TrustRadius Insights
Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. …
Overview
What is Dynatrace?
Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
N/A
Unavailable
What is Dynatrace?
Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
37 people also want pricing
Alternatives Pricing
What is Datadog?
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
What is New Relic?
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
Product Demos
What is Dynatrace?
YouTube
Dynatrace Demo - Deliver Perfect Software Experiences
YouTube
Dynatrace Quick Demo - Automated baselining
YouTube
Dynatrace Demo - 5 minute getting started overview
YouTube
Product Details
- About
- Tech Details
- FAQs
What is Dynatrace?
Dynatrace is an AI-centered software intelligence platform. It includes APM features scaled for enterprises and with individual transaction-level monitoring capabilities as well as infrastructure monitoring, AIOps, digital business analytics, and digital experience monitoring. Businesses use the Dynatrace platform to collaborate internally and deliver value to users with minimal effort.
Dynatrace Video
Intro to the magic of Dynatrace
Dynatrace Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.
Reviewers rate Usability highest, with a score of 8.4.
The most common users of Dynatrace are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews and Ratings
(569)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. Users have found the tool to be extremely valuable in measuring the performance of key business applications and enabling error analysis and outage remediation. Dynatrace is utilized by organizations to monitor applications and infrastructure, both on-premises and in the cloud, providing operational support to infrastructure and application teams by rapidly identifying and resolving problems. The software is also instrumental in providing automation capabilities, empowering different departments to onboard and benefit from its monitoring capabilities. With its ability to catch issues before they impact customers, Dynatrace ensures availability, performance, and root cause analysis for tier 1 applications. It proves to be essential for troubleshooting incidents, conducting health checks, and gaining insight into dependencies for business and product engineering operations teams. Additionally, Dynatrace offers robustness that allows managing large environments with a small team. Being rolled out across the organization, it helps accelerate deployments to modern technologies and streamlines problem detection. Overall, Dynatrace serves as a crucial tool in understanding critical application issues, improving customer satisfaction, increasing the frequency of deployments, addressing performance issues, and making informed business decisions.
To get the most out of Dynatrace, users recommend the following actions:
-
Conduct thorough research and ensure buy-in from executive leadership and all app and infrastructure teams before committing to Dynatrace.
-
Start by setting up Dynatrace correctly and build meaningful dashboards and management zones to optimize monitoring needs and gain valuable insights.
-
Leverage Dynatrace's professional services to speed up deployment and make the most of the product. Take advantage of the study material available on university.dynatrace.com to enhance knowledge and skills.
By following these recommendations, users believe that Dynatrace can provide comprehensive monitoring capabilities, quickly identify performance issues, and assist in effective issue resolution.
Attribute Ratings
Reviews
(201-225 of 341)Companies can't remove reviews or game the system. Here's why
February 04, 2020
Great product!
Score 10 out of 10
Vetted Review
Verified User
Dynatrace is used company-wide to detect, and act on all problems within our infrastructure! We absolutely love the product and continue to grow with it here in our organization. We are looking forward to many more years with the product as we perfect its implementation here at our organization.
- Detect problems.
- Alert problems.
- Cost.
December 13, 2019
The guardian of our galaxy
Dynatrace is being used across the organization to monitor various endpoints and services for parameters such as high CPU usage, unavailability, and other intermittent issues before the business gets affected. No competitors come close to the performance monitoring capabilities of Dynatrace.
- Comprehensive application monitoring.
- Usage statistics of the application and services.
- None that I can think of.
December 13, 2019
Excellent monitoring tool
Dynatrace is used to monitor the traffic from consumers to our products and services. It also tells us how the requests are coming and the servers responding to them. It can also let you know if the servers are performing well or not. It gives you a sitemap kind of structure that lets you know the entire request path which helps in debugging. It is an excellent debugging tool.
- Excellent monitoring tool.
- Great debugger.
- Mobile applications.
- Live report generation.
November 08, 2019
Dynatrace is one of the best APM tools you can use
We used Dynatrace to identify performance problems across our suite of ERP systems that included Sage X3, a custom work order management application, a custom application to extract BOMs from CAD drawings, and time and attendance software. The systems were connected with Web Services and many direct Database calls. Our SQL Server Enterprise software ran about 30 different databases. We had about 11 different sites accessing our servers in a COLO data center.
