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Dynatrace

Dynatrace

Overview

What is Dynatrace?

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

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Recent Reviews

TrustRadius Insights

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. …
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Dynatrace is great!

8 out of 10
May 23, 2020
Dynatrace was at first used with some application teams of the bank. We currently use it to enhance the support of all applications across …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Dynatrace?

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is New Relic?

New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

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Product Demos

What is Dynatrace?

YouTube

Dynatrace Demo - Deliver Perfect Software Experiences

YouTube

Dynatrace Quick Demo - Automated baselining

YouTube

Dynatrace Demo - 5 minute getting started overview

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Product Details

What is Dynatrace?

Dynatrace is an AI-centered software intelligence platform. It includes APM features scaled for enterprises and with individual transaction-level monitoring capabilities as well as infrastructure monitoring, AIOps, digital business analytics, and digital experience monitoring. Businesses use the Dynatrace platform to collaborate internally and deliver value to users with minimal effort.

Dynatrace Video

Intro to the magic of Dynatrace

Dynatrace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Reviewers rate Usability highest, with a score of 8.4.

The most common users of Dynatrace are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(569)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. Users have found the tool to be extremely valuable in measuring the performance of key business applications and enabling error analysis and outage remediation. Dynatrace is utilized by organizations to monitor applications and infrastructure, both on-premises and in the cloud, providing operational support to infrastructure and application teams by rapidly identifying and resolving problems. The software is also instrumental in providing automation capabilities, empowering different departments to onboard and benefit from its monitoring capabilities. With its ability to catch issues before they impact customers, Dynatrace ensures availability, performance, and root cause analysis for tier 1 applications. It proves to be essential for troubleshooting incidents, conducting health checks, and gaining insight into dependencies for business and product engineering operations teams. Additionally, Dynatrace offers robustness that allows managing large environments with a small team. Being rolled out across the organization, it helps accelerate deployments to modern technologies and streamlines problem detection. Overall, Dynatrace serves as a crucial tool in understanding critical application issues, improving customer satisfaction, increasing the frequency of deployments, addressing performance issues, and making informed business decisions.

To get the most out of Dynatrace, users recommend the following actions:

  1. Conduct thorough research and ensure buy-in from executive leadership and all app and infrastructure teams before committing to Dynatrace.

  2. Start by setting up Dynatrace correctly and build meaningful dashboards and management zones to optimize monitoring needs and gain valuable insights.

  3. Leverage Dynatrace's professional services to speed up deployment and make the most of the product. Take advantage of the study material available on university.dynatrace.com to enhance knowledge and skills.

By following these recommendations, users believe that Dynatrace can provide comprehensive monitoring capabilities, quickly identify performance issues, and assist in effective issue resolution.

Attribute Ratings

Reviews

(26-50 of 341)
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Alyssa Simon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Dynatrace is an amazing all-around product that can really change the way you do business. Dynatrace has the ability to see all the metrics in your infrastructure, and provide you with baselines, and report off that to show you how everything works together. I can't see where Dynatrace would be less appropriate because it really allows you to correlate everything that is going on in your business from all the metrics that the OneAgent is able to gather, and you can use that information and tailor it to whichever business unit you see fit.
February 08, 2020

Great product

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is well suited anytime real-time user management or RUM is needed to see a waterfall analysis of a customer session that worked well when performance testing for clients.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is well suited for monitoring cloud applications. We haven't used any mobile monitoring so I can't say how Dynatrace performs for that scenario. Synthetic monitoring is good, but could use some improvements, such as more detail in the error descriptions where possible. Also, the screen for editing all monitors at one time is not available. Monitors have to be edited in buckets of 100.
Jamey Price | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If you are using supported technologies (see their materials, the list grows regularly), Dynatrace is the best APM tool on the market. If you are using unsupported technologies, it's still amazing, but you'll miss out on some of the most advanced, groundbreaking features of the product (such as PurePaths). If anyone ever asked you what was wrong, and you had to answer, "I don't know," then you need Dynatrace.
February 08, 2020

Dynatrace Delivers

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace does a great job at monitoring business processes from end to end. Finding and alerting on problems, and then being able to drill down into pure paths to see user actions, have waterfall analysis to take us right down to the code level, set up conversion goals to track outcomes, etc.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is great for doing deep dives into code problems. Being able to have a single pane of glass to go to when problems come up allows us to reduce our MTTR to minutes instead of hours. Integrating with our DevOps pipelines allows for faster discovery of code problems before they hit production.
Score 9 out of 10
Vetted Review
Verified User
Dynatrace is really well suited for full stack monitoring, especially for well-used technologies. It has the capability of quick and easy deployment where in minutes the Dynatrace platform starts learning and identifying problems.
We found it difficult to use Dynatrace with RabitMQ, Vertica, and other queues or big databases, because it does not provide the insights we would like to see.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
A great scenario for Dynatrace would be if you are creating applications and want to ensure that they are behaving as expected. Dynatrace can be used in a non-prod environment to ensure you are putting out the best code possible. Once in production, Dynatrace can also be used to help detect system issues.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is great at highlighting issues and letting you know of their impact. The AI allows you to make associations that one person could probably not do. I think, so far, most things Dynatrace targets, it does well. I would say Dynatrace should not replace a business analytics solution.
February 07, 2020

Dynatrace is the future!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
App and infrastructure monitoring is what we use Dynatrace for right now. We are looking to expand as it has many useful tools. Dynatrace has provided us with info and metrics that we couldn't see before. It allows you to troubleshoot an issue before it becomes the customer's issue. Overall Dynatrace is a great product, and I look forward to working with them more.
February 07, 2020

Dynatrace is Dynamite

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is great from an infrastructure and application perspective. It does work best in environments that are well-architected but that's not something Dynatrace can control. It is nice to get a visual to show how things can be improved.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is well suited to large complex ecosystems where simpler tools just cannot provide support. It is extremely good fo finding needles in the haystack. For smaller businesses and deployments, Dynatrace may be a bit out of price range. The other benefit is the less complex platform model. The tires come with the car.
February 07, 2020

Great product, but pricey

Ryan Smith | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is well suited to complex infrastructures--hybrid cloud and on-premises. We use Dynatrace across seven different data centers in three global regions, and it was extremely simple to roll all of that out. It did take some time to get used to the different ways in which Dynatrace presents information as opposed to prior tools like New Relic and AppDynamics, but once you get used to it, Dynatrace makes a lot of sense.
February 07, 2020

Intelligent Automation

Aaron Martinas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace seems suited for all types of environments, especially those with Linux and Windows deployments. Any organization that wants to reduce the amount of time spent determining root-cause analysis will find this product extremely valuable. It's fully customizable, which allows for "noise" to be filtered out and meaningful problems to be raised.
Chris Knudsen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Dynatrace is well suited for businesses that have multiple facets of tech. It allows those disparate tools to align in a single pane of glass. Now, the calls aren't pointing fingers at whose tool has the right info--everyone can work from the same canvas with accurate real-time info. I'd like to see us expand this to our additional BU areas.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Dynatrace platform is extensive and really shines when implemented across the stack for full end-to-end visibility from the client browser to the underlying cloud infrastructure. It is also a powerful tool to use in development/performance testing to identify issues and hotspots that are candidates for optimization, preventing these from being discovered in production. Combining client and end-to-end coverage along with their dashboard functionality you can get a combination tech/business view of KPIs.
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