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Dynatrace

Dynatrace

Overview

What is Dynatrace?

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

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Recent Reviews

TrustRadius Insights

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. …
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Dynatrace is great!

8 out of 10
May 23, 2020
Dynatrace was at first used with some application teams of the bank. We currently use it to enhance the support of all applications across …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Dynatrace?

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

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Product Demos

What is Dynatrace?

YouTube

Dynatrace Demo - Deliver Perfect Software Experiences

YouTube

Dynatrace Quick Demo - Automated baselining

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Dynatrace Demo - 5 minute getting started overview

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Product Details

What is Dynatrace?

Dynatrace is an AI-centered software intelligence platform. It includes APM features scaled for enterprises and with individual transaction-level monitoring capabilities as well as infrastructure monitoring, AIOps, digital business analytics, and digital experience monitoring. Businesses use the Dynatrace platform to collaborate internally and deliver value to users with minimal effort.

Dynatrace Video

Intro to the magic of Dynatrace

Dynatrace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Reviewers rate Usability highest, with a score of 8.4.

The most common users of Dynatrace are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(569)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. Users have found the tool to be extremely valuable in measuring the performance of key business applications and enabling error analysis and outage remediation. Dynatrace is utilized by organizations to monitor applications and infrastructure, both on-premises and in the cloud, providing operational support to infrastructure and application teams by rapidly identifying and resolving problems. The software is also instrumental in providing automation capabilities, empowering different departments to onboard and benefit from its monitoring capabilities. With its ability to catch issues before they impact customers, Dynatrace ensures availability, performance, and root cause analysis for tier 1 applications. It proves to be essential for troubleshooting incidents, conducting health checks, and gaining insight into dependencies for business and product engineering operations teams. Additionally, Dynatrace offers robustness that allows managing large environments with a small team. Being rolled out across the organization, it helps accelerate deployments to modern technologies and streamlines problem detection. Overall, Dynatrace serves as a crucial tool in understanding critical application issues, improving customer satisfaction, increasing the frequency of deployments, addressing performance issues, and making informed business decisions.

To get the most out of Dynatrace, users recommend the following actions:

  1. Conduct thorough research and ensure buy-in from executive leadership and all app and infrastructure teams before committing to Dynatrace.

  2. Start by setting up Dynatrace correctly and build meaningful dashboards and management zones to optimize monitoring needs and gain valuable insights.

  3. Leverage Dynatrace's professional services to speed up deployment and make the most of the product. Take advantage of the study material available on university.dynatrace.com to enhance knowledge and skills.

By following these recommendations, users believe that Dynatrace can provide comprehensive monitoring capabilities, quickly identify performance issues, and assist in effective issue resolution.

Attribute Ratings

Reviews

(176-200 of 341)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Ability to gather telemetry for a multitude of technologies
  • Smartly organizing data in its user interface
  • Not all AppMon functionality has been ported over to new product, causing confusion
  • API is still feature incomplete
February 05, 2020

Moving technology fast.

Score 10 out of 10
Vetted Review
Verified User
  • AI powers the product and makes the most sense in this space.
  • Full easy instrumentation.
  • Speed of return on investment is amazing.
  • Reporting for business users
  • Documentation on new features
  • Communication of new features
Brandon Baratono | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Tracing user actions click by click
  • Monitoring and Alerting on critical Business Transactions
  • Tracing hotspots in database queries
  • I wish that the New Dynatrace had all the functionality of Legacy AppMon
  • I wish that the New Dynatrace had better documentation. AppMon seems to have much more flushed out info
  • I wish that it was easier to "clone" created environments. There are many things in Dynatrace that you get stuck creating multiple times.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The backtrack feature is awesome.
  • The replay features to troubleshoot applications issues is incredible.
  • The Appdex index provides a health score for executives.
  • The ability to view error logs within Dynatrace is a very useful feature.
  • End-to-end transaction monitoring and code injection help troubleshoot a lot of issues.
  • Basic functions like extracting a list of deployed or discovered hosts are missing from the console.
  • Needs more interfaces, like Solarwinds etc. to be built-in with Dynatrace
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Fantastic user and support community with a global reach makes it easy to connect with expert advice.
  • Problem Root Cause Analysis and Incident Recovery, as well as Technical Debt Reduciton, have improved considerably. This translates to a better customer experience.
  • Some functionality is still missing as the product is being developed. For example, LDAP integration for SSO/AD Authentication is still in the Early Access Programme.
  • The product requires Root Access which has required robust conversations with our Security/UNIX teams who had their concerns.
Michael Kobush | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • We are easily able to detect memory issues and quickly pin point where they are coming from and most of the time, narrow it down to a specific user and their actions. With this ability, we can call clients and tell them exactly what they are doing and how it is affected the systems.
  • The ability to trace slow SQL statements is huge. Having insight to the database and knowing exactly where are slowness issues are occurring is 90% of the battle.
  • Detecting threading issues easily and connection pool issues has become very convenient before applications move to prod. We can easily see if there’s an issue before moving code, eliminating down time for our users.
  • Dynatrace could work on its naming convention for Appmon and Dynatrace users.
  • The web client could be more robust and have the ability to dive deeper into issues.
Score 9 out of 10
Vetted Review
Verified User
  • Dynatrace does quite well in synthetic transaction monitoring and end user monitoring.
  • The DCRUM which does the real user monitoring is a key strength for clients that have some custom and COTS applications which are not written in Java or .Net.
  • Mostly our clients look for end to end application monitoring that ties up with existing infrastructure monitoring tools as well. Dynatrace has good capability in integration with other monitoring tools and ITSM.
  • For SAP and Skype monitoring, it can be improved. I agree any tools cannot provide [more] in-depth monitoring than the proprietary tools but still it can be improved.
  • Log collection and analytics engine can be developed to put as a single stop monitoring solution
February 04, 2020

The best APM tool

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Root cause analysis is heads and shoulders above the competition. I don't have to spend the time sifting through the data to understand what metrics deviate from the norm.
  • Impact analysis is superb, showing us the actual users that were impacted by an issue.
  • Cost
  • Ease of use. The tool generally does a great job, but can be difficult to find where we need to do some fine tuning where things don't work as expected. Example--problems where we think separate problems should be joined into one problem.
February 04, 2020

Flexible and Powerful

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Provides an "at-a-glance" view of my application performance.
  • Provides the ability to drill down into specific areas of concern while the event is occurring as well as before and after.
  • Dynatrace could use a bit of housekeeping in categorizing actions. For instance, I would like the ability to tailor my view based on my area of interest, i.e., performance, root cause analysis, etc.
  • Dynatrace can sometime be overwhelming in the amount of information presented. More intuitive filters would go a long way here.
Larry Roberts | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • The OneAgent - Select an OS and that's it! Dynatrace does the rest.
  • AI - The Dynatrace AI is not just AI hype. It has actually proven itself over and over again within our company.
  • There is a need for better controls over how the licensing pool is divided up within a company.
  • Better reporting on who is using what in terms of the licensing pool.
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