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Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. …
Overview
What is Dynatrace?
Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.
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What is Dynatrace?
Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
What is Dynatrace?
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Dynatrace Demo - Deliver Perfect Software Experiences
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Dynatrace Quick Demo - Automated baselining
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Dynatrace Demo - 5 minute getting started overview
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Product Details
- About
- Tech Details
- FAQs
What is Dynatrace?
Dynatrace is an AI-centered software intelligence platform. It includes APM features scaled for enterprises and with individual transaction-level monitoring capabilities as well as infrastructure monitoring, AIOps, digital business analytics, and digital experience monitoring. Businesses use the Dynatrace platform to collaborate internally and deliver value to users with minimal effort.
Dynatrace Video
Intro to the magic of Dynatrace
Dynatrace Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.
Reviewers rate Usability highest, with a score of 8.4.
The most common users of Dynatrace are from Enterprises (1,001+ employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. Users have found the tool to be extremely valuable in measuring the performance of key business applications and enabling error analysis and outage remediation. Dynatrace is utilized by organizations to monitor applications and infrastructure, both on-premises and in the cloud, providing operational support to infrastructure and application teams by rapidly identifying and resolving problems. The software is also instrumental in providing automation capabilities, empowering different departments to onboard and benefit from its monitoring capabilities. With its ability to catch issues before they impact customers, Dynatrace ensures availability, performance, and root cause analysis for tier 1 applications. It proves to be essential for troubleshooting incidents, conducting health checks, and gaining insight into dependencies for business and product engineering operations teams. Additionally, Dynatrace offers robustness that allows managing large environments with a small team. Being rolled out across the organization, it helps accelerate deployments to modern technologies and streamlines problem detection. Overall, Dynatrace serves as a crucial tool in understanding critical application issues, improving customer satisfaction, increasing the frequency of deployments, addressing performance issues, and making informed business decisions.
To get the most out of Dynatrace, users recommend the following actions:
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Conduct thorough research and ensure buy-in from executive leadership and all app and infrastructure teams before committing to Dynatrace.
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Start by setting up Dynatrace correctly and build meaningful dashboards and management zones to optimize monitoring needs and gain valuable insights.
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Leverage Dynatrace's professional services to speed up deployment and make the most of the product. Take advantage of the study material available on university.dynatrace.com to enhance knowledge and skills.
By following these recommendations, users believe that Dynatrace can provide comprehensive monitoring capabilities, quickly identify performance issues, and assist in effective issue resolution.
Attribute Ratings
Reviews
(176-200 of 341)Companies can't remove reviews or game the system. Here's why
February 05, 2020
Poor Quality/Price Ratio
Dynatrace is mostly used by the monitoring team, and if there is a code issue, it gets passed on to the developers' team.
- User session gethering and parsing
- Complex issues detection
- Customer support
- Flexible pricing
February 05, 2020
Dynatrace: A solid choice
Our IT department is using Dynatrace for Application Performance Monitoring.
- Identifies performance issues
- Displays problems in a clear manner
- Button label terminology
- UI could be more intuitive
February 05, 2020
Dynatrace is a fantastic monitoring tool.
We use Dynatrace to monitor our applications and infrastructure, both on-premises and in the cloud. Dynatrace helps us to make sure all systems are stable and operating properly.
- User interface
- CPU and memory monitoring
- Some advanced features are not well documented
- Google cloud support
February 05, 2020
Changing Monitoring
It is being used to provide root cause findings and to prevent issues from taking systems down so users are not inconvenienced from an outage. the real user monitoring is outstanding, being able to reply want user did on web app is great. And being able to create conversion goals to show business their money value is awesome.
- Session replay to show what users did
- Easy of integration with API
- Management of zones and groups
- Intregration with CA Products
- integration with F5
February 05, 2020
Enterprise-level integration
Currently, Dynatrace is being used by multiple lines of business to provide telemetry, monitoring, and alerting for internal applications.
- Ability to gather telemetry for a multitude of technologies
- Smartly organizing data in its user interface
- Not all AppMon functionality has been ported over to new product, causing confusion
- API is still feature incomplete
February 05, 2020
Dynatrace Experience
Dynatrace has been implemented across our enterprise. Dynatrace has provided the end-to-end visibility we've needed to quickly identify and address issues within our organization.
- Ease of installation
- Ease of use
- UI changes for the host monitoring section to exclude some of the metrics
February 05, 2020
Dynatrace - A premier APM product at a premium
Dynatrace is being used by our whole organization in different capacities. It's being used primarily for operations and production management. We're looking to expand it into our development and QA environments and for pre-production workflows. Primarily we're addressing uptime, stability, and availability questions. One of Dynatrace's critical value propositions for us is end-to-end traceability. We are looking to use it to help understand customer experience and support business intelligence problems.
- Automatic instrumentation
- User enablement
- Pricing
- Mainframe WAS/Liberty
February 05, 2020
Strong, efficient monitoring and alerting tool with the ability to do dramatically more.
