Skip to main content
TrustRadius
Dynatrace

Dynatrace

Overview

What is Dynatrace?

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Read more
Recent Reviews

TrustRadius Insights

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. …
Continue reading

Dynatrace is great!

8 out of 10
May 23, 2020
Dynatrace was at first used with some application teams of the bank. We currently use it to enhance the support of all applications across …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Dynatrace?

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

37 people also want pricing

Alternatives Pricing

What is Datadog?

Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

What is New Relic?

New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

Return to navigation

Product Demos

What is Dynatrace?

YouTube

Dynatrace Demo - Deliver Perfect Software Experiences

YouTube

Dynatrace Quick Demo - Automated baselining

YouTube

Dynatrace Demo - 5 minute getting started overview

YouTube
Return to navigation

Product Details

What is Dynatrace?

Dynatrace is an AI-centered software intelligence platform. It includes APM features scaled for enterprises and with individual transaction-level monitoring capabilities as well as infrastructure monitoring, AIOps, digital business analytics, and digital experience monitoring. Businesses use the Dynatrace platform to collaborate internally and deliver value to users with minimal effort.

Dynatrace Video

Intro to the magic of Dynatrace

Dynatrace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Reviewers rate Usability highest, with a score of 8.4.

The most common users of Dynatrace are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(569)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. Users have found the tool to be extremely valuable in measuring the performance of key business applications and enabling error analysis and outage remediation. Dynatrace is utilized by organizations to monitor applications and infrastructure, both on-premises and in the cloud, providing operational support to infrastructure and application teams by rapidly identifying and resolving problems. The software is also instrumental in providing automation capabilities, empowering different departments to onboard and benefit from its monitoring capabilities. With its ability to catch issues before they impact customers, Dynatrace ensures availability, performance, and root cause analysis for tier 1 applications. It proves to be essential for troubleshooting incidents, conducting health checks, and gaining insight into dependencies for business and product engineering operations teams. Additionally, Dynatrace offers robustness that allows managing large environments with a small team. Being rolled out across the organization, it helps accelerate deployments to modern technologies and streamlines problem detection. Overall, Dynatrace serves as a crucial tool in understanding critical application issues, improving customer satisfaction, increasing the frequency of deployments, addressing performance issues, and making informed business decisions.

To get the most out of Dynatrace, users recommend the following actions:

  1. Conduct thorough research and ensure buy-in from executive leadership and all app and infrastructure teams before committing to Dynatrace.

  2. Start by setting up Dynatrace correctly and build meaningful dashboards and management zones to optimize monitoring needs and gain valuable insights.

  3. Leverage Dynatrace's professional services to speed up deployment and make the most of the product. Take advantage of the study material available on university.dynatrace.com to enhance knowledge and skills.

By following these recommendations, users believe that Dynatrace can provide comprehensive monitoring capabilities, quickly identify performance issues, and assist in effective issue resolution.

Attribute Ratings

Reviews

(51-75 of 340)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently leverage the APM capabilities of Dynatrace within our organization. It is primarily deployed to benefit our Application/Development teams, at the moment. Currently, Dynatrace provides the ability to allow for application tracing across different applications and teams that have dependencies/relationships with each other.
Score 9 out of 10
Vetted Review
ResellerIncentivized
We succesfully resell Dynatrace as part of our Managed Services portfolio. Both we and our customers value the insights delivered by Dynatrace and the intuitive way the information is delivered. Since the migration to the new Dynatrace platform, including the One Agent implementations, usage has become even more easy and valuable.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Dynatrace mostly in the pre-production environment to identify any performance issues before we promote code to production. Dynatrace is used by separate business units but we are considering rolling it out across the organization. By using Dynatrace, we've prevented many performance issues going to production and prevented performance issues in production as well.
J. Timothy Stewart | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Dynatrace's Davis Assistant to analyze all aspects of the full stack and provide proactive suggestions for resolution of issues. Also considering replacing Tealeaf with session replay from Dynatrace once it becomes mature enough.
February 07, 2020

