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Dynatrace

Dynatrace

Overview

What is Dynatrace?

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

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Recent Reviews

TrustRadius Insights

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. …
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Dynatrace is great!

8 out of 10
May 23, 2020
Dynatrace was at first used with some application teams of the bank. We currently use it to enhance the support of all applications across …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Dynatrace?

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

What is Dynatrace?

YouTube

Dynatrace Demo - Deliver Perfect Software Experiences

YouTube

Dynatrace Quick Demo - Automated baselining

YouTube

Dynatrace Demo - 5 minute getting started overview

YouTube
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Product Details

What is Dynatrace?

Dynatrace is an AI-centered software intelligence platform. It includes APM features scaled for enterprises and with individual transaction-level monitoring capabilities as well as infrastructure monitoring, AIOps, digital business analytics, and digital experience monitoring. Businesses use the Dynatrace platform to collaborate internally and deliver value to users with minimal effort.

Dynatrace Video

Intro to the magic of Dynatrace

Dynatrace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Reviewers rate Usability highest, with a score of 8.4.

The most common users of Dynatrace are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(569)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. Users have found the tool to be extremely valuable in measuring the performance of key business applications and enabling error analysis and outage remediation. Dynatrace is utilized by organizations to monitor applications and infrastructure, both on-premises and in the cloud, providing operational support to infrastructure and application teams by rapidly identifying and resolving problems. The software is also instrumental in providing automation capabilities, empowering different departments to onboard and benefit from its monitoring capabilities. With its ability to catch issues before they impact customers, Dynatrace ensures availability, performance, and root cause analysis for tier 1 applications. It proves to be essential for troubleshooting incidents, conducting health checks, and gaining insight into dependencies for business and product engineering operations teams. Additionally, Dynatrace offers robustness that allows managing large environments with a small team. Being rolled out across the organization, it helps accelerate deployments to modern technologies and streamlines problem detection. Overall, Dynatrace serves as a crucial tool in understanding critical application issues, improving customer satisfaction, increasing the frequency of deployments, addressing performance issues, and making informed business decisions.

To get the most out of Dynatrace, users recommend the following actions:

  1. Conduct thorough research and ensure buy-in from executive leadership and all app and infrastructure teams before committing to Dynatrace.

  2. Start by setting up Dynatrace correctly and build meaningful dashboards and management zones to optimize monitoring needs and gain valuable insights.

  3. Leverage Dynatrace's professional services to speed up deployment and make the most of the product. Take advantage of the study material available on university.dynatrace.com to enhance knowledge and skills.

By following these recommendations, users believe that Dynatrace can provide comprehensive monitoring capabilities, quickly identify performance issues, and assist in effective issue resolution.

Attribute Ratings

Reviews

(101-125 of 341)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Initial setup is easy.
  • Dashboards and reporting functionality is good.
  • Sometimes the information is presented on different screens and we get lost navigating from screen to screen.
  • If we can simplify the user experience and present more info relevant to the user.
February 06, 2020

Dynatrace Rocks!!!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Collecting the data from multiple sources and display in a single pane of glass.
  • Excellent monitoring and alerting capability.
  • Product on-boarding took longer than we initially anticipated.
  • It would be nice if we have some pre-canned reports to start with after initial on-boarding.
February 06, 2020

Dynatrace for the win!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Dynatrace was quick and easy to implement so we could see an immediate impact.
  • Root cause analysis and problem identification help lower MTTR.
  • The UI is easy to use, which makes for quick adoption.
  • The ability to alert on low volume right out of the box for transactions and services would be nice.
  • The fact that you can’t resize the number of open problems tile is frustrating.
  • The beehive dashboard page is worthless.
February 06, 2020

Good overall product

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Service flow does a good job of showing the app-to-app dependencies and downstream issues.
  • Alerting and integration makes it easy to know when a critical problem arises.
  • Host license management is non-existent. Needs way better visibility and reporting.
  • Not much native support for web-methods.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Dynatrace is pretty solid with root cause identification. Even if it's not hooked into the entire platform, it can analyze the flows of data in and out of the app and server to form a picture of where there might be unusual slowdowns or other errors. This can help speed up the time needed to troubleshoot incidents.
  • The dependencies breakdown is useful to seeing a high level flow of how data can travel between multiple dependent applications and how performance of that data can potentially degrade.
  • The UI can feel a little crowded and hard to pick up on the fly. I think it has to do with the wealth of features that are available, but it still makes it difficult for non-technical and even some technical teammates to pick up and run with.
  • The organization of access for various aspects of data is robust, but also seems a little too open in a way. It requires dedication and oversight to make sure new applications are being added in a similar way so that the access to see the data is consistent with the other applications.
February 06, 2020

Robust platform

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Automated topology discovery is useful as no one ever seems to know the bigger picture.
  • The Davis AI anomaly detection removes the guesswork.
  • Some services can get pulled into problems and correlated even when unrelated.
  • Some services that aren't deployed frequently require numerous restarts to keep up with the frequent release schedule.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • OneAgent deployment is really easy.
  • AI baselines and automatic problem identification.
  • Licensing model complexities for large companies.
  • Better APIs to bring more transparencies to the usage of the tool (dem usage, host unit usage, etc).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Dynatrace is easy to deploy. The previous APM that my organization used required manual configuration for each new deployment. Dynatrace saves the team substantial time by doing this for us.
  • Dynatrace alerting integrates into a number of platforms, which has allowed us to spend less time with "eyes on glass" and more time implementing new tools.
  • Dynatrace does not provide an easy way of tracking license usage and growth. Environment growth must be manually looked up, instead of providing any kind of alerts that the environment may be about to hit the license cap.
Elaine David | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The real user monitoring (RUM) is especially great and allows the use of session replays which allow us to see exactly what the users experienced on their screen.
  • The dashboarding capabilities are fantastic and allow the tracking of key functionalities as well as sending automatic reports to users and groups of users.
  • I don't see anything to be improved off-hand as I have just recently been introduced to the new version. The people from Dynatrace have even more improvements road mapped for the near future.
February 06, 2020

Dynatrace Performs!

Score 10 out of 10
Vetted Review
Verified User
  • Customizable dashboards.
  • Reduces the noise of unnecessary alerts.
  • Easier ways to monitor thick-client applications.
  • Increased data logging retention options.
February 06, 2020

Dynatrace Review

Score 9 out of 10
Vetted Review
Verified User
  • Deep analysis.
  • Alerting on problems.
  • Support can be slow.
  • Better walk through of real life scenarios.
February 06, 2020

User friendly

Score 8 out of 10
Vetted Review
Verified User
  • Troubleshoot DB issues.
  • Readability of full paths.
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