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Dynatrace

Dynatrace

Overview

What is Dynatrace?

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

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Recent Reviews

TrustRadius Insights

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. …
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Dynatrace is great!

8 out of 10
May 23, 2020
Dynatrace was at first used with some application teams of the bank. We currently use it to enhance the support of all applications across …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Dynatrace?

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

What is Dynatrace?

YouTube

Dynatrace Demo - Deliver Perfect Software Experiences

YouTube

Dynatrace Quick Demo - Automated baselining

YouTube

Dynatrace Demo - 5 minute getting started overview

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Product Details

What is Dynatrace?

Dynatrace is an AI-centered software intelligence platform. It includes APM features scaled for enterprises and with individual transaction-level monitoring capabilities as well as infrastructure monitoring, AIOps, digital business analytics, and digital experience monitoring. Businesses use the Dynatrace platform to collaborate internally and deliver value to users with minimal effort.

Dynatrace Video

Intro to the magic of Dynatrace

Dynatrace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Reviewers rate Usability highest, with a score of 8.4.

The most common users of Dynatrace are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(569)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. Users have found the tool to be extremely valuable in measuring the performance of key business applications and enabling error analysis and outage remediation. Dynatrace is utilized by organizations to monitor applications and infrastructure, both on-premises and in the cloud, providing operational support to infrastructure and application teams by rapidly identifying and resolving problems. The software is also instrumental in providing automation capabilities, empowering different departments to onboard and benefit from its monitoring capabilities. With its ability to catch issues before they impact customers, Dynatrace ensures availability, performance, and root cause analysis for tier 1 applications. It proves to be essential for troubleshooting incidents, conducting health checks, and gaining insight into dependencies for business and product engineering operations teams. Additionally, Dynatrace offers robustness that allows managing large environments with a small team. Being rolled out across the organization, it helps accelerate deployments to modern technologies and streamlines problem detection. Overall, Dynatrace serves as a crucial tool in understanding critical application issues, improving customer satisfaction, increasing the frequency of deployments, addressing performance issues, and making informed business decisions.

To get the most out of Dynatrace, users recommend the following actions:

  1. Conduct thorough research and ensure buy-in from executive leadership and all app and infrastructure teams before committing to Dynatrace.

  2. Start by setting up Dynatrace correctly and build meaningful dashboards and management zones to optimize monitoring needs and gain valuable insights.

  3. Leverage Dynatrace's professional services to speed up deployment and make the most of the product. Take advantage of the study material available on university.dynatrace.com to enhance knowledge and skills.

By following these recommendations, users believe that Dynatrace can provide comprehensive monitoring capabilities, quickly identify performance issues, and assist in effective issue resolution.

Attribute Ratings

Reviews

(126-150 of 340)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is being used at an enterprise level, as well as within select departments. We use it for APM, root cause, user experience, as well as democratization of data. Dynatrace's UEM and RUM help us understand our users. Finally, Dynatrace helps enable automation of things that you wouldn't normally be able to automate due to lack of information.
February 06, 2020

Trace it with Dynatrace

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Dynatrace to monitor web and mobile applications and for end-to-end transaction traceability. We are also using it for real-time monitoring and transaction tracking. It is helping us to minimize the time for root cause analysis in case there are any production incidents. This is a great product.
February 06, 2020

Dynatrace is Instrumental

Score 10 out of 10
Vetted Review
Verified User
Dynatrace is being used by most members of the company. It allowed us to create a better view of our infrastructure. There are many capabilities that Dynatrace has allowed us to do. It's great.
Scott Conrad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Dynatrace for infrastructure monitoring along with some application development. The tool is used by the support team to aid with root cause analysis and reoccurring problem remediation.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it company wide to monitor the network, both on prem and cloud, and all of our applications. We use it to monitor real time, do root cause analysis and for KPI reporting. We recently started using user session replay and I'm really excited for what that brings to our troubleshooting ability during incidents.
February 06, 2020

