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Echobox Social

Echobox Social

Overview

What is Echobox Social?

Echobox is a social media publishing solution designed to understand the meaning of content using in-built AI. With automation that tailors to the user's business, Echobox is designed to share the right content with the right audience at the optimal…

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Recent Reviews

TrustRadius Insights

Echobox, a versatile social media management tool, has garnered praise from various organizations and media outlets for its ability to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Echobox Social?

Echobox is a social media publishing solution designed to understand the meaning of content using in-built AI. With automation that tailors to the user's business, Echobox is designed to share the right content with the right audience at the optimal time, to drive more traffic, higher…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Hootsuite?

Hootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid…

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Product Details

What is Echobox Social?

Echobox is a social media publishing solution designed to understand the meaning of content using in-built AI.

With automation that tailors to the user's business, Echobox is designed to share the right content with the right audience at the optimal time, to drive more traffic, higher engagement and greater revenue from social media and emails.


Echobox is an automation platform boasting users among more than 2000 brands worldwide, including Newsweek, CNBC, The Guardian, The Telegraph, El País and Le Monde.


Echobox Social

✓ Mitigate Facebook algorithm changes. Echobox constantly monitors changes to Facebook’s Newsfeed so users are the least affected

✓ Unique to an audience. Every audience is different - Echobox learns from content, readers and social pages

✓ Perfect timing decisions. Echobox has an understanding of Facebook based on almost a million posts made every month

✓ Night-time and weekend posting. Schedule posting at optimal times over weekends and nights or have Echobox select and post content automatically

✓ A/B Testing. Tests different headlines, messages, images or videos to find what engages an audience most effectively


Echobox Email

✓ Generates emails and newsletters in seconds optimized to increase open rates and click rates

✓ Saves time and remove the guesswork from designing and building emails

✓ The AI attempts to maximize open rates and click rates by personalizing content, choosing send times, templates and content ordering for each individual subscriber

✓ Echobox automatically A/B tests different template layouts for each email

✓ Uses RSS feeds to populate different newsletters or even different sections of the same newsletter

Echobox Social Features

  • Supported: AUGMENT: Echobox continously analyses published website content to predict virality - so users can post less but deliver more traffic.
  • Supported: AUTOMATE: Speeds up workflows by using artificial intelligence to automate some or all social media sharing. Trained off 245 million data points, Echobox’s algorithms helps to drive reach and unlock time-savings.
  • Supported: A/B TESTING: Organic A/B Testing for Facebook to get to know an audience. Tests two variations of the same post to increase CTR.

Echobox Social Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Buffer, SocialFlow by Piano, and Emplifi Social Marketing Cloud are common alternatives for Echobox Social.

Reviewers rate Support Rating highest, with a score of 9.7.

The most common users of Echobox Social are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(101)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Echobox, a versatile social media management tool, has garnered praise from various organizations and media outlets for its ability to streamline the posting process, drive traffic and engagement on social media platforms, and provide valuable analytics. Users such as Slate.fr and Sun Sport have found Echobox to be an intuitive and time-saving solution for managing their social media accounts. The time-slot feature of Echobox has been particularly beneficial, allowing users to post at optimal times and suggesting relevant content. By implementing Echobox, media outlets like Slate.fr and The Conversation Australia have successfully identified the total number of link clicks and tracked overall website traffic. The user-friendly interface of Echobox makes it easy for editors to quickly implement services, while its analytics help identify the best content and republish 'evergreen' articles more easily. Echobox's automation capabilities ensure that posts reach more people using artificial intelligence, saving time for social media editors and driving traffic and engagement to their websites. Overall, Echobox has proven to be a valuable tool in managing social media presence, optimizing content distribution, and increasing audience reach.

Algorithm for selecting ideal publishing times: Users have found that Echobox's algorithm for selecting the most ideal times to publish content has significantly improved their performance and engagement with the audience. Several reviewers have mentioned that this feature allows them to reach a wider audience and maximize their content's impact.

Automation and post scheduling features: The automation and post scheduling features of Echobox are highly praised by users for saving time and employee attention. Many reviewers appreciate how these features allow them to focus on creating content while Echobox takes care of the publishing process, resulting in increased efficiency.

Reshare feature for older articles: Echobox's reshare feature is highlighted as being effective in making articles widely read and commented on again, regardless of their original publishing date. Some users find this feature valuable in maximizing the reach of their content and staying relevant with current trending topics.

User Interface: Some users have mentioned that the user interface of Echobox could be improved, particularly for mobile devices. They find it challenging to manage Echobox on mobile and suggest that a mobile app would be helpful. Additionally, users have expressed that the interface of Echobox could benefit from being more modern and up-to-date.

