Overview
What is EasyVista Service Manager?
EasyVista Service Manager is a cloud-based IT Service Management (ITSM) software solution designed to support digital transformation across organizations. According to the vendor, it offers a versatile and powerful way to manage service delivery for businesses of all sizes. EasyVista Service Manager...
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
20 people also want pricing
Alternatives Pricing
Product Demos
ITIL Problem Management with EasyVista Service Manager ITSM (Demo)
EasyVista | How to Create Tickets Fast in EV Service Manager
Product Details
- About
- Tech Details
What is EasyVista Service Manager?
EasyVista Service Manager is a cloud-based IT Service Management (ITSM) software solution designed to support digital transformation across organizations. According to the vendor, it offers a versatile and powerful way to manage service delivery for businesses of all sizes. EasyVista Service Manager is used by IT professionals, service desk teams, IT service providers, enterprise service management teams, and human resources departments.
Key Features
Incident Management: EasyVista Service Manager accelerates incident management with automated routing, flexible incident creation, and predictive search.
Problem Management: Users can identify, document, and track recurring issues down to the root cause to prevent future occurrences.
Change Management: EasyVista Service Manager simplifies change management with a graphical workflow engine, configurable dashboards, and automatic alerts for conflicting scheduled changes.
Request Fulfillment: The solution ensures prompt and efficient service delivery through a powerful workflow engine.
Service Level Management: EasyVista Service Manager provides complete control over service level agreements and monitors service performance against defined targets.
Knowledge Management: The solution facilitates incident resolution and knowledge improvement with a comprehensive Knowledge Management lifecycle.
Service Asset & Configuration Management: EasyVista Service Manager enables easy management of the complete asset lifecycle, from purchasing to decommissioning.
Self-Service: The solution empowers end-users with user-friendly web portals for request submission, tracking, knowledge search, and incident logging.
IT Financial Management: EasyVista Service Manager offers better visibility into financial and service utilization data to optimize IT investments.
EasyVista Service Manager Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |