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Dynamic Yield

Dynamic Yield

Overview

What is Dynamic Yield?

Dynamic Yield is presented as an AI-powered Experience Optimization platform that delivers individualized experiences at every customer touchpoint: web, apps, email, kiosks, IoT, and call centers. The platform’s data management capabilities provide for a unified view of the customer, to…

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Recent Reviews

Results-focused

10 out of 10
January 05, 2024
We use Dynamic Yield for AB testing, product recommendations on-site and in emails, and UX personalization. The tool allows us to very …
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Great tool for CRO

9 out of 10
January 04, 2024
Dynamic Yield is a great tool to personalize customer journeys and improve conversion rate. We use it mostly for Product recommendations …
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TrustRadius Insights

Dynamic Yield is a versatile software solution that caters to various departments, including Marketing, Merchandising, Personalization, …
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Love Dynamic Yield!

10 out of 10
October 13, 2023
I enjoy working with Dynamic Yield, as it has helped us approach personalization in our marketing efforts but has also greatly enhanced …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Dynamic Yield?

Dynamic Yield is presented as an AI-powered Experience Optimization platform that delivers individualized experiences at every customer touchpoint: web, apps, email, kiosks, IoT, and call centers. The platform’s data management capabilities provide for a unified view of the customer, to allow the…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Dynamic Yield?

Dynamic Yield is presented as an AI-powered Experience Optimization platform that delivers individualized experiences at every customer touchpoint: web, apps, email, kiosks, IoT, and call centers. The platform’s data management capabilities provide for a unified view of the customer, to allow the rapid and scalable creation of highly targeted digital interactions.

Marketers, product managers, and engineers use Dynamic Yield for:

  • Launching new personalization campaigns
  • Running server-side and client-side A/B tests
  • Leveraging machine-learning for product and content recommendations, and
  • Employing algorithms for smartly triggered email and push notifications.

Headquartered in New York, the company states it serves more than 350 brands across the world.

Dynamic Yield Features

  • Supported: Customer Segmentation
  • Supported: Personalization and Targeting
  • Supported: Deep Learning-Based Recommendations
  • Supported: Triggering Engine
  • Supported: Behavioral Messaging
  • Supported: A/B Testing and Optimization

Dynamic Yield Screenshots

Screenshot of The Dynamic Yield Dashboard, which offers a high-level overview of personalization campaigns, site performance, audiences, product updates, and more. With customers building and managing dozens, sometimes even hundreds of concurrent campaigns, the Dynamic Yield dashboard provides a snapshot of key information and surfaces items for potential optimization from campaigns that require action.Screenshot of Dynamic Yield's customer segmentation engine, used to unify customer data across digital and offline touchpoints. Data can be onboarded from multiple sources to create one cohesive dataset from which to power experiences. Users can collect, store, categorize, and synchronize data from a CRM, ESP, DMP, APIs, or POS.Screenshot of The interface to create cross-touchpoint personalization campaigns and experiments at scale. Users can coordinate independent personalization experiences to deliver a cohesive, consistent customer journey from start-to-finish.Screenshot of Dynamic Yield's Predictive Targeting capabilities, which provides machine-learning optimization. Dynamic Yield’s Predictive Targeting engine will continuously analyze and identify opportunities to serve the most relevant content for each audience segment.

Dynamic Yield Video

Bringing personalization from vision to reality with Dynamic Yield.

Dynamic Yield Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll
Supported LanguagesAll

Frequently Asked Questions

Coveo Qubit, Monetate, and Optimizely Web Experimentation are common alternatives for Dynamic Yield.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Dynamic Yield are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(115)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Dynamic Yield is a versatile software solution that caters to various departments, including Marketing, Merchandising, Personalization, Affiliate, and Product Tech. Users have found it instrumental in personalizing the user journey on web and app platforms, as well as email, allowing them to deliver tailored experiences to their customers. The software's ability to run front-end tests has been particularly useful for optimizing UI and marketing campaigns. Additionally, Dynamic Yield offers valuable insights into key audiences through site personalization, product recommendations, A/B testing, and content management for events.