The user experience was terrible, but we didn't know if it was the network, WAN (DIA circuits on VPN), Servers (Virtualized), SAN performance, Database performance, or slow performance from the ERP servers managing web services. Using Dynatrace, we started seeing several problems. First, the database server was running at high CPU utilization and high Memory utilization. We moved non-ERP databases to a different server. Then we started seeing buffer overflow errors and that led us down the path of examining the I-O operations on the SAN. We concluded that the IO demand exceeded the capacity of our SAN (a 4-year-old Hybrid SAN). We determined that we needed to upgrade to an All-Flash array (Pure Storage), and replace two of the 4 hosts with faster-performing Servers. While the CPU cycles were not maxed, we needed faster IO to handle user demand.
The user experience was terrible, but we didn't know if it was the network, WAN (DIA circuits on VPN), Servers (Virtualized), SAN performance, Database performance, or slow performance from the ERP servers managing web services. Using Dynatrace, we started seeing several problems. First, the database server was running at high CPU utilization and high Memory utilization. We moved non-ERP databases to a different server. Then we started seeing buffer overflow errors and that led us down the path of examining the I-O operations on the SAN. We concluded that the IO demand exceeded the capacity of our SAN (a 4-year-old Hybrid SAN). We determined that we needed to upgrade to an All-Flash array (Pure Storage), and replace two of the 4 hosts with faster-performing Servers. While the CPU cycles were not maxed, we needed faster IO to handle user demand.
- Analyzes and reports of user experiences from keyboard to screen refresh.
- Uses AI and historical performance to detect changes in the environment and performance.
- Extremely easy to install and deploy with very little risk of breaking applications.
- It is very expensive but very powerful.
November 05, 2019
The best APM money can buy
Dynatrace is heavily used by development teams across the entire organisation to manage the software development environment. The biggest positive from using Dynatrace is that code debugging has become extremely efficient - faster as well as more accurate. Additionally, Dynatrace is used to monitor the performance of several of our application environments, especially in production.
- Dynatrace AI is quite useful in providing updates
- Intuitive - Dynatrace is very quick to setup and easy to use
- Deeper insights into container application monitoring when compared to most other tools
- Dynatrace is not very affordable for SMEs
- The more advanced features are not very intuitive and require formal training
- Does not integrate with legacy version systems
August 05, 2019
Excellent APM
Dynatrace Application monitoring is being used for a particular project for a banking client in UK for Wipro. We are using this product for providing the application performance management where we can see various aspects in terms of performance of the application we are running. Ee have even evaluated AppDynamics for this use case but we have picked up Dynatrace.
- Context Specific drill down from the dashboard to the class level
- Outstanding support around Windows and Linux
- Easy to install and get it running
- Helps to determine the root cause of the problem in a very good way
- Not enough focus on roles and empowering the adminisrators of Dynatrace of the SaaS version
- Under high load, performance of Dynatrace is not that good. I feel this is where it can improve.
- A bit difficult to automate the different processes that users occupy with the different applications.
April 10, 2019
Dynatrace Review
Dynatrace is being used by Network/IT team to monitor, report, analyse and improve our enterprise application and network performance.
- Live data collection and presentation with great graphic and report functionalities.
- Deep dive analysis on application and network performance, reporting alarms, errors and any downgraded behavior.
- Easy to use and simple self-configured rules to set up the abnormal behavior you are interested in.
- The technical documents need to be improved a bit as there were some missing explanations of technical parts. I had to escalate [an issue] to Dynatrace engineering support to get it explained.
Dynatrace has become our first go-to for everything Systems & Application related. We currently use Dynatrace to monitor our entire Azure production environment. Dynatrace gives us visibility into every aspect of our Infrastructure and user experience elements. We started out with just the Systems team, using it for monitoring and troubleshooting of varied issues. Our Development team uses it to troubleshoot code issues and bottlenecks. The detailed insight into our stack is quite helpful when troubleshooting. Our Operations team now uses Dynatrace Session Replay to assist our students when they are having trouble with the site.
- Monitoring inside containers. Dynatrace was the first product that had this capability. Being able to see inside our containers is important to our overall health picture.
- Session Replay is a unique function that allows us to see a user session in 4k video, from login to log out.
- Davis, the Dynatrace AI, is quite helpful to me. I invoke it every morning to get an overview of my stack every morning.
- More data export options would be beneficial.
