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Dubb - Video Communication Platform

Dubb - Video Communication Platform

Overview

What is Dubb - Video Communication Platform?

Dubb is a video communication platform that offers business users a platform to send personalized, trackable videos. Based in Los Angeles, the company was founded by technologists with specialties in marketing automation, artificial intelligence, and machine learning. The Dubb platform…

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Recent Reviews

TrustRadius Insights

Video Landing Pages and Video Email Features: Users find the video landing pages and video email features to be great and effective for …
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You must use Dubb

10 out of 10
December 31, 2022
We use Dubb to send videos mainly to our prospects to book meetings and create interest. However, we also use it to reach out to vendors …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Support

$10/mo

Cloud
per user

Sales/Marketing Pro

$40/mo

Cloud
per user

Pro Plus

$100/mo

Cloud
per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://dubb.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Dubb - Video Communication Platform?

Dubb is a video communication platform that offers business users a platform to send personalized, trackable videos. Based in Los Angeles, the company was founded by technologists with specialties in marketing automation, artificial intelligence, and machine learning. The Dubb platform features a mobile app, Outlook Add-In, website, Slack app, and Chrome Extension (with integrations to LinkedIn, Gmail, and more). The company was built on the premise that everyone should have the ability to share intelligent, visually engaging content with others without the need for special tools or technical skills. The vendor states that their mission is simple: to change the way people communicate in business using video.

Dubb - Video Communication Platform Features

  • Supported: Sales Enablement Focused Features (Calendar Integration, 1-1 Chat etc)
  • Supported: Screen and Webcam Recording
  • Supported: Mobile App with Advanced Editing Features
  • Supported: Built-In CRM and Marketing Automation (Video SMS & Video Email)
  • Supported: Marketing Automation & CRM Integrations
  • Supported: Scalable Personalized Video
  • Supported: Linkedin Integration (Sales Navigator & Recruiter)

Dubb - Video Communication Platform Screenshots

Screenshot of Custom Video Landing Pages with Multiple CTA's, Playlist, Exit Intent Module and more.Screenshot of Custom Email Templates with AutomationScreenshot of Video SMS & Video SMS Automation and Bulk Sending/Tracking

Dubb - Video Communication Platform Video

"Assignment Selling", video prospecting, video messaging, VSL (video sales letter), and any other terms and names it may go by - is using personalized video to improve your sales cycle. In this video produced by the TrustRadius team, learn why Dubb is one of the best tools for video prospecting and VSL

Dubb - Video Communication Platform Competitors

Dubb - Video Communication Platform Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesNorth America, South America Europe, Australia
Supported LanguagesEnglish

Frequently Asked Questions

Vidyard, Wistia, and BombBomb are common alternatives for Dubb - Video Communication Platform.

Reviewers rate Support Rating highest, with a score of 9.2.

The most common users of Dubb - Video Communication Platform are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(113)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Video Landing Pages and Video Email Features: Users find the video landing pages and video email features to be great and effective for their needs. They appreciate the ability to create engaging content with customized Call To Action buttons on each video email.

Simplicity and Ease of Use: The platform simplifies personalized video emails and provides easy access to inventory video content, YouTube videos, and PDFs for clients. Users emphasize the simplicity and ease of use of the platform, praising its intuitive user interface and the absence of frustration in their daily tasks.

First-Class Support Team: Users appreciate Dubb's first-class support team, describing them as extremely proactive and attentive in addressing questions and issues.

Difficult video upload process: Some users have found it difficult to upload video files if they exit the app before the upload is completed. This issue has been mentioned by several reviewers, making it a common frustration.

Steep learning curve: Many users have expressed that the software has too many capabilities and requires a significant amount of time to learn. This sentiment has been echoed by multiple customers, indicating that there is a notable learning curve associated with the platform.

Limited video editing features: While the video editing feature works well for simple edits, some users feel that it is not as robust as other platforms. This limitation has been brought up by multiple reviewers, suggesting a desire for more advanced editing options within the software.