Customers have reported that Dynamic Yield has enabled faster iteration and improvement of the customer experience on their homegrown websites. It has also been utilized for quick front-end needs such as adding logos or banners. E-commerce departments have found the software helpful in customer engagement, capturing new customers, and conducting A/B testing of different affinity groups. Overall, Dynamic Yield comes highly recommended for e-commerce businesses as it supports growth in all aspects.

Non-technical marketing managers have praised Dynamic Yield for its user-friendly interface when using it for A/B testing, content optimization, and UX improvements on websites. The software has been extensively used for tailoring e-commerce sites to cater to different audiences, personalizing campaigns based on customer interactions and purchases. Furthermore, Dynamic Yield's effectiveness in geo-targeting promotions based on seasonality in different regions has proven beneficial.

Internal ad campaigns have also benefited from Dynamic Yield as it allows for displaying more relevant content to users. The software's ability to create personalized content like recommendations and notifications helps deliver a personalized experience that enhances customer satisfaction. In the Direct To Consumer department specifically, Dynamic Yield is considered a fundamental tool for targeting specific audiences, personalizing content, and driving cross-sells and up-sells.

The versatility of Dynamic Yield extends to providing solutions beyond e-commerce environments. For instance, it supports A/B testing, setting up recommendation widgets, popups, notifications, and hotfixes. Users have found it useful and effective for delivering personalized solutions across various industries.

Users commonly recommend the following three recommendations for Dynamic Yield:

  1. Work closely with the customer success team and utilize them as a resource, including requesting more tutorials and one-on-one support for the software. It is also suggested to have a customer success manager to enhance strategies and provide personalized customer experiences.

  2. When comparing competing services, consider the people behind the software. The software is highly regarded for improving website experiences, particularly for e-commerce businesses. Users advise receiving solid training for long-term benefits and find the software excellent for easy website personalization.

  3. Utilize Dynamic Yield for various purposes, such as testing, personalization, creating audience segments, and integrating with other software. The software receives high recommendations for its ease of setup, A/B testing algorithms, and ability to create personalized experiences. It is believed that every retail site can benefit from these features, making Dynamic Yield suitable for businesses of all sizes and across different industries.

Overall, users emphasize the importance of working closely with the customer success team and highlight the value of personalized support. They also suggest considering the people behind the software when evaluating competing services. Additionally, users highly recommend Dynamic Yield for its testing, personalization, and integration capabilities.

Attribute Ratings

Reviews

(26-50 of 99)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We implemented Dynamic Yield for personalization on our website. Dynamic Yield has helped us to provide better product selections for our customers based on their browsing. Dynamic Yield has assisted in helping us with not only implementing different strategies, but also ideating strategies that fit the personas of our customers.
  • Educate--they got me up to speed so quickly on the platform.
  • Communicate--our account rep is a great communicator! She is on top of deliverables and keeps us moving forward.
  • Mock ups--when we come up with an idea, our rep is able to provide us with a great mock up of the experience so we can truly understand the idea.
  • Dynamic Yield could be better with headless environments.
  • Dynamic Yield could be better with working with 3rd party developers.
  • Dynamic Yield could have more campaigns set up as drafts for their clients to edit and push live.
Dynamic Yield is a great platform for personalization. Personalization is where you win in the digital space, and Dynamic Yield delivers.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dynamic Yield is used by our eComm department in our organization. It currently helps the eComm department with customer engagement, new customer captures, and A/B testing of different affinities groups in our customer base. Dynamic Yield has been amazing with the tools and features it offers and makes it easy to target selected audiences and helps us serve the right content to the right audience at the right time. I would highly recommend Dynamic Yield to anyone in the eComm business, it will help you grow in all aspects.
  • Helps target selected audiences with ease.
  • The experiences it offers out-of-the-box are amazing and easy to use.
  • The biggest strength for Dynamic Yield is the abundance of educational resources and their world class customer support!
  • Dynamic Yield can improve in providing more amazing out-of-the-box experiences.
  • Some experiences need development work, easy custom experiences would be a better improvement.
  • The dashboard could be a little easier to navigate, but not much to improve.
Dynamic Yield is best suited for our experience during our holiday season and sales. It makes it easy to handle multiple content and triggers to reach our goals.

I can only think of one instance where Dynamic Yield is less appropriate, that is when we have no promotions or sales going on.
Kate Phillips | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our Conversion Rate Optimisation team is leveraging Dynamic Yield in order to manage, track and report on the performance of tests and recommendations. We leverage the built in algorithms and testing capabilities to split and report on experience and variation based performance. As well as to iterate tests and help to map out our testing cadence and test iterations moving forward.
  • Provide fantastic support, both in relation to strategy/best practice and troubleshooting.
  • An easy to use interface, as a user who is relatively new to Dynamic Yield I find that it is an intuitive platform to use.
  • The ability to segment and drill down on data allows for really specific insights which, whilst not necessarily being leveraged on a testing basis, can be super valuable from a greater marketing perspective.
  • We are based in Australia and while your support staff are amazing, we find that we struggle to have quick resolutions to our issues and training calls are outside of business hours as our DY support team are all based in the Northern Hemisphere - local support would be amazing!
  • We are currently working with a client who has two international sites and hard redirects based on geographic location - it is causing issues with regard to source attribution and location of users (users who have been hard redirected are still showing as having been users and huge percentages of traffic are incorrectly being attributed to referral/direct) it would be great if some troubleshooting could address these types of issues.
My personal use of Dynamic Yield is still quite limited. I have only been working directly with this platform for the last couple of months. In my limited experience, it appears that DY would be a fantastic solution when websites and reporting (i.e. GA integrations have been set up in a 'typical' manner). One of the clients I am presently working with has not followed best practice for many of these things and we are finding that we are struggling with data integrity (around source/location - is skewed due to two international sites each having hard redirects based on location). While I understand that technology platforms are generally built for the majority (customising a site for the few is a costly investment for little return) it would be great if there were some workarounds available for situations that are not-typical.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Dynamic Yield in our ecommerce department. Mostly we use it for recommendations on our product detail page or within our product overview pages. We also use it for specific landing pages to target products for new or returning costumers.
Currently we are also A/B testing an overlay for our newsletter registrations to see which layout works better.
  • Great usability in general.
  • Reports are super easy to find and understand.
  • Perfect support if you need any help.
  • We are often setting up test campaigns on our staging system to see how they work. It would be great if you could copy test campaigns with one click on the live system.
At the beginning DY may seem a bit complicated but after a very short time it is super easy to work with it.
DY has a very great usability and it is very easy to set up different campaigns. What I like most is that campaigns are live in a few seconds and you can start measuring immediately.
We love the possibility to customize our Webshop for our costumers and are looking forward to go on with it in the future!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dynamic Yield is being used by a specific organization in the company where I currently work.<br>It address business problems related to targeting specific audience for several campaigns that we want to run.<br>
  • Create different campaigns on the website
  • Target specific segments of customers
  • Excellent customer service
  • Provide new ideas to improve shopping experience
  • Create videos to support ideas for the new users
Dynamic Yield is well suited in our company as it allows us to focus on specific customers and be able to sell more assets options to our suppliers.
Andreas Meyer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Dynamic Yield in a small team but are expending, since we see great potential with a small increase in resources. Anyways we're working as well on teaching individuals in other departments to maintain specific campaigns.
  • A/B-Testing.
  • Personalization.
  • Extend content with dynamic templates.
  • Analytics of various KPIs.
  • Data exports of raw data.
  • More flexible upload of data like .csv files.
Great for easy testing and simple personalization. Also setting up custom templates to extend content like banners, pop ups and overlays that maybe aren't easily accessible in the already used shop environment are a great feature of dynamic yield. I wouldn't recommend it as a stand-alone analytics tool. It serves some data but without the right experience to put them into context it might leads to wrong assumptions.
Amaury Ortolland | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
DY is being used by my e-commerce optimization department. Globally it addresses all the optimization and personalization use cases that we want to leverage on our digital touchpoints. We use to have multiple tools to deploy all these use cases and, now, thanks to DY, we only have one tool where we can trigger end-to-end experiences with 1 unified customer profile as we also use DY as a CDP.
  • Product recommendation
  • Affinity profile targeting
  • Omnichanel experience
  • Front and server side API
  • Webperf
  • Analytics capabilities
  • Targeting IPs
DY is well suited for offer personalization based on user affinity; it's really easy to generate experiences based on these scores. For product recommendations, DY has a very impactful algorithm that generates a lot of user engagement thanks to relevant propositions. DY is less appropriate to deep dive into the data that is generated by the tool, for example, we could expect better DataViz about behavior on multiple touchpoints or product performance.
October 16, 2020