Dynatrace Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's being used in different departments. The business problems addressed are application performance monitoring, debugging, real-time user monitoring, and integrating with DevOps organizations. Ease of deployment brings down the number of hours we spent on deployments. One click deployment on the servers is the big gain for our organization. Pure Path debugging is another advantage.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Currently, Dynatrace is being used by the IT department only on a POC. We are reviewing the possibility to acquire a full version to support future business development like shared services and to improve our ability to automatically respond and prevent applications and infrastructure problems. Also, we intend to use Dynatrace as a business monitoring solution on a control tower-like environment.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is used across the entire organization: development, QA, operations, business, InfoSec, executive management.
Improved customer experience. Faster time to Releases. Faster root cause determination. Performance and scalability issues discovery. Provides deeper insight into transactions run-time, topology, containers, network and infrastructure performance, latency contributions, resource issues, Java run-time and top database issues.
February 07, 2020

Dynatrace into the future

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is used as the premier enterprise monitoring tool at Air Canada. It is currently used by our monitoring and IT operation center teams. We use Dynatrace to monitor various applications in the Air Canada network including our website - aircanada.com and our check-in channels including mobile, web and airport kiosks. The main business problem Dynatrace addresses is visibility. But it also does so much more to help us reach root cause analysis quickly and automatically. Whenever we have issues on an application, Dynatrace automatically detects the problem and sends an alert to our ITOC team to investigate the current issue.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is being used in infrastructure and operations department. It's used to address coding issues as well as issues caused by the Oracle Weblogic infrastructure. We also have some insight into database calls and problems with queries. Dynatrace has helped with diagnosing countless issues with its root cause leading to problem resolution.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use this as our standard monitoring tool in the bank to reduce MTTR and gather business data to help drive product development. We have it installed in many different and complex environments ranging from AIX to PCF and it handles the data seamlessly inside the tool making the user experience similar no matter what platform our applications are hosted.
February 07, 2020

Dynatrace Review

Score 10 out of 10
Vetted Review
Verified User
Dynatrace is used by infrastructure support teams, web development teams, platform DevOps teams, and the service desk. It addresses service response time issues, availability issues, bad code issues, and resource utilization issues.
February 07, 2020

Overall Dynatrace Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is used on a daily basis for our incident management process. When an ongoing incident is active, then a war room is opened to allow all teams to follow the Dynatrace analysis. We normally start using the Layer breakdown to identify the service or technology that could cause the problem.
Many support teams use AppMon to identify and resolve ongoing problems. Also used to help find the root cause for the problem management process.
Michael Clarke | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our current and future ecommerce platforms are enabled with Dynatrace for application debugging and insight, most importantly due to a variety of application platforms and even custom applications developed internally. It is used company-wide by our ebusiness organization.
February 07, 2020

Dynatrace Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is used to monitor tier 1 applications for availability, and performance and to help provide root cause analysis in the event of a system issue. We have internal applications, external applications (hosted on cloud), and middleware all instrumented.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is being used to monitor key business critical applications supporting sales and member processes. It is primarily used by the IT department, but it is currently being expanded to member services and marketing. We have utilized Dynatrace to analyze and resolve critical failures and performance degradation in these applications as we move forward on our digital journey.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is used to monitor several applications and areas of infrastructure both on premises and in the cloud. Error analysis and outage remediation are the main focuses, although with greater familiarity, more reporting and real-time business data analysis may be explored in the future. We are also exploring leveraging some of the automation capabilities in a variety of areas.
February 07, 2020

Dynatrace

Score 10 out of 10
Vetted Review
ResellerIncentivized
Most of my clients use Dynatrace in specific departments, not the whole organization. They are almost all working on expanding this and especially trying to bring business people to the party. Most of the time, my clients come to Dynatrace to work on monitoring their apps, but we try to show them that they can deliver business metrics and also optimize their performance, not just be reactive.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is used by the SaaS team to monitor the various environments contained within our 'domain'. It helps us monitor services, servers, alerts us to degradation, etc., in our environments. It helps us speed up our process of triaging an issue and resolving said issue faster.
Return to navigation