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Dynatrace

Dynatrace

Overview

What is Dynatrace?

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

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Recent Reviews

TrustRadius Insights

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. …
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Dynatrace is great!

8 out of 10
May 23, 2020
Dynatrace was at first used with some application teams of the bank. We currently use it to enhance the support of all applications across …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Dynatrace?

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

What is Dynatrace?

YouTube

Dynatrace Demo - Deliver Perfect Software Experiences

YouTube

Dynatrace Quick Demo - Automated baselining

YouTube

Dynatrace Demo - 5 minute getting started overview

YouTube
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Product Details

What is Dynatrace?

Dynatrace is an AI-centered software intelligence platform. It includes APM features scaled for enterprises and with individual transaction-level monitoring capabilities as well as infrastructure monitoring, AIOps, digital business analytics, and digital experience monitoring. Businesses use the Dynatrace platform to collaborate internally and deliver value to users with minimal effort.

Dynatrace Video

Intro to the magic of Dynatrace

Dynatrace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Reviewers rate Usability highest, with a score of 8.4.

The most common users of Dynatrace are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(571)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. Users have found the tool to be extremely valuable in measuring the performance of key business applications and enabling error analysis and outage remediation. Dynatrace is utilized by organizations to monitor applications and infrastructure, both on-premises and in the cloud, providing operational support to infrastructure and application teams by rapidly identifying and resolving problems. The software is also instrumental in providing automation capabilities, empowering different departments to onboard and benefit from its monitoring capabilities. With its ability to catch issues before they impact customers, Dynatrace ensures availability, performance, and root cause analysis for tier 1 applications. It proves to be essential for troubleshooting incidents, conducting health checks, and gaining insight into dependencies for business and product engineering operations teams. Additionally, Dynatrace offers robustness that allows managing large environments with a small team. Being rolled out across the organization, it helps accelerate deployments to modern technologies and streamlines problem detection. Overall, Dynatrace serves as a crucial tool in understanding critical application issues, improving customer satisfaction, increasing the frequency of deployments, addressing performance issues, and making informed business decisions.

To get the most out of Dynatrace, users recommend the following actions:

  1. Conduct thorough research and ensure buy-in from executive leadership and all app and infrastructure teams before committing to Dynatrace.

  2. Start by setting up Dynatrace correctly and build meaningful dashboards and management zones to optimize monitoring needs and gain valuable insights.

  3. Leverage Dynatrace's professional services to speed up deployment and make the most of the product. Take advantage of the study material available on university.dynatrace.com to enhance knowledge and skills.

By following these recommendations, users believe that Dynatrace can provide comprehensive monitoring capabilities, quickly identify performance issues, and assist in effective issue resolution.

Attribute Ratings

Reviews

(201-225 of 341)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Analyzes and reports of user experiences from keyboard to screen refresh.
  • Uses AI and historical performance to detect changes in the environment and performance.
  • Extremely easy to install and deploy with very little risk of breaking applications.
  • It is very expensive but very powerful.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Dynatrace AI is quite useful in providing updates
  • Intuitive - Dynatrace is very quick to setup and easy to use
  • Deeper insights into container application monitoring when compared to most other tools
  • Dynatrace is not very affordable for SMEs
  • The more advanced features are not very intuitive and require formal training
  • Does not integrate with legacy version systems
August 05, 2019

Excellent APM

Nischay Goyal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Context Specific drill down from the dashboard to the class level
  • Outstanding support around Windows and Linux
  • Easy to install and get it running
  • Helps to determine the root cause of the problem in a very good way
  • Not enough focus on roles and empowering the adminisrators of Dynatrace of the SaaS version
  • Under high load, performance of Dynatrace is not that good. I feel this is where it can improve.
  • A bit difficult to automate the different processes that users occupy with the different applications.
April 10, 2019

Dynatrace Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Live data collection and presentation with great graphic and report functionalities.
  • Deep dive analysis on application and network performance, reporting alarms, errors and any downgraded behavior.
  • Easy to use and simple self-configured rules to set up the abnormal behavior you are interested in.
  • The technical documents need to be improved a bit as there were some missing explanations of technical parts. I had to escalate [an issue] to Dynatrace engineering support to get it explained.
Mark Kaplan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Monitoring inside containers. Dynatrace was the first product that had this capability. Being able to see inside our containers is important to our overall health picture.
  • Session Replay is a unique function that allows us to see a user session in 4k video, from login to log out.
  • Davis, the Dynatrace AI, is quite helpful to me. I invoke it every morning to get an overview of my stack every morning.
  • More data export options would be beneficial.
February 07, 2019

Dynatrace - Wonder Tool

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Individual transaction details in Purepath.
  • Visual representation of charts, issues, crashes etc.
  • With Managed, you don’t have to configure each application because it's all auto-discovered. How cool is that!
  • If view access was available in AppMon, it would have helped a lot of users. I work as our Dynatrace admin and we help a lot of application teams set up monitoring. Most of the time application teams wish they had viewing access for the system profile configurations like Measure, BT, and Incidents.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Tracing user interactions on the website is very useful to see if there are any dead end or navigation issues that can’t be found just by watching logs.
  • App stack detection and automatic grouping is very useful to quickly view your environment.
  • Synthetic tests can make testing comparisons easy to compare.
  • Integration with things that can’t run the OneAgent could be better supported and streamlined.
February 06, 2019

Dynatrace rocks!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The capability to go from replaying a customer session to drilling down to the backend call is a wonderful feature.
  • The ease of configuration using the OneAgent plugin.
  • Leveraging the new AI technology to automatically isolate an issue without having to constantly monitor the dashboards.
  • Some of the Dashboard capabilities in the older version are no longer available.
February 06, 2019

Dynatrace Automation

Rajani Tadanki | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Problems that show automatically instead of digging into overwhelming data.
  • Session replay helps to find the exact problem which cannot be visible without that.
  • Infrastructure issues can be identified in one place.
  • Network issues can be identified too.
  • Able to store the session replay data to view later (within 35 days).
  • Integrations with different applications.
February 06, 2019

Dynatrace: all in one

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy install and setup. Little needs to be done for out of the box functionality.
  • Tries to find the root cause of errors. It doesn't always succeed, but it gives information to help us investigate.
  • I like the added API and I think Dynatrace will continue to make it better.
  • Reporting and longer information to see trends.
  • More community examples of using API, scripts etc.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Very user-friendly instrumentation and configuration of the monitoring infrastructure.
  • Extensive support for the latest technologies.
  • Code level visibility and easy to drill down from environment overviews.
  • Technical support is quite good but could be improved on the expert level support which can take days before [an issue is] addressed.
  • Support for auditing logs for Dynatrace monitoring environment changes.
  • Some PurePaths for .NET applications are broken and it does not show full end to end transaction flows.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • API support.
  • AI and baselining.
  • Building and describing dependencies.
  • Root cause analysis doesn’t always point in the right direction.
  • Sending custom metrics through has a few limitations.
  • More dashboarding features would be helpful.
February 06, 2019

Dynatrace Review

Kulwinder singh | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • We are heavily using dashboards to monitor our environment.
  • We use RUM data extensively to monitor user sessions and app behaviors.
  • Synthetic monitoring is an excellent feature which gives us insight into actual app behavior and response time hotspots.
  • Root cause analysis by Dynatrace AI engine is phenomenal.
  • We do not get insight into webMethods JDBC connection stats like we used to do earlier with CA Wily.
  • We recently got some insight into Kafka metrics but it is very limited at the moment.
  • It would be nice to split docker container ID. Currently, we are getting a vague container name.
February 06, 2019

Dynatrace

Score 8 out of 10
Vetted Review
Verified User
  • Alerting and monitoring.
  • Self-servicing and healing.
  • Automation of CICD.
  • Dashboard and reporting.
  • Exadata implementations.
  • Testing automation.
Rajesh Kumar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • User tagging.
  • Slack alerts.
  • Backtrack feature.
  • End to end transaction view.
  • It should release its Exadata agent as soon as possible.
  • With RUM implementation, if an application is getting broken, Dynatrace should disable it and send a message.
  • The APIs needs to be enhanced.
  • It should provide Splunk-like capability to create dashboards so that I don’t have to ingest its data for dashboarding.
February 06, 2019

Future Ready!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Data Insight.
  • Data Analytics.
  • Data Alerting.
  • Executive ready dashboards.
  • More support documentation on integrations.
  • Customer portal for more frequent interaction.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy installation.
  • Intuitive dashboard.
  • Monitoring of different technologies.
  • Alerting not very intuitive.
  • Landing page after logging on Dynatrace Managed, displays cluster health instead of production health.
February 06, 2019

Finally, get things done!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Present accurate information about the company resources and its usage.
  • Monitor each component of our application.
  • Excellent source of information for technical and non-technical business decisions.
  • Present user-friendly information; perfect for presenting data to non-technical users.
  • Documentation. Sometimes it’s really hard to find information that can be answered with a yes or no.
  • Clarity of which components the company may need based on Dynatrace services.
Score 10 out of 10
Vetted Review
ResellerIncentivized
  • Full stack monitoring from infra to apps, all layers including event correlation
  • AI powered root cause identification reducing MTTR
  • Support for hybrid cloud environment
  • Easy to collaborate with Dynatrace partner team
  • Improve capability for legacy stacks such as mainframe and AS400
  • Improved support for business outcome monitoring
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