WOW DYNAWOW

Score 10 out of 10
Vetted Review
Verified User
We use it for our 3 main applications. We also use DEM for user experience and also synthetic test across different websites and APIs. We instrument those complex software and Dynatrace helps us to find the root cause. Thanks a lot to DAVIS. She is great! The teams are not in the tool that much yet but we are getting there. We assist them when they find major issues. The tool is so great that within a few clicks we are able to save a lot of time pointing to the right cause. We also provide the tool to the dev team for them to analyse the code they deploy. Sometimes the code is badly coded and with Dynatrace we are able to find either glitches or performance issues after a deployment. We save tons of times with Dynatrace and we also see the full stack which is so great. The manager and the business are also really interested in this because in the past they had no visibility at all on their software. We are all a software company now so this is really important to be able to detect issues and performance issues rapidly.
Niteen Kurelly | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it for the application in our department. I use the MQ plugin which helps me step dashboards, monitor and troubleshoot the issues with the Queue depths and Enqueue/Dequeue counts. Also we have agents on a few of our applications where we monitor the systems CPU/Memory/storage of VMs. We're also working on upgrading to OneAgent.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am working in the Flight Service department at American Airlines and we are on our journey of integrating Dynatrace in our current systems. It was very easy to work and install Dynatrace in our systems. Thanks to Dynatrace, we now have more insight into our application performance than before. This really helps our architects and developers in optimizing and troubleshoot our applications.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is being used by most of the organization. We are currently transitioning away from BMC TrueSight for cloud infrastructure and we are transitioning away from AppMon to Dynatrace. Our department installs and administers the solution but it is the user's responsibility to make sure that they are utilizing the tools effectively.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace OneAgent is used across the whole enterprise. We are still in the early rollout and implementation phases of the OneAgent solution but are hoping to prove that it can provide meaningful and effective root cause analysis for all development and production infrastructures. We'd also like to be able to address and analyze user impact in order to effectively triage and determine how our app and operations teams can improve.
Jim Hinze | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Dynatrace primarily within the IT organization to track our platform's performance and get quick alerting to issues as they arise. We leverage dashboarding to keep ourselves and customers outside of IT informed of how our systems are performing. We also leverage it for trends and early warning indicators. Prior to selecting Dynatrace, we evaluated App Dynamics, New Relic, and Broadcomm (formerly CA). Dynatrace was the hands down winner.
Score 9 out of 10
Vetted Review
ResellerIncentivized
We are using Dynatrace for some of our production systems. Mostly we have a CoE to establish value for our enterprise customers that are being serviced by our teams. Our teams are increasing scale, minimizing time to market, and reducing the probability of bugs leading into costly fix times and degraded end-user experiences.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace OneAgents has been implemented across more than 100 hosts covering 1000+ services to identify the root cause analysis of the performance issues. The Dynatrace solution came with real time problem issues across infrastructure, database, networking and application layers and provided the IT Operations team enough information to mitigate the issues in a proactive manner.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is being used in our application development department, primarily to detect, prevent and troubleshoot issues in Production, but also to assist with testing in lower environments. We use the tool with a variety of technologies, and for a variety of applications (internal and customer facing) of wildly differing sizes.
February 06, 2020

integration made easy

Score 8 out of 10
Vetted Review
Verified User
We use Dynatrace to monitor our applications and servers. We as an IT team use Dynatrace to monitor our front end and API services. We monitor our Kubernetes environment using Dynatrace and we are trying to have ActiveGate in place to better have our k8s cluster monitoring. And we are working on a few technical problems with Dynatrace.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is being used across multiple areas as part of an enterprise monitoring platform. It is being used to provide insights into application performance and end user experience. Dynatrace is being used to support monitoring on legacy, PaaS and cloud applications covering multiple technology stacks. It provides insights into applications and allows for service mapping and technology integrations.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Dynatrace to monitor our complex application infrastructure. Its job is to monitor the baseline and alert us when there are deviations, and alert us with useful data-points so that our tech staff can attend to it. Being a technology company, this is at the heart of the operation. The tool is implemented and used mostly by the DevOps and Ops teams. The Development and QA groups are users of the tool as well. They use the tool extensively in their Dev activities, such as performance monitoring during development and testing. We also use it for error monitoring and comparing between builds in Dev.
February 06, 2020

Easy to Use

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Dynatrace for application performance monitoring throughout our IT organization and are even expanding into our stores. It gives insight into architecture and end to end flow of business operations. It baselines what normal is and alerts us when we deviate from that. It allows us to get a high level picture of where problems are occurring and drill down into pure paths to find the root cause.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We're Currently using Dynatrace for IT to support our Underwriting Platform and the suite of applications.
We've only been using it for half a year, but our intention is to roll it out across more departments and workflows as we gain experience with the tool. We're using it to diagnose performance issues in our applications, notify us of outages and crashes for essential services and hosts, and give us performance baselines for business transactions.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's currently being used across multiple applications and infrastructure levels across the company. Dynatrace is used to address utilization issues, network issues, and traffic issues. Dashboards, alerting and reports help the users to form a perspective on various business cases, get into the hotspots, service flow and purepath and discover the root cause of the problem being reported.
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