Why Dynamic Yield

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Dynamic Yield to help e-commerce companies reach their potential. We use the AB testing functionality to give users different experiences, borne from hypothesis to solve problems. This is used with the user personalization Dynamic yield offers. We use this to offer unique experiences to users, which overall benefits the company.
  • Personalization
  • Out of the box templates
  • AB testing
  • Recommendation engine
  • Learning path
  • Dynamic yield offers a lot but there's not enough Implementation documentation
Well suited for companies that want to offer personalized experiences to their users (Geographical location based for example). Also suited for companies that want to scale up their e-commerce results through a recommendation engine and rigorous testing.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dynamic Yield is a fundamental and essential tool for our Direct To Consumer department and is used to target specific audiences and personalize content across our entire website, whether it is deploying localized messaging or providing key guidance to users, or to power commercial opportunities via recommendations to drive up- and cross-sells.
  • Captures specified audiences
  • Powerful recommendation engine
  • Quickly fire targeted content based on set conditions
  • Further training opportunties
  • Clearer explanation of test results
  • More info regarding new features
Dynamic Yield is an excellent digital customer experience tool with a robust decision engine using machine learning and predictive algorithms to provide personalization, recommendations, automatic optimization, and one-to-one messaging. It is well suited when targeted messaging needs to be quickly adapted and also to position the right product in the right place at the right time.
October 16, 2020

A Dynamic Recommendation

Score 8 out of 10
Vetted Review
Verified User
At Moss Bros. we use Dynamic Yield within our Ecommerce team as our sole A/B testing tool - for both execution and analysis. It's an agile system that allows us to make quick, on-the-fly changes to HTML and CSS, and also much more complex tests within our sites code, and ultimately assits us to remove opinions from decicions and focus on the data.
  • A/B testing.
  • Site personalisation.
  • Audience segmentation.
  • Quick, visual edits like changing images don't work very well and sometimes need coding - which defeats the purpose.
  • Ease of selecting div's is clunky.
  • Easier capability of amending out-the-box widgets.
  • Creating experiences across mobile & desktop simultaneously would be good.
Dynamic Yield fits in perfectly for us with our suite of tools and our testing agency. We primarily use it for A/B testing a smaller site visual edits (for which it is very useful indeed - as it prevents us needing to go to coders for some tweaks). The area that we need to expand into more is personalisation, and how we can use our marketing segmentation more seamlessly within Dynamic Yield - rather than having to create separate pools of people.
Darren Lawson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We at Tottenham Hotspur use Dynamic Yield to offer our fans a personalised experience when they visit tottenhamhotspur.com, shop.tottenhamhotspur.com and experience.tottenhamhotspur.com.
The tool allows us to quickly and easily make changes to the UX and saves the Club money in otherwise development costs.

Our biggest driver of revenue has been our focused recommendations to drive sales of personalised kits as well as basket add-on items.
Being able to create and share audiences between our sites has also proven invaluable in ensuring we capture key customer audiences.

  • A/B Testing - allows us to test anything and everything all over the sites.
  • Personalisation - hosting campaigns by region and using local languages to promote.
  • Triggered emails - Abandoned basket is always a sales driving mechanic that once set up can be left to pick up any potential abandoned users.
  • Reporting on A/B tests is good but where we have tests that can run for a longer period of time, the detail of the reporting can sometimes fall short.
Having a bespoke platform has meant that at times, development costs can be expensive so having a tool like Dynamic Yield has been hugely beneficial for us to make quick changes to the site that allow customers to browse and purchase seamlessly.
In football, things change quickly and having a range of different experience templates allows us to adapt quickly to these changes to ensure our fans can browse the latest products and buy confidently.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Using Dynamic Yield for A/B-testing, and to set up recommendation widgets on the website. As well as popups, notifications, some hotfixes etc. It's increadibly good to have especially for A/B testing and recommendation widgets, the filters and strategies available makes it easy to set up good widgets which displays relevant products for the customers.
  • Fast implementation
  • Wide variety of optimization options
  • User friendly
  • Fast and great customer service/support
  • Third party(adblock). If users use their adblock software and enable the option to block third-party content, then the content you apply from platforms such as DY won't show. Although this is a con, by default it's not enabled, and very few people actually use it. We have tons of content from DY and looking at the graphs of how many impressions it does, compared to page visits in Google Analytics, there's not a lot of people who miss out on DY content.
Dynamic Yield is a great tool for optimizing and displaying content to web users. It could be even better if the platform is hosted on the same domain as the website, as adblock could block content shown through Dynamic Yield.(that is only if the user knowingly goes in to the settings and disabled third party content to display)
Score 9 out of 10
Vetted Review
ResellerIncentivized
In our case, we use Dynamic Yield to activate personalization capabilities on our client's websites to maximize their performance.