Attribute Ratings

Reviews

(1-25 of 59)
Companies can't remove reviews or game the system. Here's why
Annette Anthony | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Dubb - Video Communication Platform enhances my engagement with people I communicate with on a regular basis. If I have something to say, it's been my experience that when I say it on video, it delivers my message with absolute clarity while also complimenting my message with my true emotion.
  • Scripts are extremely helpful! It allows me to read a script that I create to deliver my message without reading a piece of paper.
  • I love the dashboard that shows my metrics.
  • I appreciate knowing when viewers watch my videos. For me, that means a response of appreciation is coming!
  • None- you guys do a great job!
Dubb - Video Communication Platform can be used in any situation. Communication is key- if you want to articulate a message with absolute clarity, use video.
Steve Ramona | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Dubb - Video Communication Platform for many things in my business. I celebrate with people. I inform people, and I connect with people using Dubb - Video Communication Platform. I use Dubb - Video Communication Platform for personal and business. I share birthdays, and business tips. My ROI has increased every week I sent video emails. I see much more engagement in my brand and with me personally. A great tool to share with the world what you do.
  • Great marketing tool
  • Easy to use
  • Unbelievable results
  • Updating chrome extension
Great for video marketing. If you are not doing video marketing I would use Dubb - Video Communication Platform If your not in the marketing Dept. may not be a good fit
September 15, 2023

Mortgage Company

Michael Clohessy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We love Dubb. It has been a great way for us to directly communicate with our clients. We highly recommend
  • User Friendly
  • Automated CRM responses
  • AI works great for teleprompter
  • Be able to film from two separate locations
Any business that wants exposure to clients in a more personal way should look into using Dubb
Gregory J. Sneed | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Dubb - Video Communication Platform to create wonderful sales and client videos, then email them to clients and prospects.
  • Video Recording and Teleprompter
  • Options to Customize the look and feel
  • Ability to integrate well with email
  • Just one issue is some of the buttons or icons I have to guess what they do
Great for recording good quality video without needing editing skills. The use of AI to create content and evaluate what has been recorded is awesome. The features to customize the look and feel, color and branding with my logo is fantastic. I use to send client greetings and messages to prospects.
Megan Lacks-Merchant , CSP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
When I tell you Dubb - Video Communication Platform has made a huge difference in my outreach efforts and responses, it's been HUGLEY invaluable! I've undoubtedly seen the ROI already. I own a headhunting business. People absolutely love getting a personalized video from me. The prompts (call-to-action) that pop up after the video such as "book a time" or "visit website" has made it super easy for them to "Respond". Client Prospects get prompted to book a "discovery call". Candidates get prompted to book an "interview." It's brandable and integrates/communicates with my CRM and other systems. There's a nifty Chrome extension too, for easy adding of a video to LinkedIn messages, Outlook messages, etc. It also tracks when the video is viewed. The videos are easily embedded into all channels of communication, even SMS text messages. I haven't run into anything it can't do! I was so excited when I first signed up that I used their training manual and videos to set it all up while binging my favorite show on Netflix. The following day, my account manager reached out to schedule an implementation and training session. She was so helpful and impressed with what I had already done with my profile.
  • Integrates with CRMs
  • Easily Brandable
  • Prompts Call to Action for the Viewer
  • Nifty Chrome Extension
  • Gifs can be a little grainy
It's been wonderful in following up with prospects.
July 12, 2023

