrequently changing information in the medium and long term.
-Deliver: Provide clients and end users with requested information.

ECM has become increasingly important and complex in recent years for a number of reasons. Financial fraud and data breaches -- and regulations designed to prevent them -- have made effective information governance essential. There are new sources of content, such as unstructured data from social networking websites. Enterprises also need to manage content effectively for integration with business intelligence/business analytics (BI/BA) applications that help them to use the available information to guide business decisions.

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Features related to managing business content and transactional content for enterprises.

Content capture & imaging

The system supports the digitization of content.

File sync, storage & archiving

Storage system for long-term preservation & retention of content in an organized fashion; foundational to the ECM.

Document management

Beyond capture, the ECM supports sharing, distributing, printing, faxing, etc.

Records management

Secure, policy-controlled and compliant storage, retrieval and production of records, transactional or otherwise.

Content search & retrieval

Helps users find the content they are looking for. Various methods for assistance include filters, tags, metadata, and the like.

Enterprise content collaboration

ECM support file and content sharing within the enterprise, or integrate with preferred collaboration software or modules. May also be referred to as social intranet.

Content publishing & creation

Supports the publishing of content to web pages or other avenues leading out of the enterprise.

Security, risk management & information governance

Security controls with rules, policies, and permissions defining and delimiting access to content and records. This is a core feature, and a necessity for enterprises.

Contract lifecycle management

ECM tools optimize business transactional processes where they can improve or automate the contract lifecycle  (e.g. Invoice Management, Proposals, etc.). This component is similar to the features provided by advanced contract management software.

Automated workflows

Automated workflows include contract management, invoice processing, etc.

Artificial intelligence

Artificial intelligence and natural language processing help automate document classification

Mobile support

Integration

Integration with 3rd-party systems like ERP, SCM, or CRM

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Doxis4 iECM suite

Overview

What is Doxis4 iECM suite?