Until we started to work with Dynamic Yield, adding personalization capabilities to websites was, let's say, a challenging task.

With Dynamic Yield, we have found one of the best tools to do the job. It may not be super easy to install, but once implemented, it has allowed us to do personalization on a scale in a pretty simple way with good results.

For those clients mature enough to go beyond testing and into personalization, Dynamic Yield has proven to be one of the best tools to do the jump.
  • All in one tool. You not only can activate personalized content for your audience but also, you can create A/B test within the tool. Also, you can send customized emails campaigns or emails based on user actions (e.g. shopping cart recovery).
  • Tons of widgets. Dynamic Yield has a lot of pre-created components that allow you to add almost anything to your website, say a recommendation module, a social proof, timer, etc.
  • Predictive targeting. It is what allows you to do personalization on a scale. In essence, predictive targeting works by highlighting personalization opportunities for specific audiences based on your current personalization campaigns.
  • Great documentation. You have access to an academy, help center, community forum, and Inspiration center. Also, they do webinars quite frequently.
  • Their support team may delay when the issue has some complexity.
  • Some integrations, like the triggered emails, can be more simple.
  • Lack of a report to show the value of the tool. Right now, it requires some work to achieve this.
  • I miss some CDP capabilities to create better segmentation.
I would recommend Dynamic Yield to those companies who have been doing testing for some time and have the feeling that A/B testing is not enough for them anymore. In this scenario, a personalization tool like Dynamic Yield is a good "next step" to continue to improve the web or app performance.

I won't recommend starting using Dynamic Yield if you are just beginning with A/B test or doing CRO projects since there are cheaper alternatives and you won't probably use the tool on its full potential.
December 13, 2019

Easily worth the money

Dalin Brinkman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Dynamic Yield is our third AB testing vendor. We chose them for three reasons:
  • Cost - They were way cheaper than most of the leading companies, especially at scale. Most of the others have server caps which limited us.
  • Triggers - The secret to personalization is what can you trigger off of, and of options to trigger off of, they easily had the broadest number.
  • Templates - Looking for personalization ideas; they had dozens ready to go with simple implementation.
What keeps us with them, after 1 year, though, is service. They put a high value on a great customer service relationship. Think of them like a personalization coach. Its great to have them giving us new ideas and learning a lot more from the existing ones.
  • Personalization
  • AB Testing
  • Automation & Scripts - Handlingautomated QA, etc
  • Scale - 100+ tests gets unwieldy really quickly
Well suited for any organization looking to get into personalization or AB testing.
Score 10 out of 10
Vetted Review
Verified User
We use Dynamic Yield primarily for A/B testing and to create personalized content such as recommendations & notifications. Dynamic Yield gives us the opportunity to get to know our customers and their needs better. We can offer the customer a better journey on our site. The innovative spirit of this company is literally jumping on you by using this great tool!
  • Product Recommendations - We can show the customer specific products that are very likely of interest to him and thus improve his experience on our site. The customer reaches his goal faster.
  • A big advantage of Dynamic Yield is the support, if you have questions, they will be answered quickly! You never feel left alone.
  • Dynamic Yield offers a perfect interface between marketers and developers. Through the ingenious interface, Dynamic Yield is easy to use without a technical background, while developers can prepare great applications for the marketers without a big technical explanation.
  • I can't think of anything to improve on Dynamic Yield, I am completely satisfied!
I have already worked with several other personalization platforms. In terms of the user interface, functionality and support, Dynamic Yield is the absolute number one!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Dynamic Yield on the e-commerce team to help drive conversion and offer a more personalised shopping experience for the customer. We were able to start tailoring the experience of new vs. returning customers who were getting on our site as we found these were very different shoppers with very different behaviours.