Great Tool, Love It

Vannessa Lindsey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I primarily use Dubb to connect with the members of the nonprofit founders' club which is a membership club. I send them information on upcoming classes, changes and reminders. I also use Dubb when we are doing special events, or inviting others to join our club. I recently started using the teleprompt and it has been very helpful with creating marketing videos.
  • Call to Actions
  • Connect with my email platform
  • Creates Excellent Videos
  • Opportunity for Video Responses. Amazing
  • I find it hard to customize my email and create templates
I find that Dubb is useful for everything that I have been using it for and more that I am sure I have yet to use the many features. It works well when I need to send a quick video to my students and I love the tracking on how many people opened the video, the call to actions are exceptional, the features that I have used have been amazing, I know that I am not using it to its full potential.
Peter McLellan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
As a Realtor, I want to ensure that my clients have the best experience possible. Dubb - Video Communication Platform not only fits well with my personality, but it perfectly aligns with how I want my business to look. Dubb - Video Communication Platform provides the technology that allows me to be personable, not pushy - At Scale! I can communicate clearly and concisely with my clients about market trends, available properties, and property walk-throughs... but there are so many other features that I haven't had the opportunity yet to try out!
  • 1st class support team - The team at Dubb truly go out of their way to support the subscribers. I have found them to be extremely proactive and attentive at addressing questions and issues that pop up.
  • Customization features - Once you have a vision of how you want your business to look, the custom features on Dubb - Video Communication Platform are excellent. For example, you can build email and SMS campaigns and the templates give you a great starting point. Dubb - Video Communication Platform will only continue to build on this, so I am excited to see what that looks like.
  • Ease of Use - Once you understand the platform, it is extremely easy to navigate your way through the process from start to completion. From utilizing IRA, the built-in AI, to come up with ideas for content creation, to recording the video, to editing the video, to adding contacts, to compiling your email... it is all very easy and the finished product looks really high end.
  • Multiple ways to record - The variety of ways you can record on your devices is excellent. Dubb - Video Communication Platform has really excelled at integrating its platform with an extensive list of 3rd party platforms (LinkedIn, Google Chrome, Outlook, etc.) as well as through its desktop app. Having the ability to record video direct in so many apps will be so useful and specific to your own workflow.
  • Analytics - Having the ability to track the analytics of the recipient is a game changer. You have the ability to see key metrics that will help guide your business decisions... you will be able to see what types of videos are more popular than others and spot trends on what is working and what is not. Amazing feature!
  • Video Editing - The editing feature is not as robust as other platforms, but for simple editing, Dubb - Video Communication Platform works well.
  • Filter Options - I think the filter feature could be expanded slightly to be more intuitive and give more options. The drop downs, for example, in the contacts page for tags and filter can be limited in scope and I think this is an area that if Dubb - Video Communication Platform expanded, you can improve the experience slightly.
  • Dashboard - For a new user the dashboard is quite busy. It would be nice if you had an option to customize that dashboard.
Although it is an extremely diverse platform with many use cases, I have found it best suited to creating a message based on a specific marketing strategy and being able to reach people at scale. While it offers adequate CRM functionality in most cases, if you are needing a more robust CRM it might not have the functionality you need.
Ryan Bettencourt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Dubb in so many ways to add a personal touch to our communications with our customers, partners, investors, and more. We have been using it for over 3 years and is a key part of our efforts. It's super easy to use but is also really powerful - videos can be embedded in emails, sent as mini landing pages, and embedded elsewhere as well. We ❤️ Dubb.
  • Ease of use
  • Service
  • Flexible
  • Potentially the ability to more easily add stock video/images to videos
We have found a lot of uses for Dubb - we have used it to: customize videos for outbound sales Send updates to our customers Keep our investors informed
Mark Wright | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Dubb has been a great replacement for us compared to BombBomb Videos. Being able to add in the calls to action and other items have made them more engaging with our clients.
  • Easy of use
  • Call to action add ins
  • comparable value
  • So far better than what is out there
  • Direct Integration with more crms
We are using DUBB with Current client reach outs, and also for HOW TO videos for staff. We are also using it for reaching out to leads, the call to action portion has been beneficial in various ways.
George Calandrino | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use it on a regular basis to introduce myself to my new clients and to follow up with my existing clients. It comes extremely useful when I include the showcase videos to introduce my associates and referral partners during my own introduction. It's an amazing video platform. It blows the competition away.
  • text capacity
  • email capacity
  • design features
  • edit features
  • edit the videos
  • edit the presets
Jason Staudinger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I began using Dubb about three weeks ago and it has taken my communication to a whole new level. I'm reaching out to Realtors, past clients, and friends whom I haven't had contact with in ages in a unique way that puts my face right in front of them and keeps them from just deleting my text, email or voice message. Right now over 70% of my videos are being watched. I love it!
  • Customization of the landing page for video is awesome
  • Super intuitive and easy to use. All the extensions work flawlessly
  • My ability to communicate quickly and effectively has never been stronger
  • Would be nice to upload video straight from social media
I have a large database of individuals whom I haven't spoken with in ages. Being able to shoot a quick video and email it to them has allowed me to reach out to them in a more personal way than just a phone call, text or email.
Michael Jurkovic | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Mortgage Brokers typically write long emails and spend countless hours on the phone with new / existing / prospective clients. Dubb has allowed me to engage on a more personal level at the first interaction as well as provide additional details that email and text will not allow.
  • walks through the steps to create a video and publish it
  • acts as a CRM
  • tracks and analyzes the views received on a particular video
  • easy to use automation and editing
  • on the editing side: all of us beginners would love to have our embedded image look as flashy as those on youtube.....direct steps to get there would be helpful
  • too many choices for color schemes - easy to get overwhelmed
sending an email regarding milestones of a loan process and what to expect next is perfect. additionally - adding a video overlay to a document that requires explaining is a huge win.