Dynatrace is currently utilized within our Information Technology department as a monitoring and alerting tool. We are looking to expand the usage to QA & Deployment. We continue to expand our monitoring with cloud infrastructure, on-premises infrastructure, and legacy application additions. Going forward, we look to leverage the dashboard aspects to provide pro-active support.
- Monitoring
- Alerting
- Bring service trace and pure paths to the forefront
- Ingest on-premises logs from legacy hardware
February 05, 2020
Moving technology fast.
Score 10 out of 10
Vetted Review
Verified User
Dynatrace is being used across our entire organization to help accelerate our deployments to modern technologies. It is essentially a springboard to help our company focus on what is needed in our org and take away the “busy work” of manning alerts and problem detection. The team dynamic has shifted to enabling developer to build better code faster and helping to push the product.
- AI powers the product and makes the most sense in this space.
- Full easy instrumentation.
- Speed of return on investment is amazing.
- Reporting for business users
- Documentation on new features
- Communication of new features
February 05, 2020
GO DYNATRACE!
Dynatrace is being used as a monitoring platform, across several of our divisions. We use Dynatrace to quickly resolve issues and proactively monitor applications, servers, process, and resources.
- Deep monitoring
- Root cause
- Chat session is in the way and should be able to minimize.
- Custom reporting
February 05, 2020
Built to perform
Score 10 out of 10
Vetted Review
Verified User
Dynatrace is used to monitor application and databases. It is being by multiple IT departments. Dynatrace helps to identify any issues quickly, and it's easy to use.
- The chat option is a great option
- It is easy to use
- The chat option is sometimes not available
- You have to log back in
February 05, 2020
Enterprise-wide deployment
We are using Dynatrace for company-wide deployments. We have many users and continue to use the product for performance testing, infrastructure monitoring, code refinement, and problem resolution.
- Easy to use UI
- Problem detection AI
- Custom metric confusion
February 05, 2020
A Great Product with a Learning Curve
We do all of our development in house (Java on WebLogic/Tomcat) we use Dynatrace primarily to track and monitor user performance. We started as an Appmon and Synthetic Classic Customer back in the day and are now on the new Dynatrace platform. However, our primary use case hasn't changed. We are currently working on a massive rewrite and targeting microservices (Kubernetes/Docker) this was the primary driver for us switching from AppMon to New DynaTrace. The primary business issues it addresses for us are numerous. Being able to get insight into into important business transactions like claim processing and batch processing are vital to our business. The product is primarily used within our ISS organization however not all those users are technical.
- Tracing user actions click by click
- Monitoring and Alerting on critical Business Transactions
- Tracing hotspots in database queries
- I wish that the New Dynatrace had all the functionality of Legacy AppMon
- I wish that the New Dynatrace had better documentation. AppMon seems to have much more flushed out info
- I wish that it was easier to "clone" created environments. There are many things in Dynatrace that you get stuck creating multiple times.
February 05, 2020
Awesome application performance monitoring tool
Dynatrace is used for select applications in our company. We use it to troubleshoot apps and improve the performance of key apps. We also use synthetic monitoring to ensure reliable uptime and availability for our customers. We recently deployed real-user monitoring as well to track user activity. We have also integrated Dynatrace with Splunk and Service Now. We do get problem alerts from Dynatrace in Service Now
- The backtrack feature is awesome.
- The replay features to troubleshoot applications issues is incredible.
- The Appdex index provides a health score for executives.
- The ability to view error logs within Dynatrace is a very useful feature.
- End-to-end transaction monitoring and code injection help troubleshoot a lot of issues.
- Basic functions like extracting a list of deployed or discovered hosts are missing from the console.
- Needs more interfaces, like Solarwinds etc. to be built-in with Dynatrace
February 05, 2020
Transformed our operations
Dynatrace is being used across our IT department, primarily in the Digital and Payments areas of the bank. We use it to manage our operations, enhance the user experience, and provide insights to our business stakeholders beyond the traditional technology monitoring use-case.
- Fantastic user and support community with a global reach makes it easy to connect with expert advice.
- Problem Root Cause Analysis and Incident Recovery, as well as Technical Debt Reduciton, have improved considerably. This translates to a better customer experience.
- Some functionality is still missing as the product is being developed. For example, LDAP integration for SSO/AD Authentication is still in the Early Access Programme.
- The product requires Root Access which has required robust conversations with our Security/UNIX teams who had their concerns.
February 04, 2020
Dynatrace is a must for web apps
Score 10 out of 10
Vetted Review
Verified User
Dynatrace/Appmon was quickly adopted across the entire organization. It’s nice to see the help desk using Dynatrace when clients call in to quickly diagnose and answer problems. It has really cut down on the time to answer and assist clients with their issues. Session replay is going play a huge role in our support teams.
- We are easily able to detect memory issues and quickly pin point where they are coming from and most of the time, narrow it down to a specific user and their actions. With this ability, we can call clients and tell them exactly what they are doing and how it is affected the systems.