We could also get feedback quickly from our customers on topics we wanted to explore moving forward, using pop up questionnaires which has been really insightful and an easy way to get their feedback quickly. It also made A/B testing content and experiences much easier giving us quicker, clearer results to interpret.
  • Quick and easy platform to set up experiences / tests and preview before setting live.
  • As this isn't my sole focus on the team the fact the platform is really simple to use and quick to set up different tests/experiences means I can easily dip in to the platform to put something live without spending hours setting it up. The preview function is extremely useful for checking your work as well, we always test experiences thoroughly before putting them live and this easy function helps iron out any issues beforehand.
  • Support from our Senior Customer Success Manager Doron has been faultless and a huge help in getting us up and running with the platform.
  • This is something that is definitely stand out for Dynamic Yield. We have weekly calls with Doron who always has the patience and time to talk through all our ideas and queries. We hit the ground running with the platform and she helped us get going with live tests in the first few weeks and made getting to know the platform so much easier.
  • Just the sheer amount you can do with the tool!
  • We've been using the platform for a few months now and have only just really scratched the surface on the amount of things we can do with it! From creating detailed segments to target our different audiences, to A/B testing dynamic content on our site and pop up questionnaires there is little that Dynamic Yield can't do! And even if we broach Doron with an idea she will always go away and find a way we can do it or have it added on as a new function.
  • The preview function is great at the moment however we have a mobile responsive site which is sometimes a bit trickier to preview things on. It would be great if somehow that could be updated to make mobile previewing easier.
  • We have a lot of tests running at the same time and often the site personalisation list can be quite long, the search function helps but it would be great going forward if we could have more of a filing system to group tasks together to make them easier to find.
It's really good for us in retail where the climate is ever changing and you have to be ahead of the game all of the time. The platform allows you to put things live quickly and just as quickly take them down / amend things. It's also great to understand better what our customers are doing/thinking using the testing and therefore providing them with the experience they want and improving conversion.
The reporting is also great for pulling off analysis to share with other stakeholders/management, the probability percentage is very well liked on our team to gain a better understanding of what's working and what isn't rather than just assuming what is working.
November 13, 2019

Easy to use A/B tool

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Dynamic Yield to optimize our international webshops. Since Dynamic Yield is implemented we could already raise the general conversion rate.
  • Excellent customer support.
  • Support for individual cases.
  • User-friendly frontend.
  • Good analysis of test cases.
  • Possibility to pause an experience without creating a new one.
Dynamic Yield is the perfect tool for A/B testing. We also use DY to implement content/features quickly.
Lena Hauck | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
home24 uses Dynamic Yield for different marketing actions, such as personalization, A/B testing, affiliate banners and in product tech for recommendations, notifications and dynamic landingpages.
  • Using personalization and recommendations to help meet customers' needs.
  • Giving the possibility of setting up easily various A/B tests.
  • Allowing several actions without the usage of tech support.
  • Giving the possibility to do proper reporting of all actions.
  • The possibility to upload various assets more easily over different accounts.
Dynamic Yield is very helpful when it comes to setting up quick A/B tests, as well as using product recommendation and personalization on your website. The whole program set-up is very intuitive.
Sarah Daniels | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
LAGOS has been using Dynamic Yield for over 2 years. Since adding onsite personalization we have seen an increase in customer retention. Customers are coming to the site and being served relevant products to their shopping needs. The most significant change was updating our product recommendations to dynamic content instead of us picking what we thought the customer wanted to see.
  • The Customer Success team at DY is amazing. Whenever we have a question, they are quick to help and provide helpful information.
  • DY is very good at providing use case ideas from companies to help inspire use cases to be used on our site.
  • The DY Summit is an amazing time to hear from other customers and what they have been doing with DY on their sites.
  • The one thing I noticed that is missing from DY is the automatic merchandising for the product grid pages. But luckily I know this is in the works and will be released soon!
Dynamic Yield is the perfect partner to work with when trying to optimize your customers shopping experiences by providing specific content for their shopping habits.
Benjamin Ludigs | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are using DY on a daily basis to steer our revenue towards daily targets, via personalized content.
The ownership of the tool sits with the sales department, which aims to subtly influence the customer on his/her journey to a purchase. It gives us the opportunity to change the UX as well as dynamically personalize content without the involvement of our IT department, which makes the execution of changes much faster.
  • Quick responding customer service that is local.
  • A powerful tool in the hands of the right people.
  • Quick and easy implementation and close onboarding support.
  • Easier custom design solutions.
If you are a customer-centric company, this is the right tool to get ideas into execution very fast.
November 13, 2019