I don't find value sending it to other industry professionals (i.e. realtors / attorneys) as a way of updating them on the process
Bill Andreadakis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I'm using Dubb for my prospecting strategy, sales process and for creating realtor educational content.
  • My favourite part is the simplicity of receiving video testimonials.
  • It's awesome so far!
I'm using Dubb for my prospecting strategy, sales process and for creating realtor educational content. My favourite part is the simplicity of receiving video testimonials.
December 31, 2022

You must use Dubb

Jason Duncan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Dubb to send videos mainly to our prospects to book meetings and create interest. However, we also use it to reach out to vendors and current customers and just people that we are saying hello to. It brings a much more personal approach to email.
  • Easy to use
  • Creates interest
  • Versatile platform
  • User interface is a bit clunky
I find it very helpful in prospecting and reaching out to new potential contacts
Score 9 out of 10
Vetted Review
Verified User
Dubb - Video Communication Platform is a great communication tool, even for someone TECH-challenged like me. The initial call with a Dubb - Video Communication Platform representative to get everything set-up is complimentary and super helpful! I've been able to create various videos that I know my audience needs as well as one-time videos to send a personalized message to ine person or a small group. I find that my creativity flow and I can better express my message on video, which leads to better results and communication overall.
  • Ease of use
  • Great customer service
  • Video library
  • Help with doing campaigns
  • Instruction for CRFM use, (it's more me then them)
I think it's a great resource and communication for ANYONE in business. Whether to communicate with your sales team, prospects, clients or work colleagues. I cannot think where "good communication" is not appropriate.
Score 10 out of 10
Vetted Review
Verified User
I use Dubb to promote sales as well as sending personal messages to my clients. I also use Dubb to send out holiday greetings
  • Teleprompter
  • Call to Action
  • Custom backgrounds
  • Crm
  • Integrating their Dubb calendar into the call to action
It is well suited for those who wish added a personal touch to their communications
Candice Blair | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Dubb - Video Communication Platform is the best video delivery platform. We use it for prospecting, inviting clients to events, reviewing requests, and also for transaction management. Everyone likes to see a video instead of reading an email, and it helps our open rate. Our team uses Dubb - Video Communication Platform for a welcome email to our clients with individual videos to meet each team member. Dubb - Video Communication Platform helps us personalize ourselves. I also use it for real estate offer presentation emails, and that helps me sell more homes.
  • Easy to integrate
  • Easy to make videos
  • Guides the person to a call to action
  • Editing is a little confusing with trimming the beginning and ending
  • The video in the text has an arrow on the picture, but it does not open the video unless you click on the bottom, which is confusing for most people
Perfect for prospecting.
Kelly Wheeler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
This is the best video, lead gen, client retention, and video funnel builder I have ever used! if you use Bomb Bomb you won't after giving this a spin!
  • Funnel Builder
  • Video Training CRM
  • Email Video Builder
  • I do not have any right now
  • Above
  • Above
Lead generation using video funnels and video targeted pages.
Saiid Zamani | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
As a realtor, I use Dubb - Video Communication Platform to reach out to our agents, and clients and build a future video library. I also use it for screen recording and it is fantastic. Dubb - Video Communication Platform makes reaching out to consumers and track the success of video emails so easy.
  • video email template
  • automated triggered emails / video / text
  • Fantastic email tracking
  • Cost effect platform
  • Maybe include full SMS texting integration
  • Full sync mobility with Zillow and Realtor.com vs. using another platform to sync through.
Dubb - Video Communication Platform really suited what I was trying to do and it was to provide value to my clients and agents.
Xavier Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Here is an example of how I use this AMAZING platform! All you have to do is click this link to see the video. Dubb is a powerful video marketing platform that I love using.<br> It's easy to use and integrates with just about every other platform out there, making it a great tool for creating and sharing engaging videos. Dubb has a wide range of features that makes it perfect for just about any type of video you want to create, from product demos and testimonials to educational content and more. <br>And, because Dubb is so easy to use, you can create high-quality videos without spending a lot of time or money. If you're looking for a great way to improve your video marketing, I highly recommend Dubb.
  • Ease of use
  • Video tracking
  • CRM (customer relations management)
  • I am still learning the automation part of it
  • The video signature
I can't think of a situation that Dubb would not be used! People don't like to read and video is the solution! With Dubb you get the data and you can make better business choices with that data and drive more relationships and sales!
April 22, 2022

