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Dropbox Business

Dropbox Business

Overview

What is Dropbox Business?

Dropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single…

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Recent Reviews

Drop it like it's hot

9 out of 10
December 22, 2023
Facilitates operations when users are off-site allowing us to work remotely. We are easily able to share files in real time and it is most …
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Dropbox is great for the price

9 out of 10
December 21, 2023
Store files related to projects we are working on and allow multiple users to simultaneously access the same document(s) at the same time. …
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Dropbox All the Way!

10 out of 10
December 19, 2023
Use it to track all real estate documents, photos, marketing materials, team notes, projects, and assignments, basically, every document …
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File sharing the best

9 out of 10
February 15, 2022
Dropbox is assisting me trade and offering data with clients in a substantially more secure and effective manner. Clients are inclined …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • File organization (126)
    9.4
    94%
  • File search (126)
    9.2
    92%
  • Performance (126)
    8.6
    86%
  • Access control (126)
    6.3
    63%

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

Standard

$15

Cloud
per user/per month

Advanced

$25

Cloud
per user/per month

Enterprise

Contact sales team

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.dropbox.com/business/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month
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Product Demos

Dropbox Restore Demo Video

YouTube

Dropbox Business Demo - How to Use Dropbox Business for Beginners

YouTube

Come Demo Dropbox Business

YouTube
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Features

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.4
Avg 8.4

Cloud Storage Security & Administration

Features related to security and administration for cloud storage platforms

8.8
Avg 8.6

Cloud Storage Platform

Features around the functionality of the cloud storage platform.

8.2
Avg 8.5
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Product Details

What is Dropbox Business?

Dropbox Business Integrations

Dropbox Business Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.

Dropbox Business starts at $15.

Reviewers rate Video files and File organization highest, with a score of 9.4.

The most common users of Dropbox Business are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(832)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
May 24, 2021

Boxing Dropbox

Oran Bar-Tal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it across the organization. It is a good backup with history support and helps me easily share content with different team members in my organization and/or clients.
  • It has top-notch security, which is highly appreciated by my clients.
  • The history feature saved us numerous amounts of time from re-doing work.
  • Ability to track who made changes to a document, and comment on it helped us with keeping content organized and avoiding conflicts.
  • Recently we started integrating Dropbox into other product management and communication tools such as Slack and Monday. Works really good.
  • Once we had a major problem where one of the employee accidentally deleted lots of data and had to restore. It appears that this mechanism work much less effective than restoring a group of files. Eventually it took Dropbox about 2 months with resolving the issue, and us additional 2 weeks of cleanup afterwards.
  • Dropbox is getting very expensive and there are today some alternatives that have better price to value ratio.
It is very good for small organizations or very large organizations. Everything in between may have problems with the sheer cost of maintaining the users' costs. Also, it is not recommended if your company has a huge amount of data as currently, Dropbox lowered the amount of storage they're offering for small businesses.
  • Ability to work seamlessly from my file explorer without using the website interface
  • Content is integrated naturally on my pc (without "my content" and "shared with me" which are very confusing)
  • Ability of the admin to see who deleted content and when, and then restore it
File Sharing & Management (7)
72.85714285714286%
7.3
Versioning
70%
7.0
Video files
70%
7.0
Audio files
70%
7.0
Document collaboration
60%
6.0
Access control
80%
8.0
File search
70%
7.0
Device sync
90%
9.0
Cloud Storage Security & Administration (3)
93.33333333333334%
9.3
User and role management
90%
9.0
File organization
100%
10.0
Device management
90%
9.0
Cloud Storage Platform (3)
90%
9.0
Performance
90%
9.0
Reliability
90%
9.0
Storage Reports
90%
9.0
  • When we had to restore a large portion of our database, it took Dropbox about 2 month to handle the problem, and eventually we got a very huge mess. Some of the files were never restored, and we lost money and reputation. Dropbox, on their part, did not do but the bare minimum to help us with this, nor they took responsibility for their inability to supply us with the backup and restore features they were committed to.
Google Drive UI is VERY messy. It is not convenient to use, and its integration to the desktop is arbitrary...
OneDrive sync functions tend to break and lots of time we found ourselves wondering why a work we just saved disappeared, only to find out that it was overridden by the server version, and that our newer version is available as a revision of the server...
Copy was actually pretty decent and cost effective, but the product was cancelled.
6
Because of the very high price of Dropbox, we only allowed a third of our employees to use it. These are the people who handle content and/or graphics within our company. Also the CEO and COO are using Dropbox, with the COO handling all the files and making sure the content is backed up on external drive weekly.
6
Actually, no skill is needed, since the Desktop software is very intuitive. We never had a problem with a user not knowing what to do with Dropbox. To use the more advanced feature, a basic need in SAAS will help, as users will need to go to the Dropbox admin site and look for their deleted file. On the other hand, Dropbox did a very good job with adding a small widget to MS Office, enabling the user to reach most of the needed function straight from the widget.
  • Share content with clients
  • Backup
  • Organize the content to be easily reachable to my team members from anywhere
  • We used Dropbox comments to review content with our clients
  • Also used Dropbox to get content we needed to work on, when we were working abroad
  • Some business meetings were saved because some very important content that was unreachable, was eventually retrieved from Dropbox
  • We are currently exploring Paper and its functions
Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost.

Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
Yes
We used Copy, but sadly the product was discontinued.
We also reviewed Box, but it felt like Box is aimed for bigger companies than us.
  • Price
  • Product Usability
  • Prior Experience with the Product
Dropbox usability is top notch - Very easy to work with the Desktop app, and the admin site is very straight forward. Rarely we've had users with problems with the product. The only one problem we ever found, is that you can't share a sub-folder with a team member, if the folder itself is already shared with someone.
Probably not.
For the period we've been using Dropbox, we still think it is the most convenient product there is right now. I am very upset that the price per user is so high in Dropbox, thus forcing us to look for alternative, because otherwise, we would probably have stuck with this product for a very long time.
  • Implemented in-house
No
Change management was minimal
Nothing was needed because of the easy integration, and we've used Dropbox almost from the day 1
  • We've had to teach employees that deleting files on their computer will delete these files for the entire team
  • We've needed to teach employees not to work on local folders
Employees should be advised about how to work properly with Dropbox and sharing
  • Work only in designated folders
  • Delete files that can be removed for the entire team
  • Only temp files can be local
  • Selective sync and online save are imperative to keep the content secured
  • no training
It was easy to learn without training, but accidents happened and employees deleted file they shouldn't have
Out of the box configuration is great and we did not have to do any major changes.
  • Use selective sync
  • Have admin create and dictate the folder structure
  • Use the public folder for essentials only
No - there is no facility to customize the interface
No - we have not done any custom code
There is no special configuration possible that I know of
One of our employees accidentally deleted large portion of our database. I've reached out for help as the admin site did not manage to restore the content (it requested I contact support). It took Dropbox about 2 month to handle the problem, and eventually we got a very huge mess. Some of the files were never restored, and we lost money and reputation. Dropbox, on their part, did not do but the bare minimum to help us with this, nor they took responsibility for their inability to supply us with the backup and restore features they were committed to.
Not Available
No
W
Sadly no
It integrates perfectly with file explorer. This is leagues away from competitors. We're working with this like it is a local folder.
  • Share files/folders with the team
  • Send links to files/folders
  • Send as a transfer file with receipt
  • Manage activity and restore data
  • The software itself is cumbersome, and I have no idea why it is needed
  • Restoring a folder can be difficult
Yes
It works pretty well and I can easily find my Barings there.
The only issue I've found is that while uploading content to Dropbox on iPhone, the Dropbox app must be in focus and the phone screen should be always on (Which is annoying because it drains the battery and the phone is unusable at that time)
We've used this when we were 2 users and when we were 20. It did not make any difference.
Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
We once had a problem where an employee accidentally deleted a major folder (Before we knew how to manage permissions properly) and we had to restore ~1,500 files and fast. We've contacted Dropbox and their support were with us all the way, through various talks, phone calls, emails, and a long communication to understand what and how to restore.
We manage to salvage 90% of the data. Sadly it was messy (because files and folders which were deleted prior to the incident have been restored as well) but it was better than facing our clients and telling them that we will not be able to deliver our work because of a data loss.
Since we mostly use Dropbos's File Explorer interface, it works seamlessly most of the time.
When working online, the preview sometimes displays low quality.
We integrate Dropbox with any service we work with that uses storage and did not encounter any problems
  • Jotforms
  • Nintex
  • Office
  • Clickup
We use Dropbox as a link to our files everywhere. It is easy as it connects with a press of a button and authentication
  • Wordpress
I don't think so, but it would have been awesome if instead of uploading images from my PC I could just link them to Dropbox
  • File import/export
Countless other business offer integration with Dropbox with a click of a button. Up until now we did not encounter any service that needed file hosting and did not integrate with Dropbox
Countless other business offer integration with Dropbox with a click of a button, so most of the time nothing is needed.
There is nothing to do
You purchase the licenses at their terms, and that's it
Dropbox have a fair support team and we've found they are mostly accommodating when we've had to make changes to our plans. Most of the account options are available on site and do not require contacting support.
There is nothing to do
You purchase the licenses at their terms, and that's it
There is nothing to do
You purchase the licenses at their terms, and that's it
Yes
It is most of the time unnoticeable. The app updates automatically
  • Dropbox Transfer
  • To consolidate Office online comments and Dropbox comments
No
Yes
We've started with a standard version with one user paying, and the others using free accounts. Once the company grew to more than 5 employees, we've moved to the teams version in order to effectively sync everyone to the organization. This was made easy as a bit earlier Dropbox introduced the ability to have two accounts installed on the computer (Personal, and Professional)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Dropbox is used to store files across our organization. Most employees use Dropbox to store all work-related files and share files across team members and different groups. We utilize Dropbox rather than paying and maintaining servers to store all of our corporate data either on-site or at a data center. It allows for easy file sharing and backing up data.