Dynamic Yield Review

Martin Krüger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Dynamic Yield for the personalization of banners in the online shop and for the internal, targeted display ads.
  • A/B testing onsite and for campaigns.
  • Many personalizations and targeting options.
  • They deliver new campaign ideas and easy to use templates also useable without devs.
  • There is no way to use a pool of strategy rules. Recurring rules have to set for every new strategy.
  • A more flexible filter condition, e.g. more possibilities to use "more than/less than" instead of "true/false".
Dynamic Yield is very easy to use and easy to understand even for inexperienced users. Without major adjustments, results can be achieved quickly, and developers are not required for most scenarios. In addition, there is very good and fast support. The evaluation of different experiences is somewhat limited. Here one should use external data tools.
Score 10 out of 10
Vetted Review
Verified User
Shoepassion uses Dynamic Yield within the marketing department to optimize and personalize the e-commerce website. All product recommendations within the website and in advertising mails are also implemented with Dynamic Yield. With Dynamic Yield, website changes and website testing can be implemented much faster than in the traditional way, since most changes do not require an IT department. In addition, Dynamic Yield helps us to publish special actions quickly and efficiently on the website and to enable a very fast communication path to the customer. Dynamic Yield can also be used by employees who only have rudimentary IT skills and is therefore very versatile within the marketing department.

  • Data-driven personalization.
  • Data-driven recommendation.
  • Implementation of website changes very efficient.
  • Automated test results within different user segments.
  • Automatic creation of interesting user segments.
  • Native integration in newsletter automation.
  • CRM on user basis.
Companies that want to tailor their website to the needs of the individual user should definitely try Dynamic Yield.
Pawan Yadav | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Dynamic Yield is being used by multiple departments. It's helping us with A/B testing and upselling using recos.
  • User-centric interface.
  • Flexible.
  • Best customer support.
  • New Adblockers are sometimes causing issues.
  • Product category page sorting not available.
  • Transfer of data from US to EU servers not possible.
Dynamic Yield is best suited for personalization and testing.
November 13, 2019

Personalisation made easy

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Dynamic Yield on our main and e-commerce sites to provide the most relevant content to our fans across the globe. Whether it be to show them more of the articles they love, or a more relevant experience on our shop, we know that all our fans are different and Dynamic Yield allows us to personalise their experience to make our sites as engaging for fans as we can.
  • Dynamic Yield allows us to be more relevant in a particular country. We have a large South Korean audience and Dynamic Yield allows us to engage with them to show off a dedicated section of our site and to engage with them in Korean.
  • Dynamic Yield allows us to show more relevant promotions to our fans. For example, if they are already a member, we don't need to promote membership.
  • Dynamic Yield allows us to test A/B content. As well as giving us the CTR for each variation, Dynamic Yield offers the % chance of each variation being the best.
  • One area Dynamic Yield could improve is reporting. The level of detail in reporting is enormous but it is quite manual at present (although I believe this is in development).
For anyone looking at personalisation and or A/B testing I would highly recommend Dynamic Yield. It is easy to use, very very quick to implement and its 'visual edit' feature is really easy to use for non-technical staff. We have enjoyed great results so far and have seen our fans' engagement on our websites improve.
November 13, 2019

Don't look any further

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dynamic Yield is being used by one of our divisions and is quickly being rolled out to others, partly because of the success we've had with it. We've mainly used it for A/B testing for content and UX on our website. It's a very user-friendly tool to use - some of the users are non-technical marketing managers.
  • User-friendly interface
  • Customer Support
  • Robust capabilities
  • Although it was pitched as having a tool that allowed a non-technical person to select elements on the website to edit/test, setting up tests almost always requires developer input.
Well-suited for teams that include a business manager and at least one front end developer.
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