February 07, 2019
Dynatrace - Wonder Tool
Dynatrace is used in almost 60% of the applications we monitor. We primarily used Appmon and now we are migrating all the monitoring from AppMon to Dynatrace Managed. This is getting a lot of positive approval from all the application owners.
- Individual transaction details in Purepath.
- Visual representation of charts, issues, crashes etc.
- With Managed, you don’t have to configure each application because it's all auto-discovered. How cool is that!
- If view access was available in AppMon, it would have helped a lot of users. I work as our Dynatrace admin and we help a lot of application teams set up monitoring. Most of the time application teams wish they had viewing access for the system profile configurations like Measure, BT, and Incidents.
February 06, 2019
Dynatrace lets you see issues you never knew you had
We monitor a business critical application stack and the developers and vendors involved with that stack look at the results to improve the product.
- Tracing user interactions on the website is very useful to see if there are any dead end or navigation issues that can’t be found just by watching logs.
- App stack detection and automatic grouping is very useful to quickly view your environment.
- Synthetic tests can make testing comparisons easy to compare.
- Integration with things that can’t run the OneAgent could be better supported and streamlined.
February 06, 2019
Dynatrace Cloud-Native and OneAgent rocks
Score 8 out of 10
Vetted Review
Verified User
Dynatrace OneAgent is ideal for microservices and cloud-native platforms.
- OneAgent monitors multiple services.
- Cloud-native embedded monitoring.
- Support for all the latest technologies and platforms.
- The plugins need more customization.
- User-friendly dashboard.
- Support for Kubernetes.
February 06, 2019
Dynatrace is way ahead of its time...
Dynatrace is being used internally as part of our NOC lab environment.
- AI-powered root cause detection.
- Automatic dependency mapping.
- User experience.
- Reporting.
- Business dashboards.
- Integration with network tools.
February 06, 2019
Dynatrace rocks!
Dynatrace is being used by the Retail division to gain visibility into the customer’s experience and help isolate application issues.
- The capability to go from replaying a customer session to drilling down to the backend call is a wonderful feature.
- The ease of configuration using the OneAgent plugin.
- Leveraging the new AI technology to automatically isolate an issue without having to constantly monitor the dashboards.
- Some of the Dashboard capabilities in the older version are no longer available.
February 06, 2019
Dynatrace for real cloud monitoring!!
Score 8 out of 10
Vetted Review
Verified User
Dynatrace AppMon is currently used across the company to find root cause analysis and recover from a problem faster than before. No more finger pointing. Dynatrace played a role in shifting the responsibility of designing great and quality software.
- Helps to find poor code performance.
- User experience management is amazing.
- Increases the visibility of the system runtime.
- License cost (AppMon).
- Manual tasks to add application (AppMon).
- Not cloud-ready (AppMon).
February 06, 2019
Dynatrace Automation
Dynatrace AI engine helps to navigate to the exact problems instead of troubleshooting a needle in the haystack. It helps to find the user sessions and what they are actually doing while having the issues. Infrastructure or network issues can be identified in one place to resolve them. This is a very powerful tool.
- Problems that show automatically instead of digging into overwhelming data.
- Session replay helps to find the exact problem which cannot be visible without that.
- Infrastructure issues can be identified in one place.
- Network issues can be identified too.
- Able to store the session replay data to view later (within 35 days).
- Integrations with different applications.
February 06, 2019
Dynatrace: all in one
Currently, we are in POC. We are looking to use synthetic testing, the error alerting and the help in solving errors, and the RUM information to see where we can improve our customer’s experience. We’d also like to use the dashboarding for management and business information. Also we want our developers to use it to see if they’ve introduced problems with their changes.
- Easy install and setup. Little needs to be done for out of the box functionality.
- Tries to find the root cause of errors. It doesn't always succeed, but it gives information to help us investigate.
- I like the added API and I think Dynatrace will continue to make it better.
- Reporting and longer information to see trends.
- More community examples of using API, scripts etc.
February 06, 2019
Dynatrace: the easy insight into your application performance
Dynatrace is used in our testing environment to gain insights into our performance issues early on in the development cycle. It is solely used by the performance testing team currently, but will soon be changing to be leveraged by the rest of the development departments as well.
- Very user-friendly instrumentation and configuration of the monitoring infrastructure.
- Extensive support for the latest technologies.