  • File sharing across team members
  • Backing up files
  • Security of files
  • Easy to use desktop interface
  • Allows multiple people to edit files at the same time which can lead to duplicate files
  • Software crashes from time to time causing files to not be synced
Dropbox is a great cloud based file storage and sharing system. It allows to easy creation of folders and sharing of folders between teams. Since it is cloud based, files can be accessed from anywhere with an internet connection. This is ideal for a remote workforce and people on the go. It is less appropriate for files that are regularly worked on concurrently by multiple people. It lacks default ability to lock a file (as a traditional corporate network would) when somebody opens it.
File Sharing & Management (6)
86.66666666666666%
8.7
Versioning
70%
7.0
Video files
100%
10.0
Audio files
100%
10.0
Access control
80%
8.0
File search
80%
8.0
Device sync
90%
9.0
Cloud Storage Security & Administration (3)
80%
8.0
User and role management
90%
9.0
File organization
70%
7.0
Device management
80%
8.0
Cloud Storage Platform (3)
63.33333333333333%
6.3
Performance
100%
10.0
Reliability
90%
9.0
Storage Reports
N/A
N/A
  • Eliminates need for data center/data storage costs.
  • Files are accessible from anywhere with an internet connection.
  • Files can be synced with a computer and worked on offline.
150
Dropbox is used across the organization from customer service, accounting and finance, to our marketing group.
1
This system is very easy to administer - it is handled by a systems administrator that provides and removes users access.
  • File storage
  • file sharing
  • cloud access
System is very easy to use as files sync to users computers - looks just like browsing through Windows.
  • Self-taught
The user interface is very user friendly and does not require any significant training for the normal end user.
I found it easy enough to learn by myself.
Support for Dropbox is adequate.
No
  • Easy to navigate folders on desktop app
  • Web interface is easy to navigate when not using my normal pc
  • Easy to add users to shared folders
  • Desktop app crashes a few times a week causing files to not sync
Software is very user friendly - it is just like navigating Windows Explorer to access files. The system takes little to no training to get new uses up to speed.
The website is well organized when outside of the office or using a different computer.
The only limit to scaling Dropbox is pricing. After a certain point, using traditional data storage would be more cost effective than per user pricing.
At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
Syncing to the cloud is almost instantaneous. Users on the same network can see my changes within seconds on their computer.
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