- The ability to trace slow SQL statements is huge. Having insight to the database and knowing exactly where are slowness issues are occurring is 90% of the battle.
- Detecting threading issues easily and connection pool issues has become very convenient before applications move to prod. We can easily see if there’s an issue before moving code, eliminating down time for our users.
- Dynatrace could work on its naming convention for Appmon and Dynatrace users.
- The web client could be more robust and have the ability to dive deeper into issues.
February 04, 2020
My Dynatrace review
We currently use Dynatrace to monitor our applications. We plan to use it to not only monitor our applications but to also monitor our server environment, Docker and F5.
- Server monitor
- Application monitor
- Upgrades
- Main screen - update the grey to black
- Allow trusted Certs to be put directly into CACERTS file.
February 04, 2020
My experience on various monitoring tools and Dynatrace
Score 9 out of 10
Vetted Review
Verified User
We as a consulting and service company, recommend Dynatrace to our customers to address their existing issues related to application monitoring.
- Dynatrace does quite well in synthetic transaction monitoring and end user monitoring.
- The DCRUM which does the real user monitoring is a key strength for clients that have some custom and COTS applications which are not written in Java or .Net.
- Mostly our clients look for end to end application monitoring that ties up with existing infrastructure monitoring tools as well. Dynatrace has good capability in integration with other monitoring tools and ITSM.
- For SAP and Skype monitoring, it can be improved. I agree any tools cannot provide [more] in-depth monitoring than the proprietary tools but still it can be improved.
- Log collection and analytics engine can be developed to put as a single stop monitoring solution
February 04, 2020
Great performance and health monitoring tool
Dynatrace is being deployed on on-premises applications and is used for application performance and health monitoring. It is used to solve our objectives by helping monitoring applications' health and performance so we can focus on delivering greater business value. We also use Dynatrace to generate alerts and distribute reports to various users.
- Product offerings
- Customer support
- Performance metrics of web requests containing dynamic query parameters
- Would like to have awareness sessions at partner office locations
February 04, 2020
Easy implementation
Dynatrace is being used to monitor our critical applications within our organization. This has been key to understanding issues before our users call. This has allowed us to resolve problems before it affects our bottom line.
- Correlation of services
- Technical support
- Easy of use
- Self healing capabilities
- Better Reporting
February 04, 2020
The best APM tool
We use Dynatrace across the organization to help us find the root cause of issues in a more timely manner. Additionally, we use it to improve the customer experience of our external applications.
- Root cause analysis is heads and shoulders above the competition. I don't have to spend the time sifting through the data to understand what metrics deviate from the norm.
- Impact analysis is superb, showing us the actual users that were impacted by an issue.
- Cost
- Ease of use. The tool generally does a great job, but can be difficult to find where we need to do some fine tuning where things don't work as expected. Example--problems where we think separate problems should be joined into one problem.
February 04, 2020
Flexible and Powerful
We currently use Dynatrace as a proactive monitoring and analysis tool. Dynatrace has allowed us to quickly identify potential trouble spots and act quickly to eliminate or mitigate impact to the business.
- Provides an "at-a-glance" view of my application performance.
- Provides the ability to drill down into specific areas of concern while the event is occurring as well as before and after.
- Dynatrace could use a bit of housekeeping in categorizing actions. For instance, I would like the ability to tailor my view based on my area of interest, i.e., performance, root cause analysis, etc.
- Dynatrace can sometime be overwhelming in the amount of information presented. More intuitive filters would go a long way here.
February 04, 2020
Dynatrace is awesome!
Score 10 out of 10
Vetted Review
Verified User
With Dynatrace, we have fewer headaches with troubleshooting most of the root causes of our problems. With session replay, we can see exactly where the end-user has failed. It is a good product for reporting as well with the dynamic dashboards. The pure path technology is very useful in troubleshooting as well.
- Diagnosing root causes.
- Dashboard reporting.
- Notifications by email.
Score 10 out of 10
Vetted Review
Verified User
After dealing with many of the big vendors on the market that have failed to innovate for many years, we set out on a quest to select the next generation monitoring tool for our company. When it was decided that we wanted to focus on AI and decided to kick the tires on Dynatrace, the choice became obvious. We needed to do more with less and the AI allowed us to start focusing on root causes and potential problems proactively rather than being reactive. We also found that we have been able to deploy our Dynatrace footprint within our environment faster than with any other vendor before them providing an ease of use and administrator.
- The OneAgent - Select an OS and that's it! Dynatrace does the rest.
- AI - The Dynatrace AI is not just AI hype. It has actually proven itself over and over again within our company.
- There is a need for better controls over how the licensing pool is divided up within a company.
- Better reporting on who is using what in terms of the licensing pool.
February 04, 2020
Product of the future
Dynatrace is used by our IT developers to monitor services, processes, and our infrastructure.
- It alerts on anomalies and stops them from trending.
- It monitors the infrastructure and reports on issues.
- It is easy to deploy.
- The reporting feature needs to be enhanced.
- Security can be improved.
- Administration can be improved.