Dubbly Awesome

Score 10 out of 10
Vetted Review
Verified User
I use Dubb for outreach to potential clients. I also use it for screen recordings.
  • Screen recording
  • Editing
  • Sharing is very easy
  • Transcripts are very accurate
  • More functionality with editing
Dubb is great for outreach. Since it is available to use on pretty much every messaging platform you can think of...being able to send a quick video instead of the written word has been a game-changer.
Karen E. Peyton💖 | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
I found Dubb - Video Communication Platform through a peer that was inviting me to a mastermind. I immediately signed up because I was intrigued. It has become one of my 2 favorite tools, and I am a tool lover. It changes the success of your communications instantly. It also changes how business owners and potential clients see you, they are impressed. The open rate is unreal, and it is fun to use. But the most important thing is the response from the owners. They treat this like a new human baby and do whatever is necessary to make sure you get the best out of their creation. We need more Dubb-type business models in the world. Thank you, guys!!
  • The open rate to email is unbelievable
  • Dubb - Video Communication Platform changes the way others see you, you become more credible
  • It makes making as easy as your cell phone and recording your thoughts. Just send.
  • It brands you like nothing else can.
  • Posting on Social Platforms like Facebook.
  • The ability to organize content (Videos) so that they are all accessible.
  • That the email blast capacity increases to rival other CRMs Automation(Number of emails that can be sent in a day)
It is an outstanding tool. It gives the virtual world some personalization. It's an excellent branding tool, marketing tool, prospecting tool, and team-building tool. It makes me stand out as a serious marketer. It also gets me a great open rate on my email campaigns. It's fun and fairly easy to use, and also comes with weekly training sessions at no additional cost. But the most important benefit is the highly responsive team that stands behind their product and is dedicated to making sure you have the best experience ever. Dubb - Video Communication Platform is my favorite virtual tool.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I use Dubb when contacting new sales leads and when summarizing meetings with current customers. I'm also using it to make brief tutorials about using my company's software.
  • Video recording and uploading.
  • Customizing video landing page.
  • Sync with LinkedIn.
  • Video overlay on webpage.
  • Contact management within Dubb.
  • Email open tracking.
Dubb could be a way to get the attention of cold leads and track the number of clicks it gets.
Valerie K Miller  M.Ed.  CMP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Dubb has been and will continue to be part of our favorite marketing outreach tools. We use it for broad-base as well as personalized video production of easy quick effective communications. The training support they offer is top-notch. An excellent video tool with backend statistics for viewing how effective our campaigns are and who is watching them.
  • Personalized video messaging
  • Product info quick videos
  • Excellent email / video combo follow up
  • Quick view stats on video effectiveness
  • Keep innovating
  • Add alt platform integrations, not everyone is using FB or IG
I have recommended Dubb to my techy and non-nerdy friends, both love using the tool.
Score 10 out of 10
Vetted Review
Verified User
My initial appointments are set up for me, I use Dubb to confirm my follow-up appointments. My first meeting is always information gathering, and my second appointment is a sales appointment. It is important to continue the repour I established in the first meeting to carry over to the second sales meeting. I use the video portion to thank my client and to name them by name so it comes over very personal, and present the appointment details in print. Sales experts always say clients buy you more than they do a given product. If they trust you, your sales will go much further. Trust is what Dubb allows me to extend that trust beyond our first meeting to the sales meeting.
  • follow up communications
  • clarity of information
  • personalization
  • convenience in producing and then sending
  • Does not connect directly to Google Calendar
  • SMS needs to be seamless with smartphones when sending from them.
As I have said previously, I use it to help maintain client trust and relationships from my first video appointment, to the second video appointment where the sale will be made or not. Using video to confirm my second appointment is genius. I can't think of a scenario where it is less appropriate, there may be one, but I haven't found it.
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