Customization Options: Several users desire more customization options in Echobox. Specifically, they would like the ability to choose button placement in Instagram stories and use custom image templates for photo posts with quotes.

Tagging Functionality: Users have reported issues with tagging people or organizations in posts using Echobox. They find it slow and feel that the suggested results are not always relevant or targeted. In some cases, users need to manually search for an account's handle on the social platform's website and copy/paste it into Echobox. Furthermore, there are instances where the tagging function does not work properly, as drop-down suggestions do not appear when needed.

Users have made several recommendations for Echobox based on their experiences. They believe that Echobox is more efficient than Hootsuite and recommend purchasing and giving it a trial. Users also suggest that Echobox is a useful tool for social media management, especially for online publishers. They highlight its reliability in social media planning and praise its ease of use and completeness. These recommendations indicate that users find value in using Echobox as a comprehensive and efficient social media management tool.

Attribute Ratings

Reviews

(1-25 of 42)
Companies can't remove reviews or game the system. Here's why
Ross Perkins | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Sprinklr Modern Engagement (formerly Social + Messaging Suite)
Echobox has a different display to Sprinklr, in that the former is a list whereas Sprinklr is displayed like a calendar. The list format is great to find stories quickly and see exactly what the article is about, but Sprinklr’s format had the Facebook posts so you could see exactly how the stories would look. Sprinklr sometimes hid posts and was slow to load, which is why we switched to Echobox which also has the benefit of loading stories into its feed.
Score 10 out of 10
Vetted Review
Verified User
To be completely honest, we've stumbled upon Echobox because some other media houses in Serbia were already using it. They were kind enough to offer us a trial and we were very satisfied with initial reactions, both from our staff and from our readers. Therefore it was a no-brainer and we did not look for an alternative.
Alexandre Faria | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
There's no comparison. The number of hours saved with automatic posting and the use of artificial intelligence to optimize schedules and select the correct audience made Echobox a very useful and valuable tool for our portal and we managed to gain a lot of time for other important activities. The ease and intuitiveness of the dashboard led us to an improvement. Basically, we used 4 hours a day to work with the posts and today, in the implementation, we use the same 4 hours with the difference that we don't have to use this time on a repetitive and tiring task, besides everything without real control. We now have our posts published and on more networks that we use.
Score 10 out of 10
Vetted Review
Verified User
For us, Echobox is the first tool of its kind so we can't make a comparison with other kinds of software. We have used tools like Trello and Slack, but they don't have this function and, of course, we used to use Facebook's integrated management system, but it's not comparable as the data it provides doesn't guarantee optimization of posts. In fact, they care little that the post works.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I'm not really comfortable comparing Echobox to other vendors I have not used. That said, Echobox's ease of use and an accessible client team drove our decision to select and stay with Echobox. We have been with them several years now and do not have any intentions of shopping for another vendor because we are pleased with the results they are delivering and their service.
Nuria Leon Bernardo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Echobox AI function (the ability to decide when is the best time to share a post) is a [game-changer] and also the UI is cleaner and easier to use. I found Hootsuite confusing and complicated. It has too many windows and also doesn't pull the articles automatically. There is no comparison really, Echobox is miles ahead.
Federico Aikawa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use the Echobox ranking for sharing and resharing the content at the best moment, plus we can edit the titles and the images before publishing on social networks. With Zapier, for example, we publish the content when the RSS feed was updated. Now we can reach the best moment of the day to share.
Score 10 out of 10
Vetted Review
Verified User
Echobox can all be done on one webpage as opposed to needing multiple different tabs open, and also has a seemingly unlimited amount of users that can have an account, which is great for security as not everyone needs access to our actual social profiles. It's a lot more expensive than the others though, so we do have to use it to its full potential to justify it.
Marc Gendron | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
dlvr.it did a very good automation job, but Echobox is tailor-made for news editors. Therefore, with Echobox we have much more control over how, when, and what we share on social media.
Benjamin Clark | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We selected Echobox as it was recommended by our international colleagues. No other similar products were considered. Prior to using Echobox, we posted directly onto each social media platform using their innate tools.
Janae Smith | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Hootsuite is great for influencers and other types of companies because it allows you to schedule everything in advance. The best part of Echobox is that you can connect it to your website and it will automatically crank out your own content with little difficulty in a way that makes sense. [I feel] Hootsuite is better if you have the time to curate your whole timeline by hand.
Russell Edge | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Echobox provides a streamlined social media [publishing] service which is significantly easier and more suitable for publishing large amounts of content. The customizable cross-posting is something other services lack and saves huge amounts of time and effort.
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