- Code level visibility and easy to drill down from environment overviews.
- Technical support is quite good but could be improved on the expert level support which can take days before [an issue is] addressed.
- Support for auditing logs for Dynatrace monitoring environment changes.
- Some PurePaths for .NET applications are broken and it does not show full end to end transaction flows.
February 06, 2019
Less numbers, more answers
Dynatrace is implemented across all IT departments to better monitor and mitigate problems. It aims to reduce downtime for customers by leveraging the analytical capabilities of Dynatrace.
- API support.
- AI and baselining.
- Building and describing dependencies.
- Root cause analysis doesn’t always point in the right direction.
- Sending custom metrics through has a few limitations.
- More dashboarding features would be helpful.
February 06, 2019
Dynatrace Review
We use Dynatrace for all of our monitoring solutions across our whole organization. We implemented Dynatrace in a hybrid fashion. We are heavily using tagging, user sessions and dashboards for monitoring.
- We are heavily using dashboards to monitor our environment.
- We use RUM data extensively to monitor user sessions and app behaviors.
- Synthetic monitoring is an excellent feature which gives us insight into actual app behavior and response time hotspots.
- Root cause analysis by Dynatrace AI engine is phenomenal.
- We do not get insight into webMethods JDBC connection stats like we used to do earlier with CA Wily.
- We recently got some insight into Kafka metrics but it is very limited at the moment.
- It would be nice to split docker container ID. Currently, we are getting a vague container name.
February 06, 2019
Dynatrace
Score 8 out of 10
Vetted Review
Verified User
It is used by a particular department and also it is addressing multiple monitoring solutions along with dashboards and reporting.
- Alerting and monitoring.
- Self-servicing and healing.
- Automation of CICD.
- Dashboard and reporting.
- Exadata implementations.
- Testing automation.
February 06, 2019
Need Exadata agent and fix for package products
Score 10 out of 10
Vetted Review
Verified User
It’s being used to monitor end to end transactions. We are able to reduce MTTR thanks to Dynatrace, we use slack alerts for the problems.
- User tagging.
- Slack alerts.
- Backtrack feature.
- End to end transaction view.
- It should release its Exadata agent as soon as possible.
- With RUM implementation, if an application is getting broken, Dynatrace should disable it and send a message.
- The APIs needs to be enhanced.
- It should provide Splunk-like capability to create dashboards so that I don’t have to ingest its data for dashboarding.
February 06, 2019
Future Ready!
It is being used to monitor the performance of our commerce website. It is currently being used by the Sales and Marketing team. It is helping us look at the areas which need improvement on our site. It allows us to be proactive about managing the third party tags and to make sure the UX team looks at the monitoring data and takes actions accordingly.
- Data Insight.
- Data Analytics.
- Data Alerting.
- Executive ready dashboards.
- More support documentation on integrations.
- Customer portal for more frequent interaction.
February 06, 2019
Easy installation and intuitive
We usually use Dynatrace to address either infrastructure and applications issues. Many departments use it for pro-active monitoring and to detect problems before end users report them.
- Easy installation.
- Intuitive dashboard.
- Monitoring of different technologies.
- Alerting not very intuitive.
- Landing page after logging on Dynatrace Managed, displays cluster health instead of production health.
February 06, 2019
Finally, get things done!
It’s being used across our whole organization to monitor the resources of our servers as well as data analytics.
- Present accurate information about the company resources and its usage.
- Monitor each component of our application.
- Excellent source of information for technical and non-technical business decisions.
- Present user-friendly information; perfect for presenting data to non-technical users.
- Documentation. Sometimes it’s really hard to find information that can be answered with a yes or no.
- Clarity of which components the company may need based on Dynatrace services.
February 05, 2019
Dynatrace is at the foundation of DXC safe pair of hands approach.
DXC Technology is an extreme partner for Dynatrace. As an apps management product manager, we set the direction for our apps services. Our default toolset for application monitoring is Dynatrace, unless the customer has already procured a different tool. The objective is really to improve app availability and enhance the customer experience.
- Full stack monitoring from infra to apps, all layers including event correlation
- AI powered root cause identification reducing MTTR
- Support for hybrid cloud environment
- Easy to collaborate with Dynatrace partner team
- Improve capability for legacy stacks such as mainframe and AS400
- Improved support for business outcome monitoring